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Maintenance & T

roubleshooting

11.

Description

Product Code

Filter Set - Exhaust, inlet, dustbin

32201213

Dust canister

33155070

Exhaust grill

33155071

Hose

31220688

Please contact Hoover Customer Care: 1300 360 845 to find your local spare parts provider.

Customer Care

Fault

Solution

- The cleaner will not turn on

Check the power cable is inserted correctly. Remove the plug from 

the power supply and then reinsert it into the power supply. 
Press the On/Off switch.

- The vacuum performance is deteriorating.  Check the appliance to ensure there are no blockages. Clear any 

blockages that may be found. Check that the dust bin filter and 

exhaust filter are not dusty; empty the dust bin or replace dust bin 

filters and exhaust filter.
Check the suction control slider is not set to the minimum setting. 

- The cleaner makes an abnormal sound 

when switched on.

Turn off the cleaner immediately. Check the appliance to ensure 

there are no blockages. Clear any blockages that may be found.

Check the dust bin is installed correctly.  

Troubleshooting

Problems and Solutions

If you come across a problem, please use the checklist of troubleshooting tips before contacting 
Hoover Customer Care.

Summary of Contents for TORNADO

Page 1: ...tornado Powerful Cyclonic Bagless Vacuum Powerful 1800W Motor Cyclonic Performance HEPA Filtration ...

Page 2: ...2 1 3 2 7 6 5 4 11 8 9 10 13 12 2 ...

Page 3: ...tact Hoover Customer Care 1300 360 845 NZ 09 263 7573 to find your local spare parts provider Tornado 3012 Congratulations on the purchase of your new HOOVER vacuum cleaner There are many useful features built into your vacuum cleaner and we recommend that you carefully read this instruction manual so that you may take best advantage of them Specifications Power 1800W Max Dust Capacity 1 6L Tube T...

Page 4: ... connected to an AC supply at the voltage shown on the rating lable This cleaner should only be used for its intended purpose as described in this instruction manual 1 Do not operate the vacuum cleaner too close to heaters radiators and other hot surfaces 2 Before inserting the plug into the wall make sure your hands are dry 3 Before turning on the vacuum cleaner remove any large or sharp objects ...

Page 5: ...f before unplugging 9 Do not handle or operate the appliance with wet hands and follow electrical safety precautions at all times 10 Extreme caution should be exercised when using the appliance on stairs 11 Do not attempt to change the attachments while the appliance is plugged in to mains power supply Switch off and remove plug from mains power supply Use only manufacturer s recommended accessori...

Page 6: ...k the electrical regularly for defects If connection cables electrical hoses electrical contacts and electric tubes are damaged have them replaced immediately 25 Never clean the vacuum cleaner or any of the electrical parts especially the electrical connections with water or liquid cleaners 26 Never attempt to make any modifications electrically to the vacuum cleaner 27 Always store the appliance ...

Page 7: ...ool 3 Fit the other end of the telescopic rod to the handle 4 Press the On Off button to turn the cleaner on 5 Suction can be varied by sliding the suction control slider IMPORTANT Always remove the plug from the power socket before fitting or removing accessories Do not exceed the blue mark when pulling out the cord The yellow mark shows the ideal cable length ...

Page 8: ...ottom of the dust canister and the dirt and dust will fall into the bin 3 Close the dust canister and place back into the machine it will click into place and you can start to vacuum again Cleaning or changing the HEPA filter 1 Press the canister release button to remove the canister from the machine 2 Unlock the the canister lid by pushing the lock up and out 3 Take out the HEPA Filter and rinse ...

Page 9: ... can start to vacuum again NOTE Any moisture in the filter can cause damage to the motor Maintenance continued 1 Press the filter grill release button on the filter grill 2 Remove the filter from the filter grill 3 Rinse under lukewarm water and air dry for 24 hours before use 4 Refit the filter to the filter grill and refit the grill to the machine NOTE Any moisture in the filter can cause damage...

Page 10: ...ibly dirty Always operate the cleaner with filters installed to prevent motor damage and maximise performance Disconnect from electrical outlet before cleaning or replacing filters Do not use a washing machine to wash any filters or a hair drier to dry the filters Maintenance continued ...

Page 11: ...is deteriorating Check the appliance to ensure there are no blockages Clear any blockages that may be found Check that the dust bin filter and exhaust filter are not dusty empty the dust bin or replace dust bin filters and exhaust filter Check the suction control slider is not set to the minimum setting The cleaner makes an abnormal sound when switched on Turn off the cleaner immediately Check the...

Page 12: ... 9am 5pm EST The decision to repair or replace the cleaner is at the sole discretion of Electrical Home Aids If Electrical Home Aids decide to repair or replace the cleaner it will do so at its own cost Electrical Home Aids Pty Ltd is unable to accept responsibility under this warranty for any repair work not carried out by an authorised Hoover Service Agent or from the use of non genuine parts If...

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