HP Pavilion 15-bc200, Maintenance And Service Manual, Page: 42 / 93

Memory
Description Spare part number
Memory
4 GB 2133 MHz 1.2v DDR4 shared 820569-005
8 GB 2133 MHz 1.2v DDR4 shared 820570-005
2 GB 2133 MHz 1.2v DDR4 shared 851379-005
GNRC-SODIMM 4GB 2400MHz 1.2v DDR4 862397-855
GNRC-SODIMM 8GB 2400MHz 1.2v DDR4 862398-855
ASSY-SODIMM 2GB 2400MHz 1.2v DDR4 864271-855
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement.
Before removing the memory, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then
unplugging the AC adapter from the computer.
4. Remove the base enclosure (see Base enclosure on page 27 ), and then remove the following
components:
a. Display assembly (see Display assembly on page 29 ).
b. Hard drive (see Hard drive on page 31 ).
c. SSD (see SSD (M.2) on page 33 ).
If you are replacing a memory module, remove the existing memory module:
1. Lift the clear film covering the memory module.
2. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
34 Chapter 5 Removal and replacement procedures for authorized service provider parts