Honeywell PM23c, User Manual, Page: 98 / 164

Chapter 5 – Troubleshoot the Printer
88 PM23c, PM43, and PM43c Mid-Range Printer User Manual
Troubleshoot Printer Problems and Find
Solutions
Use this section to find possible solutions to printer problems.
Print Quality Problems and Possible Solutions
Problem Possible Solution
The printout is weak. Try these possible solutions in order:
• Make sure that your media setting is
appropriate for hte type of media you
are using.
• The contrast may be too low.
Increase the contrast.
• The printhead pressure may be too
low. Increase the printhead
pressure.
• Replace the printhead.
The printout is weaker on one
side. Adjust the printhead balance.
There are weak spots on the
printout. Try these possible solutions in order:
• There may be foreign particles on
the media. Clean or replace the
media.
• Make sure that your media and
ribbon are compatible.
• Make sure that you are using high
quality media and ribbon.
• The contrast may be too low.
Increase the contrast.