IPS LED Backlit Monitors
User Guide
Page 1: ...IPS LED Backlit Monitors User Guide ...
Page 2: ...ng such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein This document contains proprietary information that is protected by copyright No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewle...
Page 3: ...t failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information TIP Text set off in this manner provides helpful hints This product incorporates HDMI technology iii ...
Page 4: ...iv About This Guide ...
Page 5: ...ing Front Panel Controls 9 Menu button functions 10 Adjusting the Monitor 11 Turning on the Monitor 12 HP Watermark and Image Retention Policy 12 Mounting the Monitor Optional 13 Removing the Monitor Stand 13 Attaching the VESA Mount Kit Available with Select Models 14 Locating the Rating Label 15 Installing a Cable Lock 15 4 Operating the monitor 16 Software and utilities 16 The Information file ...
Page 6: ...3xw Models 22 25cw 25xw Models 23 27cw 27xw Models 24 Recognizing Preset Display Resolutions 26 Factory Preset Modes 26 High definition Video Formats 26 Power Adapters 26 Entering User Modes 27 Appendix B Support and troubleshooting 28 Solving common problems 28 Using the Auto Adjustment Function Analog Input 29 Optimizing Image Performance Analog Input 30 Button lockouts 31 Product support 31 Pre...
Page 7: ... image size while preserving original aspect ratio 27cw 27xw models 68 6cm 27 in diagonal viewable area display with 1920 x 1080 resolution plus full screen support for lower resolutions includes custom scaling for maximum image size while preserving original aspect ratio LED backlight that consumes less energy Tilt capability and wide viewing angle to allow viewing from a sitting or standing posi...
Page 8: ...vided on your media disc if one is included or in your documentation kit To locate updates to the user guide for your product go to http www hp com support and select your country Select Drivers Downloads and then follow the on screen instructions 2 Chapter 1 Product Features ...
Page 9: ...per workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo CAUTION For the protection of the monitor as well as the computer connect all power cords for the computer and its peripheral devices such as a monitor printer scanner to some form of surge protectio...
Page 10: ...re not covered under the HP warranty Slots and openings in the cabinet are provided for ventilation These openings must not be blocked or covered Never push objects of any kind into cabinet slots or other openings Do not drop the monitor or place it on an unstable surface Do not allow anything to rest on the power cord Do not walk on the cord Keep the monitor in a well ventilated area away from ex...
Page 11: ...agile Avoid touching or applying pressure to the screen doing so can cause damage TIP Consider the placement of the display because the bezel might cause interfering reflections from surrounding light and bright surfaces 1 Remove the stand base assembly and then lift the monitor from the box and place it face down on a flat surface 2 Slide the stand into the base until the stand is locked in place...
Page 12: ... to the monitor 2 HDMI Connects the HDMI cable from the computer to the monitor 3 HDMI Connects the HDMI cable from the computer to the monitor 4 DC Power LED Illuminates when power adapter is connected to the monitor 5 DC Power Connector Connects the DC power adapter to the monitor 6 Cable Lock Slot Connects the optional cable lock to the monitor Select models only 6 Chapter 3 Setting Up the Moni...
Page 13: ...s The inputs can be selected by pressing the Source button on the front panel or through the On Screen Display OSD feature by pressing the Menu button For analog operation use a VGA signal cable Connect the VGA signal cable to the VGA connector on the rear of the monitor and the other end to the VGA connector on the computer Connect an HDMI cable to an HDMI port on the rear of the monitor and the ...
Page 14: ...rounding plug is an important safety feature Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times Disconnect power from the equipment by unplugging the power cord from the electrical outlet For your safety do not place anything on power cords or cables Arrange them so that no one may accidentally step on or trip over them Do not pull on a cord or cab...
Page 15: ...ld to automatically adjust the screen image NOTE This item can only be used with a VGA input signal QuickView If the OSD menu is inactive press to activate the Quick View button that chooses different settings HP Enhance Movie Photo Gaming Text Custom If the OSD menu is on press to navigate forward through the OSD menu and increase adjustment levels 4 Source Back Cancel Exit Source If the OSD menu...
Page 16: ...e you can select a color setting for your application 3 Auto Adjust Activates the auto adjustment feature to optimize the screen 4 Next Active Input Switches the monitor s input source to the next active input If the active video input is a digital signal HDMI input the buttons have the following functions Button Function 1 Menu Opens the OSD On Screen Display main menu select a menu item from the...
Page 17: ...Adjusting the Monitor Tilt the monitor panel forward or backward to set it to a comfortable eye level Adjusting the Monitor 11 ...
Page 18: ...preset display resolution The monitor automatically scans the signal inputs for an active input and uses that input for the display If two or more inputs are active the monitor will display the default input source If the default source is not one of the active inputs then the monitor will display the highest ranking priority input in the following order HDMI then VGA You can change the default so...
Page 19: ...unting solution is compliant with the VESA standard and is rated to support the weight of the monitor display panel For best performance it is important to use the power and video cables provided with the monitor Removing the Monitor Stand You can remove the monitor panel from the stand to install the panel on a wall a swing arm or other mounting fixture CAUTION Before beginning to disassemble the...
Page 20: ... on the back of the display head until the VESA mount clicks in place 1 and then secure the top of the VESA mount with the screw that was installed in the center of the display head 2 4 To attach the monitor to a swing arm or other mounting device purchased separately insert four mounting screws through the holes on the mounting device and into the screw holes on the VESA mount that was installed ...
Page 21: ...and serial number You may need these numbers when contacting HP about the monitor model The rating label is located on the bottom of the monitor Installing a Cable Lock You can secure the monitor to a fixed object with an optional cable lock available from HP Locating the Rating Label 15 ...
Page 22: ...g and Play does not work through separate BNC type connectors or through distribution buffers boxes The Image Color Matching file The ICM files are data files that are used in conjunction with graphics programs to provide consistent color matching from monitor screen to printer or from scanner to monitor screen This file is activated from within graphics programs that support this feature NOTE The...
Page 23: ... and ICM files from the HP monitors support Web site 1 Go to http www hp com support and select the appropriate country and language 2 Select Drivers Downloads type your monitor model in the Find by product search field and click Go 3 If necessary select your monitor from the list 4 Select your operating system and then click Next 5 Click Driver Display Monitor to open the list of drivers 6 Click ...
Page 24: ... Click Install My Display Software 4 Follow the on screen instructions 5 Restart the computer Using the software To open the My Display software 1 Click the HP My Display icon on the taskbar Or Click Windows Start on the taskbar 2 Click All Programs 3 Click HP My Display 4 Select HP My Display For additional information refer to the on screen Help within the software Downloading the software If yo...
Page 25: ...r state when the host PC signals low power mode absence of either horizontal or vertical sync signal Upon entering this reduced power state sleep mode the monitor screen is blanked the backlight is turned off and the power LED indicator turns amber The monitor draws less than 0 5W of power when in this reduced power mode The monitor will wake from the sleep mode when the host PC sends an active si...
Page 26: ...sting the function select Save and Return or Cancel if you don t want to save the setting then select Exit from the Main menu Main Menu Description Brightness Adjusts the brightness level of the screen The factory default range is 90 Contrast Adjusts the contrast level of the screen The factory default range is 80 Input Control Selects the video input signal Color Control Selects and adjusts the s...
Page 27: ... 2 to 25 Maximum Weight Unpacked 3 54 kg 7 8 lbs Dimensions include base Height Depth Width 38 5 cm 15 1 cm 49 9 cm 15 2 in 5 9 in 19 7 in Maximum Graphic Resolution 1920 x 1080 60 Hz analog input 1920 x 1080 60 Hz digital input Optimum Graphic Resolution 1920 x 1080 60 Hz analog input 1920 x 1080 60 Hz digital input Text Mode 720 400 Dot Pitch 0 2480 H 0 2480 V mm Pixels Per in 102 PPI Horizontal...
Page 28: ...en Viewable Image Size 58 4 cm diagonal 23 in diagonal Tilt 2 to 25 Maximum Weight Unpacked 3 97 kg 8 8 lbs Dimensions include base Height Depth Width 40 4 cm 15 1 cm 53 23 cm 15 95 in 5 9 in 20 96 in Maximum Graphic Resolution 1920 x 1080 60 Hz analog input 1920 x 1080 60 Hz digital input Optimum Graphic Resolution 1920 x 1080 60 Hz analog input 1920 x 1080 60 Hz digital input Text Mode 720 x 400...
Page 29: ...ne VGA connector two HDMI connectors 25cw 25xw Models Display Type 63 3 cm wide screen IPS 25 in wide screen Viewable Image Size 63 3 cm diagonal 25 in diagonal Tilt 2 to 25 Maximum Weight Unpacked 5 11 kg 11 2 lbs Dimensions include base Height Depth Width 42 94 cm 16 4 cm 57 77 cm 16 91 in 6 5 in 22 74 in Maximum Graphic Resolution 1920 x 1080 60 Hz analog input 1920 x 1080 60 Hz digital input O...
Page 30: ...ep Power Off 30 W 28 W 0 5 W 0 5 W Input Terminal One VGA connector two HDMI connectors 27cw 27xw Models Display Type 68 6 cm wide screen IPS 27 in wide screen Viewable Image Size 68 6 cm diagonal 27 in diagonal Tilt 2 to 25 Maximum Weight Unpacked 5 5 kg 11 5 lbs Dimensions include base Height Depth Width 45 46 cm 16 4 cm 62 26 cm 17 9 in 6 5 in 24 51 in Maximum Graphic Resolution 1920 x 1080 60 ...
Page 31: ...ature Storage Temperature 5 to 35 C 20 to 60 C 41 to 95 F 4 to 140 F Relative Humidity 20 to 70 Power Source 100 240 VAC 50 60 Hz Altitude Operating Storage 0 to 5000 m 0 to 12192 m 0 to 16 400 ft 0 to 40 000 ft Measured Power Consumption Full Power Typical Settings Sleep Power Off 32 W 31 W 0 5 W 0 5 W Input Terminal One VGA connector two HDMI connectors 27cw 27xw Models 25 ...
Page 32: ... x 480 31 469 59 94 2 720 x 400 31 469 70 087 3 800 600 37 879 60 317 4 1024 768 48 363 60 004 5 1280 720 45 60 6 1280 1024 63 981 60 02 7 1440 900 55 935 59 887 8 1600 900 60 60 9 1680 1050 65 29 59 954 10 1920 1080 67 5 60 High definition Video Formats Preset Timing Name Pixel Format Horz Freq kHz Vert Freq Hz 1 480p 720 480 31 469 60 2 576p 720 576 31 25 50 3 720p50 1280 720 37 5 50 4 720p60 12...
Page 33: ...u may need to readjust the parameters of the monitor screen by using the on screen display Your changes can be made to any or all of these modes and saved in memory The monitor automatically stores the new setting then recognizes the new mode just as it does a preset mode In addition to the factory preset modes there are at least 10 user modes that can be entered and stored Entering User Modes 27 ...
Page 34: ... too low Open the OSD menu and select Brightness to adjust the brightness scale as needed Check Video Cable is displayed on screen Monitor video cable is disconnected Connect the appropriate video signal cable between the computer and monitor Be sure that the computer power is off while connecting the video cable Input Signal Out of Range is displayed on screen Video resolution and or refresh rate...
Page 35: ... quality conditions Fuzzy or unclear focus Ghosting streaking or shadowing effects Faint vertical bars Thin horizontal scrolling lines An off center picture To use the auto adjustment feature 1 Allow the monitor to warm up for 20 minutes before adjusting 2 Press the Auto button on the monitor front panel You can also press the Menu button then select Image Control Auto Adjustment from the OSD Main...
Page 36: ...he monitor images become distorted continue adjusting the values until the distortion disappears To restore the factory settings select Yes from the Factory Reset menu in the on screen display To eliminate vertical bars Clock 1 Press the Menu button on the monitor s front panel to open the OSD Menu and then select Image Control Clock 2 Press the Plus or Minus buttons on the monitor s front panel t...
Page 37: ...www hp com support Select your country or region select Troubleshooting and then enter your model in the search window and click the Go button NOTE The monitor user guide reference material and drivers are available at http www hp com support If the information provided in the guide does not address your questions you can contact support For U S support go to http www hp com go contactHP For world...
Page 38: ... Error messages received Hardware configuration Name and version of the hardware and software you are using 32 Appendix B Support and troubleshooting ...