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Copyright © 2001, 2005 Hewlett-Packard Development Company,  

L.P. Programs and offers in this brochure are subject to change without notice.  

Your actual system contents may vary. 

Microsoft and Windows are U.S. trademarks of Microsoft Corporation. 

Apple, FireWire, iPod, and iTunes are trademarks of Apple Computers, Inc., registered in the U.S. and other countries. 

Adobe is a trademark of Adobe Systems Incorporated. 

Rev. 52

My HP Pavilion home PC

Get the most out of your new HP Pavilion home PC

Protect your investment

HP Total Care

HP products automatically come with award-
winning HP Total Care support and service 
as part of your purchase. But what happens 
when this warranty expires? Who will you 
talk to about upgrades, technical support,  
or repair options? Who will you call if you 
need help — 24 hours a day, 7 days a 
week?

Don’t worry; HP is always here to 
help you. Enjoy the benefits of HP 
Total Care. 

•  HP Help and Support Center — right on 

your HP Pavilion desktop.

•  24/7 assistance — online or toll-free over 

the phone.

•  Prompt service — real-time chat or e-mail 

response in under an hour. 

•  Service plan options designed to meet 

your needs — choose the one that’s right 
for you.

HP Total Care Extended Service Plans

HP Total Care provides greater peace of 
mind. And you’ll save time and money while 
getting the most out of your HP investment 
when you purchase an HP Total Care 
Extended Service Plan 

now

. Visit 

www.hp.com/go/totalcare

 to learn 

more about HP Total Care offerings, or to 
purchase a plan now call toll free  
1-866-234-1377. Our HP Total Care 
advisors will help you select the service 
option just right for you. In Canada,  
visit 

www.hp.ca/go/totalcare

 or call  

1-877-231-4351.

Benefits and options include:

•  Up to a three-year parts and labor 

warranty. 

•  24/7 technical assistance with 

installation, product configuration, setup, 
and problem solving.

•  Express repair options** including door-

to-door product pickup and delivery, 
freight paid by HP. 

•  HP’s Accidental Damage Protection for  

up to three years of coverage for spills, 
drops, falls, collisions, electrical surges, 
LCD screen damage, and other 
inconvenient and unavoidable 
accidents.**

HP House Call

With HP House Call you get the support  
you need over the Web, by phone, or in 
person. You can chat one-on-one with an  
HP technician online. Or you can call and 
have an HP technician walk you through a 
repair by phone. Or if you still need help, 
an HP technician can come right to your 
home to service your PC.* HP House Call 
has you covered.

To purchase, or to find out more about HP 
House Call, please contact HP by calling: 

1-866-234-1377

*HP House Call is a for-fee service. HP House Call need will be determined by an HP support representative. Customer may 

be required to run system self-test programs or correct reported faults upon telephone advice. HP House Call services are 

provided only if the issue cannot be corrected remotely. HP House Call service not available for HP Media Center PC or 

customized (made to customer order) PC products. HP House Call is not available for notebook PCs. HP House Call is not 

available in Canada.  

**Limitations may apply based on geographical location or type of damage. Door-to-door product pickup and Accidental 

Damage Protection not available in Canada.

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