User Guide
SUMMARY
This guide provides technical specifications and information about monitor features, setting up the monitor, and using
the monitor.
Page 1: ...User Guide SUMMARY This guide provides technical specifications and information about monitor features setting up the monitor and using the monitor ...
Page 2: ...s The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Product notice This guide desc...
Page 3: ...not avoided could result in minor or moderate injury IMPORTANT Indicates information considered important but not hazard related for example messages related to property damage Warns the user that failure to follow a procedure exactly as described could result in loss of data or in damage to hardware or software Also contains essential information to explain a concept or to complete a task NOTE Co...
Page 4: ...ecurity cable 11 Turning on the monitor 12 HP watermark and image retention policy 13 2 Using the monitor 14 Downloading software and utilities 14 The Information file 14 The Image Color Matching file 14 Using the OSD menu 14 Using the OSD function buttons 15 Reassigning the function buttons 16 Changing the Power Mode setting select products only 16 Using Auto Sleep Mode select products only 16 Ad...
Page 5: ... you need 27 The HP commitment 27 International Association of Accessibility Professionals IAAP 28 Finding the best assistive technology 28 Assessing your needs 28 Accessibility for HP products 28 Standards and legislation 29 Standards 29 Mandate 376 EN 301 549 29 Web Content Accessibility Guidelines WCAG 29 Legislation and regulations 30 Useful accessibility resources and links 30 Organizations 3...
Page 6: ...lso provides important electrical and mechanical safety information The Safety Comfort Guide is also available on the web at http www hp com ergo IMPORTANT For the protection of the monitor and the computer connect all power cords for the computer and its peripheral devices such as a monitor printer scanner to a surge protection device such as a power strip or uninterruptible power supply UPS Not ...
Page 7: ...ion if you have to troubleshoot an issue If you cannot solve a problem using Support and troubleshooting on page 18 a call to technical support can provide additional help Have the following information available when you call Monitor model number Monitor serial number Purchase date on invoice Conditions under which the problem occurred Error messages received Hardware configuration Name and versi...
Page 8: ...A video input Four on screen display OSD buttons three that you can reconfigure to quickly allow selection of the most commonly used operations Plug and Play capability if supported by your operating system VESA mounting bracket for attaching the monitor head to a wall mount device or swing arm Security cable slot on the rear of the monitor for an optional security cable On screen display OSD adju...
Page 9: ...ns For a description of these functions see Using the OSD function buttons on page 15 You can reassign the function buttons to quickly select the most commonly used operations See Reassigning the function buttons on page 16 3 Power button Turns the monitor on or off 4 Power light White The monitor is on Amber Monitor is in a reduced power state because of inactivity See Using Auto Sleep Mode selec...
Page 10: ...ter or game console 4 VGA port Connects a VGA cable from the monitor to a source device such as a computer 5 Security cable slot Connects an optional security cable Locating the serial number and product number Depending on the product the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head You might need these ...
Page 11: ...d crystals If this occurs the screen will not recover to its normal condition IMPORTANT To prevent the screen from getting scratched defaced or broken and to prevent damage to the control buttons position the monitor facedown on a flat surface covered with protective sheet foam or a nonabrasive cloth Attaching the monitor stand Correctly attaching your monitor stand is critical for safe use This s...
Page 12: ...d is rated to support the weight of the monitor head For best performance use the power and video cables provided with the monitor NOTE This apparatus is intended to be supported by a UL listed or CSA listed wall mount bracket Removing the monitor stand If you decide to use a wall mount instead of the monitor stand that you attached first remove the stand IMPORTANT Before disassembling the monitor...
Page 13: ... cover from the rear of the monitor 1 2 Remove the four screws from the VESA holes 2 3 To attach the monitor head to a swing arm or other mounting device insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head IMPORTANT If these instructions do not apply to your device then follow the mounting device manufacturer s instruct...
Page 14: ...d video signals The inputs can be selected through the OSD menu The monitor ships with select cables Not all cables shown in this section are included with the monitor 1 Place the monitor in a convenient well ventilated location near the computer 2 Connect a video cable Connect one end of a VGA cable to the VGA port on the rear of the monitor and the other end to the VGA port on the source device ...
Page 15: ...not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed AC outlet that is easily accessible at all times Disconnect power from the equipment by unplugging the power cord from the AC outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over th...
Page 16: ...The Safety Comfort Guide also provides important electrical and mechanical safety information The Safety Comfort Guide is available on the Web at http www hp com ergo Tilt the monitor head forward or backward to set it to a comfortable eye level Installing a security cable As a security measure you can secure the monitor to a fixed object with an optional security cable available from HP Use the k...
Page 17: ... button has no effect the Power Button Lockout feature might be enabled To disable this feature press and hold the monitor power button for 10 seconds NOTE On select HP monitors you can disable the power light in the OSD menu Press the Menu button to open the OSD select Power select Power LED and then select Off Press the power button on the monitor to turn it on When you first turn on the monitor...
Page 18: ...tions with static images can include camera surveillance video games marketing logos and templates Static images can cause image retention damage that could look like stains or watermarks on the monitor s screen Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty To avoid image retention damage always turn off the monitor when it is not in use o...
Page 19: ...ompatibility requires that the computer s graphics card is VESA DDC2 compliant and that the monitor connects directly to the graphics card Plug and Play does not work through separate BNC type connectors or through distribution buffers boxes or both The Image Color Matching file The ICM files are data files that are used in conjunction with graphics programs to provide consistent color matching fr...
Page 20: ...which the OSD menu is displayed the factory default is English adjusts volume settings and returns all OSD menu settings to the factory default settings Information Selects and displays important information about the monitor Exit Exits the OSD menu screen Using the OSD function buttons The function buttons offer useful actions and you can customize all but one of them to make them even more usefu...
Page 21: ...e If your monitor supports Performance mode then to keep the USB ports enabled when the monitor is in Auto Sleep Mode change the Power Mode setting from Power Saver to Performance NOTE If you are connecting a computer that is not battery powered the Power Mode setting must be changed to Performance mode To change the power mode setting 1 Press the Menu button to open the OSD menu 2 Select Power se...
Page 22: ... a more relaxing and less stimulating image while you read content on the screen To adjust the blue light output from the monitor 1 Press one of the OSD buttons to activate the buttons and then press the Menu button to open the OSD Select Color If you are using a controller press the center of the OSD controller to open the OSD 2 Select Low Blue Light from the setting options Low Blue Light TÜV ce...
Page 23: ...r connect the video cable to one of the computer s on board video sources Image appears blurred indistinct or too dark Brightness setting is too low Open the OSD menu and select Brightness to adjust the brightness scale as needed Check Video Cable is displayed on the screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that ...
Page 24: ...mance for the VGA analog input at any time from the Auto Adjustment menu in the OSD You can download the auto adjustment pattern software utility from http www hp com support Do not use this procedure if the monitor is using an input other than VGA If the monitor is using a VGA analog input this procedure can correct the following image quality conditions Fuzzy or unclear focus Ghosting streaking ...
Page 25: ...k setting Clock Increases or decreases the value to minimize any vertical bars or stripes visible on the screen background Phase Increases or decreases the value to minimize video flickering or blurring NOTE When you use the controls you will obtain the best results by using the auto adjustment pattern software utility You can download this utility from http www hp com support When adjusting the C...
Page 26: ...lickering or blurring might not be eliminated depending on the computer or graphics controller card installed To correct screen position Horizontal Position or Vertical Position 1 Press the Menu button to open the OSD menu select Image and then select Image Position 2 Press the OSD buttons on the monitor that display up and down arrow icons to properly adjust the position of the image in the displ...
Page 27: ...ook on the power label to determine the ampere rating AMPS or A for each device Install the monitor near an outlet that you can easily reach Disconnect the monitor by grasping the plug firmly and pulling it from the outlet Never disconnect the monitor by pulling the cord Turn the monitor off when it is not in use and use a screen saver program Doing this can substantially increase the life expecta...
Page 28: ...nto the ventilation openings or other points of entry can cause damage to the monitor Allow the monitor to air dry before use 5 After you remove the dirt and debris you can also clean the surfaces with a disinfectant The World Health Organization WHO recommends cleaning surfaces followed by disinfection as a best practice for preventing the spread of viral respiratory illnesses and harmful bacteri...
Page 29: ... specifications This section provides specifications for your monitor Table A 1 54 6 cm 21 5 in model specifications Specification Measurement Display wide screen Type 54 6 cm IPS 21 5 in Viewable image size 54 6 cm diagonal 21 5 in diagonal Maximum weight unpacked with stand 2 75 kg 6 06 lbs Dimensions include base Height Depth Width 39 87 cm 19 cm 49 73 cm 15 69 in 7 48 in 19 58 in Tilt 5 to 23 ...
Page 30: ... V ac to 240 V ac 50 60 Hz Input terminal One HDMI port one DisplayPort connector and one VGA port Preset display resolutions The following display resolutions are the most commonly used modes and are set as factory defaults The monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen Table A 3 Preset display resolutions Preset Pixel format...
Page 31: ... signal Upon detecting the absence of these signals the monitor screen is blank the backlight is turned off and the power light turns amber In the reduced power state the monitor uses 0 5 W of power There is a brief warm up period before the monitor returns to its normal operating state See the computer manual for instructions on setting the energy saver mode sometimes called power management feat...
Page 32: ... all The HP accessibility goal is to design produce and market products and services that can be effectively used by everyone including people with disabilities either on a stand alone basis or with appropriate assistive devices To achieve that goal this Accessibility Policy establishes seven key objectives to guide HP actions All HP managers and employees are expected to support these objectives ...
Page 33: ...gy can unleash your potential Assistive technology removes barriers and helps you create independence at home at work and in the community Assistive technology AT helps increase maintain and improve the functional capabilities of electronic and information technology You can choose from many AT products Your AT assessment should allow you to evaluate several products answer your questions and faci...
Page 34: ...9 standard within Mandate 376 as an online toolkit for public procurement of ICT products The standard specifies the accessibility requirements applicable to ICT products and services with a description of the test procedures and evaluation methodology for each requirement Web Content Accessibility Guidelines WCAG Web Content Accessibility Guidelines WCAG from the W3C s Web Accessibility Initiativ...
Page 35: ...y that provide information about disabilities and age related limitations American Association of People with Disabilities AAPD The Association of Assistive Technology Act Programs ATAP Hearing Loss Association of America HLAA Information Technology Technical Assistance and Training Center ITTATC Lighthouse International National Association of the Deaf National Federation of the Blind Rehabilitat...
Page 36: ...rt and safety guide HP public sector sales Contacting support HP offers technical support and assistance with accessibility options for customers with disabilities NOTE Support is in English only Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products Use TRS VRS WebCapTel to call 877 656 7058 Monday through Friday 6 a m to 9 p m Mountai...
Page 37: ...r support accessibility 31 G getting started 1 getting to know your monitor 2 H HP Assistive Policy 27 HP resources 2 HP support 2 I International Association of Accessibility Professionals 28 O optimizing image performance analog input 18 20 R resources accessibility 30 S safety information 1 Section 508 accessibility standards 29 standards and legislation accessibility 29 support 2 T technical s...
