Enterprise Centrex
– Snom D385 phoneset quick reference
Updated: Sep 2020
Features
Instructions
Dialing out
Lift the h (Phone no.) + [
]
Note: Need to dial [ 9 ] before the phone no.
Intercom dialing
Lift the h (Extension no.) + [
]
Intercom dialing (using
"busy lamp")
[ Busy lamp for that ext. ]
Last number redial
[Redial]
Speed dialing
To dial: Lift the h [ * ] + [ * ] + ([0][0]
– [9][9]) + [
]
* Customer needs to define speed dial in user portal first
Volume adjustment
Ringtone:
to decrease or increase
Voice: Lift the h
to decrease or to increase
Holding call
To hold: (Call connected) + [Hold]/
To retrieve: (Call held) + [Retrieve] /
All call forwarding
To set: [*] [0] [5] + (Phone/Extension no.) + [
]
To cancel: [#] [0] [5] + [
]
Busy call
forwarding
To set: [*] [2] [5] + (Phone/Extension no.) + [
]
To cancel: [#] [2] [5] + [
]
No answer call
forwarding
To set: [*] [3] [5] + (Phone/Extension no.) + [
]
To cancel: [#] [3] [5] + [
]
Call transfer - Blind
transfer
(Call connected) + [Transfer]/
+ (Extension no.)
Call transfer -
Consultation transfer
(Call connected) + [Hold]/
+ (Extension no.) + [
] +
Wait for
(Call connected) +
[Transfer (softkey)]
+ (Extension no.) + [
] +
Wait for
[Transfer (softkey)] (New Firmware support in Oct/Nov)
