Hill-Rom RESIDENT P872, Service Manual, Page: 72 / 178

2.9 Automatic Contour Malfunction
Chapter 2: Troubleshooting Procedures
Page 2 - 42 RESIDENT® Low Bed Service Manual (man259)
Figure 2-21. Automatic Contour Assembly
All connections and components are sound, and the cables show no signs
of damage.
Yes No
↓ →
Insert any loose plugs firmly into their sockets. If the plunger (H)
is damaged or does not move freely, replace the automatic
contour assembly (I) (refer to procedure 4.15). If any cable is
damaged, replace the associated actuator. To replace the head
actuator, refer to procedure 4.12. To replace the knee actuator,
refer to procedure 4.13. If these actions fail to resolve the
problem, call Hill-Rom Technical Support at (800) 445-3725.
5. Press and hold the head up button (A) on the hand pendant (see figure 2-18
on page 2-39).
The head and knee sections rise together until the knee section is at an
angle of approximately 15° (± 2°) and the head section is at an angle of
approximately 25° (± 2°). The knee section stops rising, but the head
section continues to rise until it is at an angle of approximately 65° (± 2°)
when it stops automatically.
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