Printed in China
IB-MYBW10CA
LIMITED WARRANTY (foR CANADA oNLY)
HoMedics Group Canada guarantees all items are free from defects in workmanship
& materials for one (1) year from the original purchase date. This applies when
items are used for the purpose intended. Items will be repaired/replaced with
new/refurbished parts/items &/or alternates (our option) if the ORIGINAL purchaser
has obtained Return Authorization (RA) from Customer Service and has sent the
item along with its ORIGINAL receipt.
Shipping, and taxes must be PRE-PAID TO and HoMedics Group Canada by the
PURCHASER. This warranty gives you rights that vary by province. This warranty
may change. This warranty is non-transferable.
What is NoT covered
Wear & tear, aging, foam/item discolouring, odor, flattening, density, variation,
leaking, alteration, mishandling, faulty adjustment, misuse, improper care, power
damage, accidents, rental use, obsolete items, service by anyone other than
HoMedics Group Canada, use of any non-HoMedics Group Canada authorized
parts, shipping damage, over-inflation, neglect, items sold “as is” or damage
due to natural acts are NOT covered.
How to obtain warranty service
You must obtain Return Authorization (RA) & direction BEFORE sending your
item or it will be DENIED. Please obtain an RA through Customer Service by::
Mail:
HoMedics Group Canada
344 Consumers Road,
Toronto, Ontario, Canada M2J 1P8
Tel: (416) 785-1386
Fax: (416) 785-5862
Toll Free: 1-888-225-7378
8:30 a.m. to 5:00 p.m., Mon - Fri ET
www.homedics.ca
Mail To:
HoMedics Group Canada
344 Consumers Road
Toronto (Ontario)
Canada, M2J 1P8
Phone: 1-888-225-7378
8:30 a.m. to 5:00 p.m. ET
Monday – Friday
