Lyric™ Wi-Fi Water L
eak and Freeze Detector
Frequently Asked Questions (FAQ’s)
1.
What type of battery should I use? What is the expected battery life?
Lyric uses three AA Alkaline batteries. For your convenience, three batteries are included in your box. You can expect
up to 3 years of battery life, depending on use conditions. Battery life may be shorter due to a number of factors (e.g.,
extreme cold or heat, multiple cable sensors, alert activity, frequency of status updates).
2.
Can I use another power supply with this detector?
No, this is a battery powered device only.
3.
Is there a preferred install height?
The detector can be on the floor or hang at any height. The length of the supplied cable sensor is 4 feet (or 1.2 meters).
You can attach additional cable sensors for additional coverage – up to 125 Cable Sensors connected for 500 feet or
150 meters. Water can touch any part of the cable for the alarm to sound.
4.
If I’m installing multiple detectors at the same time, how do I know which detector I am installing?
Each detector must be enrolled through the app individually. The easiest way to enroll detectors is to enroll one at a
time by inserting batteries only into the device you are ready to enroll. In the case where you have already inserted
batteries for multiple detectors prior to enrollment, you will see multiple MAC IDs in the app to choose from – in that
case you would need to identify which device you are enrolling by looking up the MAC ID.
5.
How do I locate the MAC ID on the detector?
MAC IDs are printed in the detector’s battery compartment. Repeat the installation steps for each detector individually.
6.
I’ve installed the detector and the green LED light was on but has now turned off. Does that mean my detector has
gone offline?
After successful installation, the LED light will turn solid green. It stays on for approximately 5 minutes and then turns
off to preserve battery life.
7.
How do I set up alerts and notifications?
Set up and manage your alerts and notifications in the settings in your Lyric App. Select the “Water Leak Detector” and
go to the “Menu” within the Lyric App. Select the “Alert and Notifications” to set up what you want to be notified about.
You can receive notifications for the following: (i) water leak; (ii) high/low temperature; and (iii) high/low humidity.
Water Leak notifications for the Honeywell Water Leak Detector may not be disabled, though you may choose your
notification method.
You may choose to receive notifications in any or all of these ways:
In-App Alert
Push Notifications
Email Notifications
8.
What type of alerts and notifications can I receive? (Note that you will only receive alerts and notifications that
you’ve set up and enabled)
1.
Water: When the Water Leak Detector or Cable Sensor detects water
A.
100dBA buzzer alarm will sound at device
B.
Red LED flashes at device
C.
Push notification is sent to your mobile device
D.
Email notification is sent to the email address connected to your Lyric App
E.
Email notification is sent to other email recipients set up in your Lyric App
2.
Temp and Humidity: When your temperature and humidity is outside the default or custom settings in your
Lyric App
A.
Push notification is sent to your mobile device
B.
Email notification is sent to the email address connected to your Lyric App
C.
Email notification is sent to other email recipients setup in your Lyric App
