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Maintenance and Service Guide

24fw with Audio
27fw with Audio

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Summary of Contents for 24fw

Page 1: ...Maintenance and Service Guide 24fw with Audio 27fw with Audio ...

Page 2: ...SUMMARY This guide provides information about spare parts removal and replacement of parts diagnostic tests problem troubleshooting and more ...

Page 3: ...es The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition March 2021 Docu...

Page 4: ...rning the repaired product to the customer 2 2 Monitor features 3 Features 3 Front components 4 Rear components 5 Locating the serial number and product number 6 3 Illustrated parts catalog 8 How to order parts 11 4 Removal and replacement procedures 12 Preparation for disassembly 12 RC 12 Connector repair 17 VGA P100 17 HDMI connector P200 P201 18 Function test 18 Support and troubleshooting 19 I...

Page 5: ...opening the product s cabinet Modules containing electrical components are sensitive to electrostatic discharge ESD Follow ESD safety procedures while handling these parts Some products contain more than one battery Do not disassemble or expose a battery to high temperatures such as throwing into fire or the battery may explode Refer to government requirements for battery recycling or disposal Thi...

Page 6: ...tance in Electrical and Electronic Equipment Directive is a legal requirement by the EU European Union for the global electronics industry sold in the EU and other countries Any electrical and electronics products launched in the market after June 2006 should meet this RoHS requirement Products launched in the market before June 2006 are not required to be compliant with RoHS parts If the original...

Page 7: ...never a picture changes on the screen Four Function buttons under the right side of the front bezel three that can be reconfigured to quickly access the most commonly used operations Plug and play capability if supported by the operating system Security slot provision on rear of monitor for optional cable lock On Screen Display OSD adjustments in several languages for easy setup and screen optimiz...

Page 8: ...on 3 assignable Information If the OSD menu is closed and HDMI is the primary video source opens the Information menu Auto Adjustment If the OSD menu is closed and VGA is the primary video source activates the auto adjustment feature to optimize the screen image Minus If the OSD menu is open navigates backward through the OSD menu and decreases adjustment levels 3 Input Plus Function button 2 assi...

Page 9: ...ct Assign buttons and then select one of the available options for the button you want to assign Rear components To identify the components on the rear of the monitor use this illustration and table Table 2 2 Table 2 3 Rear components and their descriptions Component Function 1 HDMI connector Connects an HDMI cable to the source device 2 VGA connector Connects a VGA cable to the source device 3 Au...

Page 10: ...om the source device to the monitor 5 Audio out jack Connects optional headphones earbuds a headset or a television audio cable 6 Security cable slot Connects a security cable to the monitor 7 Power connector Connects a power cord Locating the serial number and product number The rating labels on the monitor provide the spare part number product number and serial number You may need these numbers ...

Page 11: ...7 For worldwide models Rating label Safety label ...

Page 12: ...ajor components use this illustration and table 24fw with Audio Table 3 1 Item Description Qty 1 DISPLAY BD ASS Y 1 2 MAIN BD ASS Y HP 24fw with Audio 1 3 23 8 ES8 0 LCM HP White 1 4 Frame_L ABS 94 HB J13417B5 1 5 Frame_R ABS 94 HB J13417B5 1 6 SHIELDING 1 ...

Page 13: ...EW MRF M3 0 6 0L 3 11 REAR COVER ABS 94 HB SP 1468 ASS Y 1 12 FRONT DECO ABS 94 HB SP 1430 ASS Y 1 13 NECK AL SP 1430 ENCORE2 ASS Y 1 14 BASE AL SP 1430 ENCORE2 22F ASS Y 1 15 WH A1251Y 06 CH13100V06 28 300mm W B HF 1 16 WH FFC 8P 0 5mm 275mm 1 17 WH FFC 30P 1 0mm 350mm 1 18 MAC SCREW MI M3 0 4 0L N 2 19 SPK 2W 1 ...

Page 14: ...ame_R ABS 94 HB J13417B5 1 6 SHIELDING 1 7 MAC SCREW MI M3 0 4 0L BLK Ni 13 8 MAC SCREW MI M3 0 6 0L BLK ZNNI 2 9 MAC SCREW MH 4 40 5 0L Ni 2 10 MAC SCREW MRF M3 0 6 0L 4 11 REAR COVER ABS 94 HB SP 1468 ASS Y 1 12 FRONT DECO ABS 94 HB SP 1430 ASS Y 1 13 NECK AL SP 1430 ENCORE2 ASS Y 1 14 BASE AL SP 1430 ASS Y 1 15 WH KY 1251HS01 06 KY 1021HS 06 28 490mm 1 ...

Page 15: ...Digikey 483078012 Audio out AP2 Digi Key 5400 175 NOTE The connector may need to be modified to meet functionality regulatory and safety requirements if it is not an exact match You can purchase cables from the HP part store at https partsurfer hp com Search aspx NOTE HP continually improves and changes product parts For complete and current information about supported parts for your computer go t...

Page 16: ...n the room for disassembly 3 Identify the disassembly area 4 Check the position that the monitors are to be placed along with the number of monitors Prepare the area for material flow according to the disassembly layout 5 Be sure to have the following equipment and materials Press fixture Working table Screwdriver Knife Gloves Cleaning cloth ESD protection Scraper bar in the following dimensions R...

Page 17: ...er hand 2 Disassy base and stand Step 2 Strip the screws from rear cover then move rear cover follow the below way at last remove deco Twist out the screw Remove the screws with Screwdriver Dismantle the rear cover first from the two marked position Press the white button ...

Page 18: ...l 3 1 Dismantle the rear cover supporter 3 2 Pull out the LVDS LED FFCs to separate the base assembly from the unit 3 3 Remove the four screws to separate shielding from CB Step 4 Strip the screws 9pcs Remove the 8pin FFC from main board then remove rear cover ...

Page 19: ...15 ...

Page 20: ...16 Step 5 Release all materials and put some by ESD Can follow the picture as bellow ...

Page 21: ...r for disassembly See Preparation for disassembly on page 12 VGA P100 Repair the VGA connector 1 Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber You can gently push down with the soldering iron once everything is molten to move the CN201 out of the through holes 2 Lift the P100 connector from the PCB 3 Place the new component on the PCB Be sure that it ...

Page 22: ...repair be sure to confirm that all functions are working Table 4 1 Function test Te Operating description Tool used HDMI test Confirm whether image displays and sound plays DP test Confirm whether image displays and sound plays correctly on the monitor Computer or DVD player Audio test Change volume and balance to confirm whether volume is smooth and loud enough Speaker Test item Operating descrip...

Page 23: ...f and manually select the input Image appears blurred indistinct or too dark Brightness is too low Open the OSD menu and select Brightness to adjust the brightness scale as needed Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that the computer power is off while you connect the video ...

Page 24: ...20 OSD lockout function No low power sleep mode The monitor s power button is locked Press and hold the power button for 10 seconds to disable the power button lock function ...

Page 25: ... parts ordering 11 power button location 5 power connector location 5 6 power light location 4 precautions 1 preparation for disassembly 12 RC removal 12 rear components 5 removal RC 12 removal and replacement procedures 12 returning to customer 2 RoHS 2002 95 EC requirements 2 safety information 1 serial number location 6 service information 1 spare parts 8 support and troubleshooting 19 troubles...

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