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Hardware Reference Guide

www.hp.com

C–1

C

Battery Replacement

The battery that comes with the computer provides power to the 
real-time clock. When replacing the battery, use a battery equivalent 
to the battery originally installed in the computer. The computer 
comes with a 3-volt lithium coin cell battery.

The lifetime of the lithium battery can be extended by plugging the 
computer into a live AC wall socket. The lithium battery is only used 
when the computer is NOT connected to AC power.

Å

WARNING: 

The computer contains an internal lithium manganese dioxide 

battery. There is a risk of fire and burns if the battery is not handled properly. To 
reduce the risk of personal injury:

Do not attempt to recharge the battery.

Do not expose to temperatures higher than 60°C (140ºF).

Do not disassemble, crush, puncture, short external contacts, or 
dispose of in fire or water.

Replace the battery only with the HP spare designated for this product.

Ä

CAUTION: 

Before replacing the battery, it is important to back up the 

computer CMOS settings. When the battery is removed or replaced, the 
CMOS settings will be cleared. Refer to the 

Troubleshooting Guide

 on the 

Documentation 

CD for information on backing up the CMOS settings.

N

Batteries, battery packs, and accumulators should not be disposed of 
together with the general household waste. In order to forward them to 
recycling or proper disposal, please use the public collection system or 
return them to HP, their authorized partners, or their agents.

Summary of Contents for Compaq dc5000 series

Page 1: ...Hardware Reference Guide HP Compaq Business Desktop dc5000 Microtower Model Document Part Number 359512 001 January 2004 This guide provides basic information for upgrading this computer model ...

Page 2: ...hing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company Å WARNING Text...

Page 3: ...ation 1 6 2 Hardware Upgrades Serviceability Features 2 1 Warnings and Cautions 2 1 Removing the Computer Access Panel and Front Bezel 2 2 Installing Additional Memory 2 5 DIMMs 2 5 DDR SDRAM DIMMs 2 5 DIMM Sockets 2 6 Installing DDR SDRAM DIMMs 2 8 Replacing or Upgrading a Drive 2 10 Locating Drive Positions 2 10 Removing a Drive 2 11 Replacing a Drive 2 14 Removing or Installing an Expansion Car...

Page 4: ...placement D Security Lock Provisions Installing a Security Lock D 1 E Port Security Bracket Installing the Port Security Bracket E 1 Removing the Port Security Bracket E 5 F Electrostatic Discharge Preventing Electrostatic Damage F 1 Grounding Methods F 1 G Routine Computer Care and Shipping Preparation Routine Computer Care G 1 Optical Drive Precautions G 2 Operation G 2 Cleaning G 2 Safety G 2 S...

Page 5: ...mpaq Microtower features may vary depending on the model For a complete listing of the hardware and software installed in the computer run the Diagnostics for Windows utility Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation CD Microtower Configuration ...

Page 6: ...ives CD ROM CD R RW DVD ROM DVD R RW or CD RW DVD Combo Drive 7 Optical Drive Eject Buttons 2 Optical Drive Activity Lights 8 Power Button 3 Diskette Drive optional 9 Power On Light 4 Diskette Drive Activity Light optional Hard Drive Activity Light 5 Diskette Eject Button optional q Headphone Jack 6 USB Universal Serial Bus Ports w Microphone Connector ...

Page 7: ...rsal Serial Bus USB q j Line In Audio Connector 6 m Serial Connector w g Microphone Connector Arrangement and number of connectors may vary by model When a PCI graphics card is installed the connectors on the card and the system board may be used at the same time Some settings may need to be changed in F10 setup to use both connectors In F10 setup go to Advanced PCI VGA Configuration to change the...

Page 8: ...board settings Num Lock Caps Lock and Scroll Lock 4 Numeric Keys Work like a calculator keypad 5 Arrow Keys Used to navigate through a document or Web site These keys allow you to move left right up and down using the keyboard instead of the mouse 6 Ctrl Key Used in combination with another key its effect depends on the application software you are using 7 Application Key Used like the right mouse...

Page 9: ...graphic regions Keyboard Components Continued Windows Logo Key Functions Windows Logo Key Displays or hides the Start menu Windows Logo Key d Displays the Desktop Windows Logo Key m Minimizes all open applications Shift Windows Logo Key m Undoes Minimize All Windows Logo Key e Launches My Computer Windows Logo Key f Launches Find Document Windows Logo Key Ctrl f Launches Find Computer Windows Logo...

Page 10: ...of a mouse The functions assigned to each mouse button depend on the software applications you are using Serial Number Location Each computer has a unique serial number that is located on the top cover of the computer Keep this number available for use when contacting HP customer service for assistance Serial Number Location ...

Page 11: ...cord from the wall outlet and allow the internal system components to cool before touching Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications telephone connectors into the network interface controller NIC receptacles Ä CAUTION Static electricity can damage the electrical components of the computer or optional equipment Before beginning t...

Page 12: ...r properly through the operating system and turn off any external devices 2 Disconnect the power cord from the power outlet 1 and the computer 2 and disconnect any external devices Disconnecting the Power Cable Ä CAUTION Before removing the computer access panel ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet ...

Page 13: ...secures the access panel to the computer chassis 4 Slide the access panel 2 back about 1 inch 2 5 cm then lift it off the unit You may want to lay the computer on its side to install internal parts Be sure the side with the access panel and pull grip is facing up Removing the Computer Access Panel ...

Page 14: ...ence Guide Hardware Upgrades 5 To remove the front bezel press down on all three tabs on the left side of the bezel 1 then rotate the bezel off the chassis 2 beginning with the left side then the right side Removing the Front Bezel ...

Page 15: ... performing dual channel mode DDR SDRAM DIMMs For proper system operation if the computer supports DDR SDRAM DIMMs the DIMMs must be industry standard 184 pin unbuffered PC2100 266 MHz PC2700 333 MHz or PC3200 400 MHz compliant 2 5 volt DDR SDRAM DIMMs The DDR SDRAM DIMMs must also support CAS latency 2 or 2 5 CL 2 or CL 2 5 contain the mandatory JEDEC SPD information In addition the computer supp...

Page 16: ...ermined by the slowest DIMM in the system For example if the system is populated with a DIMM that is 266 MHz and a second DIMM that is 333 MHz the system will run at the slower of the two speeds In dual channel mode all DIMMs must be identically matched DIMMs in the XMM1 and XMM3 black sockets must be identical DIMMs in the XMM2 and XMM4 blue sockets must also be identical Therefore if you have on...

Page 17: ...The sockets are labeled XMM1 XMM2 XMM3 and XMM4 Sockets XMM1 and XMM2 operate in memory channel A Sockets XMM3 and XMM4 operate in memory channel B DIMM Socket Locations Item Description Socket Color 1 DIMM socket XMM4 Channel B Blue 2 DIMM socket XMM3 Channel B Black 3 DIMM socket XMM2 Channel A Blue 4 DIMM socket XMM1 Channel A Black ...

Page 18: ... Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more informations refer to Appendix F Electrostatic Discharge Ä CAUTION When handling a memory module be careful not to touch any of the contacts Doing so may damage the module 1 Turn off the computer properly through the operating system and turn off any external...

Page 19: ...he system will not operate in dual channel mode Installing a DIMM A memory module can be installed in only one way Match the notch on the module with the tab on the memory socket 4 Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 5 Repeat steps 4 and 5 to install any additional modules 6 Replace t...

Page 20: ...AUTION Make sure you back up your personal files on the hard drive to an external storage device such as a CD before removing the hard drive Failure to do so will result in data loss After replacing the primary hard drive you will need to run the Restore Plus CD to load the HP factory installed files Locating Drive Positions Drive Positions 1 Two 5 25 inch half height bays for optional drives 2 Tw...

Page 21: ...perating system and turn off any external devices Disconnect the power cord from the power outlet and disconnect any external devices 2 Remove the access panel and front bezel 3 Disconnect the power and data cables from the back of the drive as indicated in the following illustrations Disconnecting the Optical Drive Cables ...

Page 22: ...2 12 www hp com Hardware Reference Guide Hardware Upgrades Disconnecting the Diskette Drive Cables Disconnecting the Hard Drive Cables ...

Page 23: ...bs secures the drives in the drive bay Lift the release tab on the latch drive bracket 1 for the drive you want to remove then slide the drive from its drive bay 2 Removing the Drives 5 Remove the four guide screws two on each side from the old drive You will need these screws to install a new drive ...

Page 24: ...icity While handling a drive avoid touching the connector For more information about preventing electrostatic damage refer to Appendix F Electrostatic Discharge Handle a drive carefully do not drop it Do not use excessive force when inserting a drive Avoid exposing a hard drive to liquids temperature extremes or products that have magnetic fields such as monitors or speakers le Only parallel advan...

Page 25: ...ere are a total of eight extra guide screws on the front of the chassis under the bezel Four have 6 32 standard threads and four have M3 metric threads Standard screws are used for hard drives and have a silver finish Metric screws are used for all other drives and have a black finish Make sure to install the appropriate guide screws into the drive 2 Slide the drive into the drive bay making sure ...

Page 26: ...m Hardware Reference Guide Hardware Upgrades 3 Reconnect the power and data cables to the drive as indicated in the following illustrations Reconnecting the Optical Drive Cables Reconnecting the Diskette Drive Cables ...

Page 27: ...Hardware Reference Guide www hp com 2 17 Hardware Upgrades Reconnecting the Hard Drive Cables ...

Page 28: ... a PATA hard drive that is not automatically recognized by the computer see Appendix B PATA Hard Drive Installation Guidelines If you replaced the primary hard drive insert the Restore Plus CD to restore the operating system software drivers and or any software applications that were preinstalled on the computer from HP Follow the instructions in the guide included with the restore CD When the res...

Page 29: ...ternal devices 2 Remove the access panel and lay the computer on its side with the opening to internal parts where the access panel was located facing up 3 On the rear of the computer a sliding slot cover lock secures the expansion card brackets and expansion slot covers in place Slide the slot cover lock away from the brackets so that they are no longer secured by the lock Releasing the Slot Cove...

Page 30: ... frame Be sure not to scrape the card against the other components Removing an Expansion Card from a Standard Expansion Socket 6 If not replacing the old expansion card with a new expansion card install an expansion slot cover to close the open slot Insert the metal slot cover in the opened slot and slide the slot cover lock down to secure the slot cover in place Ä CAUTION After removing an expans...

Page 31: ...t on the card is aligned with the open slot on the rear of the chassis 1 Gently press the card straight down into the expansion slot on the system board 2 Replacing or Adding an Expansion Card When installing an expansion card press firmly on the card so that the whole connector seats properly in the expansion card slot 8 If you are replacing an expansion card store the old card in the anti static...

Page 32: ...ansion card bracket against the chassis slide the slot cover lock down toward the expansion card brackets and slot covers to secure them in place Securing the Expansion Cards and Slot Covers 10 Complete the procedure described in the Reassembling the Computer section of this chapter ...

Page 33: ...osition the chassis in the upright position Insert the three hooks on the right side of the bezel 1 into the rectangular holes on the chassis then rotate the bezel into place so that the three tabs on the left side of the bezel snap into the slots on the chassis 2 Replacing the Front Bezel ...

Page 34: ...are Upgrades 2 Place the side access panel in the proper position on the chassis and slide it into place 1 Ensure that the hole for the thumbscrew is aligned with the hole in the chassis and tighten the thumbscrew 2 Replacing the Side Access Panel ...

Page 35: ...lectrical outlet 2 Reconnecting the Power Cable 4 Reconnect all peripheral devices to the computer Å WARNING To reduce the risk of electrical shock fire or damage to the equipment do not plug telecommunications or telephone connectors into the network interface controller NIC ports 5 Turn on the computer by pressing the power button ...

Page 36: ...2 26 www hp com Hardware Reference Guide Hardware Upgrades ...

Page 37: ...n 6 88 in 16 5 in 36 8 cm 17 5 cm 42 0 cm Approximate Weight 23 8 lb 10 82 kg Temperature Range Operating Nonoperating 50 to 95 F 22 to 140 F 10 to 35 C 30 to 60 C Relative Humidity noncondensing Operating Nonoperating 10 90 5 95 10 90 5 95 Maximum Altitude unpressurized Operating Nonoperating 10 000 ft 30 000 ft 3048 m 9144 m Heat Dissipation Maximum Typical 1260 BTU hr 256 BTU hr 317 kg cal hr 6...

Page 38: ...Setting 115 V 230 V Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency 90 132 VAC 100 127 VAC 50 60 Hz 180 264 VAC 200 240 VAC 50 60 Hz Power Output 240 W 240 W Rated Input Current maximum 6 A 100 VAC 3 A 200 VAC HP Compaq dc5000 Microtower Continued ...

Page 39: ... 0 is the drive connected to the cable s end connector applies only to 80 conductor ATA cables See Guidelines for Installing PATA Drives in this appendix for an example of an PATA cable HP hard drives ship with jumpers preset to cable select mode therefore no jumper setting changes on the existing or optional drives are required If you purchase a third party hard drive refer to the documentation i...

Page 40: ...e 1 80 Conductor PATA Cable For optimal performance connect hard drives to the primary controller Connect expansion devices such as ATA optical drives and tape drives to the secondary controller Install either a third height or a half height drive into a half height bay Install guide screws to ensure that the drive lines up correctly in the drive cage Hard drives use 6 32 standard guide screws Fou...

Page 41: ...d Drive Installation Guidelines If you have only one device make sure to connect it to the Device 0 connector If you connect it to the Device 1 connector the system will not recognize the device and you may receive a no fixed disk found error message ...

Page 42: ...B 4 www hp com Hardware Reference Guide PATA Hard Drive Installation Guidelines ...

Page 43: ...ly To reduce the risk of personal injury Do not attempt to recharge the battery Do not expose to temperatures higher than 60 C 140ºF Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace the battery only with the HP spare designated for this product Ä CAUTION Before replacing the battery it is important to back up the computer CMOS settings When the batte...

Page 44: ...connect the power cord from the power outlet and disconnect any external devices Then remove the computer access panel It may be necessary to remove an expansion card to gain access to the battery 2 Locate the battery and battery holder on the system board 3 Depending on the type of battery holder on the system board complete the following instructions to replace the battery Type 1 a Lift the batt...

Page 45: ... www hp com C 3 Battery Replacement Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery b When the battery pops up lift it out Removing a Coin Cell Battery Type 2 ...

Page 46: ... snaps over the other edge of the battery Replacing a Coin Cell Battery Type 2 After the battery has been replaced use the following steps to complete this procedure 4 Replace the computer access panel 5 Plug in the computer and turn on power to the computer 6 Reset the date and time your passwords and any special system setups using Computer Setup Refer to the Computer Setup F10 Utility Guide on ...

Page 47: ...ference Guide www hp com D 1 D Security Lock Provisions Installing a Security Lock The security locks displayed below and on the following page can be used to secure the Microtower computer Installing a Cable Lock ...

Page 48: ...D 2 www hp com Hardware Reference Guide Security Lock Provisions I Installing a Padlock ...

Page 49: ...ww hp com E 1 E Port Security Bracket Installing the Port Security Bracket 1 Insert the tabs on the bottom half of the port security bracket into the slots on the back of the chassis 1 and rotate the bracket toward the chassis 2 ...

Page 50: ...E 2 www hp com Hardware Reference Guide Port Security Bracket 2 Connect the cables to the computer ...

Page 51: ...Hardware Reference Guide www hp com E 3 Port Security Bracket 3 Position the top of the port security bracket over the cables 1 and rotate the bracket into place 2 ...

Page 52: ...E 4 www hp com Hardware Reference Guide Port Security Bracket 4 The illustration below shows the proper installation ...

Page 53: ...p com E 5 Port Security Bracket Removing the Port Security Bracket 1 Loosen the captive thumbscrew 1 that secures the access panel to the computer chassis 2 Slide the access panel 2 back about 1 inch 2 5 cm then lift it off the unit ...

Page 54: ...E 6 www hp com Hardware Reference Guide Port Security Bracket 3 Push in on the tabs 1 and rotate the top of the bracket away from the computer 2 ...

Page 55: ...Hardware Reference Guide www hp com E 7 Port Security Bracket 4 Disconnect the cables from the computer ...

Page 56: ...E 8 www hp com Hardware Reference Guide Port Security Bracket 5 Push on the tabs to release the bottom of the bracket from the chassis 1 Rotate the bracket away from the chassis 2 ...

Page 57: ...n their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding Methods There are several methods for grounding Use one or more of the following methods when handling or installing electrost...

Page 58: ...ive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding contact an HP authorized dealer reseller or service provider For more information on static electricity contact an HP authorized dealer reseller or service provider ...

Page 59: ...ly against the front of the desktop unit as this also restricts airflow Keep the computer away from excessive moisture direct sunlight and extremes of heat and cold For information about the recommended temperature and humidity ranges for the computer refer to Appendix A Specifications in this guide Keep liquids away from the computer and keyboard Never cover the ventilation slots on the monitor w...

Page 60: ...n wait at least one hour before you turn off the power If you operate the unit immediately it may malfunction while reading Avoid placing the drive in a location that is subject to high humidity extreme temperatures mechanical vibration or direct sunlight Cleaning Clean the panel and controls with a soft dry cloth or a soft cloth lightly moistened with a mild detergent solution Never spray cleanin...

Page 61: ...k diskette into the diskette drive to protect the drive while in transit Do not use a diskette on which you have stored or plan to store data 4 Turn off the computer and external devices 5 Disconnect the power cord from the electrical outlet then from the computer 6 Disconnect the system components and external devices from their power sources then from the computer Ensure that all boards are seat...

Page 62: ...G 4 www hp com Hardware Reference Guide Routine Computer Care and Shipping Preparation ...

Page 63: ...ipping preparation G 3 specifications A 1 CTRL key 1 4 D DDR SDRAM 2 5 DIMMs 2 5 2 6 2 8 diskette drive activity light 1 2 eject button 1 2 installing 2 10 locating 2 10 drive positions 2 10 DVD R RW drive installing 2 10 locating 2 10 DVD ROM drive installing 2 10 locating 2 10 E editing keys 1 4 electrostatic discharge F 1 expansion card installation 2 19 expansion slots 2 19 F front bezel remov...

Page 64: ...S 2 connector 1 3 special functions 1 6 N numeric keys 1 4 O optical drives activity light 1 2 ATA B 2 defined 1 2 eject button 1 2 installing 2 14 locating 2 10 removing 2 11 P PATA See hard drive PCI card See expansion card power button 1 2 cord 2 2 2 25 light 1 2 R rear panel components 1 3 removing computer access panel 2 2 drives 2 11 expansion card 2 19 front bezel 2 4 restoring software 2 1...

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