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Honeywell EQUIP HD3HDIHX User Manual Download Page 31

Document 800-07361V5 Rev A

31

07/2013

3

Installing the Honeywell IP Utility

This chapter describes how to:

•

Install and log onto the IP Utility

•

Connect to a device and configure network settings using the IP Utility

•

Uninstall the IP Utility and/or Bonjour

About the Honeywell IP Utility and Web Client

About the Honeywell IP Utility

The Honeywell IP Utility is a software application that is installed from a DVD or 
downloaded from the Honeywell Systems Group website 
(

http://www.honeywellsystems.com/support/download-center/index.html

). It is installed 

on a local workstation and primarily used by Administrators to configure the equIP Series 
of products residing on an IP network. 

The IP Utility enables users to: 

•

Discover devices on a network

•

Configure the IP network settings, name devices, upgrade firmware, change 
passwords.

•

Open individual web client applications for each discovered device.

Updating the Honeywell IP Utility

Honeywell recommends that you regularly check the Honeywell websites for the latest 
available software updates. 
Go to 

http://www.honeywellsystems.com/support/download-center/index.html

 and 

follow the instructions on the page to logon, find your camera, and then download the 
software updates.

Summary of Contents for EQUIP HD3HDIHX

Page 1: ...Document 800 07361V5 Rev A 07 2013 User Guide equIP Series Indoor High Resolution True Day Night IP Dome Camera NTSC PAL HD3HDIH HD3HDIHX HD3MDIH HD3MDIHX HD3MWIH HD3MWIHX ...

Page 2: ...C Minimum System Requirements Updated the Secondary Stream Video Codec Settings section Updated the Configuring Motion Detection section Updated the method for connecting to the Honeywell Download Center and installing the IP Utility software V5 A 07 2013 Updated URLs on back cover Added the Angles of View for the HD3MDIH camera Updated the Mount option Updated the method for finding the User Guid...

Page 3: ...justing the Camera FOV Field of View 26 Adjusting the Lens Focus 28 Securing the Enclosure Cover 30 3 Installing the Honeywell IP Utility 31 About the Honeywell IP Utility and Web Client 31 About the Honeywell IP Utility 31 Step 1 Confirm Your System Requirements 32 Step 2 Install the Honeywell IP Utility Software 33 Finding the equIP Series User Guide 34 Step 3 Log Onto the IP Utility and Discove...

Page 4: ... Settings 65 Resetting the Device 66 Compression Settings 67 Primary Stream Video Codec Settings 68 Secondary Stream Video Codec Settings 68 Statistics Received Bit Rate and Frame Rate 72 Camera Setup 72 Basic Camera Setup Procedure 73 Auto Exposure 74 White Balance 75 Zoom Focus HD3HDIH X model only 76 Video Analytics 78 Tamper Detection 79 Configuring Video Motion Detection 82 Alarm and Audio 88...

Page 5: ...veX Prompt 41 Figure 3 5 Web Client Interface After Logging On 42 Figure 4 1 Windows Firewall Settings for IE 48 Figure 4 2 Allowed Programs List in IE 49 Figure 4 3 Adding IE to the Allowed Programs List 50 Figure 4 4 Searching for UAC in the Control Panel 50 Figure 4 5 User Account Control Settings Page 51 Figure 4 6 Preferred UAC Settings 51 Figure 4 7 Run IE as Administrator 52 Figure 4 8 Came...

Page 6: ...vity Level for a Wide Field of View 86 Figure 4 42 VMD Configuration Example 80 Sensitivity Level for a Wide Field of View 87 Figure 4 43 Video Motion Detection Configuration A Combination Setup 87 Figure 4 44 Audio and IO Settings Tab 88 Figure 4 45 D N Control Message 89 Figure 4 46 Audio Settings 90 Figure B 1 Limited or No Connection Message 94 Figure C 1 HD3HDIH X Camera Side View with Dimens...

Page 7: ...nimum Requirements for ActiveX 47 Table 4 3 Tabs in the Web Client Application 62 Table 4 4 Video Streaming Resolutions 1080p Resolution Primary Stream 69 Table 4 5 Video Streaming Resolutions 720p Resolution Primary Stream 69 Table 4 6 Video Streaming Resolutions 1080p Resolution Secondary Stream 70 Table 4 7 Video Streaming Resolutions 720p Resolution Secondary Stream 70 Table 4 8 Compression Se...

Page 8: ...8 Tables ...

Page 9: ...work camera environment Chapter 3 Installing the Honeywell IP Utility describes how to install the Honeywell IP Utility and set up administrator privileges Chapter 4 IP Camera Web Client describes how to use the web client application to view video and configure the available settings for the network camera Appendix A Surface Mounting Template provides a mounting template for your HD3 series camer...

Page 10: ...s these limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and CAUTION THIS SYMBOL INDICATES THAT DANGEROUS VOLTAGE CONSTITUTING A RISK OF ELECTRIC SHOCK IS PRESENT WITHIN THE UNIT CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE THE COVER NO USER SERVICEABLE ...

Page 11: ...ible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Manufacturer s Declaration of Conformance North America The equipment supplied with this guide conforms to UL 60950 1 and CSA C22 2 No 60950 1 Europe The manufacturer declares that the equipment supplied with this guide is compliant with the European Parliamen...

Page 12: ...rchandise Authorization RMA number Be sure to have the model number serial number and the nature of the problem available for the technical service representative Prior authorization must be obtained for all returns exchanges or credits Items shipped to Honeywell without a clearly identified Return Merchandise Authorization RMA number may be refused ...

Page 13: ...er Description HD3HDIH True Day Night 1080p 3 0 9 mm Vari Focal Motorized Focus and Zoom Lens NTSC HD3HDIHX True Day Night 1080p 3 0 9 mm Vari Focal Motorized Focus and Zoom Lens PAL HD3MDIH True Day Night 720p 3 3 12 mm VFAI Lens NTSC HD3MDIHX True Day Night 720p 3 3 12 mm VFAI Lens PAL HD3MDIH01 True Day Night 720p 2 5 6 mm VFAI Lens NTSC HD3MDIH02 True Day Night 720p 10 0 28 mm VFAI Lens NTSC H...

Page 14: ...ent Multiple levels of password protected remote access prevents unauthorized users from altering system settings Advanced IP Utility software Web server for remote setup of camera video and network parameters 24 V AC or PoE IEEE 802 3 af choice of power inputs Input and output alarm contacts support Bi directional audio support Local video out aim and focus Model Resolution Scan Sensor HD3HDIH X ...

Page 15: ...read this guide and keep it for future reference Download the latest software updates Go to http www honeywellsystems com support download center index html and follow the instructions on the page to logon find your camera and then download software updates Note You will need a Username and Password to log in to the Download Center To receive a Username and Password contact the customer service ce...

Page 16: ...nty One DVD containing the software and this User Guide If any parts are missing or damaged contact the dealer from which you purchased your camera or call Honeywell Customer Service see Warranty and Service on page 11 Equipment Required The following tools might help you to complete the installation Drill Screwdrivers Wire cutters Overview of Installation Procedure Note Please familiarize yoursel...

Page 17: ... User Guide Document 800 07361V5 Rev A 17 07 2013 3 Adjust the camera angle position and focus for optimum image Adjusting the Camera FOV Field of View page 26 4 Secure the enclosure cover Securing the Enclosure Cover page 30 5 Program the camera Camera Setup page 72 Step See ...

Page 18: ...grated enclosure with camera and lens The wiring can be completely concealed to reduce the risk of tampering Figure 2 1 HD3 Series Camera Components Interface board Dome bubble Turret bubble insert Base Gimbal assembly Gimbal base Skirt Camera Back box not supplied Flush Mount Surface Mount Adapter plate Cover plate ...

Page 19: ... the skirt 4 Set aside the dome bubble turret and camera Preparing the Mounting Surface 1 Mark the mounting surface for screw holes and wire access hole Use the mounting template if you are surface mounting your camera See Surface Mounting Template on page 91 Use the flush mount adapter plate as a template if you are flush mounting your camera Figure 2 2 Surface Mounting Template Skirt Dome bubble...

Page 20: ...ntain 24 V AC at each camera Connecting Audio and Alarms 1 Pull the wires through the ceiling or wall hole until you have at least 4 inches of wire 2 Remove the green connector strip see Figure 2 6 on page 23 from the camera base and make all the necessary alarm and audio connections 3 Connect a twisted pair UTP cable from each peripheral alarm contact to each alarm input on the terminal block as ...

Page 21: ...es camera has one alarm input and one alarm output Connect mechanical or electrical switches to the alarm input connection to allow event triggered recording When alarm inputs are configured your HD3 series camera triggers an alarm only when the normal alarm state open or closed changes The network camera has a D N Control setting which allows control of the moving IR cut filter when there is a ch...

Page 22: ...amera Connecting Power WARNING The use of a CSA Certified UL Listed Class 2 power supply is required to ensure compliance with electrical safety standards Note Check the power source from the external power supply before applying power to the camera 1 Connect the appropriate power supply for your installation 24 V AC power supply proceed to step 2 or Power over Ethernet IEEE 802 3af 48 V DC power ...

Page 23: ...uminate check the terminal block connections and the power source Note To ensure satisfactory performance it is recommended that you use a UPS source when connecting the camera to a 24 V AC power source Figure 2 6 Camera and Cables 24 V AC power RJ45 Ethernet network connection using 10Base T or 100Base TX cable See Connecting to a Network via an RJ 45 Ethernet Connector page 24 Also for Power ove...

Page 24: ...nvolves a 24 V AC power source then please wait approximately 60 seconds after connecting to a power source for video to appear on the local video out Connecting to a Network via an RJ 45 Ethernet Connector The main video connection for your HD3 series camera will be made through your Ethernet network connection Connect the Ethernet connector on your camera to your network using an Ethernet 10Base...

Page 25: ... Connecting the Wires on page 20 3 Rotate and align the camera assembly yellow label with the skirt yellow label 4 Secure the camera assembly to the skirt by pushing it into the skirt then twisting it clockwise until it clicks securely in place 5 Secure the camera assembly to the skirt by twisting it clockwise until it clicks securely in place 6 Adjust the camera s field of view see Adjusting the ...

Page 26: ...dome bubble by placing it on the camera with the tabs to the left of the slots then turning it clockwise until the tabs click securely into place Restore Factory Defaults Your HD3 series camera has a Factory Reset switch located inside the camera see Figure 2 6 on page 23 This switch restores your camera settings and passwords to their default settings Press and hold the Reset switch for five seco...

Page 27: ...gnal on a standard monitor see Figure 2 8 below to connect a local video monitor 3 Loosen the setscrew that locks the gimbal assembly in place see Figure 2 8 to adjust the horizontal rotation Figure 2 8 Gimbal Adjustment Gimbal Top View 4 Adjust the gimbal assembly to the desired view Adjust the horizontal pan and tilt rotations so that the area of interest is at the center of the field of view Se...

Page 28: ...mbal Do not move the camera lens to adjust the camera field of view as this might result in irreparable damage Adjusting the Lens Focus Lenses are pre focused at the factory They might require a final adjustment after installation because the optical effect of the dome bubble might cause a slight defocusing of the lens TECH TIP To check the focus hold the dome bubble over the lens while making any...

Page 29: ...re 2 10 Holding the Dome Bubble Over the Lens To adjust the camera direction view angle and focus connect the local video out to the video monitor using the supplied BNC video cable Note For your HD3HDIH X camera final zoom and focus adjustments can be made using the camera s web client See Zoom Focus HD3HDIH X model only page 76 ...

Page 30: ... set up your camera and completed the network connections see Chapter 3 Installing the Honeywell IP Utility Place the enclosure cover on the camera with the tabs to the left of the slots then turn it clockwise until the tabs click securely into place Figure 2 11 Installing the Enclosure Cover ...

Page 31: ...t download center index html It is installed on a local workstation and primarily used by Administrators to configure the equIP Series of products residing on an IP network The IP Utility enables users to Discover devices on a network Configure the IP network settings name devices upgrade firmware change passwords Open individual web client applications for each discovered device Updating the Hone...

Page 32: ...ugh an Ethernet cable see Connecting to a Network via an RJ 45 Ethernet Connector on page 24 Step 1 Confirm Your System Requirements Note Windows administrator privileges are required to install the Honeywell IP Utility and associated software Note Contact the network administrator if there are any questions regarding the local area network LAN or any other network related issues Install the Honey...

Page 33: ...E6 Windows XP SP3 Windows 2003 Server R2 32 bit IE7 Windows 2008 Server 32 64 bit and R2 64 bit IE8 Windows XP SP3 Windows 2003 Server R2 32 bit Windows 7 32 64 bit Windows 2008 Server 32 64 bit Windows 2008 Server R2 64 bit IE9 Windows 7 32 64 bit Windows 2008 Server 32 64 bit Windows 2008 Server R2 64 bit Processor Intel Pentium IV 3 1 GHz or faster RAM 1 GB RAM 32 bit or 2 GB RAM 64 bit Table 3...

Page 34: ...rd to log in to the Download Center To receive a Username and Password contact the customer service center for your region Contact information is found on the Download Center page c Under Honeywell IP Utility download extract and open the Honeywell IP Utility Set up exe icon from where you extracted the file 4 When the Honeywell IP Utility InstallShield Wizard opens follow the instructions After t...

Page 35: ...ng in 2 Select Administrator or Guest from the User Name drop down list 3 Enter the case sensitive password in the Password field The default Administrator password is 1234 The default Guest password is guest Note During the installation set up you must log on as an Administrator to access all the features 4 Click the arrow button The Honeywell IP Utility interface opens Note All examples in this ...

Page 36: ...menu displays the software version installed The Status bar displays how many devices are on the network which one you are connected to and which user is logged on The Discovery pane lists the IP devices found on the network and groups by device type From the User tab Administrators can change the web client user passwords IP Network Setting assigns network settings automatically or manually Conne...

Page 37: ...e automatically discovered and are listed in the Discovery pane After the initial discovery auto refresh continues to discover devices that are newly added to the network You can also manually refresh the device discovery by clicking the Discovery icon located near the top of the Discovery pane Connecting to or Disconnecting From Devices Before configuring the IP network settings you must connect ...

Page 38: ...ommends for security that you change the device name MAC Address The MAC address is a factory assigned address that is unique for each device IP Address The IP address of the device on the network The camera obtains an IP address by static or dynamic automatic means There are two ways Dynamic DHCP APIPA which is automatically assigned by the network administrator or Static static which is assigned...

Page 39: ...s present on the network the hardware defaults to an APIPA address 169 254 x x Updating IP Network Settings Manually Caution When manually updating the network settings it is important to enter the correct IP network settings before applying them Incorrect values might cause a failure when connecting to the device See Table 3 3 for definitions of each setting 1 In the Discovery pane select the dev...

Page 40: ...rk video products There is no support for legacy equIP and equIP2 protocols For further information refer to the documentation supplied with your NVR or contact your NVR network administrator Step 5 Launch the Web Client to View Live Video Note It is important to click Apply in order to save any configuration change 1 Log onto the web client There are two ways to launch the web client and log on v...

Page 41: ...ed version of ActiveX control is installed when you use the web client to discover connected devices for the first time If you have a previous version of the IP ActiveX installed you are prompted to upgrade to a later version Honeywell PSIA IP ActiveX control Figure 3 4 ActiveX Prompt Click Yes 3 Follow the InstallShield Wizard prompts to install the secure Honeywell PSIA IP ActiveX on your PC 4 T...

Page 42: ...ity and Bonjour OR The Control Panel to uninstall IP Utility and or Bonjour Uninstalling IP Utility Using the Start Menu 1 Click Start All Programs Honeywell Video Systems IP Utility Uninstall Honeywell IP Utility 2 Click Yes The Honeywell IP Utility is uninstalled 3 During the uninstallation process you are prompted to also uninstall the Bonjour program Click Yes to remove Bonjour or No to only u...

Page 43: ... 2 Open Add or Remove Programs and select Honeywell IP Utility from the Currently installed programs list 3 Click Change Remove The IP Utility Installation Wizard screen opens 4 Click Next Remove The Honeywell IP Utility is uninstalled 5 During the uninstallation process you are prompted to also uninstall the Bonjour program Click Yes to remove Bonjour or No to only uninstall the Honeywell IP Util...

Page 44: ...44 Installing the Honeywell IP Utility ...

Page 45: ...ng the web client features and functions Configuring compression settings Configuring camera settings Setting tamper detection Configuring audio alarm and motion detection settings Overview The network camera web client is a web based application that enables you to view video listen to audio and configure camera tamper detection motion detection alarm and audio settings for the network camera Cer...

Page 46: ...e synchronization Remotely control lens zoom and focus HD3HDIH X only User Profiles Web Client The web client has two user types Administrator and Guest as described in Table 4 1 Table 4 1 User Profiles and Permissions for the Web Client Administrator Admin Guest View video and network settings Configure compression settings Configure camera setup such as auto exposure white balance and day night ...

Page 47: ...ty Settings Note Make sure your user account is an Administrator account Table 4 2 PC Minimum Requirements for ActiveX Component Minimum Requirement Web Browser Microsoft IE6 IE7 IE8 or IE9 32 bit Operating System Windows XP Professional SP3 Windows 7 32 bit and 64 bit Enterprise Ultimate Professional Windows Server 2003 32 bit Enterprise Standard Windows Vista SP1 Windows Server 2008 R2 64 bit En...

Page 48: ... firewall is turned on on your PC then you can either turn it completely off or configure it as follows 1 Open Windows Firewall Settings in IE Click Start Control Panel System and Security Windows Firewall Settings The Windows Firewall Settings page opens Figure 4 1 Windows Firewall Settings for IE 2 Click Allow a program or feature through Windows Firewall The Allowed Programs list appears ...

Page 49: ... 07361V5 Rev A 49 07 2013 Figure 4 2 Allowed Programs List in IE 3 If Internet Explorer is already in the Allowed list then please confirm that the settings are configured as in Figure 4 2 4 If Internet Explorer is not already in the Allowed list then please add IE to the list as shown in Figure 4 3 ...

Page 50: ... list please configure the settings as shown in Figure 4 2 Checking the UAC Settings 1 Click Start Control Panel to open the Control Panel 2 Enter UAC in the Search Control Panel Figure 4 4 Searching for UAC in the Control Panel 3 Click Change User Account Control settings The User Account Control Settings page appears ...

Page 51: ...mera User Guide Document 800 07361V5 Rev A 51 07 2013 Figure 4 5 User Account Control Settings Page If the UAC level is not configured to the lowest level see Figure 4 6 then please run IE as administrator as shown in Figure 4 7 on page 52 Figure 4 6 Preferred UAC Settings ...

Page 52: ...52 IP Camera Web Client Figure 4 7 Run IE as Administrator Adding to Trusted Sites in IE 1 Open the camera login page Figure 4 8 Camera Login Page ...

Page 53: ...Day Night IP Dome Camera User Guide Document 800 07361V5 Rev A 53 07 2013 2 Click Tools Internet Options Security Trusted Sites Figure 4 9 Trusted Sites Configuration Page in IE 3 Click Sites The Trusted Sites window opens Figure 4 10 Trusted Sites List ...

Page 54: ...e end in the Add this website to the zone field Use a to add the whole network Figure 4 11 Adding a Whole Subnet to the List of Trusted Sites 5 Click Add to add the website in the Add this website to the zone field to the list of trusted websites 6 Click Close to close this window Configuring Windows XP Service Pack 3 and IE Security Settings Note Make sure your user account is an Administrator ac...

Page 55: ...r High Resolution True Day Night IP Dome Camera User Guide Document 800 07361V5 Rev A 55 07 2013 Figure 4 12 Allowing IE through the Firewall Click OK to save the changes Adding to Trusted Sites in IE 1 Open the camera login page ...

Page 56: ...56 IP Camera Web Client Figure 4 13 Camera Login Page 2 Click Tools Internet Options Security Trusted Sites ...

Page 57: ...door High Resolution True Day Night IP Dome Camera User Guide Document 800 07361V5 Rev A 57 07 2013 Figure 4 14 Trusted Sites Configuration Page in IE 3 Click Sites The Trusted Sites window opens Figure 4 15 Trusted Sites List ...

Page 58: ...the List of Trusted Sites 5 Click Add to add the website in the Add this website to the zone field to the list of trusted websites 6 Click Close to close this window Logging On and Off the IP Web Client There are two ways to open each IP web client By clicking Launch Browser from the IP Utility interface Directly from Internet Explorer by entering the URL the IP address in the address bar Launchin...

Page 59: ...o the Honeywell IP Utility user interface 5 In the Discovery pane double click the device you want to connect to OR Select the device and click Connect The network settings for the connected device are displayed in the System pane 6 Click Launch Browser see Figure 4 17 to go to the web client logon page Figure 4 17 Launching the Web Client from the IP Utility Note If the Launch Browser button is i...

Page 60: ... IP address of the device in the Address bar to open the logon window The web client log on page opens 2 Select a User Name and enter a Password a From the User Name drop down list select admin or guest b In the Password field enter the case sensitive password The default Administrator password is 1234 The default Guest password is guest c Click The web client interface opens and live streaming vi...

Page 61: ... prompts to install the Honeywell PSIA IP ActiveX on your PC The InstallShield Wizard Completed message indicates a successful ActiveX upgrade 5 Click Finish The web client interface opens and live streaming video displays on the monitor Uninstalling the Honeywell PSIA IP ActiveX Microsoft IE You will use the Control Panel to uninstall the ActiveX software 1 Click Start Settings Control Panel 2 Op...

Page 62: ... as configured in the IP Utility Click Logout to exit the program Confirm the user type logged in Each tab has a section for configuration and or navigation controls Click the tabs to access the available configurations and settings If logged on as a Guest only the Live View tab is available Administrators can access all tabs The image from your HD3 series camera displays on every tab SnapShot Tab...

Page 63: ... time Camera Setup Configure auto exposure and white balance for the camera Zoom Focus Remotely adjust the zoom and focus HD3HDIH X model only Video Analytics Configure the camera tamper detection settings and view video display IO and Audio Configure the alarm and audio settings Table 4 3 Tabs in the Web Client Application cont d Tab Enables you to The menu bar displays which user is logged on an...

Page 64: ...deo and the configuration options associated with the tab SnapShot Click a Tab to display the corresponding tab When an alarm is detected an alarm message appears here to notify the operator The menu bar displays which user is logged on and provides a link to log out of the application Logging on as a Guest limits users to Live View tab functions only See Live View for more details When an alarm i...

Page 65: ...uest privileges Device Settings The Device Settings tab allows you to View the network settings and firmware details of the camera Configure local video out Restore to or to reboot a device Configuring IP and Firmware Settings Depending on the hardware installation there is a tab called either Device Information or Device Settings In both cases the IP and Firmware Settings panel mirrors the inform...

Page 66: ...ic APIPA Firmware Settings including product name and version Video Output Enable or disable local video out to a spot monitor HD3HDIH X only Note Enabling Local Video Out will disable to the secondary video stream Subnet Mask and Default Gateway address that connects the camera to the network MAC Address is a factory assigned address unique for each device Video Format NTSC or PAL Select a locati...

Page 67: ...ble for primary stream only Compression Ratio if Quality is chosen as the priority Target Bit Rate if Bit Rate or Frame Rate is chosen as the priority Maximum Bit Rate that the camera will provide across the network if Quality is chosen as the priority GOP number of frames Key Frames Figure 4 25 Compressions Settings Tab Primary Stream Your HD3 series camera supports simultaneous video streams The...

Page 68: ...ry Stream tab A warning message appears The secondary stream is disabled To enable select compression settings tab and configure secondary stream HD3HDIH X only You will have access to the Secondary Stream Video Codec Settings Figure 4 27 Secondary Stream Video Codec Settings Set the Resolution Set the Frame Rate Set the Priority to Quality or Bit or Frame Rate Set the Compression Ratio Set the Ta...

Page 69: ...the check box disables the refresh rate Note The Received check box is disabled by default When you log out this check box reverts to the disabled state 2 Use Table 4 4 to set up the streaming resolution and Table 4 8 for the other compression settings Table 4 4 Video Streaming Resolutions 1080p Resolution Primary Stream Primary Stream Resolutions Secondary Stream Resolutions 1920 x 1080 H 264 192...

Page 70: ...ble 4 8 Compression Settings Setting Options Description Frame Rate 1 30 NTSC 1 25 PAL The frame rate that is displayed per second For NTSC select from 1 fps lowest to 30 fps highest For PAL select from 1 fps lowest to 25 fps highest Priority Quality Bit Rate Frame Rate Allows you to set the maximum bit rate and or target rate value based on priority mode settings This value is the threshold that ...

Page 71: ...lds are grayed out The camera adjusts the picture quality to ensure that the bit rate delivered does not exceed the Target Bit Rate TBR at which point the camera drops frames to ensure that the TBR is not exceeded Frame Rate see Selecting Frame Rate for Priority on page 72 Target Bit Rate Maximum Bit Rate and Compression Ratiofields are grayed out The camera maintains the selected frame rate while...

Page 72: ...ly Statistics Received Bit Rate and Frame Rate To view in real time the received bit rate and frame rate statistics of the current image 1 Click the Compression Settings tab 2 In the Statistics area select the Received check box Deselecting the check box disables the refresh rate Note The Received check box is disabled by default When you log out this check box reverts to the disabled state Camera...

Page 73: ...AGC gain to achieve the desired exposure and white balance 4 Open the Compression Settings tab and enable Statistics 5 Select the resolution frame rate and priority mode Quality Bit Rate or Frame Rate a Is the delivered picture quality bit rate and frame rate acceptable with the appropriate motion scene complexity and day night transitions Yes Then camera setup is complete No Then additional confi...

Page 74: ...s especially under fluorescent light AGC Automatic Gain Control Off 20 dB 40 dB Adjust the maximum value of AGC gain AGC can be Off or set to 20 dB 30 dB or 40 dB Note As AGC levels are reduced the threshold ranges for DayToNight and NightToDay are decreased DNR Digital Noise Reduction Off Auto Fixed Improves picture performance in low light by reducing video noise DNR will remove video noise but ...

Page 75: ...conds before the camera switches to Day or Night mode after detecting a low light condition or a normal light condition respectively Day Night must be set to Auto WDR Wide Dynamic Range HD3MWIH X only Off Low Medium High Wide dynamic range provides clear balanced images in high contrast lighting conditions Set the WDR to Off Low Medium or High LDC Lens Distortion Correction HD3MWIH X only Off On W...

Page 76: ...l Mode An automatic white balance mode that can be used in scenes which do not have constant lighting MWB Manual Mode Manual white balance mode Set the Red and Blue gains from 0 255 AWC Push Auto White Balance Control Mode Automatically adjust the white balance to your specific environment When selected the white balance is locked The user can optimize WB for the given scene by pressing and holdin...

Page 77: ...Day Night IP Dome Camera User Guide Document 800 07361V5 Rev A 77 07 2013 Figure 4 32 Zoom Focus Tab Figure 4 33 Zoom Focus Controls Note When you click Reset To Default the camera zoom and focus settings return to Tele and Far Adjust zoom Adjust focus ...

Page 78: ...er detection threshold settings for blur blinding and scene changes Figure 4 34 Video Analytics Tab Each setting has three threshold levels high 80 medium 50 and low 30 When these thresholds are exceeded camera tamper or motion is detected and alarm messages appear above the video display and alarm signals are sent to DVRs NVRs see Figure 4 36 EachTamperDetection Setting provides 3 threshold level...

Page 79: ...ng Video Blur Detection The video appears blurred when the camera is exposed to elements such as water When this occurs video blurring in the field of view is detected and an alarm message appears see Figure 4 36 above the video display To detect video blurring 1 Click the Video Analytics tab 2 In the Blur Threshold list select one of the following options 3 Click Apply Set the Blur Threshold Blur...

Page 80: ...nding 1 Click the Video Analytics tab 2 In the Blinding Threshold list select one of the following options 3 Click Apply Note To turn off camera blind detection select Disable in the Blinding Threshold list Disable is the default value Note You must click Apply after you make changes to any settings to save those changes Settings are not saved unless you click Apply Table 4 13 Blinding Threshold V...

Page 81: ...lytics tab 2 In the Scene Change Threshold list select one of the following options 3 Click Apply Note To turn off camera field of view change detection select Disable in the Scene Change Threshold list Disable is the default value Note You must click Apply after you make changes to any settings to save those changes Settings are not saved unless you click Apply Table 4 14 Scene Change Threshold V...

Page 82: ... initial setting It can be further adjusted as explained in Fine Tuning Video Motion Detection on page 82 6 Click Apply Note To ensure that the VMD settings have been applied click onto another tab and then back onto the Video Settings tab Check the VMD settings for the changes you made Note To disable a zone click the VMD drop down menu then select Disable Fine Tuning Video Motion Detection For b...

Page 83: ...o the user such as entrances restricted access areas etc 3 Use the medium sensitivity at 50 as the initial setting It can be further adjusted as explained below Note Observe VMD performance in all expected lighting conditions after the initial configuration is applied Ensure that relevant scene motion triggers alarms and ensure that the camera is not reporting false alarms such as VMD alarms trigg...

Page 84: ...ore a VMD alarm is triggered Increasing the size of the region of interest box This adjustment will prevent smaller objects or smaller areas of noise from triggering VMD alarms VMD configuration examples These examples are provided only for illustration Other factors such as lighting level contrast and image noise may affect VMD performance and may require tuning adjustments as described above Nor...

Page 85: ...tection Configuration 50 Sensitivity Level Figure 4 39 Video Motion Detection Configuration 80 Sensitivity Level Wide Field of View In a wide field of view camera a person walking through the smaller door in the scene shown below would be expected to trigger a VMD alarm if the VMD region of interest box size is not larger than indicated by the red box ...

Page 86: ...86 IP Camera Web Client Figure 4 40 VMD Configuration Example 30 Sensitivity Level for a Wide Field of View Figure 4 41 VMD Configuration Example 50 Sensitivity Level for a Wide Field of View ...

Page 87: ...ar away from the camera might appear rather small in the image If motion needs to be detected in the entire field of view the following region of interest box configuration is recommended Three smaller boxes set to 30 sensitivity covering the upper portion of the image where people appear small Two larger boxes set to 50 sensitivity covering the lower portion of the image where objects appear larg...

Page 88: ...igure 4 36 to notify the operator Alarm Interlock Day Night Switching The network camera has a D N Control setting which allows control of the moving IR cut filter when there is a change in state from Normally Open to Normally Closed or from Normally Closed to Normally Open for Alarm input see Connecting Alarms on page 21 for more information In this way the moving IR cut filter and the day night ...

Page 89: ...e IR cut filter will be on and the camera will switch to Day mode if the camera alarm input connect is opened again When Alarm Input is set to Normally Closed When Alarm Input is set to Normally Closed the camera is normally in Day mode if the camera alarm input connection is closed shorted The IR cut filter will be off removed and the camera will switch to Night mode if the camera Alarm input con...

Page 90: ... Listening to or Capturing Audio From the Camera To listen to or capture audio from the camera enable the Camera to Client PC check box Listening to Audio From the Client PC To listen to audio from the client PC enable the Client PC to Camera check box ...

Page 91: ... 800 07361V5 Rev A 91 07 2013 A Surface Mounting Template HD3 series Cameras Surface Mounting Template Apply to a clean dry surface free of dust and dirt 6 Holes Use recommended drill bit as per screws supplied ...

Page 92: ...92 Surface Mounting Template ...

Page 93: ...uthorization RMA number The RMA number must be clearly marked on all return packages and internal paperwork Problem Lens Out of Optical Focus Possible solutions 1 Verify that the lens cap has been removed from the camera 2 This can also be caused by dirt oil grease and fingerprints and so on that have accumulated on the lens or bubble Check the lens and dome bubble then clean them if needed Cautio...

Page 94: ...ution 2 Enable Microsoft NET Framework 3 5 on your workstation It usually comes pre installed on Windows 7 Enabling Microsoft NET Framework 3 5 on Your Workstation 1 Go to Start Control Panel Programs Programs and Features 2 Click the check box beside Microsoft NET Framework 3 5 to enable it Click OK to save the new setting Problem Cannot Connect to a Device When the following message Figure B 1 d...

Page 95: ... Iris Control DC Iris level 1 25 White Balance AWB AWC MWB Manual Mode AWC Push Lens Type 3 0 9 0 mm True Day Night Motorized Focus and Zoom Lens F1 2 Angle of View Horizontal Vertical Wide 117 3 63 0 Tele 38 0 21 4 Audio Signal Specifications Audio Two Way Line in out Electrical Specifications Input Voltage 24 V AC PoE IEEE 802 3af Input Voltage Range 17 28 V AC Surge Suppression 1 5 kW transient...

Page 96: ...o access from web browser Full control of all camera settings available to administrator Web browsing requirements IE6 IE7 IE8 and IE9 Operating system requirements Windows XP SP3 Windows 7 32 64 bit Windows 2003 Server R2 32 bit Windows Vista SP1 Windows 2008 Server R2 64 bit Processor Pentium IV CPU 3 1 GHz or faster RAM 1 GB RAM 32 bit or 2 GB RAM 64 bit Graphics card Display driver with Direct...

Page 97: ... A 97 07 2013 Figure C 1 HD3HDIH X Camera Side View with Dimensions Figure C 2 HD3HDIH X Camera Side View Dimensions without Skirt Figure C 3 HD3HDIH X Camera Side View Dimensions with Adapter Plate 4 9 125 1 mm 1 84 46 7 mm 3 05 77 5 mm 4 89 124 2 mm 4 5 115 7 mm 3 9 97 7 mm 1 5 38 2 mm 6 4 161 5 mm 1 2 28 5 mm ...

Page 98: ...ure C 4 HD3HDIH X Camera Bottom View with Dimensions Figure C 5 HD3HDIH X Camera Pendant Mount Option with Dimensions 4 9 125 1 mm 1 8 4 6 0 m m 2 88 73 10 mm 3 2 82 5 mm 3 50 89 0 mm 0 9 23 0 mm 1 8 46 7 mm 5 8 146 7 mm 3 0 77 5 mm ...

Page 99: ...r ELC 1 60 1 24 500 sec 1 50 1 24 500 sec Automatic Lens Iris Control DC Iris level 1 25 White Balance AWB AWC MWB Manual Mode AWC Push Lens Type True Day Night True Day Night HD3MDIH 3 3 12 0 mm Vari focal Auto Iris F1 6 HD3MDIH01 2 5 6 0 mm Vari focal Auto Iris F1 2 HD3MDIH02 10 0 28 0 mm Vari focal Auto Iris F1 8 Angle of View Wide Tele 3 3 12 0 mm VFAI lens Horizontal Vertical 68 5 36 8 19 14 ...

Page 100: ...esolutions Video Streaming Dual Streaming H 264 and or H 264 MJPEG Controllable frame rate and bandwidth Constant or variable bit rate H 264 Security Multiple user access levels with password protection Video access from web browser Full control of all camera settings available to administrator Web browsing requirements IE6 IE7 IE8 and IE9 Operating system requirements Windows XP SP3 Windows 7 32 ...

Page 101: ...era Side View with Dimensions Figure D 2 HD3MDIH X Camera Side View Dimensions without Skirt Regulatory EMC 2004 108 EC Emissions EN 55022 Immunity EN 50130 4 Safety EU 60950 1 North American ETL listed to UL CSA 60905 1 Mounts HD3 MK1 Wall Pendant mount bracket 4 9 125 1 mm 1 84 46 7 mm 3 05 77 5 mm 4 89 124 2 mm 4 5 115 7 mm 3 9 97 7 mm 1 5 38 2 mm ...

Page 102: ...cations Figure D 3 HD3MDIH X Camera Side View Dimensions with Adapter Plate Figure D 4 HD3MDIH X Camera Bottom View with Dimensions 6 4 161 5 mm 1 2 28 5 mm 4 9 125 1 mm 1 8 4 6 0 m m 2 88 73 10 mm 3 2 82 5 mm 3 50 89 0 mm ...

Page 103: ...264 Indoor High Resolution True Day Night IP Dome Camera User Guide Document 800 07361V5 Rev A 103 07 2013 Figure D 5 HD3MDIH X Camera Pendant Mount Option with Dimensions 0 9 23 0 mm 1 8 46 7 mm 5 8 146 7 mm 3 0 77 5 mm ...

Page 104: ...104 HD3MDIH X Specifications ...

Page 105: ...ris level 1 25 White Balance AWB AWC MWB Manual Mode AWC Push Lens Type 3 3 mm to 12 0 mm Vari focal Auto Iris F1 6 Angle of View Wide Tele Horizontal 104 9 26 8 Vertical 52 5 15 1 Audio Signal Specifications Audio Two Way Line in out Electrical Specifications Input Voltage 24 V AC PoE IEEE 802 3af Input Voltage Range 17 28 V AC Surge Suppression 1 5 kW transient Power Consumption 5 0 W max 24 V A...

Page 106: ...web browser Full control of all camera settings available to administrator Web browsing requirements IE6 IE7 IE8 and IE9 Operating system requirements Windows XP SP3 Windows 7 32 64 bit Windows 2003 Server R2 32 bit Windows Vista SP1 Windows 2008 Server R2 64 bit Processor Pentium IV CPU 3 1 GHz or faster RAM 1 GB RAM 32 bit or 2 GB RAM 64 bit Graphics card Display driver with Direct3D enabled for...

Page 107: ...A 107 07 2013 Figure E 1 HD3MWIH X Camera Side View with Dimensions Figure E 2 HD3MWIH X Camera Side View Dimensions without Skirt Figure E 3 HD3MWIH X Camera Side View Dimensions with Adapter Plate 4 9 125 1 mm 1 84 46 7 mm 3 05 77 5 mm 4 89 124 2 mm 4 5 115 7 mm 3 9 97 7 mm 1 5 38 2 mm 6 4 161 5 mm 1 2 28 5 mm ...

Page 108: ...gure E 4 HD3MWIH X Camera Bottom View with Dimensions Figure E 5 HD3MWIH X Camera Pendant Mount Option with Dimensions 4 9 125 1 mm 1 8 4 6 0 m m 2 88 73 10 mm 3 2 82 5 mm 3 50 89 0 mm 0 9 23 0 mm 1 8 46 7 mm 5 8 146 7 mm 3 0 77 5 mm ...

Page 109: ...ing DSS Digital Slow Shutter Automatically provides a clear image under low light conditions increasing magnification may cause noise distortion ELC Electronic Light Control Typically used with manual iris lenses The image brightness is controlled electronically by the camera through automatically adjusting shutter speed for a properly exposed picture Flickerless Eliminates the flicker that can ap...

Page 110: ...hich the charge is read out from the CCD chip Adjusts the light sensitivity of the camera A faster briefer shutter speed can arrest the motion of a fast moving object reduce image blur rendering it sharp Fast shutter speeds allow less light to all on the CCD and can darken the image For fast shutter speeds ensure there is adequate lighting Usually selected using DIP switches on the side of the cam...

Page 111: ...tic Light Compensation 74 AWC auto white balance control mode 76 B bit rate 68 71 setting 67 71 viewing statistics 72 blinding threshold 78 80 blur threshold 78 79 Bonjour software 32 C cabling connecting 22 camera adjusting 26 components 18 installation 19 type 65 camera blinding 80 camera components 18 camera field of view change 81 camera settings AGC 74 ALC 74 AWC 76 DayToNight 75 detect time ...

Page 112: ...ttings 65 upgrading 36 flickerless 74 frame rate 68 70 71 72 setting 67 viewing statistics 72 functions camera 18 G gateway 38 66 GOP group of pictures 68 70 group of pictures GOP 70 guest password default 35 guest user privileges 46 H HTTP server 37 I installation mounting template 91 installation procedure 16 installed components 33 installing ActiveX 47 installing the camera 19 IP address 38 39...

Page 113: ... 67 priority order quality or bit rate 68 processor 32 profiles user 46 Q quality 71 R RAM 32 refresh button 36 resolution 68 resolution setting 67 S scene change threshold 78 81 security settings ActiveX 41 service 11 setting IP network 36 setting up cameras basic setup procedures 73 settings alarm 88 audio 89 auto exposure 74 software downloading from website 31 34 installing 32 33 uninstalling ...

Page 114: ...per detection 79 video blurring 79 video blurring 79 video monitor connecting 24 video motion detection 82 VMD 82 W warnings 10 22 warranty 11 web browser 32 web client compression settings 67 launching and logging on off 40 user types 46 website 31 34 Windows 7 configure for ActiveX 47 configuring firewall for ActiveX 48 Windows XP 54 configure for ActiveX 54 wiring alarm connection 21 connection...

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Page 116: ... 0 299 410 200 Honeywell Security Deutschland Österreich und Schweiz Johannes Mauthe Straße 14 D 72458 Albstadt Germany www honeywell com security de 49 0 7431 801 0 Honeywell Security France Immeuble Lavoisier Parc de Haute Technologie 3 7 rue Georges Besse 92160 Antony France www honeywell com security fr 33 0 1 40 96 20 50 Honeywell Security Italia SpA Via della Resistenza 53 59 20090 Buccinasc...

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