HP Compaq Presario CQ60 Maintenance And Service Manual Download Page 1 | Manualshive

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Compaq Presario CQ60 Notebook PC

HP G60 Notebook PC

Maintenance and Service Guide

Document Part Number: 488764-003

August 2011

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; and performing
computer disassembly procedures.

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Summary of Contents for Compaq Presario CQ60

Page 1: ...e Document Part Number 488764 003 August 201 1 This guide is a troubleshooting reference used for maintaining and servicing the computer It provides comprehensive information on identifying computer features components and spare parts and performing computer disassembly procedures ...

Page 2: ...indows Vista are U S registered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall n...

Page 3: ...t allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safet...

Page 4: ... Computer major components 3 2 Display assembly components 3 9 Plastics Kit 3 11 Mass storage devices 3 12 Miscellaneous parts 3 13 Sequential part number listing 3 14 4 Removal and replacement procedures Preliminary replacement requirements 4 1 Tools required 4 1 Service considerations 4 1 Grounding guidelines 4 2 Unknown user password 4 4 Component replacement procedures 4 5 Serial number 4 5 Co...

Page 5: ... Specifications Computer specifications 6 1 16 and 15 6 inch WXGA display specifications 6 2 Hard drive specifications 6 2 DVD RW and CD RW SuperMulti Double Layer Combo Drive specifications 6 3 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe specifications 6 4 Blu ray ROM DVD RW SuperMulti DL Drive specifications 6 4 System DMA specifications 6 5 System interrupt specificati...

Page 6: ...vering from the dedicated recovery partition select models only 8 4 9 Connector pin assignments Audio in microphone 9 1 Audio out headphone 9 1 External monitor 9 2 HDMI 9 3 RJ 11 modem 9 4 RJ 45 network 9 4 Universal Serial Bus 9 5 10Power cord set requirements Requirements for all countries and regions 10 1 Requirements for specific countries and regions 10 2 11Recycling Battery 11 1 Display 11 ...

Page 7: ...Contents vii ...

Page 8: ...z FSB P8600 2 4 GHz processor X X X X P8400 2 26 GHz processor X X X X P7350 2 0 GHz processor X X X X Intel Core2 Duo processors 2 MB L2 cache 800 MHz FSB T5900 2 2 GHz processor X X X X T5800 2 0 GHz processor X X X X Intel Pentium Dual Core processors 1 MB L2 cache 667 MHz FSB T3400 2 16 GHz processor X X X X T3200 2 0 GHz processor X X X X Intel Celeron M processors 1 MB L2 cache 667 MHz FSB 5...

Page 9: ... X X X up to 96 MB of total available graphics subsystem memory when computer system memory equals or is greater than 512 MB X X up to 270 MB of total available graphics subsystem memory when computer system memory equals or is greater than 1024 MB X X up to 781 MB of total available graphics subsystem memory when computer system memory equals or is greater than 2048 MB X X up to 1294 MB of total ...

Page 10: ...ling HD BrightView display panel 1366 x 768 X X X X X X 16 10 Wide Aspect Ratio X X X X X X Memory 2 customer accessible upgradable memory module slots X X X X X X Supports dual channel memory X X X X X X Supports up to 4 GB of system memory X X X X X X Supports the following configurations 3072 MB total system memory 2048 1024 X X X X X X 2048 MB total system memory 2048 1 1024 2 dual channel X X...

Page 11: ...480 resolution 22 5 frames per second fixed angle with activity light X X X X X X Microphone Intregated single analog microphone X X X X X X Audio High definition audio supports Microsoft premium requirements X X X X X X Modem 56K V 92 1 5 inch data fax modem X X X X X X Computer models not equipped with a modem will have a cover on the RJ 11 jack opening X X X X X X Supports all worldwide certifi...

Page 12: ...k and activity lights X X X X X X USB 3 X X X X USB 2 X X VGA Dsub 15 pin supporting 1920 1200 external resolution at 75 Hz 1600 1200 external resolution at 75 Hz hot plug unplug with autodetect X X X X X X Multi pin AC power X X X X X X Docking None X X X X X X Keyboard TouchPad Full size keyboard 40 64 cm 16 00 in with numeric keypad X X X X X X TouchPad with 2 TouchPad buttons X X X X X X Suppo...

Page 13: ...S X X X X X X RedFlag Linux X X X X Serviceability End user replaceable parts AC adapter X X X X X X Battery system X X X X X X Hard drive X X X X X X Memory module X X X X X X Optical drive X X X X X X WLAN module X X X X X X Category Description Presario CQ60 Intel UMA Presario CQ60 Intel Discrete HP G60 Intel UMA HP G60 Intel Discrete Presario CQ60 AMD UMA HP G60 AMD UMA ...

Page 14: ...Turns off the display and initiates Sleep if the display is closed while the power is on 2 Wireless antennae 2 select models only Send and receive signals from one or more wireless devices The antennae are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennae free from obstructions 3 Integrated webcam light select models only On The in...

Page 15: ...d If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light Blinking The hard drive or optical drive is being accessed 4 TouchPad light White TouchPad is enabled 5 Caps lock light On Caps lock is on 6 Wireless light Blue An integrated wireless device such as a wireless local area network WLAN device and or a Bluetoo...

Page 16: ...o exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Maintenance Power Options 3 Wireless button Turns the wireless feature on or off but does not create a wireless connection A wireless ne...

Page 17: ...ombination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad Can be used like the keys on an external numeric keypad 6 Volume keys Adjust system volume when pressed in combination with the fn key 7 Function keys Execute frequently used system functions w...

Page 18: ... on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 TouchPad on off button Enables disables the TouchPad 5 TouchPad vertical scroll zone Scrolls up or down 6 Right TouchPad button Functions like the right button on an external mouse This table describes factory settings To view and change TouchPad preferences select Start Control Panel Hardware and Sound Mou...

Page 19: ...ies in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 3 Drive light Blinking The hard drive or optical drive is being accessed 4 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 5 Audio out headphone jack Produces sou...

Page 20: ...ia Slot select models only Supports the following optional digital card formats Memory Stick MS Memory Stick Pro MSP MultiMediaCard MMC Secure Digital SD Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M 8 Digital Media Slot light select models only On The Digital Media Slot is in use Item Component Function 1 Optical drive Reads optical discs and on select models ...

Page 21: ...mental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 4 Vents 4 Enable airflow to cool internal components The computer fan starts up automatically to cool internal components and prevent overheating It is nor...

Page 22: ... name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the number used to locate documents...

Page 23: ...Illustrated parts catalog 3 2 Computer major components ...

Page 24: ... CQ60 computer models includes microphone and cable and logo 496767 001 15 6 inch WXGA BrightView display assembly for Presario CQ60 computer models includes webcam module and cable 2 WLAN antenna transceivers and cables microphone and cable and logo 496768 001 15 6 inch WXGA BrightView display assembly for HP G60 computer models includes microphone and cable and logo 496763 001 15 6 inch WXGA Bri...

Page 25: ...s Kit spare part information 486621 001 9a Hard drive cover 9b Memory module compartment cover 9c WLAN module compartment cover 10 USB board does not include USB board cable 486633 001 USB board cable not illustrated includes num lock LED 496837 001 11 System board UMA system board GM45 includes built in modem Digital Media Slot HDMI port and replacement thermal material 485218 001 UMA system boar...

Page 26: ...ocessor 490112 001 P8400 2 26 GHz processor 490111 001 P7350 2 0 GHz processor 501520 003 Intel Core2 Duo processors 2 MB L2 cache 800 MHz FSB T5900 2 2 GHz processor 501522 003 T5800 2 0 GHz processor 501521 003 Intel Pentium Dual Core processors 1 MB L2 cache 667 MHz FSB T3400 2 16 GHz processor 501523 003 T3200 2 0 GHz processor 490115 001 Intel Celeron M processors 1 MB L2 cache 667 MHz FSB 58...

Page 27: ...without Digital Media Slot and HDMI port 496827 001 For use only with computer models equipped with a built in modem HDMI port without Digital Media Slot 504740 001 Rubber Feet Kit not illustrated includes 6 rubber feet 486623 001 19 Battery 6 cell 2 20 Ah 47 Wh 485041 001 20 Hard drive includes hard drive bracket and connector 320 GB 5400 rpm 504072 001 250 GB 5400 rpm 498478 001 200 GB 5400 rpm ...

Page 28: ...Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 482260 002 Atheros AR2425 802 11b g WLAN modules For use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 459339 001 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belar...

Page 29: ...ithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippine...

Page 30: ... silver HP G60 display bezels includes microphone 502956 001 For use only with 15 6 inch silver HP G60 display bezels includes microphone and webcam 502957 001 For use only with 16 inch CQ60 display bezels includes microphone 497095 001 For use only with 16 inch CQ60 display bezels includes microphone and webcam 497096 001 For use only with 15 6 inch CQ60 display bezels includes microphone 497099 ...

Page 31: ...able Wireless antenna cable shown attached to transceivers 486562 001 8 Microphone and caps lock cable includes receiver and cable 496840 001 9 Display enclosure includes logo For use only with HP G60 computer models 497094 001 For use only with silver HP G60 computer models 502953 001 For use only with Presario CQ60 computer models 497093 001 Display Rubber Kit not illustrated includes display be...

Page 32: ... Spare part number Plastics Kit 486621 001 1 WLAN module compartment cover includes 1 captive screw secured by a C clip 2 Memory module compartment cover includes 2 captive screws secured by C clips 3 Hard drive cover includes 2 captive screws secured by C clips ...

Page 33: ...0 GB 5400 rpm 505971 001 160 GB 5400 rpm 498477 001 120 GB 5400 rpm 498476 001 Hard Drive Hardware Kit includes connector bracket and screws 504059 001 2 Optical drive includes bezel and bracket DVD RW and CD RW SuperMulti Double Layer Combo Drive 498479 001 DVD RW and CD RW SuperMulti Double Layer Combo Drive with LightScribe 498480 001 Blu ray ROM DVD RW SuperMulti DL Drive 498481 001 ...

Page 34: ...490371 061 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom and Singapore 490371 031 For use in the United States 490371 001 Screw Kit Phillips PM2 5x6 0 screw Phillips PM2 5x6 0 captive screw Phillips PM2 5x4 0 screw Phillips PM3 0x4 0 screw Phillips PM2 0x3 0 screw Phillips PM2 5x9 0 ...

Page 35: ...uatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 459339 001 Atheros AR2425 802 11b g WLAN module for use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 459339 002 Atheros AR2425 802 11b g WLAN module for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Ban...

Page 36: ...lovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbab...

Page 37: ...a Slot and replacement thermal material 494283 001 Discrete system board PM45 includes built in modem Digital Media Slot and replacement thermal material 496761 001 16 inch WXGA BrightView display assembly for HP G60 computer models includes microphone 496762 001 16 inch WXGA BrightView display assembly for HP G60 computer models includes webcam module and cable microphone and cable and logo 49676...

Page 38: ...yboard cable 496771 251 Keyboard for use in Russia includes keyboard cable 496771 281 Keyboard for use in Thailand includes keyboard cable 496771 291 Keyboard for use in Japan includes keyboard cable 496771 AB1 Keyboard for use in Taiwan includes keyboard cable 496771 AD1 Keyboard for use in South Korea includes keyboard cable 496771 B31 Keyboard for international use includes keyboard cable 49677...

Page 39: ... for Presario CQ60 use only includes built in modem HDMI port and replacement thermal material 498464 001 UMA system board NVIDIA for Presario CQ60 use only includes built in modem and replacement thermal material 498465 001 AMD Turion Ultra Dual Core ZM 80 2 1 GHz processor 2 MB L2 cache 498466 001 AMD Turion Ultra Dual Core ZM 82 2 2 GHZ processor 2 MB L2 cache 498467 001 AMD Turion Dual Core RM...

Page 40: ...des webcam module and cable 2 WLAN antenna transceivers and cables microphone and cable and logo 502951 001 15 6 inch WXGA BrightView silver display assembly for HP G60 computer models includes microphone and cable and logo 502952 001 15 6 inch WXGA BrightView silver display assembly for HP G60 computer models includes webcam module and cable 2 WLAN antenna transceivers and cables microphone and c...

Page 41: ...Illustrated parts catalog 3 20 ...

Page 42: ...cessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors ÄCAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be...

Page 43: ...other suitable form of protective packaging and label the package FRAGILE Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters ...

Page 44: ...sipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces us...

Page 45: ...dering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes Electrostatic voltage levels and protective materials The following table lists the shielding p...

Page 46: ...ion that may be needed when troubleshooting system problems The service tag provides the following information When ordering parts or requesting information provide the computer serial number and model number located on the bottom of the computer Item Component Description 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric ident...

Page 47: ...rocedures 4 6 Computer feet The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below Description Serial Number Rubber Feet Kit includes 6 rubber feet 486623 001 ...

Page 48: ...uter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and remove it 3 from the computer Install the battery by i...

Page 49: ...hut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Description Spare part number DVD RW and CD RW SuperMulti Double Layer Combo Drive 498479 001 DVD RW and C...

Page 50: ...e release access The disc tray is partially ejected from the optical drive 4 Grasp the bezel and slide the optical drive 3 out of the computer 5 If it is necessary to replace the optical drive bracket position the optical drive with the rear toward you 6 Remove the 2 Phillips PM2 0 4 0 screws 1 that secure the optical drive bracket to the optical drive 7 Remove the optical drive bracket 2 Reverse ...

Page 51: ...connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the hard drive 1 Loosen the two Phillips PM2 5 6 0 captive screws 1 that secure the hard drive cover to the computer 2 Lift the right side of the hard drive cover 2 swing it ...

Page 52: ...hard drive 3 to the right to disconnect it from the system board 5 Remove the hard drive 4 from the hard drive bay 6 If it is necessary to replace the hard drive bracket remove the two Phillips PM3 0 4 0 hard drive bracket screws 1 from each side of the hard drive 7 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive ...

Page 53: ...nal devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the hard drive cover see Hard drive on page 4 10 Remove the RTC battery 1 Disconnect the RTC battery cable 1 from the system board 2 Remove the RTC battery 2 fr...

Page 54: ...C outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the memory module 1 Loosen the two Phillips PM2 5 6 0 captive screws 1 that secure the memory module compartment cover to the computer 2 Lift the right side of the cover 2 swing it up and to the left and remove the cover The memory module compartment cover is included in the Plastics K...

Page 55: ...the memory module The edge of the module opposite the slot rises away from the computer 4 Remove the memory module 2 by pulling the module away from the slot at an angle Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module ...

Page 56: ...er from the computer 4 Remove the battery see Battery on page 4 7 Remove the WLAN module 1 Remove the WLAN module cover a Loosen the Phillips PM2 5X6 0 captive screw 1 that secures the WLAN module component cover to the computer b Lift the right side of the WLAN module cover 2 swing it to the left and remove it The WLAN module cover is included in the Plastics Kit spare part number 486621 001 Desc...

Page 57: ...e is connected to the WLAN module Aux terminal 3 Remove the two Phillips PM2 0 4 0 screws 2 that secure the WLAN module to the computer The edge of the module opposite the slot rises away from the computer 4 Remove the WLAN module 3 by pulling the module away from the slot at an angle WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WLAN...

Page 58: ...BB1 For use in Italy 496771 061 For use in Japan 496771 291 For use in Norway 496771 091 For use in South Korea 496771 AD1 For use in Latin America 496771 161 For use in Portugal 496771 131 For use in Russia 496771 251 For use in Saudi Arabia 496771 171 For use in Spain 496771 071 For use in Switzerland 496771 111 For use in Thailand 496771 281 For use in Taiwan 496771 AB1 For use in Turkey 496771...

Page 59: ... operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 Remove the keyboard 1 Turn the computer upside down with the front toward you 2 Remove the three Phillips PM2 5x5 0 screws the se...

Page 60: ... along the right and left edges of the keyboard 6 Lift the rear edge of the keyboard 2 and then slide it back until it rests on the display 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and then disconnect the keyboard cable 2 from the system board 8 Remove the keyboard Reverse this procedure to install the keyboard ...

Page 61: ...from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Remove the keyboard see Keyboard on page 4 17 Remove the keyboard cover 1 Remove the 2 Phillips PM2 5x9 0 screws 1 at the corners and the 2 Phillips PM2 0x4 0 screws 2 in the battery bay that secure the keyboard cover to the com...

Page 62: ...le 4 Release the ZIF connector 1 to which the power button board cable is attached and disconnect the power button board cable 2 from the system board 5 Slide the keyboard cover toward the display panel until it disengages from the top cover and then lift up to remove the keyboard cover Reverse this procedure to install the keyboard cover ...

Page 63: ...er cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 4 7 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 4 15 6 Remove the keyboard see Keyboard on page 4 17 7 Remove the keyboard cover see Keyboard cover on page 4 20 Remove the power button board 1 Remove the two Phillips PM2 0x4 0 screws 1 t...

Page 64: ...computer models includes webcam module and cable 2 WLAN antenna transceivers and cables microphone and cable and logo 496764 001 15 6 inch Silver WXGA BrightView display assembly for HP G60 computer models includes microphone and cable and logo 502951 001 15 6 inch Silver WXGA BrightView display assembly for HP G60 computer models includes webcam module and cable 2 WLAN antenna transceivers and ca...

Page 65: ...page 4 7 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 4 15 6 Remove the keyboard see Keyboard on page 4 17 7 Remove the keyboard cover see Keyboard cover on page 4 20 Remove the display assembly 1 Pull the antenna cables through the opening in the top cover 1 and disengage the cables from the clip 2 in the routing channel leading to the display hinge 2 Disc...

Page 66: ...2 5x9 0 screws 1 securing the display hinges to the computer 6 Remove the display panel 2 7 If it is necessary to replace the display bezel or any of the display assembly internal components remove the following screw covers and screws 1 Two rubber screw covers on the display bezel bottom edge The display rubber screw covers are included in the Display Rubber Kit spare part number 486584 001 2 Two...

Page 67: ... 15 6 inch HP G60 computer models equipped with a webcam module and microphone spare part number 497102 001 For use only with 15 6 inch HP G60 computer models equipped with a microphone spare part number 497101 001 For use only with silver 15 6 inch HP G60 computer models equipped with a webcam module and microphone spare part number 502957 001 For use only with silver 15 6 inch HP G60 computer mo...

Page 68: ...verter release the display inverter 1 located at the bottom edge of the display assembly from its mounting clips 13 Disconnect the display panel cable 2 and the back light cable 3 from the display inverter and remove the display inverter from the display enclosure The display inverter is available using spare part number 486556 001 14 If it is necessary to replace the display hinges remove the two...

Page 69: ...ophone spare part number 496769 001 For use only with 15 6 inch WXGA BrightView equipped with a webcam module spare part number 496770 001 18 If it is necessary to replace the display panel brackets remove the three Phillips PM2 0x3 0 screws 1 that secure each bracket to the display panel 19 Remove the display panel brackets 2 from the display panel The display panel brackets for the 16 inch verti...

Page 70: ... panel cable with webcam cable is available using spare part number 496841 001 21 Remove display panel cable 2 22 If it is necessary to replace the microphone 1 release the microphone from its mounting clip 2 at the top of the display enclosure 23 Pull the microphone cable through the left hinge opening and release the microphone cable from the foil tab 3 The microphone with cable is available usi...

Page 71: ...the computer 4 Remove the battery see Battery on page 4 7 5 Remove the following components a Optical drive see Optical drive on page 4 8 b Hard drive see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Keyboard cover see Keyboard cover on page 4 20 e Power button board see Power button board on page 4 22 f Display assembly see Display assembly on page 4 23 Remove the top cover 1 Tu...

Page 72: ...chPad cable is attached and disconnect the TouchPad cable from the system board 6 Remove the following screws a Four Phillips PM2 0x6 0 screws 1 b One Phillips PM2 0x4 0 screw 2 7 Lift the rear edge of the top cover 1 until the top cover disengages from the base enclosure 8 Remove the top cover 2 Reverse this procedure to install the top cover ...

Page 73: ...on board on page 4 22 f Display assembly see Display assembly on page 4 23 Remove the TouchPad on off button board and board bracket 1 Turn the top cover upside down with the front toward you 2 Release the ZIF connector on the TouchPad on off button board to which the TouchPad on off board cable is attached and then disconnect the TouchPad on off board cable 1 from the TouchPad button board 3 Rele...

Page 74: ...emove the TouchPad board and bracket 2 7 Remove the two Phillips PM2 0x4 0 screws 1 that secure the switch actuator to the TouchPad board bracket and then remove the actuator 2 The TouchPad is glued to the top cover and is included with the top cover spare part Reverse this procedure to install the TouchPad on off button board and board bracket ...

Page 75: ...emove the following components a Optical drive see Optical drive on page 4 8 b Hard drive see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Keyboard cover see Keyboard cover on page 4 20 e Power button board see Power button board on page 4 22 f Display assembly see Display assembly on page 4 23 Remove the audio board 1 Release the ZIF connector 1 to which the audio board cable is...

Page 76: ...he following components a Optical drive see Optical drive on page 4 8 b Hard drive see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Keyboard cover see Keyboard cover on page 4 20 e Power button board see Power button board on page 4 22 f Display assembly see Display assembly on page 4 23 Remove the Bluetooth module 1 Disconnect the Bluetooth module cable 1 from the system board T...

Page 77: ...page 4 7 5 Remove the following components a Optical drive see Optical drive on page 4 8 b Hard drive see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Keyboard cover see Keyboard cover on page 4 20 e Power button board see Power button board on page 4 22 f Display assembly see Display assembly on page 4 23 Remove the speakers 1 Disconnect the speaker cable from the system board 1...

Page 78: ...see Battery on page 4 7 5 Remove the following components a Optical drive see Optical drive on page 4 8 b Hard drive see Hard drive on page 4 10 c Keyboard see Keyboard on page 4 17 d Keyboard cover see Keyboard cover on page 4 20 e Power button board see Power button board on page 4 22 f Display assembly see Display assembly on page 4 23 Remove the USB board 1 Disconnect the USB board cable 1 fro...

Page 79: ... and replacement thermal material 485218 001 UMA system board GM45 includes built in modem Digital Media Slot and replacement thermal material 494281 001 UMA system board GL40 includes built in modem Digital Media Slot and replacement thermal material 494282 001 UMA system board GL40 includes built in modem Digital Media Slot HDMI port and replacement thermal material 485219 001 UMA system board G...

Page 80: ...r on page 4 44 Remove the system board 1 Disconnect the USB board cable 1 from its mounting clip in the base enclosure 2 Disconnect the Bluetooth cable 2 from the system board 3 Disconnect the RJ 11 cable 3 from the system board 4 Disconnect the audio cable 4 from the system board ÄCAUTION Do not attempt to disconnect the optical extension board before removing the system board Otherwise you will ...

Page 81: ...ptical drive connector 2 to lift the right edge of the system board 3 until it rests at an angle 9 Remove the system board 4 from the base enclosure by sliding is up and to the right at an angle 10 Remove the optical extension board from the system board Reverse this procedure to install the system board ...

Page 82: ... 4 17 d Keyboard cover see Keyboard cover on page 4 20 e Power button board see Power button board on page 4 22 f Display assembly see Display assembly on page 4 23 g Top cover see Top cover on page 4 30 h Bluetooth module see Bluetooth module on page 4 35 i System board see System board on page 4 38 Remove the fan heat sink assembly 1 Turn the system board right side up with the front toward you ...

Page 83: ... the same sequence when installing the fan heat sink assembly Steps 4 through 5 apply only to computer models equipped with graphics subsystems with UMA memory 4 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four Phillips PM2 0x10 0 spring loaded captive screws 1 that secure the fan heat sink assembly 5 Remove the fan heat sink assembly 2 by lifting it straight up Steps 6 th...

Page 84: ...he fan heat sink 3 that services the Northbridge chip 4 Replacement thermal grease and pads are included with all system board fan heat sink assembly and processor spare part kits The following illustration shows the replacement thermal material locations for computer models equipped with graphics subsystems with UMA memory The following illustration shows the replacement thermal material location...

Page 85: ...e2 Duo 3 MB L2 cache P7350 2 0 GHz processor 501520 001 Intel Core2 Duo 6 MB L2 cache T9400 2 53 GHz processor 490113 001 Intel Pentium 1 MB L2 cache T3200 2 0 GHz processor 490115 001 Intel Pentium 1 MB L2 cache T3400 2 16 GHz processor 501523 001 Intel Pentium 2 MB L2 cache T5800 2 0 GHz processor 501521 001 Intel Pentium 2 MB L2 cache T5900 2 2 GHz processor 501522 001 Intel Celeron M 1 MB L2 c...

Page 86: ... heat sink assembly see Fan heat sink assembly on page 4 41 Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it When you install the processor the gold triangle on the processor 3 must be aligned with the triangle embossed on the processor slot 4 Reverse thi...

Page 87: ...ry on page 4 7 b Optical drive see Optical drive on page 4 8 c Hard drive see Hard drive on page 4 10 d Keyboard see Keyboard on page 4 17 e Keyboard cover see Keyboard cover on page 4 20 f Power button board see Power button board on page 4 22 g Display assembly see Display assembly on page 4 23 h Top cover see Top cover on page 4 30 i Bluetooth module see Bluetooth module on page 4 35 j System b...

Page 88: ...ty The following procedure explains how to change the language of the Setup Utility If the Setup Utility is not already running begin at step 1 If the Setup Utility is already running begin at step 2 1 Open the Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Open the Setup U...

Page 89: ...0 2 Select the Main menu System information such as the system time and date and identification information about the computer is displayed 3 To exit the Setup Utility without changing any settings use the arrow keys to select Exit Exit Discarding Changes and then press enter Restoring default settings in the Setup Utility The following procedure explains how to restore the Setup Utility default s...

Page 90: ...t Exit Exit Discarding Changes and then press enter After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Security menu Select To do this System information View and change the system time and dat...

Page 91: ...able Fan Always On When enabled the computer fan will always be on Boot Options Set the following boot options f9 and f10 Delay sec Set the delay for the f9 and f10 functions of the Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM boot Enable disable boot from CD ROM Floppy boot Enable disable boot from diskette Internal Network Adapter boot Enable disable boot from Internal Networ...

Page 92: ...r 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Appl...

Page 93: ...01 g 101 g 101 g 101 g 101 g Interface type SATA SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 3 ms 3 ms 3 ms 3 ms 3 ms Average 13 ms 13 ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms 24 ms Logical blocks 625 142 448 488 3...

Page 94: ...CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD system memory CD R and CD RW DVD R DVD RW DVD R DVD RW DVD system memory Access time CD DVD Random 175 ms 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 ...

Page 95: ...m memory 6 750 KB sec 8X DVD RW 10 800 KB sec 8X DVD R 10 800 KB sec 16X CD R 3 600 KB sec 16X CD RW High Speed 1 500 KB sec Applicable disc Read Write BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD system memory Ver 2 CD DA CD ROM Mode 1 and mode 2 CD ROM XA Mode 2 form 1 and form 2 Photo CD Single and multiple sessions CD Extra CD R CD RW and...

Page 96: ...em function IRQ0 System timer IRQ1 Standard 101 102 key or Microsoft Natural Keyboard IRQ2 Cascaded IRQ4 COM1 IRQ6 Diskette drive IRQ7 Parallel port IRQ8 System CMOS real time clock IRQ9 Microsoft ACPI compliant system IRQ12 Synaptics PS 2 TouchPad IRQ13 Numeric data processor IRQ14 Primary IDE channel IRQ15 Secondary IDE channel Default configuration audio possible configurations are IRQ5 IRQ7 IR...

Page 97: ...used 064 Keyboard controller 065 06F Unused 070 071 NMI enable RTC 072 07F Unused 080 08F DMA page registers 090 091 Unused 092 Port A 093 09F Unused 0A0 0A1 Interrupt controller no 2 I O Address hex System Function shipping configuration 0A2 0BF Unused 0C0 0DF DMA controller no 2 0E0 0EF Unused 0F0 0F1 Coprocessor busy clear reset 0F2 0FF Unused 100 16F Unused 170 177 Secondary fixed disk control...

Page 98: ...ernal modem 3F0 3F7 A diskette controller 3F8 3FF Serial port COM1 default CF8 CFB PCI configuration index register PCIDIVO 1 CFC CFF PCI configuration data register PCIDIVO 1 I O address hex System function shipping configuration Size Memory address System function 640 KB 00000000 0009FFFF Base memory 128 KB 000A0000 000BFFFF Video memory 48 KB 000C0000 000CBFFF Video BIOS 160 KB 000C8000 000E7FF...

Page 99: ...Specifications 6 8 ...

Page 100: ...computer All screws listed in this section are available in the Screw Kit spare part number 486622 001 Phillips PM2 5 6 0 screw Where used 4 screws that secure the display to the computer Where used 2 screws that secure the display panel to the display Color Quantity Length Thread Head diameter Black 13 6 0 mm 2 5 mm 5 0 mm ...

Page 101: ... used 1 screw that secures the left speaker to the base enclosure Where used 4 screws that secure the system board to the base enclosure Where used 2 screws that secure the optical drive connector board to the base enclosure ...

Page 102: ...3 Phillips PM2 5x5 0 screw Where used 3 screws that secure hard drive to the computer Where used 3 screws that secure the keyboard to the computer Color Quantity Length Thread Head diameter Black 6 5 0 mm 2 5 mm 5 0 mm ...

Page 103: ...cover to the computer screws are secured by C clips 2 Two screws that secure the memory module cover to the computer screws are secured by C clips 3 One screw that secures the WLAN cover to the computer screw is secured by a C clip Color Quantity Length Thread Head diameter Black 5 6 0 mm 2 5 mm 5 0 mm ...

Page 104: ...Screw listing 7 5 Phillips PM3 0x4 0 screw Where used 4 screws that secure the hard drive bracket to the hard drive Color Quantity Length Thread Head diameter Black 4 4 0 mm 3 0 mm 5 0 mm ...

Page 105: ...M2 0x4 0 screw Where used 2 screws that secure the WLAN module to the computer Where used 2 screws that secure the optical drive bracket to the optical drive Color Quantity Length Thread Head diameter Black 23 4 0 mm 2 0 mm 4 0 mm ...

Page 106: ...s that secure the power button board to the computer Where used 1 screw that secures the top cover to the computer Where used 2 screws that secure the top cover to the computer Where used 1 screw that secures the top cover to the computer ...

Page 107: ...secure the TouchPad on off button board to the computer Where used 2 screws that secure the TouchPad button board bracket to the TouchPad button board Where used 4 screws that secure the TouchPad button board bracket to the TouchPad button board ...

Page 108: ...9 Where used 2 screws that secure the audio board to the base enclosure Where used 2 screws that secure the Bluetooth module to the base enclosure Where used 1 screw that secures the right speaker to the base enclosure ...

Page 109: ...ips PM2 5x9 0 screw Where used 1 screw that secures the optical drive to the computer Where used 2 screws that secure the keyboard cover to the computer Color Quantity Length Thread Head diameter Black 11 9 0 mm 2 5 mm 5 0 mm ...

Page 110: ...Screw listing 7 1 1 Where used 4 screws that secure the display to the computer Where used 4 screws that secure the top cover to the computer ...

Page 111: ...Screw listing 7 12 Phillips PM2 5x7 0 screw Where used 2 screws that secure the display bezel to the display Color Quantity Length Thread Head diameter Black 2 7 0 mm 2 5 mm 5 0 mm ...

Page 112: ...Screw listing 7 13 Phillips PM2 0x6 0 screw Where used 4 screws that secure the top cover to the computer Color Quantity Length Thread Head diameter Black 4 6 0 mm 2 0 mm 4 0 mm ...

Page 113: ...Screw listing 7 14 Phillips PM2 0 3 0 screw Where used 1 screw that secures the top cover to the computer Color Quantity Length Thread Head diameter Black 1 3 0 mm 2 0 mm 4 0 mm ...

Page 114: ...crew Where used 4 screws that secure the fan heat sink to the base enclosure screws are secured by C clips on computer models equipped with graphics subsystems with UMA memory Color Quantity Length Thread Head diameter Silver 4 10 0 mm 2 0 mm 5 0 mm ...

Page 115: ...ew Where used 4 screws that secure the fan heat sink to the base enclosure screws are secured by C clips on computer models equipped with graphics subsystems with discrete memory Color Quantity Length Thread Head diameter Silver 4 11 0 mm 2 5 mm 5 0 mm ...

Page 116: ... With Recovery Manager you can recover your full factory image if you experience system failure or instability Recovery Manager works from a dedicated recovery partition select models only on the hard drive or from recovery discs you create If your computer includes a solid state drive SSD you may not have a recovery partition Recovery discs have been included for computers that do not have a part...

Page 117: ...ing the Windows System Restore feature and periodically copy them to disc Store personal files in the Documents folder and back up these folders periodically Back up templates stored in their associated programs Save customized settings in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the scre...

Page 118: ...The System Restore window opens 5 Follow the on screen instructions Performing a recovery You can recover only files that you have previously backed up HP recommends that you use Recovery Manager to create an entire drive backup as soon as you set up your computer Recovery Manager software allows you to repair or restore the system if you experience system failure or instability Recovery Manager w...

Page 119: ...ave been included for computers that do not have a partition Use these discs to recover your operating system and software On some models you can perform a recovery from the partition on the hard drive from either the Start button or f11 To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start All Programs Recovery Manager R...

Page 120: ...in assignments 9 1 9 Connector pin assignments Audio in microphone Audio out headphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground ...

Page 121: ...l monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock ...

Page 122: ...ed differential signal TDMS data 1 shield 7 Transition minimized differential signal TDMS data 0 8 Transition minimized differential signal TDMS data 0 shield 9 Transition minimized differential signal TDMS data 0 10 Transition minimized differential signal TDMS clock 11 Transition minimized differential signal TDMS data clock shield 12 Transition minimized differential signal TDMS data clock 13 C...

Page 123: ...nnector pin assignments 9 4 RJ 1 1 modem RJ 45 network Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused ...

Page 124: ...Connector pin assignments 9 5 Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground ...

Page 125: ...Connector pin assignments 9 6 ...

Page 126: ...all countries and regions The requirements listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum curre...

Page 127: ...ent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole groundin...

Page 128: ...ove these components handle them carefully Materials disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www ...

Page 129: ...move all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 ...

Page 130: ...ve the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel ...

Page 131: ...move the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 15 Remove the backlight cables 1 from the clip 2 in the display panel ...

Page 132: ...ove the backlight frame from the display panel ÅWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame ...

Page 133: ...l 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight ...

Page 134: ...s 6 4 Blu ray ROM DVD RW SuperMulti DL Drive product description 1 4 removal 4 9 spare part number 4 8 specifications 6 4 boot options 5 4 boot order 5 4 bottom components 2 8 built in device Bluetooth device radio 2 8 modem 1 4 wireless button 2 3 WLAN device radio 2 8 buttons power 2 3 wireless 2 3 C cables service consideration 4 1 caps lock light 2 2 chipset product description 1 2 CMOS cleari...

Page 135: ...pare part number 4 6 fn key 2 4 front components 2 6 function keys 2 4 G graphics product description 1 2 1 3 grounding equipment 4 4 H hard drive precautions 4 2 product description 1 4 removal 4 10 spare part number 3 6 3 12 4 10 specifications 6 2 hard drive backup 8 2 hard drive bay 2 8 hard drive bracket removal 4 11 hard drive cover illustration 3 4 3 11 removal 4 10 spare part number 3 11 H...

Page 136: ...m lock light 2 2 O operating system product description 1 6 optical drive location 2 7 precautions 4 2 product description 1 4 removal 4 9 spare part number 3 8 3 12 4 7 4 8 specifications 6 3 6 4 optical drive light 2 7 P packaging guidelines 4 3 panel product description 1 3 password clearing 4 4 pin assignments audio in 9 1 audio out 9 1 HDMI 9 3 headphone 9 1 headphone jack 2 6 microphone 9 1 ...

Page 137: ...lity product description 1 6 Setup Utility accessing 5 1 changing the language 5 1 Diagnostics menu 5 4 displaying system information 5 2 exiting 5 3 Main menu 5 3 navigating and selecting 5 2 restoring default settings 5 2 System Configuration menu 5 4 speaker removal 4 36 spare part number 3 5 3 17 4 36 specifications Blu ray ROM DVD RW SuperMulti DL Drive 6 4 display 6 2 DVD RW and CD RW SuperM...

Page 138: ... keys 2 4 Windows logo key 2 4 wireless antenna disconnecting 4 24 location 2 1 spare part number 3 10 Wireless Antenna Kit spare part number 3 10 wireless button 2 3 wireless compartment cover illustration 3 4 3 11 removal 4 15 spare part number 3 11 wireless light 2 2 wireless module compartment 2 8 wireless product description 1 4 1 5 WLAN module compartment cover illustration 3 4 3 11 removal ...

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