HP ENVY 20-d200 Quick Setup Manual Download | Manualshive

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12” (30cm)

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Summary of Contents for ENVY 20-d200

Page 1: ...12 30cm ...

Page 2: ...http www hp com go contactHP http welcome hp com country us en wwcontact_us html ...

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Page 4: ... than those permitted by copyright law Product notice This guide describes features that are common to most models Some features may not be available on your computer Warranty Print on Demand Statement You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD provided in the box In some countries regions HP...

Page 5: ...ct Help and Support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Windows troubleshooting tools 1 From the Start screen type c and then select Control Panel 2 Select System and Security and then under Action Center select Troubleshoot common computer problems Troubleshoot the most common computer hardware and soft...

Page 6: ...ssistant Maintains your computer performance and resolves problems faster by using automated updates on board diagnostics and guided assistance Select the HP Support Assistant app on the Start screen Troubleshooting and Maintenance Guide Select the HP Support Assistant app on the Start screen select My computer and then select User guides Maintaining Your Computer this Guide Find safety and regula...

Page 7: ... the risk of serious injury read the Safety Comfort Guide The guide is located on the web at http www hp com ergo 1 Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it 2 Connect all power cords from the monitor computer and accessories to a power surge protection device that is spec...

Page 8: ...then select User guides or visit http www hp com ergo After you complete the initial computer setup you might want to install additional software programs or hardware devices Check the operating system memory and other requirements listed before purchasing new software or hardware for your computer Follow the software manufacturer s directions to install the new software NOTE Use only licensed ori...

Page 9: ...separation To experience the full capability of BEATS audio using the internal speakers HP recommends connecting a matching HP subwoofer to the Sub connector on the back panel If you are using an external audio system plug it into the Audio Out connector on the back panel HP My Display TouchSmart Edition HP My Display TouchSmart Edition allows you to adjust the screen display using the touch featu...

Page 10: ... plugged into that port and do not control any other media devices on the system To use the HDMI port controls plug a device into the HDMI port Press the menu button the top button displayed A new on screen menu displays Using the buttons select brightness volume contrast or color balance When a device is plugged into the HDMI port the volume on the computer is muted Pressing the buttons on the si...

Page 11: ...nth for visible signs of dust and debris and clean it about once every three months Visit www hp com go contactHP for additional cleaning instructions Cleaning the computer vents Air vents keep the computer cool Keep these vents clean by using a small battery powered vacuum cleaner A battery powered vacuum cleaner eliminates the risk of electric shock 1 Vacuum the vents on the computer case 2 Remo...

Page 12: ...ers are completely dry replace the ball and ball cover ring Cleaning the touch screen AiO models only Follow these steps to clean the touch screen 1 Turn off the computer From the Start screen swipe from the lower right corner of the screen to display the charms toolbar and then select Settings Select the Power icon and then select Shut Down 2 Disconnect the power cord from the wall 3 Spray a smal...

Page 13: ...r press and hold the Power button on the computer for 5 or more seconds to turn off the computer and then press the Power button to restart the computer 3 If Windows opens immediately back up all important data to a backup hard disk drive 4 Contact Support whether it was possible or not to start up Windows Either the hard disk drive or the system board may need to be replaced Computer will not tur...

Page 14: ... more seconds to turn off the computer and then press the Power button to restart the computer Error message Invalid system disk or Non System disk or Disk error When drive activity stops remove the disc and press the spacebar on the keyboard The computer should start up Power Symptom Possible solution Computer does not turn off when the Power button is pressed Press and hold the Power button unti...

Page 15: ...computer unplug and reconnect the mouse cable and then restart the computer Cursor does not move using the arrow keys on the number keypad Press Num Lock on the keyboard to turn off Num Lock so that the arrow keys on the number keypad can be used Cursor does not respond to mouse movement Use the keyboard to save changes in all open programs and then restart your computer 1 Press the Alt Tab keys s...

Page 16: ...e receiver within 30 cm 12 inches of the receiver and away from interference from other devices 1 Unplug the receiver from a USB connector on the computer and then reconnect it Your computer model might have a connector dedicated to the receiver If you have a choice use a USB connector on the front of the computer 2 Check that the mouse is on A and push and hold the Connect button B on the undersi...

Page 17: ...reconnect the speakers Ensure that the speakers are connected to an audio connector not a Line In or headphone connector To resume from Sleep mode press the Sleep button select models only or press Esc Unplug headphones if they are connected to your computer or speaker system Volume is very low or unsatisfactory Ensure that you connected the speakers to the Audio Out connector on the back of the c...

Page 18: ...ry to move the antenna to a better position If the antenna is internal try to move the computer Try to connect again later or contact your Internet service provider ISP for assistance Software troubleshooting To repair software problems try these methods Turn the computer off completely and then turn it on again This is the easiest and sometimes the best way Update the drivers see Updating device ...

Page 19: ...tions Or to revert to an earlier version of a driver select Roll Back Driver and then follow the on screen instructions Microsoft System Restore If you have a problem that might be due to software that was installed on your computer use System Restore to return the computer to a previous restore point You can also set restore points manually NOTE Always use this System Restore procedure before you...

Page 20: ...ype r and then select Recovery Manager If prompted select Yes to allow the program to continue 2 Under I need help immediately select Software Program Reinstallation 3 Select Next at the Welcome screen A list of programs opens Check whether your program is there To reinstall a program using the Recovery Manager 1 From the Start screen type r and then select Recovery Manager 2 Select Software Progr...

Page 21: ...pport Information From the Start screen type s and then select HP Support Information Don t forget to register Go to http www hp com apac register Where to get help 1 Use Windows Help and Support for help with hardware and software questions From the Start screen type h and then select Help and Support 2 Use Support Assistant From the Start screen type h and then select HP Support Assistant HP Sup...

Page 22: ... Support guide Before upgrading your hardware Any hardware upgrades that you intend to do should only be done after you have completely set up your new computer Refer to the instructions in the beginning of this Guide for help with setting up If you have any problems setting up your system and turning it on immediately contact the HP Customer Care Center listed earlier in this guide and an HP Cust...

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Page 24: ...sily dismantled and recycled as much as possible The packaging that came with your computer is also designed for maximum recyclability Don t use a screen saver Screen savers can prevent your HP computer from going to sleep and thereby waste power Screen savers can also reduce the life of your monitor by increasing the number of hours the LCD backlight is on We design to be more energy efficient Th...

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