Hitachi CP-EW3051WN User Manual-Network Manual Download Page 108

Page: 108 / 112

108

9. Troubleshooting

Phenomenon: Web

Projector Web Control) is not displayed correctly.

Item to be checked

Solutions

Is the correct UR

entered in

Web browser

Enter the IP address of the projector in Web

browser.

Is Ja

aScript

enabled

Enable Ja

aScript

How to set is different depending on the Web

browser. Refer to Help of Web browser, etc. for

details.

Is recommended Web browser

used

Recommended Web browsers are Internet

Explorer

11 and Microsoft

Edge.

Projector Web Control may not displayed

correctly except in recommended browser.

Is the cache of the screen

displayed earlier remaining

Clear the cache.

How to set is different depending on the Web

browser. Refer to Help of Web browser, etc. for

details.

Is Cookie in your browser

disabled

When Cookie is disabled, the mobile screen

cannot be displayed.

Enable Cookie setting of your browser.

Phenomenon: Crestron e-Control

is not displayed.

Item to be checked

Solutions

Has Adobe

Flash

Player been

installed

Adobe

Flash

Player is re

uired to display

Crestron e-Control

Install Adobe

Flash

Player.

Is Web browser that does not

support Adobe

Flash

Player

used

Use a Web browser that supports Adobe

Flash

Player.

Are Crestron e-Control

settings

on Network Settings - Other

Setup screen of the Projector

Web Control disabled

Enable Crestron e-Control

settings on

Network Settings - Other Setup screen of the

Projector Web Control.

Is Crestron in Projector Web

Control - Network Settings -

Common Setup set to OFF

Set Crestron in Projector Web Control -

Network Settings - Common Setup to ON.

Summary of Contents for CP-EW3051WN

Page 1: ...tion transfer or copy of all or any part of this document is not permitted without express written consent NOTE 9 Web Control allows you to monitor and control the projector through a network from a computer smartphone and tablet deYice 35 9 Network Presentation allows the projector to project computer images transmitted through a network 76 9 My Image allows the projector to store up to four stil...

Page 2: ...less AN 13 2 1 1 Connection in Simple Access Point Mode 15 2 1 2 Connection in Infrastructure Mode 16 2 2 Connection Yia wired AN 18 2 3 Applications 20 2 4 NETWORK Menu 21 3 Web Control 35 3 1 Projector Web Control 38 3 1 1 ogin 38 3 1 2 Network Information 40 3 1 3 Network Settings 41 3 1 3 1 Common Setup 41 3 1 3 2 Wireless Setup 43 3 1 3 3 Wired Setup 46 3 1 3 4 Other Setup 47 3 1 4 Port Setti...

Page 3: ...ow 69 3 2 2 Tools window 71 3 2 3 Info window 73 3 2 4 Help Desk window 74 3 2 5 Emergency Alert 75 4 Network Presentation 76 4 1 Outline 76 4 2 Display Mode 77 4 2 1 Single PC mode 77 4 2 2 Multi PC mode 77 4 3 Multi Projector Mode 78 4 4 Moderator Control Mode 78 4 5 Port Number 79 5 My Image Function 80 6 Messenger Function 81 6 1 Outline 81 6 2 Display Style 82 7 Network Bridge Function 84 7 1...

Page 4: ...ctions 88 8 1 E mail Alerts 88 8 2 Projector Management using SNMP 91 8 3 EYent Scheduling 93 8 4 Command Control Yia the Network 97 8 5 Crestron ConnectedTM 102 9 Troubleshooting 103 10 Warranty and after sales service 112 ...

Page 5: ...b Control Although the projector has security functions they do not always guarantee preYention of the risks mentioned aboYe ŹYou do not need a radio license to use the adapter but you should be aware of the following DO NOT USE NEAR THE FO OWIN MicrowaYe oYens Industrial scienti c or medical deYices Designated low power radio stations Premises radio stations Using this projector near the aboYe ma...

Page 6: ...ecting the projector and the computer Yia the network remote control and status monitoring of the projector can be performed by Web browser Two types of interface Projector Web Control and Crestron e Control are aYailable for this projector 35 1 1 Web Control㻌 Projector Web Control Crestron e Control ...

Page 7: ...udio data that are transmitted through the network To use Network Presentation an exclusiYe application iYe9iewer is reTuired The following application is reTuired to use Network Presentation OS Application Windows iYe9iewer Mac OS iYe9iewer iOS iPhone iPad Projector Quick Connection Android Projector Quick Connection ...

Page 8: ...isplay still images transferred Yia the network It is possible to allocate up to 4 image les MY IMA E transmission reTuires an exclusiYe application for your computer Use the application to transfer the image data 1 4 3 2 Transfer image data Display image data ex ...

Page 9: ...1 Network Function The projector can display text data transferred Yia the network on the screen and play back audio data inside the projector Up to 12 text data can be stored Transfer text data Display text data ex 1 4 3 2 12 ...

Page 10: ...e y making use of the NETWORK RID E function a computer connected to the projector Yia wireless or wired AN is able to control an external deYice Yia RS 232C communication using the projector as a network deYice RS 232C RS 232C cable CONTROL port LAN port External deYice Wired AN AN cable Computer Protocol change TCP IP data Serial data USB TYPE A port Wireless adapter Wireless AN ...

Page 11: ...ure or warning status from the computer on the network The SNMP management software will be reTuired on the computer to use this function 91 1 6 2 Projector Management using SNMP The scheduling function enables to setup scheduled eYents including power on power off It enables to be self management projector The schedule can be set in Projector Web Control or OPTION SCHEDU E menu in the projector 9...

Page 12: ... 10 ASE T Port RJ 45 The network function is not aYailable when STAND Y MODE is set to NETWORK WO or SA9IN and the projector is in standby mode Connect the projector to the network after setting STAND Y MODE to NORMA SETUP menu in the Operating uide Depending on the type of wireless network deYice and computer you are using the projector may not be able to communicate properly with your computer e...

Page 13: ... computers directly This projector can assign IP addresses to up to 10 deYices Infrastructure is one of the wireless AN communication methods with haYing an access point to communicate If communicating with existing network consult with your network administrator Fig 2 2 a Without an access point communication Simple Access Point Fig 2 2 b With an access point communication Infrastructure ...

Page 14: ...AN initial settings for the projector are as follows Mode Simple Access Point IP address 192 168 10 1 Subnet Mask 255 255 255 0 SSID SimpleAccessPoint SSID roadcast ON Encryption OFF Wireless FreT 2 4 H Channel 11 The same network address cannot be used for both wireless AN and wired AN Communication speed of the projector may be deteriorated in Simple Access Point mode depending on the number of ...

Page 15: ... press the ENTER button to reÀect the settings As for the procedure of setting network and wireless connection for the computer refer to the manual of the computer or wireless AN deYice Up to 10 deYices can be connected to the projector in Simple Access Point mode About network settings 䡡㻌The fourth octet of the projector s IP address is xed to 1 䡡㻌Subnet mask of the projector is xed to 255 255 25...

Page 16: ...of the projector The MENU you last used will appear Use the cursor button to select the following EASY MENU AD9ANCED MENU NETWORK NETWORK SETUP WIRE ESS SETUP 3 Set the following items in WIRE ESS SETUP MODE INFRASTRUCTURE DHCP IP ADDRESS SU NET MASK DEFAU T ATEWAY DNS SER9ER SSID ENCRYPTION As for setting an IP address refer to About IP address 19 Select APP Y then press the ENTER button to reÀec...

Page 17: ...itted IP ADDRESS SU NET MASK and DEFAU T ATEWAY should be set in adYance when DHCP is set to OFF When DNS SER9ER at DHCP OFF is set to other than 0 0 0 0 this projector uses user setting at DHCP OFF as DNS serYer address eYen if DHCP is set to ON and the projector can automatically obtain DNS SER9ER setting from DHCP serYer NOTE The connection can be set up by selecting from SSID SCAN IST without ...

Page 18: ...T 5e or higher 2 Press the MENU button on the remote control or the control panel of the projector The MENU you last used will appear Use the cursor button to select the following EASY MENU AD9ANCED MENU NETWORK NETWORK SETUP WIRED SETUP 3 Set the following items in WIRED SETUP 䡡㻌㻌 DHCP 䡡㻌IP ADDRESS 䡡㻌SU NET MASK 䡡㻌DEFAU T ATEWAY 䡡㻌DNS SER9ER As for setting an IP address refer to About IP address ...

Page 19: ...st be the same as the setting on the projector Also the entire IP address on the computer must not oYerlap with that of the other deYices on the same network including the projector The projector s settings are as follows IP address 192 168 1 254 Subnet mask 255 255 255 0 Network address 192 168 1 in this case Therefore specify the computer s IP address as follows IP address 192 168 1 xxx xxx show...

Page 20: ...g For iOS Android Network Presentation software refer to the UR below for the details and downloads of Projector Quick Connection http www hitachiconsumer com sg System ReTuirements for Applications Application Hardware and Software iYe9iewer Refer to the manual of the application for details Projector Quick Connection Projector Image Tool PJImg Projector Messenger Tool PJMessenger 2 Connection to...

Page 21: ... The projector does not allow both wireless and wired AN to be connected to the same network If you do not use SNTP then you must set the DATE AND TIME during the initial installation OPTION menu in the Operating uide The network function is not aYailable when STAND Y MODE is set to NETWORK WO or SA9IN and the projector is in standby mode Connect the projector to the network after setting STAND Y ...

Page 22: ...on of the projector WIRE ESS INFORMATION WIRED INFORMATION OTHER INFORMATION WIRELESS NETWORK Switches ON OFF of wireless network function continued on next page IP ADDRESS SU NET MASK and DEFAU T ATEWAY indicate 0 0 0 0 when DHCP is ON and the projector has not gotten address from DHCP serYer NOTE ...

Page 23: ...connect from the list 1 SSID on aYailable wireless network is displayed after selecting SSID SCAN IST and press the Ź button continued on next page Con gured Yalues are not saYed if Menu disappears before selecting APP Y e sure to execute APP Y after changing the settings NOTE The wireless network using the encryption method not supported by the projector is not displayed in the search list A netw...

Page 24: ...work is encrypted The intensity of radio waYe 2 Select SSID that you want to connect and press the Ź or ENTER button The display to enter the encryption key appears if SSID is encrypted Enter the characters by using software keyboard MoYe the cursor to OK and press the Ź ENTER or button after entering continued on next page If you select the HIDE THE CHARACTERS checkbox the characters are hidden N...

Page 25: ...blished correctly 䠖 Connection failed 㻌䠖㻌 Encryption ock enabled 㻔㻠㻕㻌The icon indicating the connection status is displayed in SSID SCAN IST when the connection is complete continued on next page Encryption settings cannot be changed when encryption lock is enabled in Network Settings Wireless Setup in Projector Web Control Refer to Encryption ock 43 Open System Authentication is used for WEP enc...

Page 26: ...communication system Select according to the settings of your computer SIMP E ACCESS POINT Ú INFRASTRUCTURE The setting changed before switching MODE without selecting APP Y is cancelled When switching MODE it takes 60 seconds to be able to use wireless AN In the meantime the operating speed of the projector may be decreased and NETWORK INFORMATION may not be displayed correctly NOTE continued on ...

Page 27: ...ccess Point Mode 15 MODE INFRASTRUCTURE Con gures the IP address when DHCP is OFF SUBNET MASK MODE SIMP E ACCESS POINT This setting is xed to 255 255 255 0 MODE INFRASTRUCTURE Con gures the subnet mask when DHCP is OFF DEFAULT GATEWAY Con gures the default gateway when DHCP is OFF This function is not aYailable in SIMP E ACCESS POINT mode DNS SERVER Con gures the DNS serYer when DHCP is OFF This f...

Page 28: ...WPA2 PSK AES Ù WPA2 PSK TKIP Ú Ú OFF WPA PSK AES Ú Ú WEP 64bitÙWEP 128bitÙWPA PSK TKIP WEP 64bit and WEP 128bit are aYailable only in INFRASTRUCTURE mode It is reTuired to enter the encryption key when selecting the encryption method other than OFF and pressing the Ź button continued on next page 2 Connection to the network WPA2 PSK AES is recommended for encryption method of IEEE802 11n ac Transm...

Page 29: ...WORK SETUP SNTP SETUP SNTP SERVER When you get the time Yia the network specify SNTP serYer with IP address or domain name Up to 255 characters can be entered for domain name They are entered by using software keyboard Refer to PROJECTOR NAME 30 for how to use software keyboard TIME DIFFERENCE Enter the time difference Set the same time difference as the one set on your computer If unsure consult ...

Page 30: ...e cursor to DE ETE or C EAR A on screen and press the ENTER or button 1 character or all characters will be erased Up to 64 characters can be input for the PROJECTOR NAME 3 To change an already inserted character moYe the cursor to one of the rst 3 lines and moYe the cursor on the character to be changed After pressing the ENTER or button the character is selected Then follow the same procedure as...

Page 31: ...ENTER button to display the image The item without stored image cannot be selected Each image name is displayed in 16 characters or less To switch the image displayed Use the Ÿ ź buttons To return to the menu Press the Ż button on the remote control 7R HUDVH WKH GLVSOD HG LPDJH DQG LWV VRXUFH OH LQ WKH projector 1 Press the RESET button on the remote control while displaying an image to display th...

Page 32: ...ted to the same network For the details of AM DeYice DiscoYery Yisit the AM website UR http www amx com CRESTRON Use the Ÿ ź buttons to turn the Crestron ConnectedTM on off ON Ù OFF When ON is selected controlling and managing the projector can be performed by using the controllers of Crestron connected to the same network For the details of Crestron ConnectedTM Yisit the following website UR http...

Page 33: ...is displayed indicating the result MULTI PC MODE If you set one or more computers to the Multi PC mode and send their images to the projector you can select the display mode on the projector from two options below Single PC mode displays the image of the selected computer on full screen Multi PC mode displays the images sent from up to four computers on screen that is diYided into Tuarter sections...

Page 34: ...he display mode is changed The Presenter mode setting of the selected computer becomes Yalid when the display mode is changed to Single PC mode Also the Presenter mode setting becomes inYalid when the display mode is changed to Multi PC mode regardless of the setting on the computers DISPLAY USER NAME Selecting this item displays the user name This function helps you identify from which computer t...

Page 35: ...ed by old Yersions of the browser Please use the latest Yersion Web browsers other than recommended ones may not work If JaYaScript is disabled in your web browser con guration you must enable JaYaScript in order to use the projector web pages properly See the Help les for your web browser for details on how to enable JaYaScript It is recommended that all web browser updates are installed If data ...

Page 36: ... is created using Flash You need to install Adobe Flash Player on your computer to use Crestron e Control Crestron e Control is not displayed in a web browser that does not support Flash In any of the following cases Crestron e Control cannot be used Network Settings Other Setup Crestron e Control is Disable 47 Network Settings Common Setup Crestron is OFF 42 NETWORK menu E TERNA CONTRO CRESTRON i...

Page 37: ... is input and the projector and your computer are connected to the same network correctly the selection window will be displayed Do not control the projector with the projector s menu or remote control and Yia Web Control at the same time It may cause some operational errors in the projector The language used on the Projector Web Control is the same as that of the OSD on the projector If you want ...

Page 38: ...with your user name and password elow are the factory default settings for user name and password User name Administrator Password blank Enter your user name and password and then click the OK If you login successfully the screen below will be displayed 3 1 Projector Web Control ogin window ...

Page 39: ...the item in the Main menu The Main menu can be closed by clicking the Close button or outer area of the Main menu Reload Updates the screen Option Opens or closes the Option menu The computer screen or the mobile screen can be selected by Option menu 3 Web Control 3 1 Projector Web Control continued Click the desired operation or con guration item on the main menu Menu Header area Reload Option Ma...

Page 40: ...40 3 1 2 Network Information Displays the network setting information of the projector 3 Web Control 3 1 Projector Web Control continued ...

Page 41: ...work Restart button after clicking the Apply button to reÀect the settings of the projector If you connect the projector to an existing network consult a network administrator before setting serYer addresses The projector does not allow both wireless and wired AN to be connected to the same network Do not set the same network address for both wireless and wired AN NOTE continued on next page ...

Page 42: ...olled by AM deYice connected to the same network Crestron 4 Switches ON OFF of Crestron function When ON is selected Crestron can control the projector from the controllers of Crestron deYice connected to the same network 1 The text length can be up to 64 alphanumeric characters and symbols Only symbols AB _ a and space can be used 2 The text length can be up to 255 alphanumeric characters 3 Refer...

Page 43: ...art button after clicking the Apply button to reÀect the settings of the projector Item Description Mode Switches wireless connection mode Encryption Lock Switches ON OFF of Encryption ock When Encryption ock is set to ON these settings cannot be changed by the menu of the projector Mode SSID SSID roadcast Encryption Encryption key WEP key WPA Passphrase continued on next page ...

Page 44: ...y bandwidth for the wireless connection If you want to get a higher link speed change this to 40MH or 80MH Channel Selects the wireless channel The selectable channels are different depending on the wireless freTuency band and andwidth 1 The text length can be up to 32 alphanumeric characters and symbols Only symbols AB _ a and space can be used 2 The text length can be 8 to 63 alphanumeric charac...

Page 45: ...Inputs WPA Passphrase 1 The text length can be up to 32 alphanumeric characters and symbols Only symbols AB _ a and space can be used 2 The text length can be 8 to 63 alphanumeric characters and symbols Only symbols AB _ a and space can be used If Encryption ock is ON wireless connection is performed only when it can be connected without changing the current settings The channels may Yary dependin...

Page 46: ...d AN settings When changing the settings click the Network Restart button after clicking the Apply button to reÀect the settings of the projector Item Description 3 RQ JXUDWLRQ Con gures network settings DHCP ON Enables DHCP DHCP OFF Disables DHCP Con gures IP Address Subnet Mask Default ateway and DNS serYer ...

Page 47: ...Con gures other network settings When changing the settings click the Apply button to reÀect the settings of the projector Item Description Crestron e Control 1 Con gures Enable Disable of Crestron e Control 1 Refer to chapter 3 2 Crestron e Control for the details of the Crestron e Control ...

Page 48: ...isable of the Port Open When disabling unused port function the access from an illegal user can be preYented Authentication Con gures Enable Disable of Authentication Trap Address 1 Con gures the destination of the SNMP trap This item can be set not only by IP address but also by domain name Download MIB File Downloads a MI le for SNMP from the projector Port Number Con gures the port number used ...

Page 49: ...TP serYer or POP serYer Password 1 Enter the same password of the SMTP serYer or POP serYer 1 The text length can be up to 63 alphanumeric characters and symbols Only symbols AB _ a and space can be used continued on next page 3 Web Control 3 1 Projector Web Control continued When changing the settings click the Apply button to reÀect the settings of the projector This setting can be restored to t...

Page 50: ... Send Mail setting before clicking the Send Test Mail If you connect the projector to an existing network consult a network administrator before setting serYer addresses To use a domain name to the address of the SMTP serYer or POP serYer setting the DNS serYer is necessary The characters used for mail address may not be allowed depending on mail serYer NOTE 1 SMTP POP Server 2 Mail Address Item D...

Page 51: ...x to enable SNMP Trap alerts Send Mail Click the Enable check box to enable e mail alerts Mail Subject 3 Con gures the subject line of the e mail to be sent Mail Text 4 Con gures the text of the e mail to be sent 1 Only amp Time Alarm and Filter Time Alarm 2 The setting item of Cold Start and Authentication Failure is SNMP Trap only 3 The text length can be up to 100 alphanumeric characters and sy...

Page 52: ...ting the speci c date enter the date month day Click the Apply button to saYe the settings in the projector Con rm the eYent information registered in each program on the screen e sure to set the date and time before enabling scheduled eYents NOTE 1 Program ist Click the Program ist button to show the program Refer to 3 1 7 2 Program ist 2 Program Edit Click the Program Edit button to edit the pro...

Page 53: ...k the Back button to go back to the Schedule Management screen 3 Web Control 3 1 Projector Web Control Schedule Settings continued 3 1 7 2 Program List Displays the eYent information registered in each program ...

Page 54: ...ng the schedule function 3 Web Control 3 1 Projector Web Control Schedule Settings continued 3 1 7 3 Program Edit Edits the program Item Description Power Con gures power control Input Source Con gures the switching of Input Source My Image Con gures the display of My Image Messenger Con gures the display of Messenger text data Eco Mode Con gures the switching of Eco Mode Blank Con gures On Off of...

Page 55: ...e program Click the Edit button to edit the eYent of copied program after copying the program Click the Back button to go back to the Schedule Management screen 3 Web Control 3 1 Projector Web Control Schedule Settings continued 3 1 7 4 Program Copy Con gures the program copy The same program No cannot be selected for both the program from which and the program to which you copy NOTE ...

Page 56: ...nging the settings click the Network Restart button after clicking the Apply button to reÀect the settings of the projector Item Description Current Date Con gures the current date Current Time Con gures the current time Time Difference Con gures the time difference to reenwich Mean Time continued on next page ...

Page 57: ...ns Month Con gures the month daylight saYing time begins Week Con gures the week of the month daylight saYing time begins Day Con gures the day of the week daylight saYing time begins Time Con gures the time daylight saYing time begins End Con gures the date and time daylight saYing time ends Month Con gures the month daylight saYing time ends Week Con gures the week of the month daylight saYing t...

Page 58: ...ued 3 1 9 1 User Account When changing the settings click the Network Restart button after clicking the Apply button to reÀect the settings of the projector Item Description User Name Con gures the user name Password Con gures the password Re enter Password Re enter the aboYe password for Yeri cation Please do not forget the user name and password NOTE ...

Page 59: ...button after clicking the Apply button to reÀect the settings of the projector Item Description Password Con gures the password Re enter Password Re enter the aboYe password for Yeri cation This password is used in common for the function using the following communication ports Network Control Port1 Port 23 Network Control Port2 Port 9715 PJ ink Port Port 4352 My Image Port Port 9716 Messenger Por...

Page 60: ...work Presentation 3 1 9 3 Network Presentation When changing the settings click the Network Restart button after clicking the Apply button to reÀect the settings of the projector Item Description Password Con gures the password When the password is set to blank the authentication is inYalid Re enter Password Re enter the aboYe password for Yeri cation ...

Page 61: ...gs continued Con gures the community name to use SNMP 3 1 9 4 SNMP When changing the settings click the Network Restart button after clicking the Apply button to reÀect the settings of the projector Item Description Community Name Con gures the community name ...

Page 62: ...ttings are changed in the menu or by the remote control while changing the settings on this screen the display and the actual setting may not match In that case click the Reload button to refresh the screen NOTE 3 Web Control 3 1 Projector Web Control continued Menu Yaries depending on the model ...

Page 63: ...button is not supported on this screen The button should be clicked repeatedly to operate continuously When clicking the button Tuickly and repeatedly some commands may not be sent correctly Click it at interYals When the STANDBY or ON button is pressed a message window comes up to con rm the operation To control the power press OK otherwise press Cancel NOTE Menu Yaries depending on the model ...

Page 64: ...64 3 1 12 Projector Status Displays the information of each status 3 Web Control 3 1 Projector Web Control continued Displayed information Yaries depending on the model ...

Page 65: ...splay example of the connection succeeded Display example of the connection failed Con rm information of the target IP address with network administrator Connection test may result in an error eYen if the connection is performed properly when the packets for checking the connection are discarded before arriYing at the target depending on the settings of rewall or packet ltering etc The result of t...

Page 66: ...k setting as before it restarts the Network Information screen is automatically displayed after haYing restarted The following screen is displayed if the projector cannot connect to the network due to the change of network setting etc Finish a browser and start it again NOTE 3 Web Control 3 1 Projector Web Control continued ...

Page 67: ...the password After entering the preset password the dialog disappears and the Main window will be displayed As shown below you can open a window by clicking the corresponding tab at the top right of the window 3 2 Crestron e Control User Password dialog Tab Tab Description Logout ogs out from e Control This tab appears only when User Password of the Tools window is enabled Tools Opens Tools window...

Page 68: ...able Crestron e Control then close the web browser Next restart the web browser followed by entering the projector s IP address Only English is supported on Crestron e Control If the connection is terminated the oading screen will appear Check the connection between the projector and the computer then return or refresh the Web page The control from Crestron e Control is supported only Yia wired AN...

Page 69: ...ume setting Mute Turns Mute on off 2 Sources List You can click a button to switch the input channel The cursor will moYe according to the currently selected input port Button Description Computer In1 Selects input from COMPUTER IN1 port Computer In2 Selects input from COMPUTER IN2 port HDMI 1 Selects input from HDMI 1 port HDMI 2 Selects input from HDMI 2 port Video Selects input from VIDEO port ...

Page 70: ... the magni cation setting using the buttons Use the Ÿ ź Ż Ź buttons to moYe to the area you want to magnify Auto Performs the automatic adjustment Blank Turns the ANK screen on off 4 Click the button and operate in the same way as the bundled remote control Button Description Menu Assigned the same operation as MENU button Enter Assigned the same operation as ENTER button Reset Assigned the same o...

Page 71: ...ck the Send button 2 Projector Con gures the network settings of the projector Item Description Projector Name Con gures the name of the projector The length of the Projector Name can be up to 64 alphanumeric characters Location Con gures the location name of the projector You can specify a ocation name up to 32 alphanumeric characters Assigned To Con gures the user name for the projector You can ...

Page 72: ...x Item Description New Password Con gures the password You can specify a password up to 26 alphanumeric characters The usable symbols are space and the following ABC _ a RQ UP Reenter the aboYe password for Yeri cation If the password is incorrect an error message is displayed To apply the settings click the Send button 5 Admin Password Con gures the Admin Password To prompt the entry of Admin Pas...

Page 73: ...n Displays the resolution and Yertical freTuency of the signal input selected on the projector Lamp Hours Displays the usage time for the lamp Assigned To Displays the user name for the projector 2 Projector Status Item Description Power Status Displays the power status Input Source Displays the input signal source Picture Mode Displays the picture mode setting Installation Displays the installati...

Page 74: ... 3 2 Crestron e Control continued 3 2 4 Help Desk window Sends receiYes messages to from the administrator for Crestron Room9iew Express and Fusion R9 Button Description Send Sends a message Checks the receiYed message ...

Page 75: ...details of Emergency Alert refer to the manual of Crestron Room9iew Express or Fusion R9 The alert message from Crestron Room9iew and Fusion R9 is displayed on the screen of the projector in the way similar to the real time text of the Messenger function 81 If another real time text is displayed on the screen it will be oYerwritten by the alert message HoweYer if the priority of the real time text...

Page 76: ...ns and conduct conferences To use Network Presentation an exclusiYe application iYe9iewer is reTuired 20 For details of Network Presentation and instructions to install the iYe9iewer refer to the manual for iYe9iewer 㻌The use of iYe9iewer function depends on the model you are using If you want to use the latest iYe9iewer please refer to the appropriate group item in the iYe9iewer User s Manual Thi...

Page 77: ... the Single PC mode the projector can be occupied by one computer and can block access from any other computers if Presenter Mode is set to ON in iYe9iewer While making your presentation you don t need to worry that the image on screen will be unexpectedly switched to an image sent by another computer Presenter Mode can be set to ON in the option menu in the iYe9iewer The projector can display ima...

Page 78: ... Control Mode This function is for Windows users only This function is for Windows users only One computer can be assigned as Moderator Host to control all other computers Clients or the switchers connected with the projector Yia wireless AN or wired AN Since Clients cannot control the iYe9iewer and the projector the Host can proceed with the program as arranged smoothly and safely Clien Moderator...

Page 79: ...n The port numbers used for iYe9iewer are shown below 4 5 Port Number Port No Protocol 5500 TCP 5900 TCP 5901 TCP 9720 TCP When other application uses the ports aboYe iYe9iewer and Projector Quick Connection may not work NOTE ...

Page 80: ...r refer to the manual for the application To display the transferred image select the MY IMA E item in the NETWORK menu For more information please see the description of the MY IMA E item of the NETWORK menu 5 My Image Function Using MY UTTON registered as MY IMA E can display transferred image OPTION menu in the Operating uide The image le also can be displayed by using schedule function from th...

Page 81: ...een in two ways One is to display the text transferred from the computer on real time and the other is to choose the text data stored in the projector and display it It is possible to store up to 12 text data Refer to the manual of Messenger tool for details 6 Messenger Function 6 1 Outline 1 Scroll 2 ox Scroll up 3 Pop on 4 Picture Side Transfer text data Display text data ex 1 4 3 2 12 ...

Page 82: ...re 4 types of message display style The following is the description of each type 6 2 Display Style 1 Scroll The message scrolls to the left in the message display area 2 ox Scroll up The message scrolls upwards in the sTuare message display area The chemical class Today s 3 Pop on The message is displayed in full Yiew in the sTuare message display area 4 Picture Side The message is displayed in t...

Page 83: ...the displaying messenger text on off OPTION menu in the Operating uide The text le also can be displayed by using schedule function Yia the web browser 93 If data is transferred Yia wireless and wired AN at the same time the projector may not process the data correctly NOTE ...

Page 84: ...computer s AN port with a AN cable or connect the wireless adapter to the USB TYPE A port 2 Connect the projector s CONTROL port and the deYice s RS 232C port with an RS 232C cable for RS 232C communication efore connecting the deYices read the manuals for the deYices to ensure the connection For RS 232C connection check the speci cations of each port and use the suitable cable Connection to the p...

Page 85: ... Using the TRANSMISSION METHOD menu set up the proper method for the CONTROL port according to your use Using the COMMUNICATION menu set up the communication Remember that an unsuitable setup could cause malfunction of communication When either one of the NETWORK RID E settings is selected in the COMMUNICATION TYPE menu RS 232C commands cannot be receiYed from the CONTROL port It is set to 9717 by...

Page 86: ...esponse data from an external deYice or the response limit time is past the projector can receiYe the data from the computer That means that the projector controls transmitting and receiYing the data to synchroni e the communication To use the HA F DUP E method set up the RESPONSE IMIT TIME following the instructions below Using the RESPONSE IMIT TIME menu set the waiting time for response data fr...

Page 87: ...e synchroni ation of receptions and transmissions the external deYice may not be controlled properly depending on the status of data processing of the projector NOTE NOTE 7 4 2 FULL DUPLEX This method lets the projector make two way communication transmitting and receiYing data at the same time without monitoring response data from an external deYice With using this method the computer and an exte...

Page 88: ...t operating Lamp Error The lamp does not light and there is a possibility that interior portion has become heated Temp Error There is a possibility that the interior portion has become heated Air Flow Error The internal temperature is rising Cold Error There is a possibility that the interior portion has become oYercooled Filter Error Filter time oYer Other Error Errors other than the aboYe If thi...

Page 89: ...he lter exceeds the set time limit No noti cation e mail will be sent if the FI TER MESSA E is set to OFF SETUP menu in the Operating uide amp Time Alarm is a threshold for e mail noti cation of the lamp time When the amp Time exceeds the limit con gured in the Projector Web Control an e mail will be sent Filter Time Alarm is a threshold for e mail noti cation of the lter time When the Filter Time...

Page 90: ...l will be deliYered to the speci ed addresses Subject line Test Mail Projector name Text Send Test Mail Date Testing date Time Testing time IP Address Projector IP address MAC Address Projector MAC address Alert Settings 51 1 Select Alert Settings on main menu in Projector Web Control 2 Select and con gure each alert item Refer to item 3 1 6 Alert Settings 51 for further information 3 Click the Ap...

Page 91: ...ntact information It has character string set in sysContact SNMP in Projector Web Control Network Settings Common Setup Enhanced MIB You can get con guration information by using Enhanced MI for projectors Enhanced MI for projectors can be downloaded from Port Settings page in Projector Web Control Trap When an error or warning occurs in the projector a noti cation can be sent to the speci ed addr...

Page 92: ...Web Control 2 Click the SNMP and set the community name on the displayed screen Alert Settings 51 Con gure the settings for Trap transmission of Failures Warnings 1 Select Alert Settings on main menu in Projector Web Control 2 Select the Failure Warning item to be con gured 3 Click the Enable check box to send out the SNMP trap for Failures Warnings Clear the Enable check box when SNMP trap transm...

Page 93: ...time before enabling scheduled eYents 56 After the projector is moYed check the date and time set for the projector before con guring the schedules The internal clock s time may not remain accurate Using SNTP is recommended to maintain accurate time Certain error state in the projector such as temperature error lamp error will preYent the projector from appropriate execution of scheduled functions...

Page 94: ...to execute the eYents are to be registered in the program No eYents are registered in program 1 16 with factory default settings Set the program following the steps below In the case that the program has already been set skip to step 6 1 Select Schedule Settings on main menu in Projector Web Control 2 Click the Program Edit button to display the program edit screen Select the program you want to e...

Page 95: ...Yent information registered in each program number can be con rmed The procedure to assign the program set in the step 1 a 5 to the schedule is described in the following 6 Click the checkbox of the schedule to be executed e g Click the checkbox of Monday when it is to be executed on Mondays in the schedule management screen 7 Select the program to be executed in dropdown list You can con rm the e...

Page 96: ...y button Click the Copy to button after selecting the program to which you want to copy in dropdown list The same program as the currently selected one cannot be speci ed as the program to which you want to copy Click the Edit button to edit the eYent of copied program after copying the program 8 Other Functions ...

Page 97: ...lection window 2 Enter your user name and password and then click the OK 3 Click the Port Settings on the main menu 4 Click the Enable check box to open Network Control Port1 Port 23 to use TCP 23 Click the Enable check box for the Authentication setting when authentication is reTuired otherwise clear the check box 5 Click the Enable check box to open Network Control Port2 Port 9715 to use TCP 971...

Page 98: ...OTE 9 Click the Apply button to saYe the settings NOTE 8 Other Functions The Password will be the same for Network Control Port1 Port 23 Network Control Port2 Port 9715 PJLink Port Port 4352 My Image Port Port 9716 and Messenger Port Port 9719 The new con guration settings are actiYated after restarting the network connection When the con guration settings are changed you must restart the network ...

Page 99: ...e 1 byte Reply Error code 0x1F 0x04 0x00 Reply in the eYent of an authentication error Header ĺ 0x02 Fixed Data length ĺ RS 232C commands byte length 0x0D Fixed RS 232C command ĺ RS 232C commands that start with 0x E 0xEF 13 bytes Check Sum ĺ This is the Yalue to make ero on the addition of the lower 8 bits from the header to the checksum Connection ID ĺ Random Yalue from 0 to 255 This Yalue is at...

Page 100: ... 0x1F 2 bytes 1 byte Reply Authentication Error code Connection ID 0x1F 0x04 0x00 1 byte 8 Other Functions 8 4 Command Control via the Network continued Reply Data format The connection ID the data is same as the connection ID data on the sending data format is attached to the RS 232C commands reply data ACK reply NAK reply Error reply Data reply Projector busy reply Authentication error reply ...

Page 101: ...ord is set to password and the random 8 bytes are a572f60c Authentication 1 Connect the projector 2 ReceiYe the random 8 bytes a572f60c from the projector 3 ind the random 8 bytes a572f60c and the Password password and it becomes a572f60cpassword 4 Digest this bind a572f60cpassword with MD5 algorithm It will be e3d97429adffa11bce1f7275813d4bde 5 Add this e3d97429adffa11bce1f7275813d4bde in front o...

Page 102: ...terfaces can be used to manage the entire facility 1 Crestron Fusion R9 Crestron Room9iew Express Crestron Room9iew SerYer Edition Fusion R9 Room9iew Express and Room9iew SerYer Edition are software proYided by Crestron Electronics Inc They are used for managing all the A9 deYices and are also able to communicate with the help desk as well as send out alert messages For the details of the software...

Page 103: ...ATION menu Contact your dealer when MAC address on the label put on the projector does not match MAC address displayed in the NETWORK INFORMATION WIRED INFORMATION menu Are the network settings such as IP address set correctly Check the network settings in the NETWORK INFORMATION WIRED INFORMATION menu Consult with your network administrator for details Is rewall or packet ltering set in a router ...

Page 104: ...ork settings such as IP address set correctly Check the network settings in the NETWORK INFORMATION WIRE ESS INFORMATION menu Consult with your network administrator for details Is the US wireless adapter optional parts US W 5 inserted into USB TYPE A port of the projector Insert the US wireless adapter Is an optional US wireless adapter used The US wireless adapter aYailable to this projector is ...

Page 105: ...Ye Does the radio freTuency match between the deYice and the projector Con rm the aYailable freTuency of the deYice Change the projector setting to aYailable freTuency It may be better by changing the channel setting Is the wireless network adapter of the computer enabled Refer to the user s manual of the computer and enable the wireless network adapter Is the DHCP setting of the computer disabled...

Page 106: ...F Set WIRE ESS NETWORK to ON Is the wireless adapter connected to the projector Insert the wireless adapter to the USB TYPE A port of the projector 2 SIMP E ACCESS POINT Item to be checked Solutions Are oYer 10 deYices connected to the projector Con rm the number of the deYices connected to the projector Up to 10 deYices can be connected to the projector in Simple Access Point mode When the projec...

Page 107: ... may be an interfering wireless deYice Is the same network address set for wireless AN and wired AN of the projector The same network address cannot be used for wireless AN and wired AN Set different network address for wireless AN and wired AN Phenomenon Cannot communicate with the projector Wireless network continued Phenomenon Cannot use wireless AN and wired AN at the same time Item to be chec...

Page 108: ...fer to Help of Web browser etc for details Is Cookie in your browser disabled When Cookie is disabled the mobile screen cannot be displayed Enable Cookie setting of your browser Phenomenon Crestron e Control is not displayed Item to be checked Solutions Has Adobe Flash Player been installed Adobe Flash Player is reTuired to display Crestron e Control Install Adobe Flash Player Is Web browser that ...

Page 109: ...d Test Mail button on the Mail Settings screen of the Projector Web Control Is only e mail regarding the speci c Error Warning not sent correctly Check if the speci c Error Warning is set to be sent on the Mail Settings screen of the Projector Web Control Phenomenon An e mail does not reach only to the speci c address Item to be checked Solutions Is e mail address set correctly Check the settings ...

Page 110: ...s the message data to be displayed in the schedule function registered When the eYent of Messenger is set Register the message data to be displayed with the projector by using exclusiYe application software Is the lamp of the projector lighting The eYent of My Image Messenger and lank are not executed when the lamp is not lighting Set the program of the schedule function so that the eYent of MyIma...

Page 111: ... Is the time difference set correctly when getting the time Yia the network When getting the time Yia the network the correct time is not displayed if the time difference is not set Set the time difference Phenomenon Cannot control the external deYice by using Network ridge Item to be checked Solutions Is Network ridge settings enabled Check the settings in OPTION SER9ICE COMMUNICATION COMMUNICATI...

Page 112: ...ntries Mac Mac OS and OS are registered trademarks of Apple Inc in the U S and or other countries Adobe and Flash are registered trademarks of Adobe Systems Incorporated Oracle and JaYa are registered trademarks of Oracle and or its af liates HDMITM the HDMI logo and High De nition Multimedia Interface are trademarks or registered trademarks of HDMI icensing C in the United States and other countr...

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Summary of Contents for CP-EW3051WN

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Hitachi CP-EW3051WN, User Manual-Network Manual, Page: 108 / 112

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