WARRANTY SERVICE
OWNER SATISFACTION
Your satisfaction and goodwill are important to your dealer and to
us.
All
HONOA warranty details are
explained in the Distributor's Limited Warranty. Normally, any problems concerning the product
will
be
handled
by
your dealer's service department.
If
you have a warranty problem that has not been handled
to
your satisfaction, we suggest you
take
the following action
Discuss
your problem
with
a member of dealership management. Often complaints can be quickty
at that level.
If
the problem has already been reviewed with the Service Manager, contact the
owner
of
the
dealership or the General Manager.
If
your problem still has not been resolved
to
your satisfaction, contact the Power Equipment Customer
Service Department of American Honda Motor
Co.,
AMERICAN HONDA MOTOR CO., INC.
Power Equipment Customer Service Dept.
Duluth, Georgia
30136-9421
Telephone:
(404) 497-6400
We
will need
the
following information in order to assist you:
Your name, address and telephone number
Product model and serial number
Date of purchase
Dealer name
and
address
Nature of problem
After reviewing
all
the
facts involved,
you
will
be advised
of
what action can be taken. Please bear in mind
that your problem will likely
be
resolved at the dealership, using
the
dealer's facilities, equipment
and
personnel,
so
it
is very important that your initial contacts be with
the
dealer.
Your purchase of a HONDA product
appreciated
by
both your dealer and American Honda
Motor
Co.,
Inc. We want to assist you in every way possible to assure your satisfaction with your pur-
chase.
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