S
ERVICE
I
NFORMATION
8
Imager Duo Operator’s Manual
8.1
C h a p t e r E i g h t
Service Information
Corporate Address
Hologic, Inc.
250 Campus Drive
Marlborough, MA 01752 USA
Business Hours
Hologic’s business hours are 8:30 a.m. to 5:30 p.m. EST Monday through Friday,
excluding holidays.
Customer Service
Product orders, which include standing orders, are placed through Customer
Service by phone during business hours at 1-800-442-9892 Option 5 or 508-263-
2900.
Orders can also be faxed to the attention of Customer Service at 508-229-2795.
Warranty
A copy of Hologic’s limited warranty and other terms and conditions of sale
may be obtained by contacting Customer Service at the numbers listed above.
Technical Support
For questions about ThinPrep
®
Imager Duo issues and related application
issues, representatives from Technical Support are available by phone 7:00 a.m.
to 7:00 p.m. EST Monday through Friday at 1-800-442-9892 Option 6 or 508- 263-
2900.
Service contracts can also be ordered through Technical Support.
Protocol for Returned Goods
For returns on warranty-covered ThinPrep Imager Duo supplies and consum-
able items, contact Technical Support.
Summary of Contents for ThinPrep
Page 1: ...Operator s Manual ThinPrep Imager Duo Imaging Station...
Page 4: ...The ThinPrep Imaging System The ThinPrep Imaging System...
Page 5: ...Operation Summary and Clinical Information The ThinPrep Imaging System...
Page 33: ...Table of Contents Table of Contents...
Page 37: ...iv Imager Duo Operator s Manual This page intentionally left blank...
Page 38: ...1 Introduction 1 Introduction...
Page 60: ...1 INTRODUCTION 1 22 Imager Duo Operator s Manual This page intentionally left blank...
Page 61: ...2 Installation 2 Installation...
Page 66: ...3 Operation 3 Operation...
Page 99: ...4 Software Menu 4 Software Menu...
Page 172: ...5 Maintenance 5 Maintenance...
Page 180: ...5 IMAGER DUO MAINTENANCE 5 8 Imager Duo Operator s Manual This page intentionally left blank...
Page 181: ...6 Troubleshooting 6 Troubleshooting...
Page 201: ...6 TROUBLESHOOTING 6 20 Imager Duo Operator s Manual This page intentionally left blank...
Page 202: ...7 Defi nitions and Abbreviations 7 Defi nitions and Abbreviations...
Page 207: ...8 Service Information 8 Service Information...
Page 209: ...8 SERVICE INFORMATION 8 2 Imager Duo Operator s Manual This page intentionally left blank...
Page 210: ...9 Ordering Information 9 Ordering Information...
Page 213: ...10 Remote Site Server User s Guide 10 Remote Site Server User s Guide...
Page 222: ...Index Index...
Page 229: ...Operator s Manual ThinPrep Imager Duo Imaging Station...