Troubleshooting Information
E-20
HP ProLiant DL760 Generation 2 Server User Guide
HP CONFIDENTIAL
Writer: Jennifer Hayward File Name: o-appe Troubleshooting Information.doc
Codename: Pioneer Part Number: 201264-002 Last Saved On: 6/17/03 10:42 AM
Refer to the
HP Servers Troubleshooting Guide
for the following:
•
Information that you will need to collect when diagnosing software problems and
to provide when contacting technical support.
•
Instructions about how to upgrade your operating system and its drivers. The
recovery options that are available and advice about minimizing downtime are
also provided.
Remote-Flash Redundant ROM
Through subsequent boots of the server, if any integrity errors are detected by the
Bootblock, the system automatically launches the redundant image and continues the
POST process.
If this situation occurs, you will see a
105
error message indicating which system
ROM is faulty. The ROMPaq utility flashes the failed system ROM to the latest
released version.
During the flash process, the ROMPaq driver automatically detects which system
ROM is inactive and flashes that system ROM with the image obtained from the
ROMPaq diskette. When the flash process is complete, the server contains a fully
redundant system ROM.
The system ROM can also be flashed remotely with the redundant ROM as a backup.
NOTE:
If you are familiar with the process of flashing an HP server using the ROMPaq utility,
there are no noticeable changes to the ROMPaq user interface. This feature is implemented in
the ROMPaq driver and the system boot block only. User configuration of this feature is not
required.
