HP 15-br0xx Maintenance And Service Manual Download | Manualshive

Page: 76 / 77

background image

M

memory module

product description 1
removal 45
spare part numbers 15, 45

memory module bracket

spare part number 45

memory module shield

removal 46
spare part number 15, 46

microphone

location 4
product description 2

microphone jack 8
model name 1

O

operating system, product

description 3

optical drive

product description 2

optical drive, spare part number 18

P

packaging guidelines 22
plastic parts, service

considerations 19

pointing device, product

description 3

ports

HDMI 8
product description 3
USB 8

power button 5
power button board

removal 36
spare part number 15, 36

power button board cable

removal 35
spare part number 15, 35, 36

power connector cable

removal 47
spare part number 15, 47

power connector cable bracket

removal 47
spare part number 15, 47

power cord

set requirements 66

power light 8

power requirements, product

description 3

processor, product description 1
product description

audio 2
chipset 1
display panel 1
external media cards 3
graphics 1
hard drive 1, 2
keyboard 3
memory module 1
microphone 2
operating system 3
optical drive 2
pointing device 3
ports 3
power requirements 3
processors 1
product name 1
security 3
sensors 2
serviceability 3
solid-state drive 1, 2
storage 1, 2
video 2
wireless 2, 3

product name 1

R

removal/replacement

procedures 24

right-side components 8
rubber feet

removal 25
spare part numbers 25

Rubber Foot Kit, spare part

numbers 15, 18, 25

S

screw cover

removal 25
spare part numbers 25

Screw Kit, spare part number 18
Screw Mylar Kit, spare part

numbers 15, 18, 25

security cable slot 7
security, product description 3
sensors, product description 2

service considerations

cables 19
connectors 19
plastic parts 19

serviceability, product description 3
setup utility

navigating and selecting 58
restoring factory settings 59

solid-state drive

product description 1, 2
spare part numbers 15

solid-state drive counterbalance

weight, spare part number 15

Solid-State Drive Rubber Kit, spare

part number 15

speakers

locations 9
removal 37
spare part number 14, 37

storage, product description 1, 2
stylus, spare part number 18
Sure Start

using 62

system board

removal 38
spare part numbers 14, 38

T

tools required 19
TouchPad

removal 29
spare part number 13, 29

TouchPad bracket

spare part number 13, 29

TouchPad cable

removal 28
spare part number 13, 28, 29

TouchPad component 6
TouchPad zone 6
TouchScreen board

removal 51
spare part number 16, 52

TouchScreen board cable

removal 55
spare part number 17, 55

TPM settings 62
transporting guidelines 22

U

USB legacy support 58

70

Index

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Summary of Contents for 15-br0xx

Page 1: ...HP Pavilion x360 15 Convertible PC model number 15 br0xx Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...s and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein First Edition April 2017 Document Part Number 926167 001 Product notice This guide describes features that are common to most models So...

Page 3: ... another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Info...

Page 4: ...iv Safety warning notice ...

Page 5: ...ents 16 Miscellaneous parts 18 4 Removal and replacement preliminary requirements 19 Tools required 19 Service considerations 19 Plastic parts 19 Cables and connectors 19 Drive handling 20 Grounding guidelines 21 Electrostatic discharge damage 21 Packaging and transporting guidelines 22 Workstation guidelines 22 5 Removal and replacement procedures 24 Component replacement procedures 24 Keyboard t...

Page 6: ...estoring factory settings in Computer Setup 59 Updating the BIOS 60 Determining the BIOS version 60 Downloading a BIOS update 60 Changing the boot order using the f9 prompt 61 TPM BIOS settings select products only 62 Using HP Sure Start select products only 62 7 HP PC Hardware Diagnostics UEFI 63 Downloading HP PC Hardware Diagnostics UEFI to a USB device 64 8 Specifications 65 9 Power cord set r...

Page 7: ...r or an Intel Core i3 7100U processor Internal graphics Intel HD Graphics 620 available only on computer models equipped with an Intel Core i3 7100U processor Intel HD Graphics available only on computer models equipped with an Intel Pentium 4415U processor Support for HD decode DX12 and high definition multimedia interface HDMI Panel 15 6 in full high definition FHD white light emitting WLED Brig...

Page 8: ... 0 mm hard drive with 128 GB M 2 SATA 3 solid state drive Optical drive HP external DVD RW DL SuperMulti Drive Audio and video Support for the following cameras HP Wide Vision FHD infrared camera with indicator light and 2 infrared lights USB 2 0 FHD hybrid BSI sensor f2 2 WDR 88 wide field of vision 1080p by 30 frames per second HP Wide Vision HD camera with indicator light USB 2 0 HD BSI sensor ...

Page 9: ...d TouchPad requirements ClickPad with image sensor MultiTouch gestures enabled Support for Modern TrackPad gestures Taps enabled as default Power requirements Support for a 3 cell 48 WHr 4 2 AHr Li ion battery Support for the following AC adapters 65 W HP Smart AC adapter non PFC EM RC 4 5 mm 65 W AC adapter non PFC S 3P 4 5 mm 45 W HP Smart AC adapter non PFC RC 4 5 mm non slim Support for a 1 00...

Page 10: ...m is in use 5 Internal display switch Turns off the display or initiates Sleep if the display is closed while the power is on NOTE The display switch is not visible from the outside of the computer The antennas IR emitters select models only and sensors are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas IR emitters and sensors f...

Page 11: ... in the Sleep state press the button briefly to exit Sleep When the computer is on and you want to lock the screen press the power button until you see the sign in screen appear Pressing the power button during screen lock mode turns off the computer When the computer is on and you want to turn it off press and hold the power Button 5 ...

Page 12: ...TouchPad Item Component Description 1 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 6 Chapter 2 External component identification ...

Page 13: ...ght White The AC adapter is connected and the battery is charged Amber The AC adapter is connected and the battery is charging Off The computer is using battery power 4 Memory card reader Reads optional memory cards that store manage share or access information To insert a card Hold the card label side up with connectors facing the slot insert the card into the slot and then push in on the card un...

Page 14: ...disabled NOTE Be sure that the device cable has 4 conductor connector that supports both audio out headphone and audio in microphone 3 USB 2 0 port Connect optional USB devices such as a keyboard mouse external drive printer scanner or USB hub 4 USB 3 0 charging powered port Connects an optional USB device such as a keyboard mouse external drive printer scanner or USB hub Standard USB ports will n...

Page 15: ...Bottom Item Component Description 1 Speakers 2 Produce sound Bottom 9 ...

Page 16: ...your country or region and then follow the on screen instructions Locating the serial number model number product number and warranty information The serial number 1 model number 2 product number 3 and warranty information 4 are located on the bottom of the computer This information may be needed when travelling internationally or when contacting support 10 Chapter 3 Illustrated parts catalog ...

Page 17: ...embly spare part information see Display assembly subcomponents on page 16 2 Keyboard top cover In ash silver finish with backlight for use only on computer models equipped with a graphics subsystem with discrete memory includes backlight cable and keyboard cable For use in Canada 924525 DB1 For use in the United States 924525 001 Computer major components 11 ...

Page 18: ...use in France 924523 051 For use in Germany 924523 041 For use in Greece 924523 151 For use in Hungary 924523 211 For use in India 924523 002 For use in Israel 924523 BB1 For use in Italy 924523 061 For use in Latin America 924523 161 For use in the Netherlands 924523 B31 For use in Portugal 924523 131 For use in Romania 924523 271 For use in Russia 924523 251 For use in Saudi Arabia 924523 171 Fo...

Page 19: ...witzerland 924522 BG1 For use in Turkey 924522 141 For use in the United Kingdom 924522 031 For use in the United States 924522 001 3 TouchPad does not include TouchPad bracket or TouchPad cable 924529 001 NOTE The TouchPad bracket is available using spare part number 924517 001 The TouchPad cable is available using spare part number 924509 001 TouchPad bracket not illustrated 924517 001 TouchPad ...

Page 20: ...r 3 0 GB L3 cache 2133 MHz FSB 15 W an Intel HD Graphics 620 subsystem with UMA video memory and the Windows 10 operating system for use only computer models equipped with an infrared camera 924077 601 Equipped with an Intel Core i5 7200U 2 56 GHz SC turbo up to 3 10 GHz dual core processor 3 0 GB L3 cache 2133 MHz FSB 15 W an Intel HD Graphics 620 subsystem with UMA video memory and a non Windows...

Page 21: ...r use only on computer models equipped with a graphics subsystem with UMA memory 924513 001 11 WLAN module Intel Dual Band Wireless AC 7265 802 11 AC 2 2 WiFi Bluetooth 4 2 Combo Adapter non vPro 901229 855 Intel Dual Band Wireless AC 3168 802 11AC 1 1 WiFi Bluetooth 4 2 Combo Adapter non vPro 863934 855 12 Memory modules 2 does not include memory shield 8 MB DDR4 2400 1 2 V 820570 005 4 MB DDR4 2...

Page 22: ...ghtView TouchScreen equipped with an FHD infrared camera 924530 001 15 6 in FHD WLED BrightView TouchScreen equipped with an HD non infrared camera 925711 001 15 6 in HD WLED AntiGlare TouchScreen equipped with an HD non infrared camera 924531 001 2 TouchScreen board includes G sensor board and double sided adhesive 929145 001 3 Webcam microphone module includes Mylar and double sided adhesive 16 ...

Page 23: ...use only on computer models equipped with an HD display panel 924518 001 6 WLAN antenna includes left and right WLAN cables and transceivers 924476 001 7 Display panel cable includes the webcam microphone module cable For use only on computer models equipped with an FHD infrared webcam microphone module 924507 001 For use only on computer models equipped with an HD non infrared webcam microphone m...

Page 24: ...use in Denmark 920688 007 For use in Europe 920688 005 For use in India 920688 016 For use in Israel 920688 008 For use in Italy 920688 002 For use in North America 920688 001 For use in the People s Republic of China 920688 014 For use in South Africa 920688 010 For use in Switzerland 920688 009 For use in the United Kingdom and Singapore 920688 006 Rubber Foot Kit includes bottom cover rear feet...

Page 25: ...ssembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Cables and connectors CAUTION When servicing the computer be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the computer Cables must be handled with extreme care to avoid damag...

Page 26: ...e connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing drive place it in a static proof bag Avoid exposing a drive to products that have magneti...

Page 27: ...ve these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The foll...

Page 28: ... proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field servic...

Page 29: ... resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive computerop workstations with ground cords of one megohm resi...

Page 30: ...r only parts Make special note of each screw size and location during removal and replacement Keyboard top cover For use in country region Spare part number For use in country region Spare part number In ash silver finish with backlight for use only on computer models equipped with a graphics subsystem with discrete memory includes backlight cable and keyboard cable For use in Canada 924525 DB1 Fo...

Page 31: ... 151 For use in Spain 924522 071 For use in Hungary 924522 211 For use in Switzerland 924522 BG1 For use in India 924522 002 For use in Turkey 924522 141 For use in Israel 924522 BB1 For use in the United Kingdom 924522 031 For use in Italy 924522 061 For use in the United States 924522 001 Before disassembling the computer follow these steps 1 Shut down the computer If you are unsure whether the ...

Page 32: ...e 6 Turn the computer right side up 7 Open the computer and position it on its left side with the bottom toward you 8 Insert a keyboard release tool 1 into the empty screw holes under the rubber feet 9 Press on the keyboard release tool until the keyboard top cover 2 releases from the computer 26 Chapter 5 Removal and replacement procedures ...

Page 33: ...disconnect the keyboard cable from the system board 12 Release the ZIF connector 3 to which backlight cable is connected and then disconnect the backlight cable from the system board 13 Release the ZIF connector 4 to which TouchPad cable is connected and then disconnect the TouchPad cable from the system board 14 Remove the keyboard top cover Reverse this procedure to install the keyboard top cove...

Page 34: ...uter by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 Remove the TouchPad cable 1 Release the ZIF connector 1 to which TouchPad cable is connected and then disconnect the TouchPad cable 2 from the TouchPad 2 Detach the TouchPad cable 3 from the keyboard top cover The TouchPad...

Page 35: ...ough the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 Remove the TouchPad 1 Turn the keyboard top cover upside down with the front toward you 2 Remove the...

Page 36: ...t the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 Remove the battery 1 Release the ZIF connector 1 to which audio jack board cable is connected and then disconnect the audio jack board cable 2 from the system board 2 Detach the audio jack board ca...

Page 37: ...B 5400 rpm SATA hard drive 683839 859 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC out...

Page 38: ...drive cable is attached to the base enclosure with double sided adhesive 3 Use the tab 3 on the hard drive rubber sleeve to remove the hard drive 4 If it is necessary to remove the hard drive from the rubber sleeve spread the open end of the rubber sleeve 1 and then remove the hard drive 2 Reverse this procedure to reassemble and install the hard drive 32 Chapter 5 Removal and replacement procedur...

Page 39: ...mputer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 5 Remove the battery see Battery on page 30 Remove the audio jack board cable 1 Release the ZIF connector 1 to which audio jack board cable is connected and then disconnect the au...

Page 40: ...off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 5 Remove the battery see Battery...

Page 41: ...he computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 5 Remove the battery see Battery on page 30 Remove the power button board cable 1 Release the ZIF connector 1 to which power button board cable is connected and then disconnect the power button board cable from the system board 2 Release the ZIF connector 2 to which power button board cable is connected and then disconne...

Page 42: ...r by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 5 Remove the battery see Battery on page 30 Remove the power button board 1 Release the ZIF connector 1 to which power button board cable is connected and then disconnect the power button board cable from the system board 2 D...

Page 43: ...omputer 4 Remove the keyboard top cover see Keyboard top cover on page 24 5 Remove the battery see Battery on page 30 Remove the speakers 1 Disconnect the speaker cable 1 from the system board 2 Release the display speaker cable from the retention clips 2 built into the base enclosure 3 Remove the four Phillips PM2 0 5 5 broad head shoulder screws 3 that secure the speakers to the base enclosure 4...

Page 44: ...erating system for use only computer models equipped with an infrared camera 924077 001 Equipped with an Intel Core i3 7100U 2 40 GHz dual core processor 3 0 GB L3 cache 2133 MHz FSB 15 W an AMD Radeon 530 R17M M1 70 Meso Pro with up to 2048 MB of discrete video memory 256 MB 16 DDR3 4 pieces and the Windows 10 operating system 924082 601 Equipped with an Intel Core i3 7100U 2 40 GHz dual core pro...

Page 45: ...m the system board 3 Release the display panel cable from the retention clips 3 and routing channel built into the fan heat sink assembly 4 Release the ZIF connector 4 to which power button board cable is connected and then disconnect the power button board cable from the system board 5 Disconnect the wireless antenna cables 5 from the WLAN module NOTE The 1 white WLAN antenna cable connects to th...

Page 46: ... system board 10 Remove the 10 Phillips PM2 0 4 6 screws 1 that secure the system board to the base enclosure 11 Remove the Phillips PM2 0 3 7 screw 2 that secures the WLAN module to the base enclosure 12 Lift the left side of the system board 1 until it rests at an angle 40 Chapter 5 Removal and replacement procedures ...

Page 47: ...13 Remove the system board 2 by sliding it up and to the left at an angle Reverse this procedure to install the system board Component replacement procedures 41 ...

Page 48: ...ou are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 an...

Page 49: ...AC outlet and then unplugging the AC adapter from the computer 3 Disconnect all external devices from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 and then remove the following components a Battery see Battery on page 30 b Speakers see Speakers on page 37 c System board see System board on page 38 Remove the fan heat sink assembly 1 Turn the system board upside do...

Page 50: ...em board spare part kits Thermal paste is used on the processor 1 and the heat sink section 2 that services it Thermal paste is also used on the VGA component 3 and the heat sink section 4 that services it NOTE Computer models equipped with a graphics subsystem with UMA memory will not have the components identified by callouts 3 and 4 present on the system board and fan heat sink assembly Reverse...

Page 51: ...ox type the computer model information and then click Search 4 Click the link for the computer model 5 Select the operating system and then click Next 6 Under Step 2 Select a Download click the BIOS link 7 Click the link for the most recent BIOS 8 Click the Download button and then follow the on screen instructions Before removing the memory module follow these steps 1 Turn off the computer If you...

Page 52: ...odule slot to release the memory module The edge of the module opposite the slot rises away from the computer 4 Remove the memory module 2 by pulling the module away from the slot at an angle NOTE Memory modules are designed with a notch to prevent incorrect insertion Reverse this procedure to install a memory module 46 Chapter 5 Removal and replacement procedures ...

Page 53: ...rating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 and then remove the following components a Battery see Battery on page 30 b Speakers see Speakers on page 37 c S...

Page 54: ...power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the keyboard top cover see Keyboard top cover on page 24 and then remove the following components a Battery see Battery on page 30 b Speakers see Speakers on page 37 c System board see System board on page 38 Remove the display assembly 1 Remove the five Phillips PM2 5 5 7 screws 1 the Phillips PM2 5 4 6 sc...

Page 55: ...ack cover b Release the top edge of the display panel assembly 2 from the display back cover c Swing the display panel assembly 3 forward until it rests on the keyboard d Detach the two pieces of tape 1 that secure the TouchScreen board and TouchScreen board cables to the display panel assembly Component replacement procedures 49 ...

Page 56: ...the display panel h Remove the display panel assembly 3 The display panel assembly is available using the following spare part numbers 924530 001 15 6 in FHD WLED BrightView TouchScreen equipped with an FHD infrared camera 925711 001 15 6 in FHD WLED BrightView TouchScreen equipped with an HD non infrared camera 924531 001 15 6 in HD WLED AntiGlare TouchScreen equipped with an HD non infrared came...

Page 57: ...anel assembly upside down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display panel b Turn the display panel assembly upside down with the bottom edge toward you c Release the two ZIF connectors 1 to which display panel cables are connected and then disconnect the display panel cables from the TouchScr...

Page 58: ...is necessary to replace the webcam microphone module NOTE The webcam microphone module can be removed and replaced without removing the display assembly from the base enclosure a Remove the display panel assembly b Disconnect the webcam microphone module cable 1 from the webcam microphone module 52 Chapter 5 Removal and replacement procedures ...

Page 59: ...crophone module and 924478 001 HD non infrared webcam microphone module 6 If it is necessary to replace the display hinges NOTE It is necessary to remove the display assembly to remove and replace the display hinge a Remove the display panel assembly b Remove the six Phillips PM2 5 2 9 broad head screws 1 that secure the hinges to the display back cover c Rotate the hinges 2 toward the inside of t...

Page 60: ...b Remove the display hinge c Remove the Phillips PM2 0 4 0 screw 1 that secures the hinge cover to the hinge d Remove the display hinge cover 2 The display hinge covers are available using the following spare part numbers 926720 001 Left hinge cap for use only on computer models equipped with an FHD display panel 926721 001 Right hinge cap for use only on computer models equipped with an FHD displ...

Page 61: ... 9 If it is necessary to replace the wireless antenna cables and transceivers a Remove the display panel assembly b Remove the right display hinge c Detach the wireless antenna transceivers 1 from the display back cover The wireless antenna transceivers are attached to the display back cover with double sided adhesive d Release the shielding material 2 that secures the wireless antenna cables to t...

Page 62: ...ve the left display hinge c Release the left wireless antenna transceiver d Disconnect the webcam microphone module cable 1 from the webcam microphone module e Release the shielding material 2 that secures the display panel cable to the display back cover f Release the display panel cable from the retention clips 3 and routing channel built into the top left and bottom edges of the display back co...

Page 63: ...001 for use only on computer models equipped with an FHD display panel and 924508 001 for use only on computer models equipped with an HD display panel and includes the webcam microphone module cable Reverse this procedure to reassemble and install the display assembly Component replacement procedures 57 ...

Page 64: ...etup Computers or tablets with keyboards Turn on or restart the computer and when the HP logo appears press f10 to enter Computer Setup Tablets without keyboards Turn off the tablet Press the power button in combination with the volume down button until the Startup menu is displayed and then tap F10 to enter Computer Setup Navigating and selecting in Computer Setup To select a menu or a menu item ...

Page 65: ...OTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Start Computer Setup See Starting Computer Setup on page 58 2 Select Main and then select Apply Factory Defaults and Exit NOTE On select products the selections may display Restore Defaults instead of Apply Factory Defaults and Exit 3 F...

Page 66: ...n the computer is connected to reliable external power using the AC adapter Do not download or install a BIOS update while the computer is running on battery power docked in an optional docking device or connected to an optional power source During the download and installation follow these instructions Do not disconnect power on the computer by unplugging the power cord from the AC outlet Do not ...

Page 67: ...r example filename exe The BIOS installation begins 5 Complete the installation by following the on screen instructions NOTE After a message on the screen reports a successful installation you can delete the downloaded file from your hard drive Changing the boot order using the f9 prompt To dynamically choose a boot device for the current startup sequence follow these steps 1 Access the Boot Devic...

Page 68: ... settings in Computer Setup 1 Start Computer Setup See Starting Computer Setup on page 58 2 Select Security select TPM Embedded Security and then follow the on screen instructions Using HP Sure Start select products only Select computer models are configured with HP Sure Start a technology that continuously monitors the computer s BIOS for attacks or corruption If the BIOS becomes corrupted or is ...

Page 69: ...st be in notebook mode and you must use the keyboard attached To start HP PC Hardware Diagnostics UEFI follow these steps 1 Turn on or restart the computer quickly press esc NOTE The HP PC Hardware Diagnostics UEFI download instructions are provided in English only and you must use a Windows computer to download and create the HP UEFI support environment because only exe files are offered 2 Press ...

Page 70: ... HP PC Diagnostics home page is displayed 2 In the HP PC Hardware Diagnostics section click the Download link and then select Run Download any version of UEFI for a specific product 1 Go to http www hp com support and then select your country The HP Support page is displayed 2 Click Drivers Downloads 3 In the text box enter the product name and then click Go or Click Find Now to let HP automatical...

Page 71: ...Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 65 ...

Page 72: ...roved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region The appliance coupler must meet the mechanical configuration of an EN 60 320 IEC 320 Standard S...

Page 73: ...ord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Standard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings applian...

Page 74: ...in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 68 Chapter 10 Recycling ...

Page 75: ...are part numbers 50 display panel cable removal 56 spare part numbers 17 57 Display Panel Kit spare part numbers 16 display panel product description 1 display switch 4 drives precautions 20 preventing damage 20 E electrostatic discharge 21 equipment guidelines 23 F fan heat sink assembly removal 43 spare part numbers 15 43 G G sensor board cable spare part number 55 graphics product description 1...

Page 76: ...rviceability 3 solid state drive 1 2 storage 1 2 video 2 wireless 2 3 product name 1 R removal replacement procedures 24 right side components 8 rubber feet removal 25 spare part numbers 25 Rubber Foot Kit spare part numbers 15 18 25 S screw cover removal 25 spare part numbers 25 Screw Kit spare part number 18 Screw Mylar Kit spare part numbers 15 18 25 security cable slot 7 security product descr...

Page 77: ...webcam microphone module removal 52 spare part numbers 16 53 webcam microphone module cable spare part numbers 57 wireless antenna location 4 removal 55 spare part number 56 spare part numbers 17 wireless product description 2 3 WLAN antenna location 4 removal 55 spare part number 17 56 WLAN module removal 42 spare part numbers 15 42 workstation guidelines 22 Index 71 ...

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