Sound does not come out of the speaker or headphones.
Cause
Solution
Headphones or devices connected to the line-out connector mute
the internal speaker.
Turn on and use headphones or external speakers, if connected,
or disconnect headphones or external speakers.
Computer is in Sleep state.
Press the power button to resume from Sleep state.
CAUTION:
When attempting to resume from Sleep state, do not
hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
Internal speaker is disabled in Computer Setup.
Enable the internal speaker in Computer Setup. Select Advanced >
Built-in Device Options.
Some applications can select which audio output device is used.
Make sure the application has selected the correct audio device.
The operating system controls may be set to use a different audio
device as the default output device than what is expected.
Set the operating system to use the correct audio device.
Computer appears to be locked up while recording audio.
Cause
Solution
The hard disk may be full.
Before recording, make sure there is enough free space on the
hard disk. You can also try recording the audio file in a
compressed format.
Line-in jack is not functioning properly.
Cause
Solution
Jack has been reconfigured in the audio driver or application
software.
In the audio driver or application software, reconfigure the jack or
set the jack to its default value.
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common
causes and solutions listed in the following table.
Printer will not print.
Cause
Solution
Printer is not turned on and online.
Turn the printer on and make sure it is online.
The correct printer drivers for the application are not installed.
1.
Install the correct printer driver for the application.
2.
Try printing using the MS-DOS command:
DIR C:\ > [printer port]
where
[printer port]
is the address of the printer being
used. If the printer works, reload the printer driver.
To run MS-DOS commands, press the Windows key +
r
, type
cmd
in the Open box, and then click OK.
70
Chapter 7 Troubleshooting without diagnostics
