HP Compaq Presario CQ32 Maintenance And Service Manual Download Page 1

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Compaq Presario CQ32 Notebook PC
HP G32 Notebook PC

Maintenance and Service Guide

Summary of Contents for Compaq Presario CQ32

Page 1: ...Compaq Presario CQ32 Notebook PC HP G32 Notebook PC Maintenance and Service Guide ...

Page 2: ...on in the United States and other countries Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanyi...

Page 3: ...Sequential part number listing on page 29 and Power connector cable on page 67 Added a newly supported system board to spare parts listings in the following locations Computer major components on page 17 Sequential part number listing on page 29 and System board on page 79 Added newly supported processors to spare parts listings in the following locations Computer major components on page 17 Seque...

Page 4: ...iv MSG revision history ...

Page 5: ...allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety ...

Page 6: ...vi Safety warning notice ...

Page 7: ... 13 Bottom components 13 Wireless antennas 14 Additional hardware components 15 3 Illustrated parts catalog 16 Serial number location 16 Computer major components 17 Display assembly components 25 Plastics Kit 26 Mass storage devices 27 Miscellaneous parts 28 Sequential part number listing 29 4 Removal and replacement procedures 34 Preliminary replacement requirements 34 Tools required 34 Service ...

Page 8: ...61 Speaker assembly 63 Bluetooth module 65 Power connector cable 67 Optical drive connector 69 Power button board 71 Display assembly 73 System board 79 Fan heat sink assembly 81 Processor 84 5 Setup Utility BIOS 86 Starting Setup Utility 86 Using Setup Utility 87 Changing the language of Setup Utility 87 Navigating and selecting in Setup Utility 87 Displaying system information 88 Restoring defau...

Page 9: ...stem restore points 101 When to create restore points 101 Create a system restore point 101 Restore to a previous date and time 102 Performing a recovery 102 Recovering from the recovery discs 102 Recovering from the dedicated recovery partition select models only 103 8 Connector pin assignments 104 Audio out headphone 104 Audio in microphone 104 External monitor 105 RJ 45 network 106 Universal Se...

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Page 11: ...he 520M 2 40 GHz SC turbo 3 MB L3 cache 480M 2 66 GHz SC turbo 3 MB L3 cache 460M 2 53 GHz SC turbo 3 MB L3 cache 450M 2 40 GHz SC turbo 3 MB L3 cache 430M 2 26 GHz SC turbo 3 MB L3 cache Intel Core i3 390M 2 66 GHz 3 MB L3 cache 380M 2 53 GHz 3 MB L3 cache 370M 2 40 GHz 3 MB L3 cache 350M 2 26 GHz 3 MB L3 cache Intel Pentium P6300 2 26 GHz 3 MB L3 cache P6200 2 13 GHz 3 MB L3 cache P6100 2 0 GHz ...

Page 12: ...MHz dual channel memory DDR3 1333 MHz downgraded to DDR3 1066 MHz Supports the following configurations 4 GB 2 GB 2 4 GB 4 GB 1 3 GB 1 GB 1 2 GB 1 2 GB 1 GB 1 2 GB 1 GB 2 1 GB 1 GB 1 Hard drives Supports the following 9 5 mm 6 35 cm 2 5 in SATA hard drives 640 GB 5400 rpm 500 GB 7200 5400 rpm 320 GB 7200 5400 rpm 250 GB 7200 rpm 160 GB 7200 rpm Optical drives Supports the following 12 7 mm 0 50 in...

Page 13: ...eros 54g wireless 802 11 b g n with 2 antennas Broadcom 802 11b g n with 2 antennas Broadcom 802 11b g n 1x1 WiFi 2070 Bluetooth combo half minicard module with 2 antennas Realtek 802 11b g n with 2 antennas Realtek 802 11b g n 1x1 Bluetooth with 2 antennas External media card 5 in 1 Digital Media Slot supports SD MMC MS Mspro xD Supports mini versions of SD MMC and MS Duo with adapter adapter not...

Page 14: ...ault Power requirements 6 cell 55 Wh 2 55 Ah Li ion battery 6 cell 47 Wh 2 2 Ah Li ion battery 1 meter power cord 65 W AC adapter with Smart Pin DC connector 90 W AC adapter with Smart Pin DC connector Security Kensington Security Lock Operating system Preinstalled Windows 7 Home Basic 32 bit FreeDOS Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optic...

Page 15: ...lick Device Manager You can also add hardware or modify device configurations using Device Manager NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Identifying hardware ...

Page 16: ...tions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences select Start Devices and Printers Then right click the icon representing your device and select Mouse settings There is an unmarked scroll zone inside the right edge of the TouchPad To scroll up and down using the TouchPad vertical scroll zone slide your finger up or...

Page 17: ...n Caps lock is on 3 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off Top components 7 ...

Page 18: ... Sleep state briefly press the button to exit Sleep When the computer is in Hibernation briefly press the button to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select Start Control Panel System and Security Power Options...

Page 19: ...h the esc key Press in combination with an Up Down Left or Right arrow key to navigate a page or document 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Navigation keys Navigate using the Up Down Left and Right arrow keys 6 Action keys Execute frequently used system actions Top components 9 ...

Page 20: ...Description 1 Internal microphone Records sound 2 Integrated webcam Records video and captures still photographs 3 Integrated webcam light On The integrated webcam is in use 10 Chapter 2 External component identification ...

Page 21: ...tical drive light Blinking The optical drive is being accessed 2 Optical drive Reads and writes to optical discs 3 USB ports 2 Connect optional USB devices 4 AC adapter battery charging light White The computer is connected to external power and the battery is fully charged Blinking white The computer is in the Sleep state Amber A battery is charging Off The computer is not connected to external p...

Page 22: ...n 3 External monitor port Connects an external VGA monitor or projector 4 RJ 45 network jack Connects a network cable 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio component 6 USB port Connects optional USB devices 7 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or m...

Page 23: ...normal for the internal fan to cycle on and off during routine operation Bottom components Component Description 1 Battery bay Holds the battery 2 Vents 6 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Rear component 13 ...

Page 24: ...place the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Wireless antennas At least 2 antennas send and receive signals from one or more wireless devices These antennas are not visible from the outside of the computer NOTE For optimal transmission keep the areas immediately around the antenna...

Page 25: ...d Connects an AC adapter to an AC outlet 2 AC adapter Converts AC power to DC power 3 Battery Powers the computer when the computer is not plugged into external power Batteries and power cords vary in appearance by country or region Additional hardware components 15 ...

Page 26: ... parts or requesting information provide the computer serial number and model number located in the battery bay of the computer 1 Product name 4 Warranty period 2 Serial number 5 Model description select models 3 Product number 16 Chapter 3 Illustrated parts catalog ...

Page 27: ...Computer major components Computer major components 17 ...

Page 28: ...stem board includes replacement thermal material with 1 GB discrete graphics memory 615842 001 System board Park XT includes replacement thermal material with 1 GB discrete graphics memory 635226 001 System board Park S3 Pro includes replacement thermal material with 1 GB discrete graphics memory 635227 001 9 Processor includes replacement thermal material Intel Core i5 processors Dual Core 580M 2...

Page 29: ...ea Bissa Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Korea South Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Nether Antilles French Guiana Aruba British Virgin Islands Bermuda Syria Guadeloupe Liechtenstein Lithuania Luxembourg Macedonia Madagaascar Malawi Malaysia Maldives Mali Malta ...

Page 30: ...Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde Cayman Islands Central African Republic Chad Chile People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia G...

Page 31: ...n Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Martinique Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta Marshall Islands Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pa...

Page 32: ... Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Niger...

Page 33: ...a Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay Peru the Philippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somal...

Page 34: ...320 GB 7200 rpm includes hard drive bracket 608013 001 250 GB 7200 rpm includes hard drive bracket 608012 001 160 GB 7200 rpm includes hard drive bracket 608011 001 20 Optical drive 12 7 mm SATA fixed DVD RW SuperMulti DL Drive with LightScribe 608021 001 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 608022 001 24 Chapter 3 Illustrated parts catalog ...

Page 35: ...y bezel includes Mylar screw covers For use in Compaq Presario CQ32 branded computers 608020 001 For use in HP G32 branded computers 628918 001 2 Webcam module 608031 001 3 Display panel Brightview high definition 33 78 cm 13 3 in 608019 001 Display assembly components 25 ...

Page 36: ... 8 Display enclosure For use in Compaq Presario CQ32 branded computers 608007 001 For use in HP G32 branded computers 628919 001 Plastics Kit Item Description Spare part number Plastics kit 608023 001 1 Wireless memory module mini card compartment cover includes captive screw 2 Hard drive bay cover includes captive screws 26 Chapter 3 Illustrated parts catalog ...

Page 37: ... Misc Cable Kit spare part number 608009 001 640 GB 5400 rpm requires hard drive hardware kit 608015 001 631160 001 500 GB 7200 rpm includes hard drive bracket 634919 001 320 GB 7200 rpm includes hard drive bracket 608013 001 250 GB 7200 rpm includes hard drive bracket 608012 001 160 GB 7200 rpm includes hard drive bracket 608011 001 Hard Drive Hardware Kit includes retention screws bracket screws...

Page 38: ... AA1 RTC battery 449137 001 Rubber Feet Kit 608228 001 Misc cable kit includes Bluetooth module cable and hard drive cable 608009 001 Screw Kit Phillips M2 0 3 0 screw Phillips M2 0 4 0 screw Phillips M2 5 3 0 broadhead screw Phillips M2 5 4 0 screw Phillips M2 5 5 0 screw Phillips M2 5 7 0 screw Phillips M2 5 8 0 screw Phillips M3 0 3 0 screw 608026 001 28 Chapter 3 Illustrated parts catalog ...

Page 39: ...f Moldova Romania Rwanda Samoa San Marino Sao tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Gren Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenis...

Page 40: ...5Ah Li ion battery 593836 001 Broadcom 4313AGN 802 11a b g draft n WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Ca...

Page 41: ...sia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay the US Virgin Islands the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 602992 001 Realink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia...

Page 42: ...esario CQ32 computers 608021 001 DVD RW SuperMulti DL Drive with LightScribe 608022 001 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 608023 001 Plastics kit with hard drive compartment cover and memory wireless compartment cover 608026 001 Screw Kit 608027 001 Speaker assembly includes cable 608029 001 System board with 512 MB of discrete graphics memory includes replacement thermal m...

Page 43: ...e in HP G32 branded computers 628919 001 Display enclosure for use in HP G32 branded computers 628920 001 33 78 cm 13 3 in WXGA Brightview display assembly for use in HP G32 branded computers 631160 001 640 GB 5400 rpm hard drive requires hard drive hardware kit 608015 001 634692 001 Intel Core i3 390M Dual Core processor 2 66 GHz 3 MB L3 cache 634693 001 Intel Core i5 480M Dual Core processor 2 6...

Page 44: ...e some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only...

Page 45: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 46: ...ep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The follo...

Page 47: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 48: ...ween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Non conductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 49: ...echnical support Product name 1 This is the product name affixed to the front of the computer Serial number s n 2 This is an alphanumeric identifier that is unique to each product Part number Product number p n 3 This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed Warranty per...

Page 50: ...ption Spare part number Rubber Feet Kit 608228 001 The computer feet are adhesive backed rubber pads The feet attach to the base enclosure in the locations illustrated below 40 Chapter 4 Removal and replacement procedures ...

Page 51: ...ter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery release latch 1 to release the battery 3 Pivot the battery 2 upward and lift it out of the computer 3 To insert the battery insert the rear edge of the battery...

Page 52: ...down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 Remove the memory module 1 Turn the computer upside down with the front toward you 2 Remove the Phillips PM2 5 5 0...

Page 53: ...over is included in the Plastics Kit spare part number 608023 001 4 Spread the retaining tabs 1 on each side of the memory module slot to release the memory module The edge of the module opposite the slot rises away from the computer Component replacement procedures 43 ...

Page 54: ... away from the slot at an angle NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module 44 Chapter 4 Removal and replacement procedures ...

Page 55: ...devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Hard drive cover see Hard drive on page 51 Remove the RTC battery 1 Turn the system board upside down 2 Release the RTC battery from the clips on the system board 1 3 Remov...

Page 56: ...Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia Solomon Islands Somalia South Africa Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Gren Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Timor East Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda United Arab Emirates United Kingdom Uruguay Uzbekist...

Page 57: ...s Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 593533 001 Broadcom 4313AGN 802 11a b g draft n WiFi Adapter For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Vi...

Page 58: ...ds the United States Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 600370 001 Realink RT3090BC4 802 11b g n 11 WiFi and Bluetooth 2 1 EDR Combo Adapter For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovin...

Page 59: ... cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the memory wireless module compartment cover see Memory module on page 42 Remove the WLAN module 1 Turn the computer upside down with the front toward you 2 Disconnect the two WLAN antenna cables 1 from the WLAN module 3 Remove the two Phillips PM2 0 4 0 screws 2 that ...

Page 60: ...y that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion into the WLAN module slot Reverse this procedure to install a WLAN module 50 Chapter 4 Rem...

Page 61: ...e removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from...

Page 62: ...ard drive cover is included in the Plastics Kit spare part number 608023 001 4 Disconnect the hard drive cable from the system board 1 5 Remove the four Phillips PM2 5 8 0 screws 2 that secure the hard drive to the computer 52 Chapter 4 Removal and replacement procedures ...

Page 63: ... necessary to replace the hard drive bracket remove the four Phillips PM3 0 3 0 screws 1 that secure the hard drive bracket to the hard drive 8 Lift the bracket 2 straight up and off the hard drive Reverse this procedure to install the hard drive Component replacement procedures 53 ...

Page 64: ...let and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the memory wireless module compartment cover see Memory module on page 42 6 Remove the hard drive cover see Hard drive on page 51 Remove the optical drive 1 Position the computer upside down with the front toward you 2 Remove the Phillips PM2 5x5 0 screw 1 that secures the optical drive to...

Page 65: ...d then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the following components a Battery see Battery on page 41 b Hard drive see Hard drive on page 51 c Optical drive see Optical drive on ...

Page 66: ...ver to the base enclosure 1 2 rubber feet 2 2 Phillips PM2 0 3 0 screws in optical drive bay 3 2 Phillips PM2 5 5 0 screws in hard drive bay 4 10 Phillips PM2 5 8 0 screws 2 of the screws are under the feet 56 Chapter 4 Removal and replacement procedures ...

Page 67: ...r as possible 6 Pry up the edges of the top cover 1 and then lift it up off the base enclosure 2 enough to gain access to the cables 7 Release the ZIF connector to which the TouchPad cable is connected and disconnect the cable from the system board 1 Component replacement procedures 57 ...

Page 68: ... the TouchPad button board cable is connected and disconnect the cable from the system board 2 9 Remove the top cover from the base enclosure Reverse this procedure to install the top cover 58 Chapter 4 Removal and replacement procedures ...

Page 69: ...t all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the memory wireless compartment cover see Memory module on page 42 6 Remove the hard drive cover see Hard drive on page 51 7 Remove the top cover see ...

Page 70: ... to edges of the keyboard from the top cover 1 and the lift the top of the keyboard up from the top cover 2 4 Slide the keyboard cable through the slot in the top cover 3 Reverse this procedure to install the keyboard 60 Chapter 4 Removal and replacement procedures ...

Page 71: ...rom the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Hard drive see Hard drive on page 51 b Optical drive see Optical drive on page 54 c Top cover see Top cover on page 55 Remove the USB board 1 Position the computer upright with the right side toward you 2 If necessary move the power connector cable ...

Page 72: ...5 Lift the USB board 3 straight up to remove it from the computer Reverse this procedure to install the USB board 62 Chapter 4 Removal and replacement procedures ...

Page 73: ...rom the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Optical drive see Optical drive on page 54 b Keyboard see Keyboard on page 59 c Top cover see Top cover on page 55 Remove the speaker assembly 1 Position the computer upright with the front toward you 2 Remove the tape that secures the cable to the system board 1 3 Disconnect the speaker cable from the...

Page 74: ...7 Lift the right speaker 6 straight up to remove it from the base enclosure Reverse this procedure to install the speaker assembly 64 Chapter 4 Removal and replacement procedures ...

Page 75: ...s connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Hard drive see Hard drive on page 51 b Optical drive see Optical drive on page 54 c Top cover see Top cover on page 55 Remove the Bluetooth modu...

Page 76: ...ll the clip that holds the Bluetooth module 3 and then remove the module from the base enclosure 4 Reverse the above procedure to install the Bluetooth module 66 Chapter 4 Removal and replacement procedures ...

Page 77: ...first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Hard drive see Hard drive on page 51 b Optical drive see Optical drive on page 54 c Top cover see Top cover on page 55 Remove the power connector cable 1 Turn the computer upright with the right side toward you 2 Dis...

Page 78: ...5 Remove the power connector 4 from the base enclosure Reverse this procedure to install the power connector cable 68 Chapter 4 Removal and replacement procedures ...

Page 79: ...and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Hard drive see Hard drive on page 51 b Optical drive see Optical drive on page 54 c Top cover see Top cover on page 55 d USB board USB board on page 61 e Speaker assembly Speaker assembly on page 63 Remove the optical drive connector 1 Turn the computer upright with ...

Page 80: ...6 Remove the optical drive connector assembly 5 from the base enclosure Reverse this procedure to install the optical drive connector 70 Chapter 4 Removal and replacement procedures ...

Page 81: ...er by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 41 5 Remove the following components a Hard drive see Hard drive on page 51 b Optical drive see Optical drive on page 54 c Top cover see Top cover on page 55 d Speaker assembly Speaker assembly on page 63 Remove the power button board 1 Turn the com...

Page 82: ...4 Remove the power button board 3 Reverse this procedure to install the power button board 72 Chapter 4 Removal and replacement procedures ...

Page 83: ...ee Battery on page 41 5 Disconnect the wireless antenna cables from the WLAN module see WLAN module on page 46 6 Remove the following components a Optical drive see Optical drive on page 54 b WLAN module see WLAN module on page 46 c Top cover see Top cover on page 55 d USB board USB board on page 61 Remove the display assembly 1 Turn the computer display side up with the front toward you 2 Open th...

Page 84: ...ollowing screw covers and screws 1 Two Mylar screw covers on the display bezel bottom edge 2 Two Phillips PM2 5 4 0 screws 8 Flex the inside edge of the top 1 the left and right sides 2 and the bottom 3 of the display bezel until the bezel disengages from the display back cover 74 Chapter 4 Removal and replacement procedures ...

Page 85: ... the webcam module connector 1 disconnect the webcam cable 2 from the module and lift the webcam left side first to disengage the double sided tape on the display back cover 3 The webcam is available using spare part number 608031 001 11 If it is necessary to replace the display panel remove the two Phillips PM2 5 3 0 broadhead screws 1 and the two Phillips PM2 5 4 0 screws 2 that secure the displ...

Page 86: ... the display cable follow these steps a Turn the display panel upside down in front of you b Disengage the webcam cable from the glue securing it to the back of the display 1 c Peel back the tape that secures the display cable to the display 2 d Disconnect the display cable from the display 3 e Remove the display cable from the display 4 76 Chapter 4 Removal and replacement procedures ...

Page 87: ...the hinges to the display 15 Remove the display hinges 2 from the display Display hinges are available using spare part number 608016 001 16 If it is necessary to replace the wireless antennas and cables remove the adhesive strip 1 that secures each antenna to the display back cover 17 Remove the antennas 2 from the clips 3 built into the display enclosure Component replacement procedures 77 ...

Page 88: ... from the display enclosure The wireless antennas and cables are included in the display cable kit spare part number 608272 001 Reverse this procedure to reassemble and install the display assembly 78 Chapter 4 Removal and replacement procedures ...

Page 89: ... heat sink assembly on page 81 Processor see Processor on page 84 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging ...

Page 90: ...oard to the computer 3 Loosen the captive screw in the fan sink 2 that secures the system board 4 Lift the right side of the system board 3 5 Release the system board by sliding it to the right at an angle 4 until the connectors on the left side of the system board clear the base enclosure and then remove the system board Reverse the preceding procedure to install the system board 80 Chapter 4 Rem...

Page 91: ...sink assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the compute...

Page 92: ...that secure the fan heat sink assembly to the system board NOTE Due to the adhesive quality of the thermal material located between the fan heat sink assembly and system board components it may be necessary to move the fan heat sink assembly from side to side to detach the assembly 82 Chapter 4 Removal and replacement procedures ...

Page 93: ...e fan heat sink assembly is removed Thermal pads and thermal paste must be installed on all surfaces before the fan heat sink assembly is reinstalled NOTE Thermal pads and thermal paste are included with all fan heat sink assembly system board and processor spare part kits The following illustration shows the locations for thermal material Reverse this procedure to install the fan heat sink assemb...

Page 94: ...0M Dual Core 2 40 GHz 3 MB L3 cache 613584 001 Intel Core i3 350M Dual Core 2 26 GHz 3 MB L3 cache 597623 001 Intel Pentium P6300 processor 2 66 GHz 3 MB L3 cache 635500 001 Intel Pentium P6200 processor 2 13 GHz 3 MB L3 cache 625831 001 Intel Pentium P6100 processor 2 0 GHz 3 MB L3 cache 613587 001 Intel Pentium P6000 1 86 MHz 3 MB L3 cache 613586 001 Before removing the processor follow these st...

Page 95: ... heat sink assembly see Fan heat sink assembly on page 81 Remove the processor 1 Turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Lift the processor 2 straight up and remove it NOTE The gold triangle 3 on the processor must be aligned with the triangle icon 4 embossed on the processor socket when you install the processor Reverse this procedure to install ...

Page 96: ...and other preferences To start Setup Utility Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press esc ...

Page 97: ...iguration Language and then press enter 3 Use the arrow keys to select a language and then press enter 4 When a confirmation prompt with your language selected is displayed press enter 5 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter Your change goes into effect immediately Navigating and selecting in Setup Utility Because Setu...

Page 98: ...ault settings in Setup Utility The following procedure explains how to restore Setup Utility default settings If Setup Utility is not already running begin at step 1 If Setup Utility is already running begin at step 2 1 Open Setup Utility by turning on or restarting the computer While the Press the ESC key for Startup Menu message is displayed in the lower left corner of the screen press f10 or Op...

Page 99: ...ges and then press enter After either choice the computer restarts in Windows Setup Utility menus The menu tables in this section provide an overview of Setup Utility options NOTE Some of the Setup Utility menu items listed in this chapter may not be supported by your computer Main menu Select To do this System information View and change the system time and date View identification information ab...

Page 100: ... Enable disable Card Reader 1394 Power Saving Fan Always On Enabled disable Fan Always On When enabled the computer fan will always be on Action Keys Mode Enable disable Action Keys Mode Boot Options Set the following boot options POST hotkey delay sec Set the delay for the f1 f2 f9 f10 f11 and f12 functions of Setup Utility in intervals of 5 seconds each 0 5 10 15 20 CD ROM Boot Enable disable bo...

Page 101: ...he hard drive NOTE On models with two hard drives this menu option is called the Primary Hard Disk Self Test Secondary Hard Disk Self Test select models only Run a comprehensive self test on a secondary hard drive Memory Test Run a diagnostic test on the system memory Setup Utility menus 91 ...

Page 102: ... writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for p...

Page 103: ...68 HD Weight 350 g 0 77 lbs Contrast ratio 500 1 typical BV 300 1 typical AG Luminance 200 nits typical Luminance uniformity 1 4 typical 1 6 max Lifetime 1 2 luminance 12 000 hours Backlight LED Response time 16 ms typical Surface treatment AG BV Total power consumption 3 5 W Viewing angle SVA 33 78 cm 13 3 in display specifications 93 ...

Page 104: ... ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 312 581 808 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and...

Page 105: ...RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD 230 ms CD 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer...

Page 106: ... R HD DVD R for Dual Layer HD DVD RW CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X ...

Page 107: ...nge the resource settings in Device Manager to be sure each setting is unique CAUTION Improperly changing resource settings can disable your hardware and cause your computer to malfunction or become inoperable Only users who have expert knowledge of computer hardware and hardware configurations should change resource settings To view resource settings in Windows 7 1 Select Start Computer 2 Click S...

Page 108: ...erating system feature System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state Recovering a program or driver Recovery Manager software feature This feature helps you reinstall a program or driver without performing a full system recovery Performing a full system recovery Recovery Manager software feature With Recovery Manager y...

Page 109: ...s a hub You will need high quality DVD R DVD R BD R writable Blu ray or CD R discs All these discs are purchased separately DVDs and BDs have a much higher capacity than CDs If you use CDs up to 20 discs may be required whereas only a few DVDs or BDs are required NOTE Read write discs such as CD RW DVD RW double layer DVD R and BD RE rewritable Blu ray discs are not compatible with the Recovery Ma...

Page 110: ... shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document follow these steps 1 Display the screen 2 Copy the screen To copy only the active window press alt prt sc To copy the entire screen press prt sc 3 Open a word processing document and then select Edit Paste 4 Save the document You can back ...

Page 111: ...ore point allows you to save and name a snapshot of your hard drive at a specific point in time You can then recover back to that point if you want to reverse subsequent changes made to your system NOTE Recovering to an earlier restore point does not affect data files saved or e mails created since the last restore point You also can create additional restore points to provide increased protection...

Page 112: ... a dedicated recovery partition select models only on the hard drive However if your computer includes a solid state drive SSD you may not have a recovery partition If that is the case recovery discs have been included with your computer Use these discs to recover your operating system and software NOTE Windows has its own built in repair features such as System Restore If you have not already tri...

Page 113: ... hard drive accessed by pressing either the Start button or f11 This restores the computer to its factory condition To restore the system from the partition follow these steps 1 Access Recovery Manager in either of the following ways Select Start All Programs Recovery Manager Recovery Manager or Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message...

Page 114: ...assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 104 Chapter 8 Connector pin assignments ...

Page 115: ...d analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 105 ...

Page 116: ... 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 106 Chapter 8 Connector pin assignments ...

Page 117: ... data 2 4 TMDS data 1 5 TMDS data 1shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 CEC 14 No connect 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 20 Shell HDMI 107 ...

Page 118: ...ements listed below are applicable to all countries or regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal ...

Page 119: ...t be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard ...

Page 120: ...al handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This section provides general disassembly instructions for display assemblies Specific instructions for your computer may vary The display assembly mus...

Page 121: ... covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 111 ...

Page 122: ...y to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame 112 Chapter 10 Recycling ...

Page 123: ...the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up Display 113 ...

Page 124: ...rn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel 114 Chapter 10 Recycling ...

Page 125: ... the LCD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 115 ...

Page 126: ...uetooth module removal 65 spare part number 23 29 65 Bluetooth module cable spare part number 23 65 boot options 90 boot order 90 button sound 90 buttons power 8 TouchPad right left 6 C cables service considerations 35 camera module removal 75 spare part number 75 camera product description 3 caps lock light identifying 7 Card Reader Power Saving 90 changing the language of Setup Utility 87 chipse...

Page 127: ...nding equipment and methods 38 H hard drive precautions 35 product description 2 removal 51 spare part number 32 spare part numbers 23 27 51 specifications 94 hard drive bay identifying 14 hard drive cable spare part number 23 27 32 51 hard drive cover illustrated 26 removal 52 hard drive hardware kit spare part number 27 hard drive hardware kit spare part number spare part number 32 hard drive se...

Page 128: ...3 camera 3 chipset 1 display panel 2 Ethernet 3 external media cards 3 graphics 2 hard drives 2 keyboard 4 memory module 2 microphone 3 operating system 4 optical drives 2 pointing devices 4 ports 3 power requirements 4 processors 1 product name 1 security 4 serviceability 4 wireless 3 product name 1 R recovering a program or driver 98 from the dedicated recovery partition 103 from the recovery di...

Page 129: ...tor 6 TouchPad zone identifying 6 transporting guidelines 37 U USB board removal 61 spare part number 18 61 USB ports identifying 11 12 pin assignments 106 using Setup Utility 87 using system restore 101 V vents identifying 12 13 Virtualization Technology 90 W webcam light identifying 10 webcam module removal 75 spare part number 25 32 webcam identifying 10 Windows applications key identifying 9 W...

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