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14.2 Troubleshooting
405
14
Chapter 14
Mainte
nance
and Service
In the event of the instrument malfunctioning, check the following items.
14.2 Troubleshooting
Before returning for repair
Symptom
Check Item, or Cause
Remedy and Reference
The display does not
appear when you turn
the power on.
Is the power cord unplugged?
Is it properly connected?
Confirm that the power cord is properly con-
nected.
See (p. 29)
Keys do not work.
Are the keys locked?
Disable the key lock.
Is the unit being remotely operated from an exter-
nal device using the communication cable?
Switch to the local state.
A key other than the
pressed one is
pressed.
Have you performed panel compensation?
Perform panel compensation.
See (p. 308)
Cannot print.
Is the recording paper loaded properly?
Are the printer settings correct? (Communication
speed, interface, etc.)
Are the instrument and printer properly connected
with a suitable cable?
See (p. 381)
Nothing is displayed
on the screen.
The LCD may be set to automatically turn off after a
set time.
See (p. 127)
Touch the screen.
Key response and
screen drawing are
slow.
Is the measurement value automatic output function
enabled?
When the measurement value automatic out-
put function is enabled, key response and
screen drawing may become slow in order to
give priority to measurement and measure-
ment value output.
See Description of communications commands
on the included CD
The measurement
values differ when a
standard resistor,
standard capacitor, or
other known test
sample is measured.
The measurement
values differ when a
standard resistor,
standard capacitor, or
other known test
sample is measured.
Do the measurement conditions of the known test
sample and measurement conditions of the instru-
ment match?
Make sure the measurement conditions match.
Did you perform open and short compensation prop-
erly?
Perform open and short compensation again.
See (p. 273)
Is load compensation set?
Turn load compensation off.
See (p. 288)
Is the wait time for from connecting the test sample
until performing measurement insufficient?
Ensure there is an appropriate trigger delay
and trigger synchronization output wait time.
See (p. 64), (p. 104), (p. 140)
Is a test sample other than a capacitor being mea-
sured using the DC bias function?
Turn the DC bias function OFF.
The LCD appears
blurred.
Are you pressing the LCD screen too hard?
Press the LCD screen gently. Slight blurring
may occur but this is normal.
Cannot perform mea-
surement correctly.
Is a high-impedance element which is influenced by
noise being measured?
Use guarding.
See (p.A3)
Is an element of other than a capacitor being mea-
sured using the DC bias function?
Turn the DC bias function OFF.
See (p. 57)
Summary of Contents for IM3570
Page 2: ......
Page 8: ...Contents vi ...
Page 16: ...Operating Precautions 8 ...
Page 34: ...1 3 Screen Configuration and Operation 26 ...
Page 138: ...4 5 Setting Application Settings 130 ...
Page 160: ...5 3 Normal Sweep 152 When the setting is Procedure Analyzer Initial Screen Press 2 1 ...
Page 272: ...5 10 Equivalent Circuit Analysis Function 264 ...
Page 336: ...9 4 Deleting a Panel 328 ...
Page 410: ...13 3 About Measurement Times and Measurement Speed 402 ...
Page 418: ...14 4 Discarding the Instrument 410 ...
Page 444: ...Appendix 13 Device Compliance Statement A26 ...
Page 447: ...Index3 Index Vertical Axis Scale 183 Voltage limit 60 78 ...
Page 448: ...Index4 ...
Page 455: ......
Page 456: ......
Page 457: ......