HP EX485 - MediaSmart Server - 2 GB RAM, User Manual

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Media Collector
No shares are accessible.
•
If the tests show that none of the shares are accessible, it is most likely because authentication is
not set up correctly. Verify that either the guest account is enabled with full access to all the
media shares or that the user name and password match for the user on this computer and on the
server (and also that the server user has full access to the media shares). For additional
information, see
User Accounts .
•
Another possibility is that the server is not available. Attempt to connect to the server by opening
the Windows Home Server Console to verify that the server is reachable from this computer. For
additional information, see
Opening the Windows Home Server Console .
One share is not accessible.
If the tests show that a single share is not accessible, the user permissions not set up correctly.
Verify that the matching user on the server has full access to the media shares or, if there is no
matching user, that the guest account has full access to the media shares. For additional
information, see Viewing Shared Folder Properties.
Media Collector Error Messages
The following errors may display on the Media Collector Status Tool's Status tab during media
collection.
Media Collection Errors
Error Description Possible Solutions
The Media Collector could
not find the server name in
the registry This indicates an install
problem with the client
software Installing the Software on the
First PC
Installing the Software on
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