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HP StorageWorks 600 Modular Disk System

Maintenance and Service Guide

Abstract

This guide describes identification and maintenance procedures, diagnostic tools, specifications and requirements for hardware components and

software. This guide is for an experienced service technician. HP assumes you are qualified in the servicing of computer equipment, trained in

recognizing hazards in products, and are familiar with weight and stability precautions.

Part Number: 495106-007

February 2011

Edition: 7

Summary of Contents for 600 Series

Page 1: ...gnostic tools specifications and requirements for hardware components and software This guide is for an experienced service technician HP assumes you are qualified in the servicing of computer equipment trained in recognizing hazards in products and are familiar with weight and stability precautions Part Number 495106 007 February 2011 Edition 7 ...

Page 2: ...ties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Windows is a U S registered trademarks of Microsoft Corporation ...

Page 3: ... O module 32 I O module blank 33 Power supply 34 Power supply blank 35 Hard drive drawer 36 Power block 40 Fan board 41 Dual 7 segment display board 43 Power button UID board 44 Cable management arm 45 Diagnostic tools 50 Integrated Management Log 50 Array Diagnostic Utility 50 Array Configuration Utility 50 Component identification 52 Front panel components 52 Diagnostic cable access 52 Front pan...

Page 4: ...Contents 4 Acronyms and abbreviations 61 Index 62 ...

Page 5: ...n will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the pro...

Page 6: ...ine la société de courses ou le transporteur à utiliser Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agrée local Pour plus d informations sur ce programme en Amérique du Nord consultez le site Web HP http www hp com go selfrepair Service de garantie pièces seules Votre garantie limitée HP peut inclure un service de garantie pièces seules Dans ce cas les pièces de ...

Page 7: ... Self Repair um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile für die das Customer Self Repair Verfa...

Page 8: ...tegorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser r...

Page 9: ...orieën CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te v...

Page 10: ...ependendo do tipo de serviço de garantia destinado ao produto OBSERVAÇÃO Algumas peças da HP não são projetadas para o reparo feito pelo cliente A fim de cumprir a garantia do cliente a HP exige que um técnico autorizado substitua a peça Essas peças estão identificadas com a marca No Não no catálogo de peças ilustrado Conforme a disponibilidade e o local geográfico as peças CSR serão enviadas no p...

Page 11: ...Customer self repair 11 No caso desse serviço a substituição de peças CSR é obrigatória Se desejar que a HP substitua essas peças serão cobradas as despesas de transporte e mão de obra do serviço ...

Page 12: ...Customer self repair 12 ...

Page 13: ...Customer self repair 13 ...

Page 14: ...Customer self repair 14 ...

Page 15: ...Customer self repair 15 ...

Page 16: ...ot be additional charges depending on the type of warranty service designated for your product 3 No Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog 1 Mandatory Obligatoire Pièces pour lesquelles la réparation par le cli...

Page 17: ...drá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2 Optional Opcional componentes para los que la reparación por parte del usuario es opcional Estos componentes también están diseñados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustitución puede o no conllevar costes adicionales dependiendo del tipo de servicio de g...

Page 18: ...Illustrated parts catalog 18 ...

Page 19: ...6 I O module with tray and cable 498472 001 Mandatory1 7 Fan 413996 001 Mandatory1 8 Power supply 441830 001 Mandatory1 9 Power block board kit 455975 001 Optional2 a UID power switch board with cables b Dual 7 segment display board with cables 10 Power block assembly 455974 001 Optional2 a UID power switch board ...

Page 20: ...GB 6G SAS 15 000 rpm 517350 001 g 450GB 6G SAS 15 000 rpm 517352 001 h 600GB 6G SAS 15 000 rpm 517354 001 i 500 GB 3G SATA 7 200 rpm 459319 001 j 750 GB 3G SATA 7 200 rpm 459320 001 k 1 TB 3G SATA 7 200 rpm MDL 454273 001 l 1 TB 6G SAS 7 200 rpm dual port MDL 508011 001 m 2 TB 6G SAS 7 200 rpm dual port MDL 508010 001 n 2 TB 3G SATA 7 200 rpm MDL 508040 001 Not shown 1 Mandatory Parts for which cu...

Page 21: ...rvicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit No bzw Nein gekennzeichnet 1 Mandatory Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio 2 Optional Opcional componentes para...

Page 22: ...Illustrated parts catalog 22 ...

Page 23: ...ucts in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Warning and caution messages WARNING To reduce the risk of personal i...

Page 24: ...ast two people to lift an enclosure into the rack If the enclosure is being loaded into the rack above chest level a third person must assist with aligning the enclosure with the rails while the other two people support the weight of the enclosure WARNING Be sure to install enclosures starting from the bottom of the rack and work your way up the rack These symbols on power supplies or systems indi...

Page 25: ...p Taking this precaution ensures that the system and the OS are shut down in an orderly manner IMPORTANT If installing a hot plug device it is not necessary to power down the MDS600 To power down the MDS600 1 Power down the partner servers See the server documentation 2 Press and hold the Power On Standby button for approximately 4 seconds This action powers down both hard drive drawers Extend the...

Page 26: ...hermal damage do not operate the MDS600 for an extended period of time with the drawer open Hard drive blank CAUTION To prevent improper cooling and thermal damage do not operate the MDS600 unless all bays are populated with either a component or a blank Remove a blank only when there is a drive ready to install or the MDS600 is powered down To remove the component 1 Extend the hard drive drawer o...

Page 27: ...ng Verify the status of the drive to be replaced by reviewing the SAS and SATA hard drive LEDs on page 58 and SAS and SATA hard drive LED combinations on page 59 Check the RAID status and configuration to be sure data loss will not occur if the drive is removed For more information see the HP Array Configuration Utility User Guide on the HP website http www hp com Be sure that the replacement hard...

Page 28: ... Power down on page 25 2 Extend the hard drive drawer on page 25 3 To access the screws securing the bezel to the hard drive drawer remove the hard drives in device bays 2 and 7 For the location of these device bays see Device bay ID numbers on page 58 CAUTION To avoid data loss be sure that the drives are labeled and returned to the same bays they were removed from IMPORTANT The screws are differ...

Page 29: ...the hard drive drawer To replace the component reverse the removal procedure The screws are different lengths Be sure they are installed in the proper location Hard drive drawer display board To remove the component 1 Power down the MDS600 Power down on page 25 2 Disconnect the power cord from the AC source 3 Extend the hard drive drawer on page 25 4 Remove the hard drives in device bays 2 and 7 H...

Page 30: ...rawer bezel Hard drive drawer bezel on page 28 6 Remove the T 15 Torx screw securing the display board assembly to the hard drive drawer and then lift the assembly straight up to remove it from the drawer 7 Turn the display board assembly over remove the two T 15 Torx screws securing the board to the cover and lift the board straight out ...

Page 31: ... cord label require that the power cord be removed before removing a fan Before removing a fan do the following Verify the status of the fan to be replaced by reviewing rear panel LEDs and buttons on page 56 Be sure that your configuration can support your actions If the proper redundancy is not in place power down the MDS600 before beginning this procedure To remove the component 1 Be sure that t...

Page 32: ...nto the fan bay and push until it locks into place Hot plug I O module Before removing the component be sure to do the following Verify the status of the I O module to be replaced by reviewing rear panel LEDs and buttons on page 56 Be sure that your configuration can support your actions If the proper redundancy is not in place power down the MDS600 before beginning this procedure To remove the co...

Page 33: ...mponent or blank removed When removing an active component permanently replace it with a blank To replace the component reverse the removal procedure Be sure the I O module is fully seated and the I O module handle is in the locked position I O module blank CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removi...

Page 34: ...s in the locked position Power supply Before removing the component be sure to do the following Verify the status of the power supply to be replaced by reviewing rear panel LEDs and buttons on page 56 Be sure that your configuration can support your actions If the proper redundancy is not in place power down the MDS600 before beginning this procedure To remove the component 1 Disconnect the AC pow...

Page 35: ... procedure Power supply blank CAUTION For best cooling practices do not operate the enclosure for extended periods with more than one component or blank removed When removing an active component permanently replace it with a blank Remove the component as indicated To replace the component reverse the removal procedure ...

Page 36: ...nt of the drawer but do not extend the drawer 9 Push up and hold the two release mechanisms on the I O bays and then push the drawer forward about 15 cm 6 in WARNING TIP HAZARD To reduce the risk of personal injury or damage to the equipment do not extend the hard drive drawers beyond the supporting surface when the unit is not installed in a rack WARNING To reduce the risk of personal injury or d...

Page 37: ...Removal and replacement procedures 37 11 Extend the hard drive drawer until it clicks 12 Compress the cable management arm and push toward the drawer to lock it into place ...

Page 38: ...r 14 Remove the hard drive drawer To replace the component 1 Slide the rails back into the chassis 2 Align the top right edge of the drawer with the flange at the top of the chassis and align the four rails on the left side and bottom of the drawer bay CAUTION To avoid damage to the equipment HP recommends using two people to perform this step ...

Page 39: ...he drawer in another 25 cm 10 in 6 Install the power block Power block on page 40 WARNING Pinch hazard Keep hands out of front and rear of chassis when closing hard drive drawers 7 Install the hard drives Be sure that the drives are returned to the drive bays they were removed from 8 Close the drawer 9 Install all rear panel components 10 Connect the cables ...

Page 40: ...l I O modules Hot plug I O module on page 32 6 Disengage the cable management arm lock from each hard drive drawer a Pull the mechanism up and then toward the rear of the chassis to disengage it from the locking plate b Slide the cable management arm off the locking plate 7 Loosen the screw securing the power block to the chassis press down on the release lever and then slowly remove the power blo...

Page 41: ...sconnect all cables 3 Remove all power supplies Power supply on page 34 4 Remove all fan modules Fan on page 31 5 Remove the hard drives Hard drive on page 27 CAUTION To avoid data loss be sure that the drives are labeled and returned to the same bays they were removed from 6 Be sure that the hard drive drawer is closed 7 Remove all I O modules Hot plug I O module on page 32 8 Remove the power blo...

Page 42: ...ur T 10 Torx screws securing the fan cage to the hard drive drawer and then remove the fan cage 11 Remove the two T 15 Torx screws securing the fan board to the hard drive drawer and then remove the fan board being careful not to disconnect the two cables ...

Page 43: ...ure Dual 7 segment display board To remove the component 1 Power down the MDS600 Power down on page 25 2 Disconnect all cables 3 Remove all power supplies Power supply on page 34 4 Remove the fans Fan on page 31 5 Remove the I O modules Hot plug I O module on page 32 6 Remove the power block Power block on page 40 ...

Page 44: ...7 segment display board To replace the component reverse the removal procedure Power button UID board To remove the component 1 Power down the MDS600 Power down on page 25 2 Disconnect all cables 3 Remove all power supplies Power supply on page 34 4 Remove the fans Fan on page 31 5 Remove the I O modules Hot plug I O module on page 32 6 Remove the power block Power block on page 40 ...

Page 45: ...the MDS600 Power down on page 25 2 Disconnect all cables 3 Remove all power supplies Power supply on page 34 4 Remove the fans Fan on page 31 5 Remove all hard drives Hard drive on page 27 CAUTION To avoid data loss be sure that the drives are labeled and returned to the same bays they were removed from 6 Be sure that the hard drive drawer is closed 7 Remove the I O modules Hot plug I O module on ...

Page 46: ...15 Torx screw that secures the cables to the hard drive drawer and then remove the cables 11 Located behind the cable management arm lift up on the tab to release the latch and then slide the cable management arm off to remove it 12 Lay the drawer on its side with the hard drive bays facing down ...

Page 47: ...ble to identify and keep track of the screws Item Description 1 Flushmount T 10 Torx screws 2 T 15 Torx screws 3 5 8 in T 15 Torx screws 14 Remove the backplane board a Remove the thumbscrews securing the backplane board to the drawer b Disconnect the LED panel cable c Lift the board up at the front of the drawer and then rotate toward the bottom side of the drawer ...

Page 48: ... properly reconnected Item Description 1 Fan signal cable 2 Red 12V power cable 3 Black GND cable 4 Fan power cable 5 Power signal cable 1 Thread the cables through the opening in the drawer 2 Remove the cable management arm To replace the cable management arm 1 Thread the cables through the opening in the drawer and then connect them to the backplane board ...

Page 49: ...e black cable is GND 2 Install the backplane board a Be sure the board is lined up on the standoffs b Install the screws 3 Connect the LED panel cable 4 Install the cover 5 Install the cable management arm 6 Install the hard drive drawer 7 Install the hard drives 8 Close the hard drive drawer 9 Install all rear panel components 10 Connect the cables ...

Page 50: ...is a web based application that creates a report of all HP storage controllers and disk drives This report provides vital information to assist in identifying faults or conditions that may require attention ADU can be accessed from the SmartStart CD or downloaded from the HP website http www hp com Array Configuration Utility NOTE ACU does not support mixing SAS and SATA drives in the same logical...

Page 51: ...osoft operating systems require Internet Explorer 5 5 with Service Pack 1 or later For Linux servers refer to the README TXT file for additional browser and support information For more information refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website http www hp com ...

Page 52: ...on 1 Drawer 1 2 Drawer 1 diagnostic cable access For use by authorized HP personnel only 3 Drawer 2 4 Drawer 2 diagnostic cable access For use by authorized HP personnel only Diagnostic cable access IMPORTANT Use of the diagnostic cable connectors is reserved for authorized HP personnel only ...

Page 53: ...Component identification 53 To access the connectors for diagnostic cables use a small flat head screwdriver to lift up and release the access tab ...

Page 54: ...ause data loss The drive is rebuilding or it is part of an array that is undergoing expansion logical drive extension a stripe size migration or RAID migration Flashing amber green Drive is configured and indicating a predictive failure The drive may also be undergoing a rebuild expansion extension or migration Flashing amber 1 Hz A predictive failure alert has been received for this drive Replace...

Page 55: ...ve failure link failure or mismatched configuration Off The drive is not selected 2 UID button LED Blue UID LED is enabled from the UID button Blue flashing Item 1 is in locate mode Off UID LED is disabled 3 Internal Health LED Green System health is good Off System is off 4 GSI LED Amber Enclosure requires service check I O fan and power supply LEDs and AC power cables to power supplies Off Enclo...

Page 56: ... Drawer 1 11 SAS port 1 connector 12 SAS port 2 connector 13 SAS port 1 connector 14 SAS port 2 connector 15 Secondary I O module Drawer 1 16 Fan module 2 Drawer 1 17 Power supply 4 18 SAS port 1 connector 19 SAS port 2 connector 20 Secondary I O module Drawer 2 21 Fan module 2 Drawer 2 22 Power supply 2 Rear panel LEDs and buttons Item Description Status 1 Power On Standby button and system power...

Page 57: ...g conditions exists System powered off AC power unavailable Power supply failed Power supply exceeded current limit 6 System fan LED Green Normal operation Amber flashing Fault Off Fan unseated from connector or failed 7 I O module LED Green System activity Amber Fault Off Enclosure is powered off 8 7 segment display 1 SES overall warning 2 Temperature sensor warning 3 System fan warning 4 Power s...

Page 58: ...Component identification 58 Device bay ID numbers SAS and SATA hard drive LEDs Item Description 1 Fault UID LED amber blue 2 Online LED green ...

Page 59: ...r a stripe size migration but a predictive failure alert has been received for this drive To minimize the risk of data loss do not replace the drive until the expansion or migration is complete Flashing regularly 1 Hz Off Do not remove the drive Removing a drive may terminate the current operation and cause data loss The drive is rebuilding or it is part of an array that is undergoing capacity exp...

Page 60: ...ted by the type and number of options installed Non operating 9144 m 30 000 ft Temperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed The upper limit may be limited by the type and number of options installed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altit...

Page 61: ... Utility CPLD complex programmable logic device GSI global service indicator I O input output IML Integrated Management Log PIC peripheral interface controller SAS serial attached SCSI SATA serial ATA SES SCSI Enclosure Services SIM Systems Insight Manager UID unit identification ...

Page 62: ...awer bezel removing 28 hard drive drawer display board removing 29 hard drive drawer extending 25 hard drive drawer removing 36 hard drive LEDs 58 hard drives 27 I I O module 32 I O module blank 33 IML Integrated Management Log 50 L LED heartbeat 54 56 LED system fault 54 56 LED system power 56 LED UID 54 LEDs 52 56 58 LEDs fan 56 LEDs front panel 54 LEDs hard drive 58 LEDs I O module 56 LEDs powe...

Page 63: ...Index 63 SAS SATA LED combinations 59 SATA hard drive LEDs 58 59 specifications 60 static electricity 23 system components 19 52 U utilities 50 W warnings 23 ...

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