
WatchCare™ Incontinence Management System User and Service Manual (196414 REV 2)
18
Troubleshooting
TROUBLESHOOTING
WARNING:
Warning
—Only facility-authorized persons should service the system.
Service by unauthorized persons could cause injury or equipment
damage.
If the trouble shooting information below does not correct the problem,
contact Hill-Rom.
NOTES:
•
Do step 1 of the Solution first, and then if necessary, do step 2,
and so on until you have fixed the problem.
•
For additional troubleshooting of the WatchCare™ System on a
Centrella® Bed, see the bed’s service manual (193588).
Problem
Solution
Progressa® and
VersaCare® Beds
—
the LEDs on the
reader do not flash
at power up, and
the indicator light is
off (the reader is not
receiving power).
Caregiver
1.
Make sure the bed is plugged into an
appropriate power outlet.
2.
Unplug the bed, and then plug the bed in to
power to reset the bed.
3.
Contact your facility-authorized service
persons.
Service Person Only
1.
Make sure the reader power cable is not
damaged and it is fully connected to the
reader and the UCB or Logic Control P.C.
board.
2.
Replace the reader (see page 27).
DRAFT 26-FEB-2019
Summary of Contents for WatchCare Series
Page 2: ...DRAFT 26 FEB 2019 ...