
CONFIGURATION AND ANALYSIS SOFTWARE ENSUITE
Information for general use
Rev. M / 73023639
152
GasLab Q2
If it was not possible to establish
the
connection,
an
error
message will be displayed.
There may be several causes of
this error, for example the device
is switched off or is still starting
up.
The
entered
address
was
incorrect, or hardware errors
have occurred. See also chapter
9 Possible malfunctions and
troubleshooting
Figure 8.7: Connection not established
Since Basic System 03-39-A the
enCore device
tries
to authenticate itself with its self-signed TLS certificate.
Depending on the pre-set device system time and the time zones used, the
certificate will only become valid or unrestrictedly usable after a certain time has
elapsed. In this case a note is displayed.
In case the certificate is unknown to enSuite,
enSuite will not establish a connection and
will display the certificate for validation.
This is always the case when the device is
connected for the first time.
Figure 8.8: Certificate is unknown
–
example first connection establishment