18
Do not connect the fan with wall mounted variable speed control(s).
Make sure the frequency switches are set correctly.
The remote control is
not working.
Problem
Solution
Check the main and branch circuit fuses or breakers.
Check the line wire connections to the fan and switch wire connections in the switch housing.
Check to make sure the frequency switches from the remote control and receiver are set to the same
frequency.
Make sure all motor housing screws are snug.
Make sure the screws that attach the fan blade to the motor hub are tight.
Make sure the wire nut connections are not rattling against each other or the interior wall of the switch
housing.
Allow a 24-hour "breaking-in" period. Most noises associated with a new fan disappear during this time.
Make sure there is a short distance from the ceiling to the canopy. It should not touch the ceiling.
Make sure your ceiling box is secure and that rubber isolator pads are used between the mounting
bracket and outlet box.
The fan will not start.
The fan sounds noisy.
Troubleshooting
Care and Cleaning
Check the support connections, brackets, and blade attachments twice a year. Make sure they are secure. Because of the fan’s
natural movement, some connections may become loose over time. It is not necessary to remove the fan from the ceiling.
Clean your fan periodically. Use only a soft brush or lint-free cloth to avoid scratching the finish. The plating is sealed with a lacquer to
minimize discoloration or tarnishing.
(Optional) Cover small scratches with a light application of shoe polish.
Do
Use water when cleaning. Water could damage the motor, or the wood, or possibly cause an electrical shock.
Apply oil to your fan or motor. The motor has permanently-lubricated sealed ball bearings.
Do not
