70
# After the user passes portal authentication, view the portal user information on the router.
[Router] display portal user interface gigabitethernet 1/0/1
Index:19
State:ONLINE
SubState:NONE
ACL:NONE
Work-mode:stand-alone
MAC IP Vlan Interface
---------------------------------------------------------------------
0015-e9a6-7cfe 192.168.1.58 0 GigabitEthernet1/0/1
On interface GigabitEthernet1/0/1:total 1 user(s) matched, 1 listed.
# View the connection information on the router.
[Router] display connection
Index=20 ,Username=portal@dm1
MAC=00-15-E9-A6-7C-FE
IP=192.168.1.58
IPv6=N/A
Total 1 connection(s) matched.
Troubleshooting AAA
Troubleshooting RADIUS
Symptom 1
User authentication/authorization always fails.
Analysis
1.
A communication failure exists between the NAS and the RADIUS server.
2.
The username is not in the format of
userid
@
isp-name
, or no default ISP domain is specified for the
NAS.
3.
The user is not configured on the RADIUS server.
4.
The password entered by the user is incorrect.
5.
The RADIUS server and the NAS are configured with different shared keys.
Solution
Check that:
1.
The NAS and the RADIUS server can ping each other.
2.
The username is in the
userid
@
isp-name
format, and a default ISP domain is specified on the NAS.
3.
The user is configured on the RADIUS server.
4.
The correct password is entered.
5.
The same shared key is configured on both the RADIUS server and the NAS.