HP 53131A, Assembly And Service Manual, Page: 195 / 254

Chapter 5 Replaceable Parts
How To Order A Part
Assembly-Level Service Guide 5-5
5
Contacting Hewlett-Packard
Depending on where you are in the world, there are one or more ways in
which you can get parts or parts information from Hewlett-Packard.
• Outside the United States, contact your local HP sales office.
• Within the United States, we encourage you to order replacement
parts or request parts information directly by telephone or mail from
the HP Support Materials Organization, using the telephone numbers
or address listed on the next page. (You can also contact your local
HP sales office. HP sales offices are listed at the back of this package.)
By telephone:
– For Parts Ordering use our toll-free number, (800) 227-8164,
Monday through Friday (except Holidays), 6 a.m. to 5 p.m.
(Pacific Time).
If you need a part in a hurry, an extra-cost Hotline phone ordering
service is available 24 hours a day. Use the toll-free number above
at the times indicated; at other times, use (916) 785-8460.
– For Parts Identification Assistance, call us at (916) 783-0804
Our Parts Identification hours are from Monday through Friday,
6 a.m. to 5 p.m. (Pacific Time).
For mail correspondence, use the address below:
Hewlett-Packard
Support Materials Roseville
P. O. Box 1145
Roseville, CA 95661-1145