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HP PORTABLE & EXTERNAL HARD DRIVES

USER MANUAL

HP SIMPLESAVE BACKUP SOFTWARE

– 16

Turning Off Automatic Updates

If you do not want HP SimpleSave to check for updates each time the program
starts, click

Check for Update

, then click

In the future do not check for

software updates automatically

. Click

OK

.

Language Preferences

HP SimpleSave matches the language of your operating system by default. To
change the language, select a different language from the list, click

OK

, then restart

HP SimpleSave for the change to take effect.

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Summary of Contents for External Hard Drive

Page 1: ...HP Portable Hard Drive External Hard Drive with USB 3 0 and HP SimpleSave Backup Software User Manual HP External Hard Drive HP Portable Hard Drive ...

Page 2: ...For the latest updates and information go to http hpsupport wdc com E mail Support http hpsupport wdc com hpsupport email asp Toll free Telephone Support For information about dialing from specific countries go to http hpsupport wdc com or http hp com support North America 866 444 7407 International 800 636 666666 Indonesia 001 803 011 0473 ...

Page 3: ...xternal Hard Drive 3 2 About Your HP Drive 4 Features 4 HP SimpleSave Backup Software 4 Drive Format 4 3 Connecting the Device 5 4 HP SimpleSave Backup Software 6 How to Back Up Your Files 7 How To Restore Files 9 My Options 13 5 Turning Off Disconnecting the Device 17 6 Troubleshooting 18 7 Appendix 19 Regulatory Compliance 19 Warranty Information 20 ...

Page 4: ...ers to USB 3 0 When connected to a SuperSpeed USB 3 0 port consumers can transfer data at speeds up to 5 Gb s At that rate a two hour HD video will transfer in as little as three minutes The same two hour video would take approximately 13 minutes to transfer on a USB 2 0 port These drives come with HP SimpleSave backup software that is compatible with most Microsoft Windows operating systems Compa...

Page 5: ...alling your external storage product Do not drop or jolt the device Do not move the device during activity To allow proper ventilation do not block air slots located on the underside top or rear of the enclosure if present Do not stack any objects on top of the device that may block ventilation Do not stack heavy objects on top of the device Do not attempt to open the drive s case This action void...

Page 6: ... software Quick Install Guide Kit Contents HP External Hard Drive HP External Hard Drive USB 3 0 cable AC adapter HP SimpleSave backup software Quick Install Guide HP Portable Hard Drive with HP SimpleSave backup software USB 3 0 Cable Quick Install Guide HP External Hard Drive with HP SimpleSave backup software AC Adapter USB 3 0 Cable Quick Install Guide ...

Page 7: ...oftware HP SimpleSave runs directly from your HP drive Easily back up all of your digital music photo video recorded TV gaming or other data files Easily restore any or all of your backed up files After you start it for the first time HP SimpleSave automatically backs up changes whenever the computer is idle for 5 minutes Can be used to back up multiple computers Note HP SimpleSave backup software...

Page 8: ...lation messages appear on the screen as your computer sets up your HP drive for the first time You will not see these installation messages the next time you plug in your HP drive 3 1 2 1 2 3 4 Global AC adapter configurations or 1 USA Japan Taiwan Brazil Mexico Colombia 2 Europe Korea Brazil Chile 3 United Kingdom 4 China 5 Australia New Zealand Argentina 1 2 3 4 5 1 USA Japan Taiwan Brazil Mexic...

Page 9: ...nd User License Agreement EULA the first time you use HP SimpleSave by clicking the Accept button HP SimpleSave remains on the HP external hard drive and is not installed on your internal hard drive This allows you to take HP SimpleSave with you If you leave your HP drive plugged in the HP SimpleSave icon will appear in the system tray HP SimpleSave performs an incremental backup every time your c...

Page 10: ...save files that are in use it is highly recommended that you close all other programs to ensure that all files are backed up at the earliest opportunity HP SimpleSave prepares your backup by first scanning your computer This may take a few minutes depending on the amount of content on your computer You will be presented with a summary of the files found on your computer grouped into different cont...

Page 11: ...e backup You can see how many files are planned for backup and how many have completed The first time you back up your computer it can take up to several hours or more Click Pause to temporarily halt the backup process if you need to use your computer for other tasks Click Resume to restart the backup process If you need to permanently stop the backup process click Cancel The following screen disp...

Page 12: ... Computers If you want to back up another computer simply unplug your HP drive and plug it into the other computer Follow the same steps as detailed in HP SimpleSave Backup Software on page 6 About the HP SimpleSave Monitor The HP SimpleSave Monitor appears in your system tray after the initial backup is performed The HP SimpleSave Monitor continuously watches your computer for any new or changed ...

Page 13: ... the screen Restore only appears if there is a backup file on the drive Select the backup file you want to restore files from then click Open Next select what you want to restore Restore Everything is selected by default Choose this option if you want to restore everything that was backed up Click Restore Only These Files to choose specific files or folders you want to restore Make your selections...

Page 14: ...st or small icon Next select where you want to save your restored files Clicking Restore to original path restores your files to their original location on your primary drive If your original files still exist in the original location HP SimpleSave prompts you to decide if you want to Replace Keep Both or Skip for each duplicate file found It is recommended you restore your files to one new folder...

Page 15: ...ay take several minutes to several hours to restore your files depending on the amount of files you are restoring The following screen appears when the restore process is complete Sometimes a file cannot be restored Click View Report if this occurs The report outlines which files could not be restored If you need help go to the HP SimpleSave support website at http hpsupport wdc com ...

Page 16: ...ption to modify these settings Click Search only these locations under Select Search Location to specify specific drives or folders you want HP SimpleSave to back up If you only wanted to back up the My Documents folder you can back up only that folder and no other Under Select File Types all file types to be backed up are selected You can deselect a file type to back up by clicking the correspond...

Page 17: ... can include a file type by unchecking the extension for the file type For instance as the example below shows you can uncheck BAT and LOG to include batch and log files in your backup You can also go back and exclude such file types by checking the extension you previously unchecked If you have software that uses a file type that you do not want to be backed up you can add a custom extension to t...

Page 18: ...ns in the Custom list by clicking on the extension then clicking on the minus sign in the lower right of the screen When you click on the sign the following window displays Click Yes to delete the custom extension or No to leave the extension in the list About This Software In the About this Software window you can easily check on the HP SimpleSave version information manually check for a software...

Page 19: ...tes each time the program starts click Check for Update then click In the future do not check for software updates automatically Click OK Language Preferences HP SimpleSave matches the language of your operating system by default To change the language select a different language from the list click OK then restart HP SimpleSave for the change to take effect ...

Page 20: ...emove Hardware You may hear the drive power down before the Power LED turns off The drive is now shut down properly and you may disconnect the drive safely Note The HP External Hard Drive has a power management feature that allows it to power automatically off and on with your computer Important To prevent data loss close all active windows and applications before shutting down the HP Hard Drive 4...

Page 21: ... 1 1 port You will not have the high speed capabilities that you would have using a USB 3 0 port Hi Speed USB USB 2 0 supports data transfer rates up to 480 Mb s Connection to a USB 1 1 port transfers data at USB 1 1 speed up to 1 5 Mb s Data transfer rate seems slow with my USB 3 0 adapter card The drive operates as fast as the host adapter card allows If you are having performance issues make su...

Page 22: ... expressly approved by the manufacturer could void the user s authority to operate this equipment ICES 003 NMB 003 Statement Cet appareil numérique de la classe B est conforme à la norme ICES 003 du Canada This device complies with Canadian ICES 003 Class B Safety Compliance Approved for US and Canada CAN CSA C22 2 No 60950 1 UL 60950 1 Safety of Information Technology Equipment Approuvé pour les ...

Page 23: ...dling while in the possession of someone other than the manufacturer Subject to the limitations specified above your sole and exclusive warranty shall be during the period of warranty specified above and at the manufacturer s option the repair or replacement of the HP Branded Product The foregoing warranty of the manufacturer shall extend to repaired or replaced HP Branded Products for the balance...

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