PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Cleaner won’t run
1. Power cord not firmly plugged into outlet
1. Plug cord in firmly
2. Power switch not on
2. Turn power switch on
Low suction or won’t
pick up
1. Dirty Water Tank full and the automatic
shut-off engaged
1. Empty the Dirty Water Tank
2. Tanks and/or tank lids not in place
2. Make sure tanks and/or tank
lids are latched in place
3. Nozzle not in place
3. Make sure Nozzle cover is
latched in place
Water puddles
behind cleaner
1. Clean Water Tank not in place
2. Dirty Water Tank full
1. Make sure Clean Water Tank
is installed properly
2. Empty Dirty Water Tank
Cleaner solution
won’t dispense
1. Tanks not in place
1. Make sure both tanks are
locked in place
2. Clean Water Tank is empty
2. Refill Clean Water Tank
with water and solution
Brushes won’t rotate
1. Brushes not in place
2. Debris stuck in brushes
1. Turn unit off, check brushes
are locked into place
2. Remove any debris stuck
between brushes
