HP HPE Apollo 2000 Gen10 Plus Service Manual Download Page 79

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Information pull tab

Item

Description

QR code label

Chassis serial number/product ID label

Use a mobile device to scan the QR code label to display the chassis mobile product page (

https://www.hpe.com/qref/

apollo2000gen10plus). This page contains links to chassis setup information, spare part numbers, QuickSpecs,
troubleshooting resources, and other useful product links.

Front panel LEDs and buttons

Item

Description

Status

Definition

Node 2 UID button/LED

Solid blue

Activated

Flashing blue

• 1 flash per second = Remote management

or firmware upgrade in progress

• 4 flashes per second = iLO manual soft

reboot sequence initiated

• 8 flashes per second = iLO manual hard

reboot sequence in progress

Table Continued

Component identification

Summary of Contents for HPE Apollo 2000 Gen10 Plus

Page 1: ...ment is for the person who installs administers and troubleshoots servers and storage systems Hewlett Packard Enterprise assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products with hazardous energy levels and are familiar with the weight and stability precautions for rack installations ...

Page 2: ...ion and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterprise website Hewlett Packard Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise website Acknowledgments Linux is the registered trademark of Linus ...

Page 3: ...ures 20 Safety considerations 20 Electrostatic discharge 20 Symbols on equipment 20 Rack warnings and cautions 21 Server warnings and cautions 22 Preparation procedures 24 Power down the server 24 Remove the hot plug drive 24 Remove the power supply 25 Remove the server blank 26 Disconnect the tube set 27 Remove the server 27 Extend the chassis from the rack 28 Remove the chassis from the rack 29 ...

Page 4: ... 71 Troubleshooting resources 71 Diagnostic tools 72 Product QuickSpecs 72 UEFI System Utilities 72 Selecting the boot mode 72 Secure Boot 73 Launching the Embedded UEFI Shell 73 iLO Service Port 74 Intelligent Provisioning 74 HPE Insight Remote Support 75 HPE InfoSight for servers 75 USB support 76 External USB functionality 76 HPE Smart Storage Administrator 76 Component identification 77 System...

Page 5: ...ions 95 Environmental specifications 95 Mechanical specifications 95 Power supply specifications 96 HPE 1600 W Flex Slot Platinum Hot plug Low Halogen Power Supply 96 HPE 1800 W 2200 W Flex Slot Platinum Hot plug Power Supply 97 HPE 3000 W 200 277 VAC Platinum Hot plug Power Supply 97 Websites 99 Support and other resources 100 Accessing Hewlett Packard Enterprise Support 100 Accessing updates 100...

Page 6: ...n Spare part number Rack rail kit P25582 001 For more information on the removal and replacement procedures see Removing and replacing the rack rails SFF drive blank spare part Customer self repair mandatory Description Spare part number SFF drive blank 670033 001 For more information on the removal and replacement procedures see Removing and replacing a drive blank System components Hewlett Packa...

Page 7: ...connect assembly spare part 8 Bezel ear assembly spare parts 9 System cable spare kit1 1 Not shown Fan board spare part Customer self repair optional Description Spare part number Fan board P25441 001 For more information on the removal and replacement procedures see Removing and replacing the fan board Power backplane spare part Customer self repair optional Description Spare part number Power ba...

Page 8: ... self repair mandatory Description Spare part number HPE 1600 W Flex Slot Platinum Plus Hot plug Low Halogen Power Supply 863373 001 HPE 1800 W 2200 W Flex Slot Platinum Hot plug Power Supply 882135 001 HPE 3000 W 200 277 VAC Platinum Hot plug Power Supply P25430 001 For more information on the removal and replacement procedures see Removing and replacing a power supply Fan spare part Customer sel...

Page 9: ...backplane power cable Node power button cable1 RCM sideband cable APM module cable P25459 001 1 This cable is for the server node For cable routing and replacement information see the server maintenance guide on the HPE website https www hpe com info apollo2000gen10plus docs For removal and replacement procedures for the chassis system cables see the following topics Removing and replacing a drive...

Page 10: ... backplane SAS SATA P25433 001 For more information on the removal and replacement procedures see Removing and replacing a drive backplane Energy pack spare part Customer self repair mandatory Description Spare part number HPE Smart Storage Battery 96 W 145 mm cable 878643 001 For more information on the removal and replacement procedures see Removing and replacing the energy pack RCM board spare ...

Page 11: ... part back to Hewlett Packard Enterprise within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in Hewlett Packard Enterprise billing you for the replacement With a customer self repair Hewlett Packard Enterprise will pay all shipping and pa...

Page 12: ...se identifica il guasto come riparabile mediante un ricambio CSR Hewlett Packard Enterprise lo spedirà direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad Hewlett Packard Enterprise deve sostenere le spese di spedizione e di manodopera per il servizio Opzio...

Page 13: ...lefon helfen lassen Den Materialien von Hewlett Packard Enterprise die mit einem CSR Ersatzteil geliefert werden können Sie entnehmen ob das defekte Teil an Hewlett Packard Enterprise zurückgeschickt werden muss Wenn es erforderlich ist das defekte Teil an Hewlett Packard Enterprise zurückzuschicken müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von fünf 5 Geschä...

Page 14: ...a empresa de transporte que se utilice para dicho servicio Para obtener más información acerca del programa de Reparaciones del propio cliente de Hewlett Packard Enterprise póngase en contacto con su proveedor de servicios local Servicio de garantía exclusivo de componentes La garantía limitada de Hewlett Packard Enterprise puede que incluya un servicio de garantía exclusivo de componentes Según l...

Page 15: ...Packard Enterprise ou fornecedores parceiros da Hewlett Packard Enterprise concluir que o reparo pode ser efetuado pelo uso de uma peça CSR a Hewlett Packard Enterprise enviará a peça diretamente ao cliente Há duas categorias de peças CSR Obrigatória Peças cujo reparo feito pelo cliente é obrigatório Se desejar que a Hewlett Packard Enterprise substitua essas peças serão cobradas as despesas de tr...

Page 16: ...s termos do serviço de garantia apenas para peças a Hewlett Packard Enterprise fornece as peças de reposição sem cobrar nenhuma taxa No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a Hewlett Packard Enterprise substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço Customer self repair 16 ...

Page 17: ...Customer self repair 17 ...

Page 18: ...Customer self repair 18 ...

Page 19: ...Customer self repair 19 ...

Page 20: ...megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have an...

Page 21: ... supplied by multiple sources of power WARNING To reduce the risk of injury from electric shock remove all power cords to disconnect power from the system completely Rack warnings and cautions WARNING To reduce the risk of personal injury or equipment damage when unloading a rack At least two people are needed to safely unload the rack from the pallet An empty 42U rack can weigh as much as 115 kg ...

Page 22: ... one component is extended Do not stack anything on top of rail mounted component or use it as a work surface when extended from the rack WARNING The rack rails form only a shelf for the chassis to rest on The chassis is not attached to the rails by any other means Slipping and falling chassis will cause bodily injury or damage the chassis so use extreme care when pulling the chassis out from the ...

Page 23: ...ice protects the hardware from damage caused by power surges and voltage spikes and keeps the server in operation during a power failure CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge For more information refer to Electrostatic discharge CAUTION To avoid data loss Hewlett...

Page 24: ... the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this ...

Page 25: ...per cooling and thermal damage do not operate the system unless all bays are populated with either a component or a blank Procedure 1 If the chassis is using a single power supply power down all servers 2 If a DLC tube set is blocking the power supply bays disconnect the tube set 3 If needed release the power cord from the power supply strain relief strap 4 Disconnect the power cord from the power...

Page 26: ...prevent improper cooling and thermal damage do not operate the system unless all bays are populated with either a component or a blank Procedure 1 Press and hold the server blank latch 2 Slide the server blank out of the bay Removal and replacement procedures 26 ...

Page 27: ...pushed off the connector by the springs inside Remove the server CAUTION To avoid accidentally dropping the server observe the following Always support the bottom of the server when removing and sliding it into the server bay Do not use the release lever as a handle to carry the server Procedure 1 Power down the server 2 Make sure that the server Do not remove LED is off Removal and replacement pr...

Page 28: ...sk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack Prerequisites Before you perform this procedure make sure that you have a T 25 Torx screwdriver available Procedure 1 If the chassis has a DLC enabled server installed a server that uses a cooling loop instead of a heatsink do the following a Power down the servers b ...

Page 29: ...before extending a component from the rack Prerequisites Before you perform this procedure make sure that you have a T 25 Torx screwdriver available Before you perform this procedure review the Rack warnings and cautions Server warnings and cautions A fully populated chassis is heavy Hewlett Packard Enterprise recommends removing the external chassis components before removing the chassis from the...

Page 30: ...installed remove all server blanks 9 Remove all servers 10 Extend the chassis from the rack a Open the bezel ear latch callout 1 b Loosen the bezel ear screw callout 2 c Use the bezel ear latches to pull the chassis out of the rack until the rack rail lock is engaged callout 3 11 Remove the chassis from the rack a Press and hold the chassis release latches callout 1 b Slide the chassis out of the ...

Page 31: ...eginning any installation removal or replacement procedure Improper grounding can cause electrostatic discharge Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Do one of the following Extend t...

Page 32: ...out 3 Install the chassis into the rack Prerequisites Before you perform this procedure make sure that you have a T 25 Torx screwdriver available Before you perform this procedure review the Rack warnings and cautions Server warnings and cautions Procedure 1 Slide the chassis into the rack until the bezel ears are flushed against the rack columns Removal and replacement procedures 32 ...

Page 33: ...e servers and chassis 4 If removed connect the tube set 5 Connect each power cord to the chassis 6 Connect each power cord to the power source 7 Employ industry best practices in routing and managing the rear panel cables and power cords 8 Secure the chassis to the rack a Open the bezel ear latch callout 1 b Tighten the bezel ear screw callout 2 Removal and replacement procedures 33 ...

Page 34: ...e female connector clockwise until it is fully engaged Power up the server The Apollo n2000 Gen10 Plus series chassis firmware initiates an automatic power up sequence when the servers are installed If the default setting is changed use one of the following methods to power up each server Removal and replacement procedures 34 ...

Page 35: ...r warnings and cautions A fully populated chassis is heavy Hewlett Packard Enterprise recommends removing the external chassis components before removing the chassis from the rack Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral ca...

Page 36: ...ls from the front rack columns a Retract and hold the front retention bracket callout 1 b Remove the pegs on the mounting flange from the rack holes and then release the front retention bracket callout 2 Removal and replacement procedures 36 ...

Page 37: ...ent improper cooling and thermal damage do not operate the system unless all bays are populated with either a component or a blank Remove the drive blank To replace the drive blank while pressing the release latch slide the component into the bay until it is fully seated Removal and replacement procedures 37 ...

Page 38: ...ng support for power redundancy Cause the system to become unstable and might shut down To ensure access to all available features all power supplies in the same system should have the same output and efficiency ratings Verify that all power supplies have the same part number and label color Remove and replace an AC power supply WARNING To reduce the risk of personal injury from hot surfaces allow...

Page 39: ...l damage do not operate the system unless all bays are populated with either a component or a blank Procedure 1 Back up all the server data on the drive 2 Determine the status of the drive from drive LED definition 3 Press the handle release button callout 1 and then use the drive handle to pull the drive out of the bay callout 2 Removal and replacement procedures 39 ...

Page 40: ...he servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Do one of the following Extend the chassis from the rack Remove the chassis from the rack 6 Remove the access panel 7 Grip both sides of the fan and then lift the fan f...

Page 41: ...connect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Do one of the following Extend the chassis from the rack Remove the chassis from the rack 6 Remove the access panel 7 Remove all fans Removal and replacement procedures 41 ...

Page 42: ... procedure Removing and replacing the fan board Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Do one of the following Removal and replacement procedures 42 ...

Page 43: ...he chassis 9 Disconnect the following cables from the fan board a Front I O cables b Drive backplane power cables 10 Disconnect the front I O cables from the fan board 11 Remove the fan board a Loosen the fan board thumbscrews callout 1 b Slide the fan board towards the drive backplane and then lift the board from the chassis callout 2 Removal and replacement procedures 43 ...

Page 44: ...2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Remove the drives installed in the drive box where the failed drive backplane is located 6 Do one of the following Extend the chassis from the rack Remove the chassis from the rac...

Page 45: ...e chassis 10 Disconnect all cables from the drive backplane 11 Remove the drive backplane a Remove the drive backplane screws callout 1 b Tilt the top side of the backplane away from the drive cage callout 2 c Remove the drive backplane callout 3 4 SFF U 3 drive backplane Removal and replacement procedures 45 ...

Page 46: ...he removal procedure Removing and replacing the bezel ear assembly Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver available Procedure 1 Power down the servers 2 Remove all power Removal and replacement procedures 46 ...

Page 47: ...the servers and chassis 5 Do one of the following Extend the chassis from the rack Remove the chassis from the rack 6 Remove the access panel 7 Remove all fans 8 Grip both sides of the fan cage and then lift the cage from the chassis 9 Remove the bezel ear screws callout 1 and then detach the ear from the chassis callout 2 Left bezel ear Removal and replacement procedures 47 ...

Page 48: ...If the ambient temperature sensor cable in the left bezel ear remains secured in its protective foam carefully release the cable Right bezel ear Removal and replacement procedures 48 ...

Page 49: ...t I O cable from the fan board callout 1 b Release the front I O cable from the triangular cable bracket callout 2 c Thread the front I O cable out of the chassis callout 3 Left front I O cable Right front I O cable Removal and replacement procedures 49 ...

Page 50: ...orm this procedure make sure that you have a T 10 Torx screwdriver available Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Remove all servers 6 Do one of the following Extend the chassis fro...

Page 51: ...then lift the cage from the chassis 10 Disconnect all server node signal cables from the drive backplane 11 Remove the system interconnect assembly a Remove the screws from the system interconnect post Removal and replacement procedures 51 ...

Page 52: ...angular bracket callout 2 To replace the component reverse the removal procedure Removing and replacing the energy pack Prerequisites Before you perform this procedure make sure that you have a T 10 Torx screwdriver available Procedure 1 Power down the servers 2 Remove all power Removal and replacement procedures 52 ...

Page 53: ...rvers and chassis 5 Remove the chassis from the rack 6 Remove the access panel 7 Remove the PDB cover screws callout 1 and then remove the cover callout 2 8 Remove the energy pack a Disconnect the energy pack cable callout 1 b Lift the rear end of the energy pack from the PIB bracket callout 2 and then remove the pack from the chassis callout 3 Removal and replacement procedures 53 ...

Page 54: ...you have the following items available T 10 Torx screwdriver T 15 Torx screwdriver Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Remove the chassis from the rack 6 Remove the access panel 7 ...

Page 55: ... PIB assembly for Flexible Slot power supplies PIB assembly for Performance power supplies 10 Remove the PIB from the bracket PIB for Flexible Slot power supplies Removal and replacement procedures 55 ...

Page 56: ...mponents due to a perceived hardware error make sure first that the component is firmly seated in the slot Do not bend or flex circuit boards when reseating components Prerequisites Before you perform this procedure make sure that you have the following items available T 10 Torx screwdriver T 15 Torx screwdriver Procedure 1 Power down the servers 2 Remove all power Removal and replacement procedur...

Page 57: ...nect all peripheral cables from the servers and chassis 5 Remove the chassis from the rack 6 Remove the access panel 7 Remove all fans 8 Grip both sides of the fan cage and then lift the cage from the chassis 9 Remove the fan board 10 Remove the PDB cover screws callout 1 and then remove the cover callout 2 Removal and replacement procedures 57 ...

Page 58: ...assembly 13 Disconnect the RCM sideband cable from the PDB 14 Remove the PDB assembly 15 Remove the power backplane bracket screws callout 1 and then remove the bracket callout 2 16 Detach the power backplane from the PDB Removal and replacement procedures 58 ...

Page 59: ... perform this procedure make sure that you have the following items available T 10 Torx screwdriver T 15 Torx screwdriver Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Remove the chassis fro...

Page 60: ... 1 and then remove the cover callout 2 11 If installed remove the energy pack 12 Remove the PIB assembly 13 Disconnect the RCM sideband cable from the PDB 14 Remove the PDB assembly a Remove the PDB assembly screws callout 1 Removal and replacement procedures 60 ...

Page 61: ...to slide the assembly towards the drive backplane callout 2 c Lift the assembly off the chassis callout 3 15 Remove the power backplane bracket screws callout 1 and then remove the bracket callout 2 Removal and replacement procedures 61 ...

Page 62: ...re error make sure first that the component is firmly seated in the slot Do not bend or flex circuit boards when reseating components Prerequisites Before you perform this procedure make sure that you have the following items available T 10 Torx screwdriver T 15 Torx screwdriver Procedure 1 Attach the power backplane to the PDB Removal and replacement procedures 62 ...

Page 63: ...acket screws callout 2 3 Install the PDB assembly a Place the PDB assembly on the chassis callout 1 b Use the power backplane bracket to slide the assembly towards the rear chassis callout 2 c Install the PDB assembly screws callout 3 Removal and replacement procedures 63 ...

Page 64: ...rce 17 Power up the servers 18 From any server installed in the chassis perform the following tasks a Use the iLO web interface to update the chassis firmware Select one of the following options Use the latest firmware version available in the Hewlett Packard Enterprise Support Center https www hpe com support hpesc Use the same firmware version as the other equipment in the chassis production net...

Page 65: ...n the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Remove the chassis from the rack 6 Remove the access panel 7 Remove the PDB cover screws callout 1 and then remove the cover callout 2 8 Disconnect the RCM sideband ...

Page 66: ... each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Remove the chassis from the rack 6 Remove the access panel 7 Remove the PDB cover screws callout 1 and then remove the cover callout 2 8 Disconnect the RCM sideband cable from the RCM board 9 Loosen the RCM tra...

Page 67: ...10 Slide the RCM module out of the bay 11 Remove the RCM board screws callout 1 and then remove the board callout 2 Removal and replacement procedures 67 ...

Page 68: ...down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the chassis 3 If installed disconnect the tube set 4 Disconnect all peripheral cables from the servers and chassis 5 Remove the chassis from the rack 6 Remove the access panel 7 Remove the PDB cover screws callout 1 and then remove the cover callout 2 8 Disconnect the APM module...

Page 69: ...APM tray out of the bay 11 Remove the APM module cable a Loosen the cable screws callout 1 b Open the cable clip callout 2 c Remove the APM module cable from the tray callout 3 Removal and replacement procedures 69 ...

Page 70: ...To replace the component reverse the removal procedure Removal and replacement procedures 70 ...

Page 71: ...bleshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error mess...

Page 72: ...cure Boot that enables the system firmware option card firmware operating systems and software collaborate to enhance platform security UEFI Graphical User Interface GUI An Embedded UEFI Shell that provides a preboot environment for running scripts and tools Boot support for option cards that only support a UEFI option ROM Selecting the boot mode This server provides two Boot Mode configurations U...

Page 73: ...al signature to execute during the boot process Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot For more information about supported operating systems see https www hpe com servers ossupport You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates either from a management console d...

Page 74: ...lash drive When you use this feature the connected USB flash drive is not accessible by the host operating system Connect a client such as a laptop with a supported USB to Ethernet adapter to access the following iLO web interface Remote console iLO RESTful API CLI When you use the iLO Service Port Actions are logged in the iLO event log The server UID flashes to indicate the Service Port status Y...

Page 75: ...t Remote Support Hewlett Packard Enterprise strongly recommends that you register your device for remote support to enable enhanced delivery of your Hewlett Packard Enterprise warranty HPE support services or Hewlett Packard Enterprise contractual support agreement Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event d...

Page 76: ...ray is required to be configured before the operating system can be installed You can configure the array using SSA HPE SSA is accessible both offline either through HPE Intelligent Provisioning or as a standalone bootable ISO image and online Accessing HPE SSA in the offline environment IMPORTANT If you are updating an existing server in an offline environment obtain the latest version of HPE SSA...

Page 77: ...nterconnect assemblies 3 Fan 4 Access panel 5 Power backplane distribution board assembly 6 PDB cover 7 Rack consolidation management RCM module optional 8 Server blank 9 1U server node 10 Chassis Front panel components HPE Apollo n2400 Gen10 Plus Chassis Component identification 77 ...

Page 78: ...600 Gen10 Plus Chassis with 8 SFF drives Item Description 1 SFF hot plug drives 2 Chassis information pull tab 3 Nonremovable bezel blanks HPE Apollo n2600 Gen10 Plus Chassis with 24 SFF drives Item Description 1 SFF hot plug drives 2 Chassis information pull tab Component identification 78 ...

Page 79: ...tup information spare part numbers QuickSpecs troubleshooting resources and other useful product links Front panel LEDs and buttons Item Description Status Definition 1 Node 2 UID button LED1 Solid blue Activated Flashing blue 1 flash per second Remote management or firmware upgrade in progress 4 flashes per second iLO manual soft reboot sequence initiated 8 flashes per second iLO manual hard rebo...

Page 80: ...green iLO rebooting Flashing amber System degraded2 Flashing red System critical2 5 Node 4 Health LED1 2 Solid green Normal Flashing green iLO rebooting Flashing amber System degraded2 Flashing red System critical2 6 Node 3 Health LED1 2 Solid green Normal Flashing green iLO rebooting Flashing amber System degraded2 Flashing red System critical2 7 Node 4 UID button LED1 Solid blue Activated Flashi...

Page 81: ... used by all servers Subsystem LED behavior System board 1 flash Processor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Storage controllers 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Chassis UID LED The chassis UID LED is used to locate a particular chassis when it is deployed in a dense rac...

Page 82: ...1 5 iLO ports 1 The RCM and APM modules are both chassis options 2 To enable the APM 2 0 port in the System Utilities screen select System Configuration iLO 5 Configuration Utility Network Options Network Interface Adapter ON For more information see the UEFI System Utilities user guide on the HPE website https www hpe com info UEFI docs Component identification 82 ...

Page 83: ...navailable Power supply failure Power supply is in standby mode Power supply error 2 iLO link LED1 Solid green Linked to network Off No network connection 3 iLO activity LED1 Solid green Linked to network Flashing green Network active Off No network activity 1 These iLO LEDs are located on the optional RCM module Server node numbering 1U system Server node numbering Component identification 83 ...

Page 84: ...hassis occupies 2U space in the rack and supports the following drive configurations HPE Apollo n2400 Gen10 Plus Chassis This model has no drives drive backplanes and system interconnect assemblies This model provides optimum power and cooling efficiencies ideal for high power processor configurations HPE Apollo n2600 Gen10 Plus Chassis This model supports the following storage configurations 8 SF...

Page 85: ...3 Node 4 Drive box 4 Drive numbering Apollo n2600 Gen10 Plus Chassis with 8 SFF drives Apollo n2600 Gen10 Plus Chassis with 24 SFF drives HPE Smart Carrier drive LEDs and components This HPE Smart Carrier supports SAS SATA and NVMe drives Component identification 85 ...

Page 86: ...drive to fail 4 Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is doing one of the following Rebuilding or performing a RAID migration Performing a strip size migration Performing a capacity expansion Performing a logical drive extension Erasing Flashing amber green The drive is a member of one or more logical drives and predicts the drive wil...

Page 87: ... 2 Handle release button Releases the drive handle for removal and insertion Fan numbering The system supports up to seven non hot plug dual rotor fans Fans 1 2 4 6 and 7 are default fans for basic cooling Fans 3 and 5 are optional fans for high performance cooling Redundant fan is supported in both basic and high performance cooling setups Component identification 87 ...

Page 88: ...able connector 4 Fan connectors 5 Left front I O cable connector Power backplane distribution board components Item Description 1 Power backplane 2 Power backplane connector 3 Fan board connector 4 Energy pack connector 5 Power interface board PIB connectors 6 Power distribution board PDB 7 RCM cable connector Component identification 88 ...

Page 89: ...ce to verify the length of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched or crimped Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sh...

Page 90: ...side the system can restrict airflow If you intend to use the removed cables later label and store them for future use Front I O cabling Cable color Description Orange Ambient temperature sensor cable Blue Left front I O cable Gold Right front I O cable Cabling 90 ...

Page 91: ... drive backplane Server node signal connections from the system interconnect posts to the drive backplane n2600 8 SFF U 3 drive backplane cabling Drive power cabling Cable color Description Pink Drive box 1 power cable Gold Drive box 2 power cable Blue Drive box 3 power cable Orange Drive box 4 power cable Server node signal cabling Cabling 91 ...

Page 92: ...al cable for the server node 3 Orange Signal cable for the server node 4 n2600 24 SFF basic drive backplane cabling Drive power cabling Cable color Description Pink Drive box 1 power cable Gold Drive box 2 power cable Blue Drive box 3 power cable Orange Drive box 4 power cable Server node signal cabling Cabling 92 ...

Page 93: ...iption Pink Signal cable for the server node 1 Gold Signal cable for the server node 2 Blue Signal cable for the server node 3 Orange Signal cable for the server node 4 Energy pack cabling APM module cabling Cabling 93 ...

Page 94: ...RCM sideband cabling Cabling 94 ...

Page 95: ...y the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended The extended range is 5 C to 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level An altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3050 m 10 000 ft is applicable Mechanical specifications Ap...

Page 96: ...PE 3000 W 200 277 VAC Platinum Hot plug Power Supply For more information about the power supply features specifications and compatibility see the Hewlett Packard Enterprise website HPE 1600 W Flex Slot Platinum Hot plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 200 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz Rated input curr...

Page 97: ...C 2200 W at 240 VAC 1800 W at 240 VDC for China Only BTUs per hour 6590 at 200 VAC 8096 at 240 VAC 6606 at 240 VDC for China only Power supply output Rated steady state power 1800 W at 200 VAC 2200 W at 240 VAC 1800 W at 240 VDC for China only Maximum peak power 1800 W at 200 VAC 2200 W at 240 VAC 1800 W at 240 VDC for China only HPE 3000 W 200 277 VAC Platinum Hot plug Power Supply Specification ...

Page 98: ... VAC 3210 W at 277 VAC BTUs per hour 10 671 at 200 VAC 10 951 at 277 VAC Power supply output Rated steady state power 2900 W at 200 VAC input 3000 W at 208 VAC to 277 VAC input Maximum peak power 3900 W for 4 ms max at 200 VAC to 277 VAC input Maximum inrush current duration 0 2 ms at 200 VAC to 277 VAC input Specifications 98 ...

Page 99: ...pers and analyst reports https www hpe com storage whitepapers For additional websites see Support and other resources Product websites HPE Apollo 2000 Gen10 Plus Chassis product page https www hpe com servers apollo2000 HPE Apollo 2000 Gen10 Plus Chassis support page https www hpe com support apollo2000gen10plus HPE Apollo 2000 Gen10 Plus Chassis user documents https www hpe com info apollo2000ge...

Page 100: ... updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method To download product updates Hewlett Packard Enterprise Support Center https www hpe com support hpesc Hewlett Packard Enterprise Support Center Software downloads https www hpe com support downloads My ...

Page 101: ...HPE Proactive Care service Supported products list https www hpe com services proactivecaresupportedproducts HPE Proactive Care advanced service Supported products list https www hpe com services proactivecareadvancedsupportedproducts Proactive Care customer information Proactive Care central https www hpe com services proactivecarecentral Proactive Care service activation https www hpe com servic...

Page 102: ...e com info ecodata For Hewlett Packard Enterprise environmental information including company programs product recycling and energy efficiency see https www hpe com info environment Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback doc...

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