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9

Troubleshooting 

This is not a malfunction of the refrigerator.

The surface of the

refrigerator is hot.

If a door is shut,

other doors may open.

Does the refrigerator make any 

abnormal noises (sound)?

 The refrigerator is equipped with the dew prevention and heat radiation tubes. 

    The back and side plates may be heated especially when starting up or if the door is frequently opened and closed.

 The two compartments are connected with an air duct. When closing one of the doors, the door may be opened by

    the air pressure through the duct. This is a normal phenomenon.

 The sound like water flowing and boiling water is the sound of the cooling liquid (refrigerant).

There are waving and/or distortions

on the door surface, the side and

the top surface of the refrigerator.

 Slight waving and/or distortions are generated in the manufacturing process of the refrigerator.

    They may be conspicuous according to the position of the light source and/or the brightness etc.,

    but there is no problem with the performance. 

 A creaking sound comes from the storage compartment. It is the sound caused by friction of the parts due to temperature change

.

 

Before you call for service, please check the following items:

The refrigerator does not get cold at all.

The refrigerator does

not get cold enough.

Food in the refrigerator

compartment freezes.

The inside is smelling.

The refrigerator is noisy.

Dew appears.

Outside

Inside

● Is the refrigerator plugged in properly?

● When the ambient humidity is too high, the 

door gasket may have dew. Please wipe it up with dry cloth.

● Do you store food with odor without wrappi

ng it?

● Make sure the refrigerator is installed firml

y.

   Please wipe it off with dry cloth and please check the details below.

● Is the door closed firmly?

● Is the door being opened and closed too fre

quently or opened for a long time?

● Is the temperature set to “Coldest”?

● Do you place food with moisture or vegetables nearby the cold

 air vent? It will be frozen if it is placed nearby the cold air vent.  

● Is the refrigerator placed in the direct sunlight?

● Is the temperature set to “Cold”?

● Is the food stored too much?

● Is the door being slightly opened ?

● Check the fuse box for blown fuse or tripped circuit breake

r.

● Is it too humid outside?

● Is the refrigerator touching the wall?

● Is the refrigerator placed near heat sources?

● Has anything hot been placed in the refrigerator?

● Is the door being opened and closed too frequently?

The Control Panel does not respond:

The Control Panel 

does not respond:

● Approximately 30 seconds after the end of operation, Indicato

r LED become unlit. 

The Control Panel is unlit.

● Is “Child Lock” selected by using the lock function on the panel for operation?    ● Is there water or dirt on the Control P

anel? 

● Is Refrigerator the compartment Door open? Operate after closing it.                  ● Are you touching a next button? Touc

h only one button at a time 

● Are you wearing gloves or applying a plaster? Touch directly 

with your finger.  

Annoying sound is generated

by the refrigerator

You may feel that the operation sound is larger because  the compressor operates in high-speed under the following conditions : the 

refrigerator does not cool fully on the occasion such as using it for the first time, opening/closing the door frequently, the surrounding 

temperature is high.

The sound becomes small after cooling fully.

The compressor operates at low speed at night, for long vacations or absences, potentially developing large vibrations.

Operation sound lasts long.

It is because the compressor operates in low-speed for conserving energy.

Operation sound sometimes

becomes larger.

It is because the system changes the operating power of the refrigerator according to the temperature change.

Summary of Contents for R-B500PRU6

Page 1: ... purchasing of Hitachi refrigerator Before using the refrigerator please read the instruction manual carefully for the correct usage Maintenance work must only be carried out at workshop by well trained maintenance worker 5 6 Freezer Compartment Twist Ice maker 6 Door Alarm and ECO Alarm Function Other Function Quick Freezing Child Lock Energy Saving 6 6 Refrigerator Compartment Selectable Mode Co...

Page 2: ...ed persons in order to avoid a hazard Do not cut bend fold the power cord to avoid fire and electric shock Do not insert or remove the power plug with wet hands Be sure to unplug the power plug before maintaining the refrigerator Be sure to hold the power plug to unplug Clean the dust on the power plug frequently with dry cloth Unplug the power plug and wipe it with dry cloth An insulation failure...

Page 3: ...e refrigerator with the wheels of refrigerator The wheels may scratch the floor For a floor that may be easily scratched lay a protective mat etc Use the carrying handle when carrying the refrigerator Hold the carrying handles only If hold door handles hands may slip and may cause injury Carry the refrigerator by at least 4 persons for safety reasons Carry it with the doors facing upward Before ca...

Page 4: ...uld even take about 24 hours when the ambient temperature is high 1 Keep enough space between food Several food placed too close together may obstruct the flow of cold air 2 Make food cool enough before putting it in the refrigerator Putting warm food in the refrigerator raises the inside temperature and wastes electricity 3 Do not block the cold air vent This will adversely affect the cold air fl...

Page 5: ... automatically resumed However Quick Freezing operation will be cancelled Approximately 30 seconds after the end of operation all LED become unlit Response of the touch panel may change depending on the surrounding temperature humidity physical condition of the user or operation status of the adjoining electric product The panel may not respond if it is wet or dirty There must setting more than 45...

Page 6: ...back to a normal setting temporarily After a long time operation of Energy Saving in some cases fatty ice cream etc may become soft Please stop Energy Saving operation in this case If you Touch Quick Freezing button during Energy Saving operation Energy Saving operation will be done after Quick Freezing operation finished Notice Touch Energy Saving for Start Energy Saving operation light is on Tou...

Page 7: ...helves Fixed Shelf Upper Freezer Case Lower Freezer Case Pull out the Freezer compartment door and lift up the upper freezer case and lower freezer case as shown Freezer Compartment Door Pocket Vegetable Compartment Vegetable Slide Tray Vegetable Case To remove Vegetable Case pull out the Vegetable Slide Tray then lift the Vegetable Case upward Follow as arrow 1 and 2 To remove Vegetable Slide Tra...

Page 8: ...ecommended to wiping off smudges immediately It is also recommended to clean the areas of the refrigerator which are not easily accessible once a year Use soft cloth with lukewarm water to wipe off smudges If it is difficult to remove smudges use diluted ph balanced washing liquid Neatly clean the door gasket because it gets dirty easily 4 If any droplets remain on the surface of the parts wipe th...

Page 9: ... firmly Is the door being opened and closed too frequently or opened for a long time Is the temperature set to Coldest Do you place food with moisture or vegetables nearby the cold air vent It will be frozen if it is placed nearby the cold air vent Is the refrigerator placed in the direct sunlight Is the temperature set to Cold Is the food stored too much Is the door being slightly opened Check th...

Page 10: ...10 DeworFrostisgenerated DEW ...

Page 11: ...n system available Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial waste for disposal Disposal Information Instructions for waste disposal for Electrical Electronic Equipment WEEE Packaging and packaging aids are recyclable and should principally be recycle...

Page 12: ...HRPK1118A_INS BK 415L 2D TK 2 ...

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