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Hardware Reference Guide

HP Compaq Pro 4300 Small Form Factor

Business PC

Summary of Contents for Compaq Pro 4300 Small Form Factor

Page 1: ...Hardware Reference Guide HP Compaq Pro 4300 Small Form Factor Business PC ...

Page 2: ...atements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior writt...

Page 3: ...s manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information iii ...

Page 4: ...iv About This Book ...

Page 5: ...cing the Front Bezel 13 Using the Small Form Factor Computer in a Tower Orientation 13 System Board Connections 14 Installing Additional Memory 16 DIMMs 16 DDR3 SDRAM DIMMs 16 Populating DIMM Sockets 17 Installing DIMMs 17 Removing or Installing an Expansion Card 20 Drive Positions 25 Installing and Removing Drives 26 Removing an Internal 5 25 inch Drive 28 Installing an Optical Drive into the 5 2...

Page 6: ...l Security 51 Appendix C Electrostatic Discharge 53 Preventing Electrostatic Damage 53 Grounding Methods 53 Appendix D Computer Operating Guidelines Routine Care and Shipping Preparation 54 Computer Operating Guidelines and Routine Care 54 Optical Drive Precautions 55 Operation 55 Cleaning 55 Safety 55 Shipping Preparation 55 Index 56 vi ...

Page 7: ...nd software installed in the computer run the diagnostic utility included on some computer models only NOTE The Small Form Factor computer can also be used in a tower orientation For more information see Using the Small Form Factor Computer in a Tower Orientation on page 13 in this guide Figure 1 1 Small Form Factor Configuration Standard Configuration Features 1 ...

Page 8: ...e Power Button 9 Hard Drive Activity Light 5 Power On Light 10 Headphone Connector NOTE The Power On Light is normally green when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Media Card Reader Components The media card reader is an optional device available on some models only Refer to the following illustration and table to iden...

Page 9: ...aCard 4 0 MMC Plus Reduced Size MultiMediaCard 4 0 MMC Mobile MMC Micro adapter required 5 USB USB Universal Serial Bus Port 6 CompactFlash I II CompactFlash Card Type 1 CompactFlash Card Type 2 MicroDrive 7 MS PRO MS PRO DUO Memory Stick MS MagicGate Memory Stick MG MagicGate Memory Duo Memory Stick Select Memory Stick Duo MS Duo Memory Stick PRO MS PRO Memory Stick PRO Duo MS PRO Duo Memory Stic...

Page 10: ... 5 Universal Serial Bus USB 10 Line In Audio Connector blue NOTE An optional second serial port and an optional parallel port are available from HP The monitor connectors on the system board are inactive when a graphics card is installed in the computer If a graphics card is installed into one of the system board slots the connectors on the graphics card and the system board may be used at the sam...

Page 11: ... keys allow you to move left right up and down using the keyboard instead of the mouse 6 Ctrl Keys Used in combination with another key their effect depends on the application software you are using 7 Application Key1 Used like the right mouse button to open pop up menus in a Microsoft Office application May perform other functions in other software applications 8 Windows Logo Keys1 Used to open t...

Page 12: ...ar buttons Windows Vista and Windows 7 Cycles through programs on the Taskbar using the Windows Flip 3 D In addition to the Windows Logo Key functions described above the following functions are also available in Microsoft Windows Vista and Windows 7 Ctrl Windows Logo Key Tab Use the arrow keys to cycle through programs on the Taskbar by using Windows Flip 3 D Windows Logo Key Spacebar Brings all ...

Page 13: ...of the screen Windows Logo Key Shift left arrow or right arrow Moves a window from one monitor to another Windows Logo Key on numpad Zooms in Windows Logo Key on numpad Zooms out Serial Number Location Each computer has a unique serial number and product ID number in the location shown below Keep these numbers available for use when contacting customer service for assistance Figure 1 6 Serial Numb...

Page 14: ...sible at all times To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo WARNING Energized and moving parts inside Disconnect power to the equipment before removing the e...

Page 15: ...ord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand 6 Loosen the captive thumbscrew ...

Page 16: ...ip on the front end of the access panel under the lip on the front of the chassis 1 then press the back end of the access panel onto the unit 2 and tighten the captive thumbscrew 3 Figure 2 2 Replacing the Access Panel 10 Chapter 2 Hardware Upgrades ...

Page 17: ...e voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the access panel 6 Lift up the three tabs on the side of the bezel 1 then rotate the bezel off the chassis 2 Figure 2 3 Removing the Front Bezel Removing Bezel Blanks On some models there are...

Page 18: ...h the two retaining tabs that hold the bezel blank in place towards the outer right edge of the bezel 1 and slide the bezel blank back and to the right to remove it 2 Figure 2 4 Removing a Bezel Blank 12 Chapter 2 Hardware Upgrades ...

Page 19: ...rom HP 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state volta...

Page 20: ...mmends the use of the optional tower stand 6 Reconnect the power cord and any external devices then turn on the computer NOTE Ensure at least 10 2 centimeters 4 inches of space on all sides of the computer remains clear and free of obstructions System Board Connections Refer to the following illustration and table to identify the system board connectors Figure 2 7 System Board Connections 14 Chapt...

Page 21: ...nel B XMM1 black Memory Module 3 Power SATAPWR1 black SATA Drives 4 Media Card Reader MEDIA1 black Media Card Reader 5 SATA SATA1 white Optical Drive 6 SATA SATA0 dark blue Hard Drive 7 PCI Express x1 X1PCIEXP1 black Expansion Card 8 PCI Express x16 X16PCIEXP black Expansion Card 9 PCI 2 PCI1 and PCI2 white Expansion Card System Board Connections 15 ...

Page 22: ...ming dual channel mode DDR3 SDRAM DIMMs For proper system operation the DDR3 SDRAM DIMMs must be industry standard 240 pin unbuffered non ECC PC3 12800 DDR3 1600 MHz compliant 1 5 volt DDR3 SDRAM DIMMs The DDR3 SDRAM DIMMs must also support CAS latency 11 DDR3 1600 MHz 11 11 11 timing contain the mandatory JEDEC SPD information In addition the computer supports 512 Mbit 1 Gbit and 2 Gbit non ECC m...

Page 23: ...ble damage to the memory modules or system board The memory module sockets have gold plated metal contacts When upgrading the memory it is important to use memory modules with gold plated metal contacts to prevent corrosion and or oxidation resulting from having incompatible metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards ...

Page 24: ...y module can be installed in only one way Match the notch on the module with the tab on the memory socket For maximum performance populate the sockets so that the memory capacity is equal between Channel A and Channel B Refer to Populating DIMM Sockets on page 17 for more information 9 Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the...

Page 25: ...l 12 If the computer was on a stand replace the stand 13 Reconnect the power cord and turn on the computer 14 Lock any security devices that were disengaged when the access panel was removed The computer should automatically recognize the additional memory the next time you turn on the computer Installing Additional Memory 19 ...

Page 26: ...l devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stan...

Page 27: ...card a If you are installing an expansion card in a vacant socket remove the appropriate expansion slot cover on the back of the chassis Pull the slot cover straight up then away from the inside of the chassis Figure 2 12 Removing an Expansion Slot Cover Removing or Installing an Expansion Card 21 ...

Page 28: ...e expansion card straight up from the socket 1 then away from the inside of the chassis to release it from the chassis frame 2 Be sure not to scrape the card against the other components NOTE Before removing an installed expansion card disconnect any cables that may be attached to the expansion card Figure 2 13 Removing a PCI Express x1 Expansion Card 22 Chapter 2 Hardware Upgrades ...

Page 29: ...o release it from the chassis frame Be sure not to scrape the card against the other components Figure 2 14 Removing a PCI Express x16 Expansion Card 10 Store the removed card in anti static packaging 11 If you are not installing a new expansion card install an expansion slot cover to close the open slot CAUTION After removing an expansion card you must replace it with a new card or expansion slot...

Page 30: ...e 2 15 Installing an Expansion Card NOTE When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot 13 Rotate the slot cover retention latch back in place to secure the expansion card Figure 2 16 Closing the Expansion Slot Retainer 14 Connect external cables to the installed card if needed Connect internal cables to the system b...

Page 31: ... 2 2 Drive Positions 1 3 5 inch internal hard drive bay 2 3 5 inch internal drive bay for optional drives media card reader shown 3 5 25 inch internal drive bay for optional drives optical drive shown NOTE The drive configuration on your computer may be different than the drive configuration shown above To verify the type size and capacity of the storage devices installed in the computer run Compu...

Page 32: ... correctly in the drive cage and lock in place HP has provided extra mounting screws for the internal drive bays five 6 32 standard screws and four M3 metric screws installed in the front of the chassis under the front bezel The 6 32 standard screws are required for a secondary hard drive not supported All other drives except the primary hard drive use M3 metric screws The HP supplied metric screw...

Page 33: ...le handling a drive avoid touching the connector For more information about preventing electrostatic damage refer to Electrostatic Discharge on page 53 Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers If a drive must be mailed place...

Page 34: ...ernal devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the ...

Page 35: ...l drive Figure 2 20 Disconnecting the Power and Data Cables 9 Rotate the drive cage back down to its normal position CAUTION Be careful not to pinch any cables or wires when rotating the drive cage down Figure 2 21 Rotating the Drive Cage Down Installing and Removing Drives 29 ...

Page 36: ...omputer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the com...

Page 37: ...f the extra M3 metric mounting screws location CAUTION Use only 5 mm long screws as mounting screws Longer screws can damage the internal components of the drive NOTE When replacing the drive transfer the three M3 metric mounting screws from the old drive to the new one Figure 2 23 Installing Mounting Screws in the Optical Drive 9 Position the mounting screws on the drive into the J slots in the d...

Page 38: ... the data cable from being pinched by the drive cage when raising or lowering it One is located on the bottom side of the drive cage The other is located on the chassis frame under the drive cage Ensure that the data cable is routed through these guides before connecting it to the optical drive 13 Connect the power cable 1 and data cable 2 to the rear of the optical drive NOTE The power cable for ...

Page 39: ...nizes the drive and reconfigures the computer Removing an Internal 3 5 inch Drive CAUTION All removable media should be taken out of a drive before removing the drive from the computer The 3 5 inch drive is located underneath the 5 25 inch drive You must remove the internal 5 25 inch drive before removing the internal 3 5 inch drive 1 Follow the procedure in Removing an Internal 5 25 inch Drive on...

Page 40: ... Media Card Reader USB Cable 3 Rotate the drive cage to its upright position 1 and remove the mounting screw on the back left side of the drive 2 Figure 2 29 Removing the Drive Mounting Screw 4 Rotate the drive cage back down to its normal position Figure 2 30 Rotating the Drive Cage Down 34 Chapter 2 Hardware Upgrades ...

Page 41: ...are installing a drive in a bay covered by a bezel blank remove the front bezel then remove the bezel blank See Removing Bezel Blanks on page 11 for more information 3 Install three M3 metric mounting screws in the lower holes on each side of the drive two on the right side and one on the front left side HP has provided extra M3 metric mounting screws on the front of the chassis under the front be...

Page 42: ...ntil it stops Figure 2 33 Installing a Drive into the 3 5 inch Drive Bay Media Card Reader Shown 5 Rotate the drive cage to its upright position 1 and install an M3 mounting screw in the back left side of the drive 2 to secure the drive to the drive cage Figure 2 34 Securing the Drive in the Drive Cage 36 Chapter 2 Hardware Upgrades ...

Page 43: ...DIA1 Figure 2 36 Connecting the Media Card Reader USB Cable NOTE Refer to System Board Connections on page 14 for an illustration of the system board drive connectors 8 Replace the 5 25 inch drive 9 Replace the access panel 10 If the computer was on a stand replace the stand 11 Reconnect the power cord and turn on the computer 12 Lock any security devices that were disengaged when the access panel...

Page 44: ...s from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage t...

Page 45: ...drive is located beneath the power supply Figure 2 38 Raising the Power Supply 9 Disconnect the power cable 1 and data cable 2 from the back of the hard drive Figure 2 39 Disconnecting the Hard Drive Power Cable and Data Cable Installing and Removing Drives 39 ...

Page 46: ...ard until it stops then lift the drive up and out of the bay 2 Figure 2 40 Removing the Hard Drive 11 To install a hard drive you must transfer the silver and blue isolation mounting screws from the old hard drive to the new hard drive Figure 2 41 Installing Hard Drive Mounting Screws 40 Chapter 2 Hardware Upgrades ...

Page 47: ...h the cable guide on the bottom of the chassis frame behind the hard drive The data cable must be connected to the dark blue connector labeled SATA0 on the system board to avoid any hard drive performance problems 14 Rotate the drive cage for internal drives and the power supply down to their normal positions 15 Replace the access panel 16 If the computer was on a stand replace the stand 17 Reconn...

Page 48: ...d metal object NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs go to http www hp com recycle 1 Re...

Page 49: ...he proper position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 b To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up Push the other edge down until the clamp snaps over the other edge of the battery 2 Figure A 2 Removing and ...

Page 50: ... to complete this procedure 9 Replace the access panel 10 If the computer was on a stand replace the stand 11 Plug in the computer and turn on power to the computer 12 Reset the date and time your passwords and any special system setups using Computer Setup 13 Lock any security devices that were disengaged when the access panel was removed 44 Appendix A Battery Replacement ...

Page 51: ...on data security features refer to http www hp com Installing a Security Lock The security locks displayed below and on the following pages can be used to secure the computer Cable Lock Figure B 1 Installing a Cable Lock Installing a Security Lock 45 ...

Page 52: ...re B 2 Installing a Padlock HP Business PC Security Lock 1 Fasten the security cable by looping it around a stationary object Figure B 3 Securing the Cable to a Fixed Object 46 Appendix B External Security Devices ...

Page 53: ...monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees Figure B 4 Installing the Cable Lock on the Monitor 3 Slide the security cable through the hole in the cable lock on the rear of the monitor Figure B 5 Securing the Monitor Installing a Security Lock 47 ...

Page 54: ...e security cable through one of the two holes in the bracket 2 Use the hole in the bracket that best secures the peripheral device cable Figure B 6 Securing Peripheral Devices Printer Shown 5 Thread the keyboard and mouse cables through the computer chassis lock Figure B 7 Threading the Keyboard and Mouse Cables 48 Appendix B External Security Devices ...

Page 55: ...er hole on the back edge of the access panel 2 to prevent the thumbscrew from getting lost Figure B 8 Removing the Thumbscrew 7 Screw the lock to the chassis in the thumbscrew hole using the screw provided Figure B 9 Attaching the Lock to the Chassis Installing a Security Lock 49 ...

Page 56: ...ck 1 and push the button in 2 to engage the lock Use the key provided to disengage the lock Figure B 10 Engaging the Lock 9 When complete all devices in your workstation will be secured Figure B 11 Secured Workstation 50 Appendix B External Security Devices ...

Page 57: ...rd from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 If the computer is on a stand remove the computer from the stand 6 Remove the access panel and fro...

Page 58: ...igure B 13 Installing the Front Bezel Security Screw 10 Replace the access panel 11 If the computer was on a stand replace the stand 12 Reconnect the power cord and turn on the computer 13 Lock any security devices that were disengaged when the access panel was removed 52 Appendix B External Security Devices ...

Page 59: ... several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps ...

Page 60: ...stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air If the computer is to be operated within a separate enclosure intake and exhaust ventilation must be provided on the enclosure and the same operating guidelines listed above will still apply Keep liquids away from the computer and keyboard Never cover the ...

Page 61: ...which may damage the finish Safety If any object or liquid falls into the drive immediately unplug the computer and have it checked by an authorized HP service provider Shipping Preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files on optical media or external USB drives Be sure that the backup media is not exposed to electrical or magnetic impulse...

Page 62: ...s 45 K keyboard components 5 connector 4 L line in connector 4 line out connector 4 locks cable lock 45 front bezel 51 HP Business PC Security Lock 46 padlock 46 M media card reader features 2 installing 35 removing 33 memory installing 16 populating sockets 17 specifications 16 microphone connector 2 monitor connector DVI D 4 VGA 4 mounting screws 26 mouse connector 4 N network connector 4 O opti...

Page 63: ...U unlocking access panel 45 USB ports front panel 2 rear panel 4 V ventilation guidelines 54 W Windows Logo key 6 Index 57 ...

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