HP 9000 Superdome, Installation Manual, Page: 52 / 260

Chapter 2
Unpacking and Inspecting
Returning Equipment
28
Returning Equipment
If you find damaged equipment, use the following procedure to return it to Hewlett-Packard.
Use the original packing material to repackage the cabinet for shipment. If the packing material is not
available, contact your local Hewlett-Packard Sales and Support Office regarding shipment.
Before shipping, place a tag on the container (or equipment) to identify the owner and the service to be
performed. Include the equipment model number and the full serial number, if applicable. The model number
and the full serial number are printed on the System Information Labels located at the bottom front of the
SPU cabinet.
WARNING Three people are required to push the cabinet up the ramp and position it on the
pallet. Check the condition of the loading/unloading ramp before use. If the ramp
appears damaged, DO NOT attempt to push the loaded cabinet up the ramp onto the
pallet. Contact your local Hewlett-Packard Sales and Support Office regarding
shipment.
Repackaging:
Step 1. Assemble the HP packing materials that came with the cabinet.
Step 2. Carefully roll the SPU cabinet up the ramp.
Step 3. Attach the pallet mounting brackets to the pallet and the SPU cabinet.
Step 4. Reattach the ramps to the pallet.
Step 5. Replace the plastic anti-static bag and foam inserts.
Step 6. Replace the cardboard surrounding the cabinet.
Step 7. Replace the cardboard caps.
Step 8. Secure the assembly to the pallet with straps.
The cabinet is now ready for shipment.