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Maintenance and Service Guide

OMEN 25i model

M25866

SUMMARY

This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem
troubleshooting, and more.

Summary of Contents for M25866

Page 1: ...Maintenance and Service Guide OMEN 25i model M25866 SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Page 2: ... States and other countries The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Firs...

Page 3: ...g the repaired product to the customer 2 2 Monitor features 3 Features 3 Rear components 4 Locating the serial number and product number 7 3 Illustrated parts catalog 8 How to order parts 9 4 Removal and replacement procedures 12 Preparation for disassembly 12 RC 12 Connector repair 15 Audio connector AP2 16 HDMI connector P200 17 DP connector P300 17 Function test 18 Support and troubleshooting 1...

Page 4: ...opening the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal Thi...

Page 5: ...tance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original...

Page 6: ...ble stand to accommodate additional mounting options Security slot provision on rear of monitor for optional cable lock Energy saver feature to meet requirements for reduced power consumption DisplayPort video input cable included High Definition Multimedia Interface HDMI video input Audio out headphone jack USB Type B to USB Type A cable and DisplayPort cable provided Plug and Play capability if ...

Page 7: ...n the rear of the monitor use this illustration and table Table 1 1 Front components and their descriptions Component Function 1 OSD controller Opens the OSD menu and makes adjustments to monitor settings 2 Power button Turns the monitor on or off ...

Page 8: ...onent Function 1 Audio out headphone jack Connects headphones earbuds audio cable 2 HDMI connector Connects an HDMI cable to the source device 3 DisplayPort connector Connects a DisplayPort cable to the source device 4 Power connector Connects an AC adapter ...

Page 9: ...n 1 Security cable slot Connects an optional security cable 2 USB Type B port upstream Connects the USB Type B cable to a source device such as a computer 3 USB Type A ports Downstream Connect USB cable to a peripheral device such as a keyboard mouse or USB flash drive ...

Page 10: ...number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head You might need these numbers when contacting HP for support For worldwide models except India Barcode label Spec label For India Bar code label Spec label ...

Page 11: ...ABS 94 HB Jack Black 6009 0337 HP OMEN 25i 1 6 PANEL SUPPORT SGCC 1 0T HP OMEN 25i 1 7 MAC SCREW MI M3 0 4 0L BLK Ni 8 8 REAR COVER ABS 94 HB Jack Black 6009 0337 HP OMEN 25i ASS Y 1 9 TAP SCREW TI M3 0 5 0L Ni 2 10 MAIN BD ASS Y HP Omen Hypno 25i M250HAN01 B 1 11 MAC SCREW MRF M3 0 6 0L BLK Ni 2 12 SHIELDING SECC 1 0T HP OMEN 25i 1 13 MAC SCREW MI M3 0 6 0L NI HEAD DIAMETER 7 0 8 14 REAR PACK ABS...

Page 12: ...d Panasonic Connectors by manufacturer 18 VESA COVER ABS 94 HB Jack Black 6009 0337 HP OMEN 25i 1 19 NECK BLACK HP OMEN 25i CX 1 20 BASE BLACK HP OMEN 25i CX 1 21 WH FFC 51P 0 5mm 330mm 6FOLD 60V G F W CONN A5 BC AL AA HF IP 1 22 WH KY A12516HS01 10 A1251 H06 28 120mm ACETATE HF 1 23 WH FFC 8P 0 5mm 300mm 4FOLD 60V G F A8 A8 HF 1 24 WH A1007H00 10P L A1251 H10 28 460mm ACETATE W B HF 1 25 WH FFC 6...

Page 13: ...mponent distributor Distributer part number HDMI P200 Farnell PN 2086581001 Brand MOLEX RS Component PN 2086581001 Brand MOLEX DisplayPort P300 Farnell PN 472720024 Brand MOLEX Audio out AP2 Digi Key PN 5400 175 Brand Tensility NOTE If use the Audio connector Tensility PN 5400 175 the PCB and I O need to be modified to meet functionality regulatory and safety requirements because it is not an exac...

Page 14: ...t match You can purchase cables from the HP part store at https partsurfer hp com Search aspx NOTE HP continually improves and changes product parts For complete and current information about supported parts for your computer go to http partsurfer com select your country or region and then follow the on screen instructions ...

Page 15: ...lean the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following dimension...

Page 16: ...13 2 Remove the FFC 8 51 Wire 6 10 and gasket from the MAIN BD 3 Remove the main BD remove the deco and rear cover ...

Page 17: ...14 4 Remove the FFC and tape from the panel ...

Page 18: ...t Connector repair This procedure includes HDMI DisplayPort and audio connectors The connectors are on the main board board part number R352504320150 The connectors identifiers are as follows Connector Location HDMI P200 DisplayPort P300 Audio out AP2 ...

Page 19: ...o connector 1 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber You can gently push down with the soldering iron once everything is molten to move the AP2 out of the through holes 2 Lift the AP2 connector from the PCB 3 Place the new component on the PCB Be sure that it matches the PCB footprint 4 Solder the new component ...

Page 20: ...e pin 2 Use a hot air gun to melt the solder on the pins 3 Lift the P200 connector from the PCB 4 Place the new component on the PCB Be sure that it matches the PCB footprint 5 Solder the new component DP connector P300 Repair the DP connector 1 Use a soldering iron and a de soldering pump to remove as much solder as possible from the pin ...

Page 21: ...m that all functions are working Table 4 1 Function test Te Operating description Tool used Test item Operating description Tool used HDMI test Confirm whether image displays and sound plays Computer or DVD player DP test correctly on the monitor Computer or DVD player Audio test Confirm whether sound of music played smoothly through the headphone Computer or DVD player correctly on the monitor Co...

Page 22: ...f and manually select the input Image appears blurred indistinct or too dark Brightness is too low Open the OSD menu and select Brightness to adjust the brightness scale as needed Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that the computer power is off while you connect the video ...

Page 23: ...20 OSD lockout function Power Button is Locked is Displayed The monitor s power button is locked Press and hold the power button for 10 seconds to disable the power button lock function ...

Page 24: ... board removal 15 power button location 5 power connector location 6 power light location 5 precautions 1 preparation for disassembly 12 RC removal 12 rear components 6 removal power board 15 RC 12 Function test 18 removal and replacement procedures 12 returning to customer 2 RoHS 2002 95 EC requirements 2 safety information 1 serial number location 7 service information 1 spare parts 9 support an...

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HP M25866, Maintenance And Service Manual

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