Hitachi R-SG31BPH, Instruction Manual, Page: 8 / 16

8
Cleaning
Before calling for repair (before service call).
Service center
Notice
Caution
The refrigerator does
not get cold at all.
The refrigerator does
not get cold enough.
Food in the refrigerator
compartment freezes.
The inside is smelling.
The refrigerator is noisy.
Dew appears.
Outside
Inside
Service Center TEL. No.
● Is the refrigerator plugged in properly ?
● Check the fuse box for blown fuse or tripped circuit breaker.
● When the ambient humidity is too high, the door gasket may have dew. Please wipe it up with dry cloth.
● Do you store food with odor without wrapping it ?
● Make sure the refrigerator is installed firmly.
● Is the refrigerator touching the wall ?
Please wipe it off with dry cloth and please check the details below.
● Is the door closed firmly ?
● Is the door being opened and closed too frequently or opened for a long time ?
● Is it too humid outside ?
● Is the temperature setting to “Coldest” ?
● Do you place food with moisture or vegetables nearby the cold air vent ?
They will be frozen, if they are placed nearby the cold air vent.
● Is the refrigerator placed in the direct sunlight ?
● Is the refrigerator placed near heat sources ?
● Is the temperature setting to “Cold” ?
● Has anything hot been placed in the refrigerator ?
● Is the food store too much ?
● Is the door being opened and closed too frequently ?
● Is the door being slightly opened ?
Before you call for service, please check the following items:
● Before you request repair, please check the refrigerator well according
to page number 8. If it is still abnormal, please contact the retailer of
purchase or the following service center after unplug the power plug.
● Telephone number is subject to change without notice.
HITACHI (HONG KONG) LTD. 27535386
This is not a malfunction of the refrigerator.
● Even if the power plug is plugged in immediately after
being unplugged, the compressor will not run for 10
minutes, unless the inside is cold. The compressor will
be started after 30seconds, if the inside is cold.
The surface of the
refrigerator is hot.
If a door is shut,
other doors may open.
Does the refrigerator make any
abnormal noises (sound)?
● The refrigerator is equipped with the dew prevention and heat radiation tubes.
The back and side plates may be heated especially when starting up or if the door is frequently opened and closed.
● The two compartment are connected with an air duct. When closing one of the door, another door may be opened by
the air pressure through the duct . This is a normal phenomenon.
● The sound like water flowing and boiling water are the sound of the cooling liquid (refrigerant).
● A creaking sound comes from the storage compartment. It is the sound caused by friction of the parts due to temperature
change.
● Do not do the following, since parts and paint may be damaged.
1. Do not splash water to the doors and refrigerator body.
● It may cause electric shock or a fire.
● It may cause refrigerant leakage because of tube rust.
● It may result in rusty door surface.
2. Do not use following: Polishing powder, soap powder, oil,
boiling water, brush, acid, benzene, thinner, alcohol and
alkaline detergent, etc.
● It may cause damaged door surface.
● It may cause cracked plastic parts.
3. If the cooking oil smears on the refrigerator, please wipe if off
immediately. The plastic parts might be cracked.
Cleaning (Clean the refrigerator once a month)
1. Unplug the refrigerator.
2. Take out all the food.
3. Wipe the refrigerator clean.
● Wiping off smudges immediately is highly recommended.
It is also recommended to clean the areas of the refrigerator
which is not clearly in view once a year.
● Use soft cloth with lukewarm water to wipe off smudges. If it is
difficult to remove smudges, use diluted, ph-balanced washing liquid.
● Neatly clean the door gasket, because it gets dirty easily.
4. If any droplets remain on the surface of the parts, wipe them.
5. Return all parts to their original locations.
6. Check and clean the power plug, cord and outlet.
7. Plug the power cord into the outlet.
About Non-fluorocarbon refrigerator.
● This refrigerator, include refrigerant and the heat insulator, is using hydrocarbon (non-fluorocarbon). The hydrocarbon is a material that does not rip up the ozone
and have very little influence on global warming. It is the global environment concern material).
● R600a refrigerant is flammable. But the refrigerant is being sealed up by the refrigerate circuit, and never leak by usual use. In case of the refrigerate circuit
damage by any chance. Please avoid the use of fire and electric product, open the window and ventilate. Afterwards, please contact Hitachi Service Center.