HP ENVY 14 Getting Started Download Page 1

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GETTING STARTED

Summary of Contents for ENVY 14

Page 2: ...HP ENVY14 Getting Started ...

Page 3: ...contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Second Edition June 2011 First Edition May 2011 ...

Page 4: ...ware and software within 14 days for a refund subject to the refund policy of your place of purchase For any further information or for requesting a full refund of the computer please contact your local point of sale the seller User Guides HP is committed to reducing the environmental impact of our products As part of this effort we provide user guides and learning centers on your computer hard dr...

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Page 6: ...allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety ...

Page 7: ...vi Safety warning notice ...

Page 8: ...er 8 Top 8 TouchPad 8 Lights 9 Button 10 Keys 11 Front 12 Right side 13 Left side 15 Display 16 Bottom 17 3 Networking 18 Using an Internet service provider ISP 19 Connecting to a wireless network 20 Connecting to an existing WLAN 20 Setting up a new WLAN network 21 Configuring a wireless router 22 Protecting your WLAN 22 4 Keyboard and pointing devices 23 Using the keyboard 23 vii ...

Page 9: ...ng the battery 32 Removing the battery 32 Inserting the battery 34 Using the accessory battery select models only 35 Identifying the accessory battery components 35 Inserting or removing an accessory battery 37 Battery charging and discharging sequence 40 Replacing or upgrading the hard drive 41 Removing the hard drive 41 Installing a hard drive 43 Replacing memory modules 44 Using the HDMI to VGA...

Page 10: ...our information 55 Using Windows Backup and Restore 57 Using Windows system restore points 57 When to create restore points 57 Create a system restore point 58 Restore to a previous date and time 58 7 Customer support 59 Contacting customer support 59 Labels 60 8 Specifications 62 Input power 63 DC plug of external HP power supply 63 Operating environment 64 Index 65 ix ...

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Page 12: ...essing this guide refer to Finding information on page 5 Get to know your computer Learn about your computer features Refer to Getting to know your computer on page 8 and Keyboard and pointing devices on page 23 for additional information Create recovery discs Recover the operating system and software to factory settings in case of system instability or failure For instructions refer to Backup and...

Page 13: ... operate at peak performance but this setting may result in higher temperatures than in On mode Auto default setting Automatically detects whether the computer is stationary or mobile and optimizes the thermal settings to match your usage environment When the computer is stationary HP CoolSense prioritizes performance and is set to Off mode When the computer is mobile HP CoolSense prioritizes temp...

Page 14: ...wer to battery power the computer can switch from using the high performance mode to using the power saving mode to conserve battery life Similarly when you switch from battery power to AC power the computer can switch back to the high performance mode NOTE In some instances in order to optimize performance of the computer the system does not allow you to switch modes or it may prompt you to switc...

Page 15: ...s press fn 1 and the letter b 2 NOTE You can also view and control the bass settings through the Windows operating system Select Start Control Panel Hardware and Sound Beats Audio Control Panel to view and control the bass properties The following table shows and describes the Beats Audio icons Icon Description Indicates that Beats Audio is enabled Indicates that Beats Audio is disabled 4 Chapter ...

Page 16: ...ow to contact customer support Computer specifications HP Notebook Reference Guide To access this guide Select Start Help and Support User Guides or Select Start All Programs HP HP Documentation Power management features How to maximize battery life How to use the multimedia features of the computer How to protect the computer How to care for the computer How to update the software Help and Suppor...

Page 17: ...rt User Guides or Select Start All Programs HP HP Documentation or Go to http www hp com ergo Proper workstation setup posture health and work habits Electrical and mechanical safety information Worldwide Telephone Numbers booklet This booklet is provided with your computer HP support telephone numbers HP Web site To access this Web site go to http www hp com support Support information Ordering p...

Page 18: ...ded in the box In some countries regions HP may provide a printed HP Limited Warranty in the box In countries regions where the warranty is not provided in printed format you may request a printed copy at http www hp com go orderdocuments or write to North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Ce...

Page 19: ...e tap the TouchPad light to turn the TouchPad on and off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse 8 Chapter 2 Getting to know your computer ...

Page 20: ...hite The computer is in the Sleep state Off The computer is off or in Hibernation 3 Mute light Amber Computer sound is off Off Computer sound is on 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device is on NOTE Wireless devices are enabled at the factory Amber All wireless devices are off Top 9 ...

Page 21: ...xit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options or refer to the HP Notebook Reference Gui...

Page 22: ... used system functions when pressed in combination with the b key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Action keys Execute frequently used system functions 6 Optical drive eject key Removes a disc from the optical drive Top 11 ...

Page 23: ...rtment Contains a Bluetooth device 3 Digital Media Slot Supports the following digital card formats MultiMediaCard Secure Digital SD Memory Card Secure Digital High Capacity Memory Card Secure Digital Extended Capacity Memory Card 12 Chapter 2 Getting to know your computer ...

Page 24: ... optional USB 3 0 device and provides enhanced USB power performance NOTE This port is also compatible with USB 1 0 and 2 0 devices 4 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 5 Mini DisplayPort Connects an optional digital display device such as a high performance monitor or projector 6 Security cable slo...

Page 25: ...cycle on and off during routine operation 9 Battery light Off The computer is running on battery power Blinking amber The battery has reached a low battery level a critical battery level or there is a battery error Amber A battery is charging White The computer is connected to external power and the battery is fully charged 10 Power connector Connects an AC adapter 14 Chapter 2 Getting to know you...

Page 26: ... a headset For additional safety information refer to the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector that supports both audio out headphone and audio in microphone 4 Audio out headphone jack Produces sound when connected to optional powered stereo speakers ...

Page 27: ...access the webcam select Start All Programs CyberLink YouCam 4 Webcam light On The webcam is in use The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of the Regulatory Safety and Environmental Notices that applies to your country or regi...

Page 28: ...ly to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 3 Accessory battery connector Connects an optional accessory battery 4 Battery cover release latch Releases the battery cover 5 Battery bay Holds the battery and the hard drive NOTE The battery is preinstalled in the battery bay at the factory Bottom 17 ...

Page 29: ...port one or both of the following types of Internet access Wireless For mobile Internet access you can use a wireless connection Refer to Connecting to an existing WLAN on page 20 or Setting up a new WLAN network on page 21 Wired You can access the Internet by connecting to a wired network For information on connecting to a wired network refer to the HP Notebook Reference Guide 18 Chapter 3 Networ...

Page 30: ... displayed either individually on the Windows desktop or grouped in a desktop folder named Online Services To set up a new Internet account or configure the computer to use an existing account double click an icon and then follow the on screen instructions Windows Connect to the Internet Wizard You can use the Windows Connect to the Internet Wizard to connect to the Internet in any of these situat...

Page 31: ...vice Bluetooth device For more information on wireless technology and connecting to a wireless network refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support Connecting to an existing WLAN 1 Turn on the computer 2 Be sure that the WLAN device is on 3 Click the network icon in the notification area at the far right of the taskbar 4 Select a network ...

Page 32: ...ely 2 Your new wireless computer 3 NOTE Some modems have a built in wireless router Check with your ISP to determine what type of modem you have The illustration shows an example of a completed WLAN network installation that is connected to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet Connecting to a wireless netw...

Page 33: ...ew network Then follow the on screen instructions NOTE It is recommended that you initially connect your new wireless computer to the router by using the network cable provided with the router When the computer successfully connects to the Internet you can disconnect the cable and then access the Internet through your wireless network Protecting your WLAN When you set up a WLAN or access an existi...

Page 34: ...he function keys to activate the assigned function Refer to the Setup Utility BIOS and System Diagnostics chapter in the HP Notebook Reference Guide for instructions CAUTION Use extreme care when making changes in Setup Utility Errors can prevent the computer from operating properly Icon Key Description f1 Opens Help and Support which provides information about your Windows operating system and co...

Page 35: ...ess the switch screen image key you can select from four different video outputs Computer only mode Duplicate mode Extend mode Projector only mode f5 Turns the keyboard backlight on and off NOTE The keyboard backlight is turned off at the factory To turn on the keyboard backlight press f5 f6 Opens a Web browser NOTE Until you set up your Internet or network services this key opens the Internet Con...

Page 36: ... hardware components and the system BIOS version number Control the bass settings fn b Increases or decreases the Beats Audio bass settings Beats Audio is an enhanced audio profile that provides a deep controlled bass while maintaining a clear sound Beats Audio is enabled by default You can also view and control the bass settings through the Windows operating system Select Start Control Panel Hard...

Page 37: ...nd pointer options To access Mouse Properties select Start Devices and Printers Then right click the device representing your computer and select Mouse settings Using the TouchPad To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons like the buttons on an external mouse Turning the TouchPad off and on To turn t...

Page 38: ...the pointer slide one finger across the TouchPad in the direction you want the pointer to go Selecting Use the left and right TouchPad buttons like the corresponding buttons on an external mouse Using pointing devices 27 ...

Page 39: ...re 1 Select Start Control Panel Hardware and Sound Devices and Printers Mouse 2 Click TouchPad Properties 3 Click a gesture to activate the demonstration To turn the gestures on and off 1 Select Start Control Panel Hardware and Sound Devices and Printers Mouse 2 Click TouchPad Properties 3 Select the check box next to the gesture that you want to turn on or off 4 Click Apply and then click OK 28 C...

Page 40: ...OTE Scrolling speed is controlled by finger speed NOTE Two finger scrolling is enabled at the factory Pinching Zooming Pinching allows you to zoom in or out on images or text Zoom in by placing two fingers together on the TouchPad and then moving them apart Zoom out by placing two fingers apart on the TouchPad and then moving them together NOTE Pinching zooming is enabled at the factory Using poin...

Page 41: ...er in the TouchPad zone Move the right forefinger around the anchored finger in a sweeping motion moving from 12 o clock to 3 o clock To reverse the rotation move your right forefinger from 3 o clock to 12 o clock NOTE Rotating is disabled at the factory 30 Chapter 4 Keyboard and pointing devices ...

Page 42: ... through screens or quickly scroll through documents To flick use three fingers to touch the TouchPad zone in a light quick flicking motion up down left or right NOTE Three finger flicking is disabled at the factory Using pointing devices 31 ...

Page 43: ...wer source for the computer can cause loss of information To prevent loss of information save your work and initiate Hibernation or shut down the computer through Windows before removing the battery 1 Slide the battery cover release latch 1 2 Slide the battery cover 2 away from the computer and then remove the battery cover 3 Slide the right battery release latch 1 to unlock the battery 4 Slide th...

Page 44: ...5 Pull the battery tab up 3 and remove the battery from the computer Removing or inserting the battery 33 ...

Page 45: ... until it is seated 2 Slide the right battery release latch 3 to lock the battery into place NOTE The left battery release latch automatically locks into place 3 Replace the battery cover 1 4 Slide the battery cover 2 to the rear of the computer until it is seated NOTE The battery cover release latch automatically locks into place 34 Chapter 5 Maintenance ...

Page 46: ...ry can extend the battery life of your computer Identifying the accessory battery components Component Description 1 Battery fuel gauge When pressed the battery fuel gauge checks the amount of available battery charge Using the accessory battery select models only 35 ...

Page 47: ...he accessory battery has 25 percent remaining battery charge Two lights on The accessory battery has 50 percent remaining battery charge Three lights on The accessory battery has 75 percent remaining battery charge Four lights on The accessory battery is fully charged 3 Battery release latches 2 Release the battery from the bottom of the computer 36 Chapter 5 Maintenance ...

Page 48: ...ory battery 1 Turn the computer upside down with the battery bay toward you 2 Slide the battery release latches 1 on the accessory battery to unlock the battery 3 Align the accessory battery with the bottom of the computer with the battery fuel gauge toward you 4 Press the accessory battery down 2 until it is seated NOTE Press down on the center of the accessory battery to be sure that the battery...

Page 49: ...ery release latches 3 on the accessory battery to lock it into place on the computer To remove the accessory battery 1 Slide the battery release latches 1 on the accessory battery to unlock it 38 Chapter 5 Maintenance ...

Page 50: ...2 Lift the accessory battery 2 from the bottom of the computer Using the accessory battery select models only 39 ...

Page 51: ...e accessory battery reaches 90 percent the primary battery will then charge to 100 percent After the primary battery is completely charged the accessory battery will charge to 100 percent When the accessory battery reaches a critical battery level battery power is transferred to the primary battery The accessory battery will discharge before the primary battery discharges When the accessory batter...

Page 52: ...e whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system Removing the hard drive 1 Save your work and shut down the computer 2 Disconnect all external devices connected to the computer 3 Unplug the power cord from the AC outlet 4 Remove the battery cover and battery NOTE For instructions on removing t...

Page 53: ...6 Slide the hard drive 2 to the right and lift it out of the hard drive bay 42 Chapter 5 Maintenance ...

Page 54: ...until it snaps into place 2 Replace the hard drive screws 2 3 Replace the battery and battery cover NOTE For instructions on replacing the battery and battery cover refer to Inserting the battery on page 34 4 Reconnect external power and external devices 5 Turn on the computer Replacing or upgrading the hard drive 43 ...

Page 55: ...CAUTION To prevent information loss or an unresponsive system Shut down the computer before adding or replacing memory modules Do not remove a memory module while the computer is on in the Sleep state or in Hibernation If you are not sure whether the computer is off or in Hibernation turn the computer on by pressing the power button Then shut down the computer through the operating system 1 Save y...

Page 56: ...ment cover 2 to the rear and then remove the memory module compartment cover 7 Remove the existing memory module a Pull away the retention clips 1 on each side of the memory module The memory module tilts up Replacing memory modules 45 ...

Page 57: ...al place it in an electrostatic safe container 8 Insert a new memory module CAUTION To prevent damage to the memory module hold the memory module by the edges only Do not touch the components on the memory module a Align the notched edge 1 of the memory module with the tab in the memory module slot b With the memory module at a 45 degree angle from the surface of the memory module compartment pres...

Page 58: ...s of the memory module until the retention clips snap into place CAUTION To prevent damage to the memory module be sure that you do not bend the memory module 9 Replace the memory module compartment cover 1 and then slide the cover to the front until it is seated Replacing memory modules 47 ...

Page 59: ...rews 2 11 Replace the battery and battery cover NOTE For instructions on replacing the battery and battery cover refer to Inserting the battery on page 34 12 Reconnect external power and external devices 13 Turn on the computer 48 Chapter 5 Maintenance ...

Page 60: ... projector to the computer you will need to use the HP HDMI to VGA Display Adapter select models only The HP HDMI to VGA Display Adapter supports the following resolution types 800 600 1024 768 1280 720 1280 800 1280 1024 1400 1050 1440 900 1600 1200 1680 1050 1920 1080 Using the HDMI to VGA Display Adapter 49 ...

Page 61: ...uter 2 Connect an external monitor or projector to the other end of the adapter NOTE If a properly connected external display device does not display an image press the switch screen image key to transfer the image to the device Repeatedly pressing the switch screen image key alternates the screen image between the computer display and the device 50 Chapter 5 Maintenance ...

Page 62: ...guard your information and restore it if ever needed This chapter provides information on the following topics Creating a set of recovery discs or a recovery flash drive HP Recovery Manager software feature HP Recovery Manager is pre installed on select models Performing a system restore from the partition recovery discs or a recovery flash drive Backing up your information Recovering a program or...

Page 63: ...be reinstalled manually NOTE Recovery discs have been included if your computer does not have a recovery partition Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that you can restore your computer to its original factory state if the hard drive fails or if for any reason you cannot restore using the recovery partition tools ...

Page 64: ...er you will be prompted to continue the backup creation process To create a set of recovery discs or a recovery flash drive 1 Select Start All Programs HP HP Recovery Manager HP Recovery Media Creation 2 Follow the on screen instructions Performing a system restore HP Recovery Manager software allows you to repair or restore the computer to its original factory state HP Recovery Manager works from...

Page 65: ...recovery partition select models only When using the dedicated recovery partition there is an option to back up pictures music and other audio videos and movies recorded TV shows documents spreadsheets and presentations e mails Internet favorites and settings during this process To restore the computer from the recovery partition follow these steps 1 Access HP Recovery Manager in either of the fol...

Page 66: ...e boot order for recovery discs 1 Restart the computer 2 Press esc while the computer is restarting and then press f9 for boot options 3 Select Internal CD DVD ROM Drive from the boot options window To change the boot order for recovery flash drive 1 Insert the flash drive into a USB port 2 Restart the computer 3 Press esc while the computer is restarting and then press f9 for boot options 4 Selec...

Page 67: ... the Windows System Restore feature and periodically copy them to an optical disc or an external hard drive For more information on using system restore points refer to Using Windows system restore points on page 57 Store personal files in the Documents library and back up this folder periodically Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The...

Page 68: ... Windows settings Refer to Help and Support for more information Using Windows system restore points A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the la...

Page 69: ...tions Restore to a previous date and time To revert to a restore point created at a previous date and time when the computer was functioning optimally follow these steps 1 Select Start Control Panel System and Security System 2 In the left pane click System Protection 3 Click the System Protection tab 4 Click System Restore 5 Follow the on screen instructions 58 Chapter 6 Backup and recovery ...

Page 70: ...http www hp com go contactHP NOTE For worldwide support click Contact HP worldwide on the left side of the page or go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When technical support chat is not available in a particular language it is available in English E mail HP Customer Support Find HP Customer Support worldwide telephone number...

Page 71: ...cate of Authenticity Contains the Windows Product Key You may need the Product Key to update or troubleshoot the operating system The Microsoft Certificate of Authenticity is located on the bottom of the computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed inside the battery bay Wireless certification label or labels select models only Provid...

Page 72: ...with your computer You may need this information when traveling internationally Wireless certification labels are affixed to the bottom of the computer Labels 61 ...

Page 73: ...8 Specifications Input power Operating environment 62 Chapter 8 Specifications ...

Page 74: ...dapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Input power Rating Operating voltage and current 19 0 V dc 4 74 A 90 W Operating voltage and operating current Slim Adapter 19 5 V dc 4 62 A 5 V 1 A for USB 90 W DC plug of external HP power supply NOTE This product is designed for IT power sys...

Page 75: ... C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft 64 Chapter 8 Specifications ...

Page 76: ...atch 17 battery light 14 bays battery 17 hard drive 17 Beats Audio 4 25 Bluetooth compartment identifying 12 Bluetooth label 61 buttons left TouchPad 8 power 10 right TouchPad 8 C Certificate of Authenticity label 60 components bottom 17 display 16 front 12 left side 15 right side 13 top 8 connector power 14 CoolSense Technology 2 D DC plug of external HP power supply 63 Digital Media Slot identif...

Page 77: ...rosoft Certificate of Authenticity label 60 Mini DisplayPort identifying 13 monitor connecting 49 mouse external setting preferences 26 mute key identifying 24 mute light identifying 9 N network jack identifying 13 O operating environment 64 operating system Microsoft Certificate of Authenticity label 60 Product Key 60 optical drive eject key identifying 11 optical drive identifying 15 P pinching ...

Page 78: ...dentifying 8 traveling with the computer 61 U USB 3 0 port identifying 13 USB ports identifying 15 using system restore 57 V vents identifying 14 17 volume keys identifying 24 W webcam light identifying 16 webcam identifying 16 Windows applications key identifying 11 Windows logo key identifying 11 wireless certification label 61 wireless key identifying 24 wireless light 9 wireless network WLAN e...

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