Honda 1990 Civic Hatchback, Owner'S Manual, Page: 125 / 131

Warranty Service
Warranty
The following warranties are provided with every new vehicle:
1 .New Car Limited Warranty
2. Emission Control Systems Warranty
3. Emission Controls Performance Warranty
4. Battery Limited Warranty
5. Rust Perforation Limited Warranty
6. Accessory Limited Warranty
7. Replacement Parts Limited Warranty
8. Replacement Muffler Lifetime Limited Warranty
9. Replacement Engine Limited Warranty
10.Seat Belt Limited Warranty.
All warranties pertaining to your car can be found in the warranty
booklet provided with your new car except the required
maintenance schedule which is contained here in the Owner's
Manual.
If you are unable to obtain warranty service or are dissatisfied with
the warranty decision or service you received at an authorized
Honda dealership, you should review the matter with that
dealership's Service Manager. This will normally resolve your
problem. If it does not resolve your problem you should appeal the
decision with the owner of the dealership. Please bear in mind that
your problem will likely be resolved at the dealership, using the
dealer's facilities, equipment and personnel. So it is very important
that your initial contact be with the dealer or his management.
After following these steps, if you wish to have the matter
reviewed by American Honda you should contact the Automobile
Zone Office serving your area, as shown on the map on the inside of
the back cover. When contacting American Honda, please provide
the Automobile Zone Office with the following information:
Vehicle Identification Number
Servicing Dealer Name and Address
Date of Purchase
Mileage on your Car
Your Name, Address, and Phone Number
Nature of Problem
Selling Dealer
After a review of the facts, you will be advised of what can be done.
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