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Chapter 9: Technical Assistance
If you need assistance installing or troubleshooting your device, please contact us by using one of the methods below:
Knowledge Base:
Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base cannot help, our Technical Support
Portal (see below) provides an easy way to report your problem or ask your question.
Product Service and Repair:
Honeywell International Inc. provides service for all of its products through service centers throughout the world. To obtain
warranty or non-warranty service, please visit
and select Support > Contact Service and Repair to
see your region’s instructions on how to obtain a Return Material Authorization number (RMA #). You should do this prior to
returning the product.
Technical Support Portal:
The Technical Support Portal not only allows you to report your problem, but it also provides immediate solutions to your
technical issues by searching our Knowledge Base. With the Portal, you can submit and track your questions online and send
and receive attachments.
Web form:
You can contact our technical support team directly by filling out our online support form. Enter your contact details and the
description of the question/problem.
Telephone:
www.honeywellaidc.com/locations
For our latest contact information, please check our website at the link above.
9-1
Summary of Contents for THOR VM1
Page 17: ...Components Front View 1 Power Button 2 Speakers 3 Ambient Light Sensor 4 Microphone 1 3 ...
Page 43: ...IBM 3270 Overlay 2 25 ...
Page 162: ...Hat Encoding 3 100 ...
Page 163: ...3 101 ...
Page 175: ...About This tab displays information on the Gobi 2000 radio installed in the Thor VM1 3 113 ...
Page 179: ...3 117 ...
Page 199: ...Enter user name password and domain to be used when logging into network resources 3 137 ...
Page 206: ...3 144 ...
Page 220: ...3 158 ...
Page 228: ...4 8 ...
Page 301: ...Click the Request a certificate link Click on the advanced certificate request link 6 45 ...
Page 302: ...Click on the Create and submit a request to this CA link 6 46 ...
Page 312: ...7 4 ...
Page 318: ... Shift 9 Shift 0 8 6 ...