28
11.
Trouble shooting
Troubles
cause
trouble shooting
Camera cannot
boot
running out of battery
Full charge 4 hours
camera protection
Try to press “reset”
button
camera protection
Using USB cable to
connect camera and
computer. Try to plug and
unplug camera several
times by USB cable to
activate the device.
Camera working
time is short
Battery is not full
charged
Full charge 4 hours
Data
transmission
interrupted
The USB interface of
computer may not
have enough power
supply.
Try to use the USB port at
rear side of computer
which mounted in the
mother board and has
more stable power supply.
Camera is not
recognized by
the computer
USB cable
Change data line
Programming
software installed
incompletely.
Re-install the body cam
software.
The driver was not
installed successfully
Disable the anti-virus
software, and re-install
the body cam software.
Remote control
and the device
no response
disconnected
Need to re-pairing
Remote control
no response
Low voltage, screen
dimming
Charge the remote
No power
Charge the remote
