Setup
Optional service
Delivered by experienced, certified engineers, HPE support services help you keep your servers up and
running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you
integrate both hardware and software support into a single package. A number of service level options are
available to meet your business and IT needs.
HPE support services offer upgraded service levels to expand the standard product warranty with easy-to-
buy, easy-to-use support packages that will help you make the most of your server investments. Some of the
HPE support services for hardware, software or both are:
• Foundation Care – Keep systems running.
◦ 6-Hour Call-to-Repair
1
◦ 4-Hour 24x7
◦ Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦ 6-Hour Call-to-Repair
1
◦ 4-Hour 24x7
◦ Next Business Day
• Deployment service for both hardware and software
• HPE Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the site's geographical region. For
more service information available in your site, contact your local
For more information on HPE support services, see the
Hewlett Packard Enterprise website
Unpacking the system
Unpack the following hardware and prepare for installation:
• HPE Apollo 2000 System
• Power cord
• Rack mounting hardware kit
• Rack rail strain relief strap
• Printed setup documentation
In addition to the supplied items, you might need:
• T-25 Torx screwdriver (to secure the chassis in the rack)
• T-10/T-15 Torx screwdriver (to install hardware options)
• Flathead screwdriver (to remove the knockout on the dedicated iLO connector opening)
• Hardware options
Installation overview
About this task
To set up and install the HPE Apollo 2000 System:
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Setup