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Troubleshooting
14.1
Troubleshooting
If damage is suspected, check the “Before sending the instrument for repair” section before
contacting your authorized Hioki distributor or reseller.
If the cause is unknown, implement a system reset. All settings will return to the default factory
settings.
Reference: “14.2 Initializing the Instrument (Full Reset)” (p. 213)
Before sending the instrument for repair
General
Symptom
Check item or cause
Corrective action and reference page
Screen does not display
anything even if the power
supply switch is turned ON.
• Is the power cord disconnected?
• Is the power cord connected
correctly?
Check that the power cord is connected
correctly.
Reference: “2.2 Connecting the Power
Keys are disabled.
Is the key lock on?
Unlock the key lock.
Reference: “8.2 Key Lock Function”
Are you using a communications
interface in remote mode?
Set to local mode.
When I pressed a key
onscreen, a different key was
operated.
Has the panel been corrected?
Implement panel correction.
Reference: “Touch panel correction”
No operation.
Don’t fully understand the
operations method.
Have you checked the Instruction
Manual?
Check the relevant parts of the
Instruction Manual.
Are you using an automatic
system?
Consult the administrator or supervisor
for the instrument or automatic system
that includes the instrument.
Nothing is displayed on
screen.
• Is the LCD set to turn off
automatically after a set time
has elapsed.
• Is the instrument in standby
mode?
• Touch the panel to turn on again the
display.
Reference: “8.5 Displays” (p. 111)
• Unlock standby mode.
Summary of Contents for ST4030
Page 2: ......
Page 14: ...6 Usage Notes ...
Page 32: ...24 Inspecting before Measurement and Verifying Operations ...
Page 42: ...34 Table Copying ...
Page 108: ...100 Setting Dielectric Break down Judgment Conditions ...
Page 132: ...124 Terminal Open Error Setting ...
Page 198: ...190 Editing Files and Folders ...
Page 214: ...206 Interface Specifications ...
Page 248: ...240 Precautions when Processing Test Leads ...
Page 252: ...244 Index ...
Page 253: ......
Page 254: ......
Page 255: ......
Page 256: ......