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Warranty and Support Guide 

  1 Year Parts and Labor 

  1 Year Technical Telephone Support 

  24 Hours a Day, 7 Days a Week 

Before contacting HP Customer Support Center, it’s important to have the 
following information handy. 
Please take a moment to write down your product information for future 
reference.

 

Product Name:  ______________________________________________________
 
Model Number:  _____________________________________________________
System or  
Product Number:  ____________________________________________________
 
Serial Number: ______________________________________________________
 
Purchase Date:  ______________________________________________________
Operating 
System: ____________________________________________________________
Type and 
Revision: ___________________________________________________________
Build-ID Number  
(Press Ctrl-Alt-S):  _____________________________________________________

Summary of Contents for Pavilion a1000

Page 1: ...___________________ Model Number _____________________________________________________ System or Product Number ____________________________________________________ Serial Number ______________________________________________________ Purchase Date ______________________________________________________ Operating System ____________________________________________________________ Type and Revision _...

Page 2: ...t For product information driver updates troubleshooting support alerts and important security information go to http www hp com support 4 Chat online with a qualified support specialist using HP Real time Chat Available 24 x 7 through the Help Support Center on your PC 5 If you have not solved the problem call HP Total Care toll free by phone 24 hours a day seven days a week in English Spanish U ...

Page 3: ...re subject to change If Necessary Get Repair Customer Self Repair You can easily replace many of the internal and external PC parts yourself This is the fastest method of repair where the part is conveniently sent with next day service to your home or business We pay the shipping and handling Detailed instructions are included to guide you through an easy repair and if you have questions call us f...

Page 4: ...arranty HP Product DURATION Hardware One Year Limited Warranty Software One Year Technical Support General Terms This HP Hardware Limited Warranty gives you the customer express limited warranty rights from HP the manufacturer Please refer to HP s Web site for an extensive description of your limited warranty entitlements In addition you may also have other legal rights under applicable local law ...

Page 5: ...riginal product that has been discontinued Replacement parts are warranted to be free from defects in material or workmanship for ninety 90 days or for the remainder of the Limited Warranty Period of the HP Hardware Product they are replacing or in which they are installed whichever is longer During the Limited Warranty Period HP will at its discretion repair or replace any defective component All...

Page 6: ...software patches run HP diagnostics tests or use HP remote support solutions where applicable HP strongly encourages you to accept the use of or to employ available support technologies provided by HP If you choose not to deploy available remote support capabilities you may incur additional costs due to increased support resource requirements Listed below are the types of warranty support service ...

Page 7: ...lied warranties or limitations on the duration of implied warranties so the above disclaimer may not apply to you in its entirety TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION FOR BU...

Page 8: ...ftware Product You may load the Software Product into Your Computer s temporary memory RAM for purposes of using the Software Product b Storage You may copy the Software Product into the local memory or storage device of the HP Product c Copying You may make archival or back up copies of the Software Product provided the copy contains all of the original Software Product s proprietary notices and ...

Page 9: ...ty 10 LIMITATION OF LIABILITY Notwithstanding any damages that you might incur the entire liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy for all of the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software Product or U S 5 00 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN NO EVENT SHALL HP...

Page 10: ...eneral EMC requirements for Radio equipment ETSI 300 328 Technical requirements for Radio equipment Supplementary Information The product herewith complies with the requirements of the Low Voltage Directive 73 23 EEC the EMC Directive 89 336 EEC and the R TTE Directive 1999 5 EC and carries the CE Marking accordingly This device complies with Part 15 of FCC rules Operation is subject to the follow...

Page 11: ...device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference ...

Page 12: ...he date and time it is sent identification of the business or other entity or individual sending the message the telephone number of the sending machine or such business entity or individual ENERGY STAR Compliance Products marked with the ENERGY STAR logo on the packaging box qualify with the U S Environmental Protection Agency s ENERGY STAR guidelines for energy efficiency Products with the ENERG...

Page 13: ...gnifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met It does not imply that Industry Canada approved the equipment AC Power Safety Warning WARNING Install the computer near an AC outlet The AC power cord is your PC s main AC disconnecting device and must be easily accessible at all times For your safety the p...

Page 14: ... 70 provides information with regard to proper electrical grounding of the mast and supporting structure grounding of the lead in wire to an antenna discharge unit size of grounding conductors location of antenna discharge unit connection to grounding electrodes and requirements for the grounding electrode Lightning Protection For added protection of any product during a lightning storm or when it...

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