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MS9500 Voyager

®

 Series 

Single-Line Hand Held Laser Scanner 

Installation and User's Guide 

 
 

Summary of Contents for MS9500 Voyager Series

Page 1: ...MS9500 Voyager Series Single Line Hand Held Laser Scanner Installation and User s Guide ...

Page 2: ...protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without the prior written consent of HII 2009 Honeywell International Inc All rights reserved Web Address www honeywellaidc com Trademarks Metrologic MetroSelect MetroSet2 and CodeGate are trademarks or registered trademarks of Metrologic Instruments Inc or Honeywel...

Page 3: ...System RS232 Laser Emulation and Light Pen Emulation 7 RS485 8 Keyboard Wedge 9 Stand Alone Keyboard 10 Integrated USB Full Speed 11 Low Speed 11 The MS9540 VoyagerCG Series How to Use CodeGate and the Manual Activation Mode 12 Three Modes of Operation 12 Stand Kits Types 13 Assembly 14 Indicators Audible 17 Visual 18 Failure Modes 19 Configuration Modes 20 Upgrading the Firmware 23 Depth of Field...

Page 4: ...cations Operational 30 Mechanical 31 Electrical 31 Environmental 31 Scanner and Cable Terminations Scanner Pinout Connections 32 Cable Connector Configurations 34 Limited Warranty 36 Regulatory Compliance Safety 37 EMC 38 Patents 40 Index 41 Customer Support 43 Technical Assistance 43 Product Service and Repair 44 ...

Page 5: ...stem When the MS9540 is placed in the stand the CodeGate button feature will automatically deactivating for hands free operation Some additional key product features for the MS9500 series include Auto trigger operation and auto stand detect CodeGate data transmission technology MS9540 only Flash upgradeable firmware Easy configuration with MetroSelect bar codes and MetroSet 2 Windows compatible so...

Page 6: ...0VAC to 255VAC Continental European 46 00527 90VAC to 255VAC United Kingdom 46 00528 90VAC to 255VAC Australia 46 00529 90VAC to 255VAC China 53 53000x 3 RS232 PowerLink Cable with Built in Power Jack Black Coiled Cord with Long Strain Relief 59 59000x 3 RS232 PowerLink Cable with Built in Power Jack Black Straight cord with Short Strain Relief 53 53002x 3 Keyboard Wedge PowerLink Cable with Adapt...

Page 7: ... 53 53235x N 3 USB Low Speed Communication Cable Type A Black Coiled Cord with Long Strain Relief MVC RS485 MVC Cable 12VDC to 5 2VDC Contact a customer service representative for additional information on the MVC converter cable series and the host connections available 46 46128 Free Standing Stand with Accessories 46 46351 Hard Mount Accessory Kit used with kit 46 46128 46 46508 Wall Mount Hange...

Page 8: ...5 Red Window Laser Aperture 6 Speaker See Audible Indicators on page 17 7 Cable Release Pin Hole See The PowerLink Cable on page 5 8 Cable Connection 10 pin RJ45 Female Socket See Scanner Pinout Connections on page 32 Figure 1 Scanner Components In some custom units the standard green LED has been replaced with a blue LED and the red LED has been replaced with a white LED Items are provided with t...

Page 9: ... the unit near the bottom of the scanner 2 Bend an ordinary paperclip into the shape shown above 3 Insert the paperclip or other small metallic pin into the small pin hole 4 There will be an audible click when the connector lock releases Pull gently on the strain relief of the PowerLink cable to separate the cable from the scanner Connecting the PowerLink Cable Important If the PowerLink cable is ...

Page 10: ...cording to EN IEC 60950 1 To maintain compliance with standard CSA C22 2 No 60950 1 UL 60950 1 and norm EN IEC 60950 1 the power source should meet applicable performance requirements for a limited power source Maintenance Smudges and dirt on the unit s window can interfere with the unit s performance If the window requires cleaning use only a mild glass cleaner containing no ammonia When cleaning...

Page 11: ...e to the proper port on the host system Figure 6 6 Turn on the host system Plugging the scanner into a port on the host system does not guarantee that scanned information will be communicated properly to the host system Please refer to the MetroSelect Single Line Configuration Guide or MetroSet2 s help files for instructions on changing the scanner s factory default configuration The scanner and h...

Page 12: ...ble to the host device 4 Turn on the host system Figure 7 Plugging the scanner into a port on the host system does not guarantee that scanned information will be communicated properly to the host system Please refer to the MetroSelect Single Line Configuration Guide or MetroSet2 s help files for instructions on changing the scanner s factory default configuration The scanner and host system must u...

Page 13: ...essary use the supplied adapter cable 5 pin male DIN to 6 pin female mini DIN adapter Figure 8 7 Power up the host system Plugging the scanner into a port on the host system does not guarantee that scanned information will be communicated properly to the host system Please refer to the MetroSelect Single Line Configuration Guide or MetroSet2 s help files for instructions on changing the scanner s ...

Page 14: ...rt on the host system Figure 9 6 Turn on the host system Powering the MS95x0 47 directly from the computer can sometimes cause interference with the operation of the scanner or the computer Not all computers supply the same current through the keyboard port explaining why a scanner would work on one computer and not another Contact a Customer Service Representative if you require an external power...

Page 15: ...USB Keyboard Emulation Mode enabled For information on configuring the MS95x0 38 for USB Serial Emulation Mode please refer to the USB section of the MetroSelect Single Line Configuration Guide PN 00 02544 Plugging the scanner into a port on the host system does not guarantee that scanned information will be communicated properly to the host system Please refer to the MetroSelect Single Line Confi...

Page 16: ... Manual Activation Mode Figure 11 Figure 12 Three Modes of Operation Auto Trigger In Stand Auto triggers while in the stand Bar code is automatically decoded and transmitted CodeGate Out of Stand CodeGate activates when removed from the stand Bar code data is transmitted when the button is pressed Manual Activation Mode Out of Stand Button activates laser Bar code data is scanned and transmitted w...

Page 17: ...th the stand kit 46 46128 can be used to hard mount bolt the MS9500 to the countertop Figure 14 Kit Contains a Screw 8 Round Head Qty 4 b Base Qty 1 Optional Wall Mount Hanger Accessory Kit 46 46433 Figure 15 Kit Contains Figure 15 a Screw 8 Round Head Qty 2 b Wall Mount Hanger Qty 1 Optional Wall Mount Hanger Kit 46 46508 Figure 16 Kit Contains a Wall Mount Hanger Qty 1 b Wall Mount Base Qty 1 c ...

Page 18: ...Apron Stand Step 1 Slide the apron over the stand Figure 17 Step 2 5 Washer M3 x 6 mm Screw Stand Apron Tab Position the stand so that it sits under the tab on the apron Then secure the apron to the stand using the two M3 x 6 mm screws and the two 5 washers provided Figure 18 Stand Option 2 Hard Mount Accessory Kit 46 46351 2 00 2 00 Step 1 Drill four 39 holes in the countertop Figure 19 Step 2 Se...

Page 19: ... 46 46351 or MS951 Stand Base Figure 21 Step 4 Remove the logo plate on the stand by gently using an exacto knife to release the plate hook Figure 22 Step 5 Position the stand over the base assembly Figure 23 Figure 24 Step 6 Secure the stand to the base assembly by installing and tightening the M3 set screw under the logo plate as shown Step 7 Snap the logo plate back into place Figure 25 15 ...

Page 20: ...t Option 2 Kit 46 46508 Step 1 Attach the Wall Mount Base to the Wall Mount Hanger with the two 4 8 x 13 mm self tapping screws Step 2 Remove one side of the protective backing from the double sided adhesive tape Figure 27 Step 3 Attach the tape to the back of the Wall Mount Hanger as shown Step 4 Remove the protective backing from the double sided adhesive tape and apply hook to the wall Figure 2...

Page 21: ...imes When exiting the configuration mode the scanner will beep three times and the red LED will stop blinking Three beeps can also indicate a communication timeout during normal scanning mode if the scanner is configured to give this indication During Start up This is a failure indicator Refer to Failure Modes on page 19 Three Beeps When using the single code configuration method the scanner will ...

Page 22: ...ar code will be decoded and transmitted to the host automatically Steady Green When the laser is active the green LED is illuminated The green LED will remain illuminated until the laser is deactivated default mode only Steady Green and Single Red Flash When the scanner successfully reads a bar code the red LED will flash and the scanner will beep once If the red LED does not flash or the scanner ...

Page 23: ...er the scanner emits a continuous razzberry tone then the scanner has an experienced an electronic failure Return the unit for repair to an authorized service center Three Beeps on power up If the scanner beeps three times on power up then the non volatile memory NovRAM that holds the scanner configuration has failed If the scanner does not respond after reconfiguring return the scanner for repair...

Page 24: ...of the host system The commands are equivalent to the numerical values of the bar codes located in the MetroSelect Configuration Guide How does Serial Configuration work 1 Each command sent to the scanner is the ASCII representation of each numeral in the configuration bar code The entire numeric string is framed with an ASCII stx and an ASCII etx EXAMPLE 1 Command for Disabling Codabar Command st...

Page 25: ...er tone and add a G as a configurable prefix FEATURE HOST COMMAND ASCII REPRESENTATION SCANNER RESPONSE Enter Configuration Mode stx 999999 etx 02h 39h 39h 39h 39h 39h 39h 03h ack or 06h Load Defaults stx 999998 etx 02h 39h 39h 39h 39h 39h 38h 03h ack or 06h Disable Code 128 stx 100113 etx 02h 31h 30h 30h 31h 31h 33h 03h ack or 06h Alternate Tone 1 stx 318565 etx 02h 33h 31h 38h 35h 36h 35h 03h ac...

Page 26: ...x 999998 etx 02h 39h 39h 39h 39h 39h 39h 03h ack or 06h 19200 Baud Rate stx 415870 etx 02h 34h 31h 35h 38h 37h 30h 03h ack or 06h Exit Configuration Mode stx 999999 etx 02h 39h 39h 39h 39h 39h 39h 03h ack or 06h The scanner will beep three times This example illustrates two important points First if an invalid command is sent from the host the scanner responds with a nak and the end user must star...

Page 27: ...0 MS9540 1 Plug the scanner into a serial communication port on the host system 2 Start the MetroSet2 software 3 Click on the plus sign next to POS Scanners to expand the supported scanner list 4 Choose the Voyager 9520 N R or Voyager 9540 N R from the list 5 Click on the Configure Scanner button 6 Choose Flash Utility from the options list located on the left side of the screen 7 Click on the Ope...

Page 28: ...DEPTH OF FIELD MINIMUM BAR CODE ELEMENT WIDTH A B C D E F G H J K mm 13 15 19 25 33 53 mils 5 2 5 7 7 5 10 13 21 Figure 30 Depth of Field 24 ...

Page 29: ... scanner s IR detects movement in the activation area see figure below the laser will automatically turn on preparing the scanner for bar code recognition decoding and transmission The default laser scan mode for the MS9500 series is normal scan Figure 31 Short and Long IR Activation Area 25 ...

Page 30: ...t Receive The MS9520 9540 Keyboard Wedge Series 47 is designed for keyboard emulation only Many RS232 configurable functions available in other Honeywell scanners are also available as keyboard wedge functions The following are the most important selectable options specific to keyboard wedge Keyboard Type AT includes IBM PS2 models 50 55 60 80 IBM PS2 includes models 30 70 8556 Keyboard Country Ty...

Page 31: ... is a continuous razz tone There has been a diagnostic failure At power up there is a razz tone and the green LED flashes There is a VLD failure At power up there is a razz tone and both LEDs flash There is a scanning mechanism failure Contact a customer service representative The unit scans communicates and beeps twice The same symbol timeout is set too short Adjust the same symbol timeout for a ...

Page 32: ... host Make sure that the unit is connected to the proper host port The bar code may have been printed incorrectly The unit is not configured correctly for the type of bar code being scanned Check if it is a check digit character or border problem The unit beeps at some bar codes but NOT for others of the same bar code symbology The minimum symbol length setting does not work with the bar code Chec...

Page 33: ... Caps Lock mode Enable the Caps Lock detect feature of the scanner to detect whether the PC is operating in Caps Lock Everything works except for a couple of characters These characters may not be supported by that country s key look up table Try operating the scanner in Alt mode The following item is relevant for an RS232 interface only The unit will power up and scan but does not communicate pro...

Page 34: ...aces RS232 PC Keyboard Wedge Stand Alone Keyboard RS485 Light Pen Emulation Laser Emulation RS232 with DSR Low Speed USB Serial Emulation or Keyboard Emulation Full Speed USB Print Contrast 35 minimum reflectance difference Number Characters Read Up to 80 data characters Maximum number will vary based on symbology density Roll Pitch Yaw 42 68 52 Beeper Operation 7 tones or no beep Green LED laser ...

Page 35: ...andby 120 mA 5VDC typical DC Transformers Class 2 5 2V 1A For regulatory compliance information see pages 37 39 ENVIRONMENTAL Temperature Operating 0 C to 40 32 to 104 F Storage 40 C to 60 C 40 F to 140 F Humidity 5 to 95 relative humidity non condensing Light Levels Up to 4842 Lux 450 footcandles Shock Designed to withstand 1 5 m 5 ft drops Contaminants Sealed to resist airborne particulate conta...

Page 36: ... pin modular jack The serial number label indicates the interface enabled when the scanner is shipped from the factory 10 Shield Ground MS95x0 47 Keyboard Wedge and Stand Alone Keyboard Pin Function 1 Ground 2 TTL RS232 Transmit Output 3 TTL RS232 Receive Input 4 PC Data 5 PC Clock 6 KB Clock 7 PC 5V 8 KB Data 9 5VDC 10 Shield Ground MS95x0 11 RS485 Pin Function 1 Ground 2 RS232 Transmit Output 3 ...

Page 37: ...Output 6 Scan Laser Enable Input 7 Reserved 8 Data Out 9 5VDC 10 Shield Ground MS95x0 14 RS232 MS95x0 40 Full Speed USB MS95x0 38 Low Speed USB Pin Function Pin Function 1 Ground 1 Ground 2 RS232 Transmit Output 2 RS232 Transmit Output 3 RS232 Receive Input 3 RS232 Receive Input 4 RTS Output 4 RTS Output 5 CTS Input 5 CTS Input 6 DTR Input 6 D 7 Reserved 7 PC 5V V_USB 8 DSR Out 8 D 9 5VDC 9 N C 10...

Page 38: ...5 Signal Ground 6 Light Pen Data DSR Out for 14 interfaces 7 CTS Input 8 RTS Output 9 5VDC 9 Pin Female D Type USB Cables PN 53 53213x N 3 53 53214x N 3 or 53 53235x N 3 Pin Function 1 PC 5V V_USB 2 D 3 D 4 Ground Shield Shield Locking Type A Non Locking Type A Stand Alone Keyboard PowerLink Cable PN 53 53020x 3 Pin Function 1 PC Data 2 NC 3 Power Ground 4 5VDC PC Power to KB 5 PC Clock 6 NC 6 Pin...

Page 39: ...cable with a 5 pin DIN male connector on one end and a 6 pin mini DIN female connector on the other According to the termination required connect the appropriate end of the adapter cable to the PowerLink cable leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC Keyboard Wedge Adapter Cable Pin Function 1 PC Clock 2 PC Data 3 No Connect 4 Power G...

Page 40: ...CEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW THE FOREGOING WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES EITHER EXPRESSED OR IMPLIED ORAL OR WRITTEN INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT HII S RESPONSIBILITY AND PURCHASER S EXCLUSIVE REMEDY UNDER THIS WARRANTY IS LIMITED TO THE REPAIR OR REPL...

Page 41: ...nt ne doit en aucun cas essayer d entretenir lui même le scanner ou le laser Ne regardez jamais directement le rayon laser même si vous croyez que le scanner est inactif N ouvrez jamais le scanner pour regarder dans l appareil Ce faisant vous vous exposez à une rayonnement laser qú êst hazardous L emploi d appareils optiques avec cet équipement laser augmente le risque d endommagement de la vision...

Page 42: ...nd used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Any unauthorized changes or modifications to this equipment could void the user s authority to operate this device T...

Page 43: ...ference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and i...

Page 44: ... 632 7 007 849 7 017 813 7 044 383 7 124 950 7 156 310 7 252 238 7 255 280 7 278 578 7 325 740 D408 532 No license right or sublicense is granted either expressly or by implication estoppel or otherwise under any Metrologic Honeywell or third party intellectual property rights whether or not such third party rights are licensed to Metrologic and or Honeywell including any third party patent listed...

Page 45: ...ld 27 E EMC 43 44 EMI 43 emissions 43 F firmware 26 G green LED see indicator I IBM see interface RS485 immunity 43 indicator audible 24 33 failure 30 32 visual 5 30 32 33 interface 33 35 39 Keyboard Wedge1 11 29 35 39 Laser Emulation 1 8 29 36 Light Pen 1 8 29 35 RS232 1 8 29 32 36 37 RS485 1 10 29 35 Stand Alone Keyboard 1 12 35 37 USB 1 13 29 36 37 IR range 28 K Keyboard Wedge see interface L l...

Page 46: ...cator regulatory compliance 41 44 repair 40 RMA 40 RS232 see interface RS485 see interface S safety 41 SELV see caution serial number 7 specifications 33 34 stand 4 16 19 T termination 35 39 troubleshooting 30 32 U UL see caution USB see interface V ventilation 34 voltage 3 34 see caution W warranty 40 window 5 7 42 ...

Page 47: ...m Mexico Telephone 803 835 8000 E mail latechsupport honeywell com Europe Middle East and Africa Telephone 31 0 40 7999 393 Fax 31 0 40 2425 672 E mail hsmeurosupport honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail aptechsupport honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail aptechsupport honeywell com China Telephone 86 800 828 2803 Fax 86 512 6762 ...

Page 48: ... 21 3535 9100 Fax 55 21 3535 9105 E mail brservice honeywell com Mexico Telephone 52 55 5203 2100 Fax 52 55 5531 3672 E mail mxservice honeywell com Europe Middle East and Africa Telephone 31 0 40 2901 633 Fax 31 0 40 2901 631 E mail euroservice honeywell com Hong Kong Telephone 852 29536436 Fax 851 2511 3557 E mail apservice honeywell com Singapore Telephone 65 6842 7155 Fax 65 6842 7166 E mail a...

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Page 52: ...Honeywell Scanning Mobility 9680 Old Bailes Road Fort Mill SC 29707 www honeywellaidc com 00 02410 Rev L December 2009 ...

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