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9.1 Troubleshooting
164
If abnormal operation occurs, check the following items.
If the cause is unknown
Try performing a system reset. All settings are returned to their factory
defaults.
See:
"4.6 Initializing the Instrument (System Reset)" (p. 77)
Before returning for repair
Symptom
Check Items
The POWER
LED
flashes, but nothing
appears on the
screen.
• Is the power switch turned on?
• Are the AC adapter and power cable securely connected?
• Is the battery pack installed correctly?
• Is the LCD backlight auto-off function enabled (ON)?
The keys do not
operate.
• Are any of the keys stuck down?
• Is the KEY LOCK function enabled (ON)?
Measurement values
are unstable.
• Is the frequency of the lines to be measured 50/60 Hz?
This instrument does not support 400-Hz lines.
The expected
measurement data
cannot be obtained.
• Are the voltage measurement and clamp sensor leads properly
connected for the system wiring configuration?
• Does the wiring configuration setting match the actual system
wiring configuration?
Operation is
abnormal when
connected to a
computer.
• Is the instrument power turned on?
• Is the interface cable securely connected?
• Is the PC application software installed?
Power does not turn
on.
• A power protection component may be damaged. As these are
not intended to be replaced or repaired by customers, please
contact your supplier or nearest Hioki representative.
Summary of Contents for 3197
Page 1: ...3197 POWER QUALITY ANALYZER May 2012 Revised edition 7 3197A981 07 12 05H Instruction Manual ...
Page 2: ......
Page 8: ...Contents vi ...
Page 30: ...1 3 Measurement Flowchart 22 ...
Page 44: ...2 5 Internal Operating Status and Memory Usage 36 ...
Page 86: ...4 6 Initializing the Instrument System Reset 78 ...
Page 134: ...6 4 Viewing Recorded Data REVIEW State 126 ...
Page 176: ...9 4 Disposing of the Instrument 168 ...
Page 199: ......
Page 200: ...3197 POWER QUALITY ANALYZER May 2012 Revised edition 7 3197A981 07 12 05H Instruction Manual ...