Maintenance
Conditions of warranty
Your Hoover vacuum cleaner, in the case of domestic use, has a one
year parts and labour warranty against product defects and failures when
the product is used in accordance with the terms and conditions of this
warranty statement.
This warranty commences from the original date of purchase and is not
transferable; please retain your original proof of purchase for any warranty
claims. This warranty is valid only in the country where the vacuum
cleaner is purchased.
The vacuum cleaner must be operated in accordance with these
instructions and used only for domestic household cleaning to remove
DRY dirt and dust from household carpets, flooring and fabrics. This
cleaner is not fit to be used as an industrial cleaner, and is not designed
for the collection of vitreous building material including particle board,
construction products and similar products such as wood/fibres, cement,
fillers, fibre glass etc or excessive or frequent sand. The infrequent pick-up
of these materials in these circumstances may be harmful to your vacuum
cleaner and may void the manufacturer’s warranty.
Accessories and consumables including dust bags and filters, unless
defective in manufacture, are not subject to this warranty. In order to
prolong the life of accessories and consumables, regular care and
maintenance is recommended.
When properly used and cared for, your cleaner will render excellent
service; refer to the instruction manual for further details, as misuse or
failure to follow the instructions makes this warranty void.
In the event of service or advice being needed, please contact Electrical
Home-Aids Asia Pacific Pty Ltd, Level 1, Building 2 Brandon Business
Park, 530 Springvale Road, Glen Waverley Victoria 3150, or on 1300 360
845, Monday-Friday 9am-5pm EST. The decision to repair or replace
the cleaner is at the sole discretion of Electrical Home-Aids. If Electrical
Home-Aids decide to repair or replace the cleaner, it will do so at its own
cost.
Electrical Home-Aids Pty Ltd is unable to accept responsibility under
this warranty for any repair work not carried out by an authorised
Hoover Service Agent or from the use of non-genuine parts. If any part
is no longer available or manufactured, Electrical Home-Aids Pty Ltd will
replace it with a genuine functional replacement part. This warranty does
not apply to the cost of replacing any parts of the product due to normal
wear and tear, alterations, improper installation, physical abuse, misuse
or accidental damage. Any transportation costs involved in the repair of
defective parts shall be borne by the claimant.
If proof of purchase cannot be provided at the time of a warranty claim
or service, any work carried out on the vacuum cleaner is chargeable.
The repair or replacement of the cleaner under this warranty does not
extend the original period of warranty.
The benefits conferred by this warranty are in addition to all other rights
and remedies in respect of the product as outlined under the Competition
and Consumer Act and other State and Territory laws.
“Our goods come with guarantees that cannot be excluded in the
Australian Consumer Law. You are entitled to a replacement or refund for
a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or
replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.”
Call Hoover Customer Care
with any product queries
Australia
1300 360 845
New Zealand
(09) 263 7573
To find out more about our range,
visit:
www.hoover.com.au
www.hoover.co.nz
email:
V4 05/15
SAVE TIME, REGISTER WARRANTY ONLINE!
www.hoover.com.au
and
www.hoover.co.nz
tornado
Vacuum Cleaner
