HP Compaq Businessdc7600, Service & Reference Manual

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2–14 390742-001 Service Reference Guide, dc7600
Setup Utilities and Diagnostics Features
2.2.3 Recovering the Configuration Settings
This method of recovery requires that you first perform the Save to Removable Media command
with the Computer Setup (F10) Utility before Restore is needed.
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It is recommended that you save any modified computer configuration settings to a diskette, a
USB flash media device, or a diskette-like device (a storage device set to emulate a diskette
drive) and save the diskette or device for possible future use.
To restore the configuration, insert the diskette, USB flash media device, or other storage media
emulating a diskette with the saved configuration and perform the Restore from Removable
Media command with the Computer Setup (F10) Utility.
2.3 HP Insight Diagnostics
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HP Insight Diagnostics is included on the Documentation and Diagnostics CD with some
computer models only.
The HP Insight Diagnostics utility allows you to view information about the hardware
configuration of the computer and perform hardware diagnostic tests on the subsystems of the
computer. The utility simplifies the process of effectively identifying, diagnosing, and isolating
hardware issues.
The Survey tab is displayed when you invoke HP Insight Diagnostics. This tab shows the current
configuration of the computer. From the Survey tab, there is access to several categories of
information about the computer. Other tabs provide additional information, including diagnostic
test options and test results. The information in each screen of the utility can be saved as an html
file and stored on a diskette or USB HP Drive Key.
Use HP Insight Diagnostics to determine if all the devices installed on the computer are
recognized by the system and functioning properly. Running tests is optional but recommended
after installing or connecting a new device.
You should run tests, save the test results, and print them so that you have printed reports
available before placing a call to the Customer Support Center.
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Third party devices may not be detected by HP Insight Diagnostics.
2.3.1 Accessing HP Insight Diagnostics
You must boot to the Documentation and Diagnostics CD, as described in the steps below, to
access HP Insight Diagnostics.
1. While the computer is on, insert the Documentation and Diagnostics CD into an optical drive
on the computer.
2. Shut down the operating system and turn off the computer.
3. Turn on the computer. The system will boot to the CD.