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Hardware Reference Guide

HP ap5000 All-In-One Point of Sale System

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Summary of Contents for ap5000

Page 1: ...Hardware Reference Guide HP ap5000 All In One Point of Sale System ...

Page 2: ...statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior wri...

Page 3: ...manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information ENWW iii ...

Page 4: ...iv About This Book ENWW ...

Page 5: ...lacing the Drive Cover 8 Routing Cables 9 Adjusting the Tilt 10 Using the Print Advertising Panel 11 Installing an HP Kensington MicroSaver Security Cable Lock 12 Removing and Replacing the VFD Customer Display 13 Removing and Replacing the Hard Drive 16 Removing and Replacing the Power Supply 19 Installing Additional Memory 22 DIMMs 22 DDR2 SDRAM DIMMs 22 Installing DIMMs 22 3 Configuring the Sof...

Page 6: ...ge 29 Preventing Electrostatic Damage 29 Grounding Methods 29 Appendix B Computer Operating Guidelines Routine Care and Shipping Preparation 30 Computer Operating Guidelines and Routine Care 30 Shipping Preparation 30 Index 32 vi ENWW ...

Page 7: ...le Cable management feature allows cables to tuck into the stand and route out the bottom from either the front sides or rear of the stand Color coded I O panel for ease of installing cables COM stickers so you can label your serial port cables 24V USB POWER port 5V COM1 COM2 and 12V COM3 power configurable serial ports configurable in BIOS 40 C ambient thermal environment Solid State drive some m...

Page 8: ...able Touch Screen Hinge 2 Power LED 8 Print Advertisement Panel 3 Magnetic Stripe Reader MSR 9 Base and Power Supply Housing 4 VFD Customer Display 10 Bottom I O Cover 5 Drive Cover 11 Power Button 6 Adjustable VFD Hinge 12 Side I O cover 2 Chapter 1 Product Features ENWW ...

Page 9: ...yboard Connector 2 Serial Connector COM2 5V 8 Serial Connector COM1 5V 3 Parallel Connector 9 Serial Connector COM3 12V 4 RJ 45 Network Connector 10 VGA Connector 5 24V USB POWER Connector 11 Universal Serial Bus USB Connectors 6 Power Button 12 Power Cord Connector ENWW Bottom I O Panel Components 3 ...

Page 10: ...mponents Figure 1 3 Side Connectors 1 Primary Hard Drive 4 Microphone Connector pink 2 Secondary Hard Drive Bay 5 Universal Serial Bus USB Connector 3 Audio Line Out Connector green 4 Chapter 1 Product Features ENWW ...

Page 11: ...power cord in a grounded earthed outlet that is easily accessible at all times To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo CAUTION Static electricity can damage...

Page 12: ...cover 1 and rotate the cover off 2 Figure 2 1 Removing the Bottom I O Cover Replacing the Bottom I O Cover To replace the bottom I O cover insert the bottom of the cover 1 and rotate the top of the cover on so that it snaps in place 2 Figure 2 2 Replacing the Bottom I O Cover 6 Chapter 2 Hardware Upgrades ENWW ...

Page 13: ...ver off 2 Figure 2 3 Removing the Side I O Cover Replacing the Side I O Cover To replace the side I O cover slide the hook on the side I O cover into the slot on the larger drive cover 1 and rotate the cover on so that it snaps in place 2 Figure 2 4 Replacing the Side I O Cover ENWW Removing the Side I O Cover 7 ...

Page 14: ...cover screw is captive therefore it does not disengage from the drive cover when loosened Figure 2 5 Removing the Drive Cover Replacing the Drive Cover To replace the drive cover slide the tabs on the cover into the slots on the side of the display 1 rotate the cover onto the display 2 then tighten the screw 3 Figure 2 6 Replacing the Drive Cover 8 Chapter 2 Hardware Upgrades ENWW ...

Page 15: ...n connecting peripherals to the bottom I O panel route the peripheral cables through the bottom of the base and out the center hole at the top of the base before connecting Figure 2 7 Routing Cables ENWW Routing Cables 9 ...

Page 16: ...h screen display has a 90 degree tilt range The VFD customer display has an 80 degree tilt range Figure 2 8 Adjusting the Touch Screen Display Tilt Figure 2 9 Adjusting the VFD Customer Display Tilt 10 Chapter 2 Hardware Upgrades ENWW ...

Page 17: ...vertisement Panel Cover 2 Insert a print advertisement behind the panel cover NOTE A print advertisement panel template is available on the system s hard drive In Windows XP or Windows Embedded POSReady 2009 select Start All Programs HP Point of Sale Information to access the template In Windows 7 select Start HP Point of Sale Information to access the template 3 Replace the panel cover by pressin...

Page 18: ...e Removing the Bottom I O Cover on page 6 2 Install the cable lock into the lock slot on the bottom I O panel Figure 2 12 Installing an HP Kensington MicroSaver Security Cable Lock 3 Replace the bottom I O cover see Replacing the Bottom I O Cover on page 6 12 Chapter 2 Hardware Upgrades ENWW ...

Page 19: ...n active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 3 Remove the bottom I O cover see Removing the Bottom I O Cover on page 6 4 Unplug the VFD customer display s serial cable from the I O panel 5 Remove the plastic VFD hinge bracket cover by pulling outward on both upper sides of the cover 1 then sliding the cover straight back and off t...

Page 20: ...he old display NOTE If you are replacing the VFD customer display with an LCD customer display connect the VGA cable of the LCD customer display to the VGA connector on the I O panel 8 If you are removing but not replacing the customer display cover the slot for the display with the customer display cover provided with the system Slide the top of the cover in first 1 then press the bottom of the c...

Page 21: ... of the cover over the sides of the bracket 1 then pressing the bottom of the cover onto the bracket so that it snaps in place 2 Figure 2 17 Replacing the VFD Hinge Bracket Cover 11 Replace the bottom I O cover see Replacing the Bottom I O Cover on page 6 12 Reconnect the power cord and press the power button 13 Configure the new customer display refer to Configuring the MSR and VFD Customer Displ...

Page 22: ... the power cord from the power outlet CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 3 Remove the drive cover see Removing the Drive Cover on page 8 4 Grasp the plastic tab attached to the hard drive and pull...

Page 23: ...rier 2 Figure 2 19 Removing the Hard Drive from the Carrier 6 To insert the new drive in the carrier hold the drive at a slight angle and place one side of the hard drive in the carrier 1 then press the other side straight down into the carrier 2 Figure 2 20 Placing the Hard Drive in the Carrier ENWW Removing and Replacing the Hard Drive 17 ...

Page 24: ... bay with the end of the drive that has the connector going in first Figure 2 21 Replacing the Hard Drive 8 Replace the drive cover see Replacing the Drive Cover on page 8 9 Reconnect the power cord and press the power button 18 Chapter 2 Hardware Upgrades ENWW ...

Page 25: ...ch screen all the way back to its horizontal position and lay the unit face down on a soft clean dry cloth to avoid scratching the touch screen 4 Remove the bottom I O cover see Removing the Bottom I O Cover on page 6 5 Unplug the power cord from the connector on the I O panel 6 Loosen the thumbscrew that secures the power supply bracket to the bottom of the unit 1 then slide the bracket to the si...

Page 26: ...the power supply 9 Route the circular end of the power cord through the hole at the top of the base and connect the power cord to the power connector on the bottom I O panel 10 Place the power supply into the base so that it is sitting on the metal tabs inside the base Figure 2 24 Replacing the Power Supply 20 Chapter 2 Hardware Upgrades ENWW ...

Page 27: ...umbscrew 2 Figure 2 25 Replacing the Power Supply Bracket 12 Replace the bottom I O cover see Replacing the Bottom I O Cover on page 6 13 Turn the unit over and onto its base 14 Plug the power cord into an electrical outlet and press the power button ENWW Removing and Replacing the Power Supply 21 ...

Page 28: ...with x4 SDRAM are not supported NOTE The system will not start if you install unsupported DIMMs Installing DIMMs CAUTION You must disconnect the power cord and wait approximately 30 seconds for the power to drain before adding or removing memory modules Regardless of the power on state voltage is always supplied to the memory modules as long as the computer is plugged into an active AC outlet Addi...

Page 29: ...es while voltage is present may cause irreparable damage to the memory modules or system board 3 Unplug all peripherals from the side I O panel 4 Remove the drive cover see Removing the Drive Cover on page 8 5 Remove the bottom I O cover see Removing the Bottom I O Cover on page 6 6 Unplug the power cord and all peripherals from the bottom I O panel 7 Tilt the touch screen all the way back to its ...

Page 30: ... screws The center screw shown below may not be included Figure 2 27 Removing the Display Head Screws 10 Lift the bottom side of the display head housing where the two screws were removed off the touch screen 1 then lift the top side off the housing off the touch screen 2 Figure 2 28 Removing the Display Head 11 Locate the memory module sockets on the system board WARNING To reduce risk of persona...

Page 31: ...ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 Figure 2 29 Installing a DIMM 14 Repeat steps 12 and 13 to install any additional modules 15 After installing the memory module s place the top of the display head housing onto the display head 1 then set the bottom of the display head housing onto the display head 2 Figure 2 30 Replac...

Page 32: ...screws that hold the MSR in place 3 Figure 2 32 Replacing the MSR 18 Turn the unit over and onto its base 19 Plug the power cord and all peripherals into the bottom I O panel 20 Replace the bottom I O cover see Replacing the Bottom I O Cover on page 6 21 Replace the drive cover see Replacing the Drive Cover on page 8 22 Plug in any peripherals that were unplugged from the side I O panel 23 Plug th...

Page 33: ...on the system s hard drive In Windows XP or Windows Embedded POSReady 2009 select Start All Programs HP Point of Sale Information to access the guide In Windows 7 select Start HP Point of Sale Information to access the guide Configuring the COM Port for the VFD Customer Display You can connect the VFD customer display to either the COM1 port or the COM2 port The COM port must be configured for 5 v...

Page 34: ... Serial Port1 Standard Mode 5V to Standard Mode Likewise if you set the Serial Port1 Standard Mode 5V port to 5 V you must set the Serial Port2 Standard Mode 5V to Standard Mode 5 In the Computer Setup Exit menu select Save Changes Exit 28 Chapter 3 Configuring the Software ENWW ...

Page 35: ...everal methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps to...

Page 36: ...above will still apply Keep liquids away from the computer vents Never cover the ventilation slots on the monitor with any type of material Install or enable power management functions of the operating system or other software including sleep states Turn off the computer before you do either of the following Wipe the exterior of the computer with a soft damp cloth as needed Using cleaning products...

Page 37: ...n from the computer 5 Disconnect the system components and external devices from their power sources then from the computer 6 Pack the system components and external devices in their original packing boxes or similar packaging with sufficient packing material to protect them ENWW Shipping Preparation 31 ...

Page 38: ...idelines 5 installing bottom I O cover 6 cable lock 12 drive cover 8 hard drive 16 memory 22 MSR 26 power supply 19 side I O cover 7 M memory installing 22 specifications 22 MSR configuring 15 installing 26 removing 23 P power supply removing and replacing 19 print advertising panel removing and replacing 11 template 11 R removing bottom I O cover 6 customer display 13 drive cover 8 hard drive 16 ...

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